Linking operations performance to knowledge management capability: the mediating role of innovation performance

References

• Agbejule, A., and L. Saarikoski. 2006. “The effect of cost management knowledge on the relationship between budgetary participation and managerial performance.” The British Accounting Review 38: 427–440.
   Google Scholar
• Ahrweiler, P., A. Pyka, and N. Gilbert. 2011. “A new model for university-industry links in knowledge-based economies.” Journal of Product Innovation Management 28: 216–233.
   Web of Science ®Google Scholar
• Alegre-Vidal, J., R. Lapiedra-Alcamí, and R. Chiva-Gómez. 2004. “Linking operations strategy and product innovation: an empirical study of Spanish ceramic tile producers.” Research Policy 33(5): 829–839.
   Web of Science ®Google Scholar
• Amoako-Gyampah, K., and J. Meredith. 2007. “Examining cumulative capabilities in a developing economy.” International Journal of Operations and Production Management 27(9): 928–944.
   Web of Science ®Google Scholar
• Baldwin, J., and J. Johnson. 1996. “Business strategies in more and less-innovative firms in Canada.” Research Policy 25: 785–804.
   Web of Science ®Google Scholar
• Baron, R., and D. Kenny. 1986. “The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations.” Journal of Personality and Social Psychology 51(6): 1173–1182.
   PubMed Web of Science ®Google Scholar
• Bose, R. 2003. “Knowledge management-enabled health care management systems: capabilities, infrastructure, and decision-support.” Expert Systems with Applications 24: 59–71.
   Web of Science ®Google Scholar
• Calantone, R., S. Cavusgil, and Y. Zhao. 2002. “Learning orientation, firm innovation capability, and firm performance.” Industrial Marketing Management 31: 515–524.
   Web of Science ®Google Scholar
• Cepeda, G., and D. Vera. 2007. “Dynamic capabilities and operational capabilities: a knowledge management perspective.” Journal of Business Research 60: 426–437.
   Web of Science ®Google Scholar
• Chang, S.-C., and M.-S. Lee. 2008. “The linkage between knowledge accumulation capability and organizational innovation.” Journal of Knowledge Management 12(1): 3–20.
   Google Scholar
• Chapman, R., and M. Corso. 2005. “From continuous improvement to collaborative innovation: the next challenge in supply chain management.” Production Planning & Control 16(4): 339–344.
   Web of Science ®Google Scholar
• Chen, C.-J., and J.-W. Huang. 2009. “Strategic human resource practices and innovation performance: the mediating role of knowledge management capacity.” Journal of Business Research 62(1): 104–114.
   Web of Science ®Google Scholar
• Chia, R. 2003. “From knowledge-creation to the perfecting of action: Tao, Basho and pure experience as the ultimate ground of knowing.” Human Relation 56(8): 953–981.
   Web of Science ®Google Scholar
• Choo, A., K. Linderman, and R. Schroeder. 2007. “Method and context perspectives on learning and knowledge creation in quality management.” Journal of Operations Management 25(4): 918–931.
   Web of Science ®Google Scholar
• Christiansen, T., et al. 2003. “A mapping of competitive priorities, manufacturing practices, and operational performance in groups of Danish manufacturing companies.” International Journal of Operations and Production Management 23(10): 1163–1183.
   Web of Science ®Google Scholar
• Chuang, H.-S. 2004. “A resource-based perspective on knowledge management capability and competitive advantage: an empirical investigation.” Expert Systems with Applications 27(3): 459–465.
   Web of Science ®Google Scholar
• Cigolini, R., and G. Grillo. 2003. “Linking strategic planning to operations management: the competitive histograms approach and an empirical study.” Production Planning & Control 14(6): 517–532.
   Web of Science ®Google Scholar
• Cousins, P., et al. 2006. “Creating supply chain relational capital: the impact of formal and informal socialization processes.” Journal of Operations Management 24(6): 851–863.
   Web of Science ®Google Scholar
• Dangayach, G., and S. Deshmukh. 2001. “Manufacturing strategy – literature review and some issues.” International Journal of Operations and Production Management 21(7): 884–932.
   Web of Science ®Google Scholar
• Davenport, T., and V. Grover. 2001. “Knowledge management.” Journal of Management Information Systems 18(1): 3–4.
   Web of Science ®Google Scholar
• Demarest, M. 1997. “Understanding knowledge management.” Long Range Planning 30: 374–384.
   Web of Science ®Google Scholar
• Díaz, M., M. Gil, and J. Machuca. 2005. “Performance measurement systems, competitive priorities, and advanced manufacturing technology: some evidence from the aeronautical sector.” International Journal of Operations and Production Management 25(8): 781–799.
