Supplier quality management and performance: the effect of supply chain oriented culture

References

• Ahire, S. L., D. Y. Golhar, and M. A. Waller. 1996. “Development and Validation of TQM Implementation Constructs.” Decision Sciences 27 (1): 23–56. doi:10.1111/j.1540-5915.1996.tb00842.x.
   Web of Science ®Google Scholar
• Ahmad, Md Tanweer, and Sandeep Mondal. 2019. “Dynamic Supplier Selection through Optimal Ranking under Two-Echelon System.” Benchmarking: An International Journal 26 (8): 2574–2607. doi:10.1108/BIJ-10-2018-0338.
   Web of Science ®Google Scholar
• Ali, K. A. M. 2020. “The Nexus between Supplier Quality Management and Organization’s Competitive Advantage: An Empirical Evidence.” LogForum 16 (1): 161–170.
   Web of Science ®Google Scholar
• Anderson, D. M. 2014. Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost, High-Quality Products for Lean Production. Boca Raton, FL: Taylor and Francis Group.
   Google Scholar
• Araz, C., and I. Ozkarahan. 2007. “Supplier Evaluation and Management System for Strategic Sourcing Based on a New Multi Criteria Sorting Procedure.” International Journal of Production Economics 106 (2): 585–606. doi:10.1016/j.ijpe.2006.08.008.
   Web of Science ®Google Scholar
• Arroyo-López, P., E. Holmen, and L. D. Boer. 2012. “How Do Supplier Development Programs Affect Suppliers?” Business Process Management Journal 18 (4): 680–707. doi:10.1108/14637151211253792.
   Google Scholar
• Arumugam, V., K. B. Ooi, and T. C. Fong. 2008. “TQM Practices and Quality Management Performance: An Investigation of Their Relationship Using Data from ISO 9001:2000 Firms in Malaysia.” The TQM Journal 20 (6): 636–650. doi:10.1108/17542730810909383.
   Google Scholar
• Awasthi, A., K. Govindan, and S. Gold. 2018. “Multi-Tier Sustainable Global Supplier Selection Using a Fuzzy AHP-VIKOR Based Approach.” International Journal of Production Economics 195 (1): 106–117. doi:10.1016/j.ijpe.2017.10.013.
   Google Scholar
• Bagchi, Prabir K., Byoung Chun Ha, Tage Skjoett‐Larsen, and Lars Boege Soerensen. 2005. “Supply Chain Integration: A European Survey.” The International Journal of Logistics Management 16 (2): 275–294. doi:10.1108/09574090510634557.
   Google Scholar
• Ball, George P., Rachna Shah, and Karen Donohue. 2018. “The Decision to Recall: A Behavioral Investigation in the Medical Device Industry.” Journal of Operations Management 62 (10): 1–15. doi:10.1016/j.jom.2018.07.003.
   Google Scholar
• Bennett, D., and F. Klug. 2012. “Logistics Supplier Integration in the Automotive Industry.” International Journal of Operations & Production Management 32 (11): 1281–1305. doi:10.1108/01443571211274558.
   Web of Science ®Google Scholar
• Brix-Asala, C., and S. Seuring. 2019. “Bridging Institutional Voids via Supplier Development in Base of the Pyramid Supply Chains.” Production and Planning Control : 1–18.
   Web of Science ®Google Scholar
• Cao, Z., B. Huo, Y. Li, and X. Zhao. 2015. “The Impact of Organizational Culture on Supply Chain Integration: A Contingency and Configuration Approach.” Supply Chain Management: An International Journal 20 (1): 24–41. doi:10.1108/SCM-11-2013-0426.
   Web of Science ®Google Scholar
• Carr, A. S., and H. Kaynak. 2007. “Communication Methods, Information Sharing, Supplier Development and Performance: An Empirical Study of Their Relationships.” International Journal of Operations & Production Management 27 (4): 346–370. doi:10.1108/01443570710736958.
   Web of Science ®Google Scholar
• Chakravarty, A. K. 2014. Supply Chain Transformation: Evolving with Emerging Business Paradigms. Berlin: Springer.
   Google Scholar
• Chapman, S. N. 1989. “Just-In-Time Supplier Inventory: An Empirical Implementation Model.” International Journal of Production Research 27 (12): 1993–2007. doi:10.1080/00207548908942669.
   Web of Science ®Google Scholar
• Chen, H., P. J. Daugherty, and A. S. Roath. 2009. “Defining and Operationalizing Supply Chain Process Integration.” Journal of Business Logistics 30 (1): 63–84. doi:10.1002/j.2158-1592.2009.tb00099.x.
