References
- Dale , B. G. and Duncalf , A. J. , Quality The Linchpin to British Manufacturing Success , Manag. Decision , 22 ( 1 ), 30 – 39 ( 1994 ).
- Porter , L. J. and Rayner , P. , Quality Costing for Total Quality Management , Int. J. Prod. Econ. , 27 ( 1 ), 69 – 81 ( 1992 ).
- Crosby , P. B. , Quality Is Free , McGraw–Hill , New York , 1979 .
- Dale , B. G. and Plunkett , J. J. , Quality Costing , 2nd ed. , Chapman & Hall , London , 1995 .
- Sumanth , D. I. and Arona , O. P. S. , State-of–the–Art on Linkage Between Quality, Quality Costs and Productivity, Int. J. Mat. Product Technol. , 7 ( 2 ), 150 – 169 ( 1992 ).
- Winchell , W. O. , Quality Cost Link , SAE Technical Paper Series , Warrendale , PA , 1990 .
- Carter , C. W. , How Quality Costs Drive TQM , Annu. Qual. Congr. Trans. , 45 , 482 – 487 ( 1991 ).
- Murray , T. W. , Quality and Reliability Costs , Qual. Engineer , 31 ( 4 ), 113 – 115 ( 1967 ).
- Feigenbaum , A. V. , Total Quality Control , Harvard Bus. Rev. , 34 ( 6 ), 93 – 101 ( 1956 ).
- Eldridge , S. and Dale , B. G. , Quality Costing The Lessons Learnt from a Study Carried Out in Two Phases , Eng. Costs Prod. Econ. , 18 ( 1 ), 33 – 44 ( 1989 ).
- Besterfield , D. H. , Quality Control , Prentice–Hall , Herts , U.K. , 1979 .
- Harrington , J. H. , Quality Costs-The Whole and Its Parts Part 1 , Quality , 15 ( 5 ), 34 – 35 ( 1976 ).
- Juran, J. M. (ed.), Quality Control Handbook , 4th ed. , McGraw-Hill , New York , 1988 .
- Krishnamoorthi , K. S. , Product Quality Cost Changes Using Regression , Qual. Progr. , 52 – 55 ( 1989 ).
- Dobbins , R. K. , Business Leadership Through Worldclass Quality Costs , Annu. Qual. Congr. Trans. , 45 , 478 – 481 ( 1991 ).
- Sandretto , M. J. , What Kind of Cost System Do You Need? Harvard Bus. Rev. , 63 ( 1 ), 110 – 118 ( 1985 ).
- Minter , R. , Quality Profit Improvement Reporting , Annu. Qual. Congr. Trans. , 44 , 541 – 544 ( 1990 ).
- Pursglove , A. B. , A Comparison of Quality Costing in Three Coating Manufacturers , M.Sc. Thesis , Manchester School of Management , UMIST , 1994 .