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Original Articles

PROCESS STABILITY AND PROCESS CAPABILITY IN PUBLIC SCHOOLS

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Pages 503-520 | Published online: 19 Oct 2007

References

  • AT&T, AT&T Statistical Quality Control Handbook , AT&T , Delmar Publishing Co. , Charlotte , NC , 1956 .
  • Cheng , S. W. , Practical Implementation of the Process Capability Indices , Qual. Eng. , 7 , 239 – 259 ( 1994–95 ).
  • DeVor , R. E. , Chang , T. , and Sutherland , J. W. , Statistical Quality Design and Control , Macmiilan Publishing Co. , New York , 1992 .
  • Melvin , C. A. , Application of Control Charts to an Educational System , Performance Improvement Quarterly , 6 ( Special Issue ), 74 – 85 ( 1993 ).
  • Rodriguez, R. N.,; Recent Developments in Process Capability Analysis , J. Qual. Technol. , 24 , 176 – 187 ( 1992 ).
  • Shewhart , W. A. , Economic Control of Quality of Manufactured Product , Van Nostrand Co. , New York , 1931 .

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