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Original Articles

Quality Quandaries*: Health CareQuality—Reducing the Lengthof Stay at a Hospital

&
Pages 117-131 | Published online: 05 Dec 2008

REFERENCES

  • Box , G. E. P. , Hunter , J. S. , Hunter , W. G. ( 2005 ). Statistics for Experimenters . New York : John Wiley & Sons .
  • George , M. L. , Rowlands , D. , Price , M. , Maxey , J. ( 2005 ). The Lean Six Sigma Pocket Toolbook . New York : McGraw-Hill .
  • Juran , M. ( 1989 ). Juran on Leadership for Quality . New York : The Free Press .
  • Liker , J. K. ( 2004 ). The Toyota Way . New York : McGraw-Hill .
  • Porter , M. E. , Teisberg , E. O. ( 2006 ). Redefining Health Care: Creating Value-Based Competition on Results . Boston : Harvard Business School Press .
  • Van den Heuvel , J. ( 2007 ). The Effectiveness of ISO 9001 and Six Sigma in Health Care . Alphen aan den Rijn , The Netherlands : Beaumont Quality Productions .
  • *Edited by Søren Bisgaard

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