   Web of Science ®Google Scholar
• Chen, K. S., C. H. Wang, and K. H. Tan. 2019. “Developing a Fuzzy Green Supplier Selection Model Using Six Sigma Quality Indices.” International Journal of Production Economics 212 (6): 1–7. doi:10.1016/j.ijpe.2019.02.005.
   Google Scholar
• Cole, R., and J. Aitken. 2019. “Selecting Suppliers for Socially Sustainable Supply Chain Management: Post-Exchange Supplier Development Activities as Pre-Selection Requirements.” Production Planning & Control 30 (14): 1184–1202. doi:10.1080/09537287.2019.1595208.
   Web of Science ®Google Scholar
• Corley, K. G., and D. A. Gioia. 2011. “Building Theory About Theory Building: What Constitutes a Theoretical Contribution?” Academy of Management Review 36 (1): 12–32.
   Google Scholar
• Curkovic, S., S. Vickery, and C. Droge. 2000. “Quality-Related Action Programs: Their Impact on Quality Performance and Firm Performance.” Decision Sciences 31 (4): 885–905. doi:10.1111/j.1540-5915.2000.tb00947.x.
   Web of Science ®Google Scholar
• Dalvi, M., and R. Kant. 2018. “Effect of Supplier Development Activities on Performance Outcomes: An Empirical Study.” Benchmarking: An International Journal 25 (2): 489–516. doi:10.1108/BIJ-07-2016-0107.
   Web of Science ®Google Scholar
• Das, A., R. Narasimhan, and S. Talluri. 2006. “Supplier Integration: Finding an Optimal Configuration.” Journal of Operations Management 24 (5): 563–582. doi:10.1016/j.jom.2005.09.003.
   Web of Science ®Google Scholar
• Das, Ajay, Robert B. Handfield, Roger J. Calantone, and Soumen Ghosh. 2000. “A Contingent Perspective of Quality Management – The Impact of International Competition on Quality.” Decision Sciences 31 (3): 649–690. doi:10.1111/j.1540-5915.2000.tb00938.x.
   Web of Science ®Google Scholar
• Davidson, R., and J. G. MacKinnon. 1993. Estimation and Inference in Econometrics. New York, NY: Oxford University Press.
   Google Scholar
• De Clercq, D., N. Thongpapanl, and D. Dimov. 2014. “Contextual Ambidexterity in SMEs: The Roles of Internal and External Rivalry.” Small Business Economics 42 (1): 191–205. doi:10.1007/s11187-013-9471-2.
   Web of Science ®Google Scholar
• Dey, P. K., A. Bhattacharya, W. Ho, and B. Clegg. 2015. “Strategic Supplier Performance Evaluation: A Case-Based Action Research of a UK Manufacturing Organisation.” International Journal of Production Economics 166 (8): 192–214. doi:10.1016/j.ijpe.2014.09.021.
   Google Scholar
• Donaldson, L. 2001. The Contingency Theory of Organizations. London, UK: Sage.
   Google Scholar
• Dubey, R., and A. Gunasekaran. 2015. “Exploring Soft TQM Dimensions and Their Impact on Firm Performance: Some Exploratory Empirical Results.” International Journal of Production Research 53 (2): 371–382. doi:10.1080/00207543.2014.933909.
   Web of Science ®Google Scholar
• Dubey, Rameshwar, Angappa Gunasekaran, Stephen J. Childe, Thanos Papadopoulos, and Petri Helo. 2019. “Supplier Relationship Management for Circular Economy: Influence of External Pressures and Top Management Commitment.” Management Decision 57 (4): 767–790. doi:10.1108/MD-04-2018-0396.
   Web of Science ®Google Scholar
• Duhaylongsod, J. B., and P. D. Giovanni. 2019. “The Impact of Innovation Strategies on the Relationship between Supplier Integration and Operational Performance.” International Journal of Physical Distribution & Logistics Management 49 (2): 156–177. doi:10.1108/IJPDLM-09-2017-0269.
   Web of Science ®Google Scholar
• Emmett, S., and B. Crocker. 2016. The Relationship Driven Supply Chain: Creating a Culture of Collaboration throughout the Chain. London, UK: Routledge.
   Google Scholar
• Fynes, B., and C. Voss. 2002. “The Moderating Effect of Buyer-Supplier Relationships on Quality Practices and Performance.” International Journal of Operations & Production Management 22 (6): 589–613. doi:10.1108/01443570210427640.
