References
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- P.R. Scholtes , The Team Handbook , Joiner Associates . Madison , WI ( 1988 ).
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- C. Hellstrand , The Necessity of Modern Quality Improvement and Some Experiences with its Implementation in the Manufacture of Rolling Bearings . Phil. Trans. R. Soc. Ind. Quai Rel , 51 – 56 ( 1989 ).