   Web of Science ®Google Scholar
• Díaz-Díaz, N., I. Aguiar-Diaz, and P. De Saa-Perez. 2008. “The effect of technological knowledge assets on performance: the innovative choice in Spanish firms.” Research Policy 37: 1515–1529.
   Web of Science ®Google Scholar
• Droge, C., C. Claycomb, and R. Germain. 2003. “Does knowledge mediate the effect of context on performance? Some initial evidence.” Decision Sciences 34(3): 541–568.
   Web of Science ®Google Scholar
• Falkenberg, L., Woiceshyn, J., and Karagianis, J., 2003. Knowledge sourcing: internal or external? In: Proceedings of the 5th international conference on organizational learning and knowledge, 30 May–2 June 2003, Lancaster University, Lancaster, UK, 1–17. Available from: http://www2.warwick.ac.uk/fac/soc/wbs/conf/olkc/archive/olk5/papers/paper16.pdf [Accessed 25 January 2012].
   Google Scholar
• Fan, Z.-P., et al. 2009. “Evaluating knowledge management capability of organizations: a fuzzy linguistic method.” Expert Systems with Applications 36(2): 3346–3354.
   Web of Science ®Google Scholar
• Fisher, R., E. Maltz, and B. Jaworski. 1997. “Enhancing communication between marketing and engineering: the moderating role of relative functional identification.” Journal of Marketing 61(3): 54–70.
   Web of Science ®Google Scholar
• Fornell, C., and D. Larcker. 1981. “Evaluating structural equation models with unobservable variables and measurement error.” Journal of Marketing Research 48: 39–50.
   Web of Science ®Google Scholar
• Fugate, B., T. Stank, and J. Mentzer. 2009. “Linking improved knowledge management to operational and organizational performance.” Journal of Operations Management 27(3): 247–264.
   Web of Science ®Google Scholar
• Gold, A. H., A. Malhotra, and A. Segars. 2001. “Knowledge management: an organizational capabilities perspective.” Journal of Management Information Systems 18(1): 185–214.
   Web of Science ®Google Scholar
• Goll, I., J. Nancy, and A. Rasheed. 2007. “Knowledge capability, strategic change and firm performance.” Management Decision 45(2): 161–179.
   Web of Science ®Google Scholar
• Grobler, A., and A. Grubner. 2006. “An empirical model of the relationships between manufacturing capabilities.” International Journal of Operations and Production Management 26(5): 458–485.
   Web of Science ®Google Scholar
• Hair Jr, J., et al. 2006. Multivariate data analysis. 6th ed. Englewood Cliffs, NJ: Prentice-Hall.
   Google Scholar
• Hartline, M. D., J. G. Maxham, and D. O. Mckee. 2000. “Corridors of influence in the dissemination of customer-oriented strategy to customer contact service employees.” Journal of Marketing 64(2): 35–50.
   Web of Science ®Google Scholar
• Hawryszkiewycz, I. 2010. “Supporting production processes with lightweight platforms.” Production Planning & Control 21(2): 119–129.
   Web of Science ®Google Scholar
• Higgins, J. 1995. Innovate or evaporate. New York, NY: New Management.
   Google Scholar
• Hsu, I.-C. 2006. “Enhancing employee tendencies to share knowledge – case studies of nine companies in Taiwan.” International Journal of Information Management 26,(4): 326–338.
   Web of Science ®Google Scholar
• Hsu, I.-C. 2008. “Knowledge sharing practices as a facilitating factor for improving organizational performance through human capital: a preliminary test.” Expert Systems with Applications 35(3): 1316–1326.
   Web of Science ®Google Scholar
• Huang, J.-W., and Y.-H. Li. 2009. “The mediating effect of knowledge management on social interaction and innovation performance.” International Journal of Manpower 30(3): 285–301.
   Web of Science ®Google Scholar
• Hult, G., D. Ketchen, and E. Nicholas. 2003. “Organizational learning as a strategic resource in supply management.” Journal of Operations Management 21(5): 541–556.
   Web of Science ®Google Scholar
• Ifandoudas, P., and R. Chapman. 2009. “A practical approach to achieving agility–a theory of constraints perspective.” Production Planning & Control 20(8): 691–702.
   Web of Science ®Google Scholar
• J. Jaumandreu, 2009. What explains the evolution of productivity and competitiveness? The innovation link. Working Paper 1070 (WP-804). University of Navarra, Pamplona, Spain. Available from: http://www.iese.edu/research/pdfs/DI-0804-E.pdf [Accessed 25 January 2012]
   Google Scholar
• Johannessen, J., and B. Olsen. 2003. “Knowledge management and sustainable competitive advantages: the impact of dynamic contextual training.” International Journal of Information Management 23(4): 277–289.