   Web of Science ®Google Scholar
• Fynes, B., C. Voss, and S. De Burca. 2005. “The Impact of Supply Chain Relationship Quality on Quality Performance.” International Journal of Production Economics 96 (3): 339–354. doi:10.1016/j.ijpe.2004.05.008.
   Web of Science ®Google Scholar
• Ghijsen, P. W. T., J. Semeijn, and S. Ernstson. 2010. “Supplier Satisfaction and Commitment: The Role of Influence Strategies and Supplier Development.” Journal of Purchasing and Supply Management 16 (1): 17–26. doi:10.1016/j.pursup.2009.06.002.
   Web of Science ®Google Scholar
• Gimenez, C., T. Vaart, and D. P. Donk. 2012. “Supply Chain Integration and Performance: The Moderating Effect of Supply Complexity.” International Journal of Operations & Production Management 32 (5): 583–610. doi:10.1108/01443571211226506.
   Web of Science ®Google Scholar
• Glavee-Geo, R. 2019. “Does Supplier Development Lead to Supplier Satisfaction and Relationship Continuation?” Journal of Purchasing and Supply Management 25 (3): 100537–100514. doi:10.1016/j.pursup.2019.05.002.
   Web of Science ®Google Scholar
• Gonz, M. E., G. Quesada, and C. A. Mora. 2004. “Determining the Importance of the Supplier Selection Process in Manufacturing: A Case Study.” International Journal of Physical Distribution & Logistics Management 34 (6): 492–504. doi:10.1108/09600030410548550.
   Google Scholar
• Gunasekaran, A., C. Patel, and R. E. McGaughey. 2004. “A Framework for Supply Chain Performance Measurement.” International Journal of Production Economics 87 (3): 333–347. doi:10.1016/j.ijpe.2003.08.003.
   Web of Science ®Google Scholar
• Han, W., Y. Huang, and D. Macbeth. 2018. “Performance Measurement of Cross-Culture Supply Chain Partnership: A Case Study in the Chinese Automotive Industry.” International Journal of Production Research 56 (7): 2437–2451. doi:10.1080/00207543.2017.1377357.
   Web of Science ®Google Scholar
• Hayes, A. F., A. K. Montoya, and N. J. Rockwood. 2017. “The Analysis of Mechanisms and Their Contingencies: PROCESS versus Structural Equation Modeling.” Australasian Marketing Journal (AMJ) 25 (1): 76–81. doi:10.1016/j.ausmj.2017.02.001.
   Web of Science ®Google Scholar
• Ho, D. C. K., V. G. Duffy, and H. M. Shih. 2001. “Total Quality Management: An Empirical Test for Mediation Effect.” International Journal of Production Research 39 (3): 529–548. doi:10.1080/00207540010005709.
   Web of Science ®Google Scholar
• Hughes, N. 2019. “Rise of the recall.” Accessed 3 February 2020. Available at https://www.foodmanufacture.co.uk/Article/2019/07/16/Why-food-safety-recalls-are-on-the-rise.
   Google Scholar
• Hwang, J., J. E. Chung, and B. Jin. 2013. “Culture Matters.” Asia Pacific Journal of Marketing and Logistics 25 (5): 721–744. doi:10.1108/APJML-10-2012-0107.
   Google Scholar
• Jackson, S. L. 2011. Research Methods and Statistics: A Critical Thinking Approach. Boston, MA: Wadsworth Cengage Learning.
   Google Scholar
• Jayaram, J. 2008. “Supplier Involvement in New Product Development Projects: Dimensionality and Contingency Effects.” International Journal of Production Research 46 (13): 3717–3735. doi:10.1080/00207540600787010.
   Web of Science ®Google Scholar
• Jayaram, J., S. Ahire, M. Nicolae, and C. Ataseven. 2012. “The Moderating Influence of Product Orientation on Coordination Mechanisms in Total Quality Management.” International Journal of Quality & Reliability Management 29 (5): 531–559. doi:10.1108/02656711211230517.
   Google Scholar
• Jayaram, J., S. L. Ahire, and P. Dreyfus. 2010. “Contingency Relationships of Firm Size, TQM Duration, Unionization, and Industry Context on TQM implementation-A Focus on Total Effects.” Journal of Operations Management 28 (4): 345–356. doi:10.1016/j.jom.2009.11.009.