   Web of Science ®Google Scholar
• Johannessen, J., B. Olsen, and J. Olaisen. 1999. “Aspects of innovation theory based on knowledge-management.” International Journal of Information Management 19(2): 121–139.
   Web of Science ®Google Scholar
• Ketokivi, M., and J. Heikkilä. 2003. “A strategic management system for manufacturing: linking action to performance.” Production Planning & Control 14(6): 486–487.
   Web of Science ®Google Scholar
• Landryova, L., and C. Irgens. 2006. “Process knowledge generation and knowledge management to support product quality in the process industry by supervisory control and data acquisition (SCADA) open systems.” Production Planning & Control 17(2): 94–98.
   Web of Science ®Google Scholar
• Lawrence, W. 2008. “Small business operations strategy: aligning priorities and resources.” Journal of Small Business Strategy 18(2): 89–105.
   Google Scholar
• Lee, J.-N. 2001. “The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success.” Information and Management 38: 323–335.
   Web of Science ®Google Scholar
• Lee, H., and B. Choi. 2003. “Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination.” Journal of Management Information Systems 20(1): 179–228.
   Web of Science ®Google Scholar
• Li, Y.-H., J.-W. Huang, and M.-T. Tsai. 2009. “Entrepreneurial orientation and firm performance: the role of knowledge creation process.” Industrial Marketing Management Industrial Marketing Management 38(4): 440–449.
   Web of Science ®Google Scholar
• Liao, S., W. Fei, and C. Liu. 2008. “Relationship between knowledge inertia, organizational learning and organization Innovation.” Technovation 28(4): 183–195.
   Web of Science ®Google Scholar
• Lin, H.-F., and G.-G. Lee. 2005. “Impact of organizational learning and knowledge management factors on e-business adoption.” Management Decision 43(2): 171–188.
   Google Scholar
• Madhavan, R., and R. Grover. 1998. “From embedded knowledge to embodied knowledge: new product development as knowledge management.” Journal of Marketing 62(4): 1–12.
   Web of Science ®Google Scholar
• Martin-Pena, M., and E. Diaz-Garrido. 2008. “Typologies and taxonomies of operations strategy: a literature review.” Management Research News 31(3): 200–218.
   Google Scholar
• McAdam, R., and R. Reid. 2000. “A comparison of public and private sector perceptions and use of knowledge of knowledge management.” Journal of European Industrial Training 24(6): 317–329.
   Google Scholar
• McEvily, S., and B. Chakrabarthy. 2002. “The persistence of knowledge-based advantage: an empirical test for product performance and technological knowledge.” Strategic Management Journal 23: 285–305.
   Web of Science ®Google Scholar
• Menor, L., M. Kristal, and E. Rosenzweig. 2007. “Examining the influence of operational intellectual capital on capabilities and performance.” Manufacturing and Service Operations Management 9(4): 559–580.
   Web of Science ®Google Scholar
• Miller, J. G., and A. Roth. 1994. “A taxonomy of manufacturing strategies.” Management Science 40: 285–304.
   Web of Science ®Google Scholar
• Modi, S. B., and V. A. Mabert. 2007. “Supplier development: improving supplier performance through knowledge transfer.” Journal of Operations Management 25(1): 42–64.
   Web of Science ®Google Scholar
• Mohr, J., R. Fisher, and J. Nevin. 1996. “Collaborative communication in interfirm relationships: moderating effects of integration and control.” Journal of Marketing 60(3): 103–115.
   Web of Science ®Google Scholar
• Nonaka, I., and H. Takeuchi. 1995. The knowledge-creating company. New York, NY: Oxford University Press.
   Google Scholar
• Nonaka, I., R. Toyama, and A. Nagata. 2000. “A firm as a knowledge-creating entity: a new perspective on the theory of the firm.” Industrial and Corporate Change 9(1): 1–20.
   Google Scholar
• Oltra, M., and M. Flor. 2010. “The moderating effect of business strategy on the relationship between operations strategy and firms’ results.” International Journal of Operations and Production Management 30(6): 612–638.
   Web of Science ®Google Scholar
• Pagell, M. 2004. “Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics.” Journal of Operations Management 22(5): 459–487.
   Web of Science ®Google Scholar
• Paiva, E., A. Roth, and J. Fensterseifer. 2008. “Organizational knowledge and the manufacturing strategy process: a resource-based view analysis.” Journal of Operations Management 26: 115–132.
   Web of Science ®Google Scholar
• Podsakoff, P., and D. Organ. 1986. “Self-reports in organizational research: problems and prospects.” Journal of Management 12(4): 531–544.
   Web of Science ®Google Scholar
• Porter, M. E. 1996. “What is strategy?” Harvard Business Review 74(6): 61–78.