   Web of Science ®Google Scholar
• Jin, Y., Q. Hu, S. W. Kim, and S. X. Zhou. 2019. “Supplier Development and Integration in Competitive Supply Chains.” Production and Operations Management 28 (5): 1256–1271. doi:10.1111/poms.12984.
   Web of Science ®Google Scholar
• Kannan, V. R., and K. C. Tan. 2002. “Supplier Selection and Assessment: Their Impact on Business Performance.” The Journal of Supply Chain Management 38 (4): 11–21. doi:10.1111/j.1745-493X.2002.tb00139.x.
   Google Scholar
• Kaynak, H. 2003. “The Relationship between Total Quality Management Practices and Their Effects of firm Performance.” Journal of Operations Management 21 (4): 405–435. doi:10.1016/S0272-6963(03)00004-4.
   Web of Science ®Google Scholar
• Kaynak, H., and J. L. Hartley. 2008. “A Replication and Extension of Quality Management into the Supply Chain.” Journal of Operations Management 26 (4): 468–489. doi:10.1016/j.jom.2007.06.002.
   Web of Science ®Google Scholar
• Kim, K. K., S. H. Park, S. Y. Ryoo, and S. K. Park. 2010. “Inter-Organizational Cooperation in Buyer–Supplier Relationships: Both Perspectives.” Journal of Business Research 63 (8): 863–869. doi:10.1016/j.jbusres.2009.04.028.
   Web of Science ®Google Scholar
• Koster, R. D., and M. Shinohara. 2006. “Supply-Chain Culture Clashes in Europe: Pitfalls in Japanese Service Operations.” Supply Chain Forum: An International Journal 7 (1): 60–67. doi:10.1080/16258312.2006.11517158.
   Google Scholar
• Koufteros, X. A., T. C. Cheng, and K. Lai. 2007. “Black-Box” and “Gray-Box” Supplier Integration in Product Development: Antecedents, Consequences and the Moderating Role of Firm Size.” Journal of Operations Management 25 (4): 847–870. doi:10.1016/j.jom.2006.10.009.
   Web of Science ®Google Scholar
• Kulp, S. C., H. L. Lee, and E. Ofek. 2004. “Manufacturer Benefits from Information Integration with Retail Customers.” Management Science 50 (4): 431–444. doi:10.1287/mnsc.1030.0182.
   Web of Science ®Google Scholar
• Lawson, B., D. Krause, and A. Potter. 2015. “Improving Supplier New Product Development Performance: The Role of Supplier Development.” Journal of Product Innovation Management 32 (5): 777–792. doi:10.1111/jpim.12231.
   Web of Science ®Google Scholar
• Lee, A. B. S., F. T. S. Chan, and X. Pu. 2018. “Impact of Supplier Development on Supplier’s Performance.” Industrial Management & Data Systems 118 (6): 1192–1208. doi:10.1108/IMDS-05-2017-0229.
   Web of Science ®Google Scholar
• Lee, H. H., and C. Li. 2018. “Supplier Quality Management: Investment, Inspection, and Incentives.” Production and Operations Management 27 (2): 304–322. doi:10.1111/poms.12802.
   Web of Science ®Google Scholar
• Li, S., and B. Lin. 2006. “Accessing Information Sharing and Information Quality in Supply Chain Management.” Decision Support Systems 42 (3): 1641–1656. doi:10.1016/j.dss.2006.02.011.
   Web of Science ®Google Scholar
• Li, W., P. K. Humphreys, A. C. L. Yeung, and T. C. E. Cheng. 2012. “The Impact of Supplier Development on Buyer Competitive Advantage: A Path Analytic Model.” International Journal of Production Economics 135 (1): 353–366. doi:10.1016/j.ijpe.2011.06.019.
   Web of Science ®Google Scholar
• Liu, H., S. Wei, W. Ke, K. K. Wei, and Z. Hua. 2016. “The Configuration between Supply Chain Integration and Information Technology Competency: A Resource Orchestration Perspective.” Journal of Operations Management 44 (1): 13–29. doi:10.1016/j.jom.2016.03.009.
   Web of Science ®Google Scholar
• Lo, V. H. Y., D. Sculli, and A. H. W. Yeung. 2006. “Supplier Quality Management in the Pearl River Delta.” International Journal of Quality & Reliability Management 23 (5): 513–530. doi:10.1108/02656710610664587.
   Google Scholar
• Lo, V. H. Y., A. H. W. Yeung, and A. C. L. Yeung. 2007. “How Supply Quality Management Improves an Organisation’s Quality Performance: A Study of Chinese Manufacturing Firms.” International Journal of Production Research 45 (10): 2219–2243. doi:10.1080/00207540600597179.