   PubMed Web of Science ®Google Scholar
• Ray, G., J. Barney, and W. Muhanna. 2004. “Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view.” Strategic Management Review 25(1): 23–37.
   Web of Science ®Google Scholar
• Raymond, L. 2005. “Operations management and advanced manufacturing technologies in SMEs: a contingency approach.” Journal of Manufacturing Technology Management 16(7–8): 936–955.
   Google Scholar
• Rodgers, S. 2008. “Technological innovation supporting different food production philosophies in the food service sectors.” International Journal of Contemporary Hospitality Management 20(1): 19–34.
   Google Scholar
• Rosenzweig, E., and G. Easton. 2010. “Tradeoffs in manufacturing? A meta-analysis and critique of the literature.” Production and Operations Management 19(2): 127–143.
   Web of Science ®Google Scholar
• Sarin, S., and C. McDermott. 2003. “The effect of team leader characteristics on learning, knowledge application, and performance of cross-functional new product development teams.” Decision Science 34(4): 707–739.
   Web of Science ®Google Scholar
• Scarbrough, H. 2003. “Knowledge management: HRM and the innovation process.” International Journal of Manpower 24(5): 501–516.
   Web of Science ®Google Scholar
• Scholz, R., et al. 2010. “The agent-based Nemo model (SKEIN) – simulating european framework programmes.” In Innovation in complex social Systems, edited by P. Ahrweiler, 300–314. London: Routledge.
   Google Scholar
• Si, S., and G. Bruton. 2005. “Knowledge acquisition, cost savings, and strategic positioning: effects on Sino-American IJV performance.” Journal of Business Research 58(11): 1465–1473.
   Web of Science ®Google Scholar
• Subramaniam, M., and M. Youndt. 2005. “The influence of intellectual capital on the types of innovative capabilities.” Academy of Management Journal 48(3): 450–463.
   Web of Science ®Google Scholar
• Sum, C., S. Kow, and C. Chen. 2004. “A taxonomy of operations strategies of high performingsmall and medium enterprises in Singapore.” International Journal of Operations and Production Management 24(3–4): 321–348.
   Web of Science ®Google Scholar
• Thornhill, S. 2006. “Knowledge, innovation and firm performance in high- and low-technology regimes.” Journal of Business Venturing 21: 687–703.
   Web of Science ®Google Scholar
• Tramontin, R., R. Rabelo, and C. Hanachi. 2010. “Customising knowledge search in collaborative networked organisations through context-based query expansion.” Production Planning & Control 21(2): 229–246.
   Web of Science ®Google Scholar
• Tsai, W. 2001. “Knowledge transfer in intra-organizational networks: effects of network position and absorptive capacity on business unit innovation and performance.” Academy of Management Journal 44(5): 996–1004.
   Web of Science ®Google Scholar
• Von Krogh, G. 1998. “Care in knowledge creation.” California Management Review 40(3): 133–153.
   Web of Science ®Google Scholar
• Wadhwa, S., and A. Saxena. 2007. “Decision knowledge sharing: flexible supply chains in KM context.” Production Planning & Control 18(5): 436–452.
   Web of Science ®Google Scholar
• Ward, P., et al. 1998. “Competitive priorities in operations management.” Decision Sciences 29(4): 1035–1046.
   Web of Science ®Google Scholar
• Weisberg, R. 2006. “Expertise and reason in creative thinking: evidence from case studies and the laboratory.” In Creativity and reason in cognitive development, edited by J. C. Kaufman and J. Baer, 7–42. Cambridge: Cambridge University Press.
   Google Scholar
• Wiklund, J. 1999. “The sustainability of the entrepreneurial orientation–performance relationship.” Entrepreneurship Theory and Practice 24(1): 37–48.
   Google Scholar
• Yang, J. 2005. “Knowledge integration and innovation: securing new product advantage in high technology industry.” Journal of High Technology Management Research 16(1): 121–135.
   Google Scholar
• Yang, J. 2008. “Antecedents and consequences of knowledge management strategy: the case of Chinese high technology firms.” Production Planning & Control 19(1): 67–77.
   Web of Science ®Google Scholar
• Yli-Renko, H., E. Autio, and H. Sapienza. 2001. “Social capital, knowledge acquisition, and knowledge exploitation in young technology-based firms.” Strategic Management Journal 22(6–7): 587–613.
   Web of Science ®Google Scholar
• Yu, W., and R. Ramanathan. 2009. Effects of business environment on operations strategy: an empirical study of retail firms in China. Nottingham, UK: Nottingham University Business School, NUBS Research Paper Series No. 2009-11, 1–28.
   Google Scholar
• Zack, M. 1999. “Developing a knowledge strategy.” California Management Review 41(3): 125–146.
   Web of Science ®Google Scholar