   Web of Science ®Google Scholar
• Lo, V. H. Y., and A. Yeung. 2006. “Managing Quality Effectively in Supply Chain: A Preliminary Study.” Supply Chain Management: An International Journal 11 (3): 208–215. doi:10.1108/13598540610662103.
   Web of Science ®Google Scholar
• Mandal, S., and R. R. Jha. 2018. “Exploring the Importance of Collaborative Assets to Hospital-Supplier Integration in Healthcare Supply Chains.” International Journal of Production Research 56 (7): 2666–2683. doi:10.1080/00207543.2017.1381349.
   Web of Science ®Google Scholar
• McAdam, R., K. Miller, and C. McSorley. 2019. “Towards a Contingency Theory Perspective of Quality Management in Enabling Strategic Alignment.” International Journal of Production Economics 207 (1): 195–209. doi:10.1016/j.ijpe.2016.07.003.
   Google Scholar
• McAfee, B., M. Glassman, and E. D. Honeycutt. 2002. “The Effects of Culture and Human Resource Management Policies on Supply Chain Management Strategy.” Journal of Business Logistics 23 (1): 1–18. doi:10.1002/j.2158-1592.2002.tb00013.x.
   Google Scholar
• Mello, J. E., and T. P. Stank. 2005. “Linking Firm Culture and Orientation to Supply Chain Success.” International Journal of Physical Distribution & Logistics Management 35 (8): 542–554. doi:10.1108/09600030510623320.
   Google Scholar
• Mentzer, J. T., W. DeWitt, J. S. Keebler, S. Min, N. W. Nix, C. D. Smith, and Z. G. Zacharia. 2001. “Defining Supply Chain Management.” Journal of Business Logistics 22 (2): 1–25. doi:10.1002/j.2158-1592.2001.tb00001.x.
   Google Scholar
• Modi, S. B., and V. A. Mabert. 2007. “Supplier Development: Improving Supplier Performance through Knowledge Transfer.” Journal of Operations Management 25 (1): 42–64. doi:10.1016/j.jom.2006.02.001.
   Web of Science ®Google Scholar
• Nair, A., J. Jayaram, and A. Das. 2015. “Strategic Purchasing Participation, Supplier Selection, Supplier Evaluation and Purchasing Performance.” International Journal of Production Research 53 (20): 6263–6278. doi:10.1080/00207543.2015.1047983.
   Web of Science ®Google Scholar
• Neelankavil, J. P. 2007. International Business Research. New York, NY: Sharpe Inc.
   Google Scholar
• Nir, A. S., J. F. Ding, and C. C. Chou. 2012. “Inter-Organizational Culture, Trust, Knowledge Sharing, Collaboration and Performance in Supply Chain of Maritime Industries: Examining the Linkages.” African Journal of Business Management 6 (19): 5927–5938.
   Google Scholar
• Office for National Statistics. 2019. “Index of production, UK.” Accessed 3 February 2020. Available from https://www.ons.gov.uk/economy/economicoutputandproductivity/output/bulletins/indexofproduction/august2019.
   Google Scholar
• Omar, A., B. Davis-Sramek, B. S. Fugate, and J. T. Mentzer. 2012. “Exploring the Complex Social Processes of Organizational Change: Supply Chain Orientation from a Manager’s Perspective.” Journal of Business Logistics 33 (1): 4–19. doi:10.1111/j.0000-0000.2011.01034.x.
   Web of Science ®Google Scholar
• Omar, A., B. Davis-Sramek, M. B. Myers, and J. T. Mentzer. 2012. “A Global Analysis of Orientation, Coordination, and Flexibility in Supply Chains.” Journal of Business Logistics 33 (2): 128–144. doi:10.1111/j.0000-0000.2012.01045.x.
   Web of Science ®Google Scholar
• Parmigiani, A., and W. Mitchell. 2010. “The Hollow Cooperation Revisited: Can Governance Mechanisms Substitute for Technical Expertise in Managing Buyer-Supplier Relationships?” European Management Review 7 (1): 46–70. doi:10.1057/emr.2009.28.
   Web of Science ®Google Scholar
• Parvadavardini, S., N. Vivek, and S. R. Devadasan. 2016. “Impact of Quality Management Practices on Quality Performance and Financial Performance: evidence from Indian Manufacturing Companies.” Total Quality Management & Business Excellence 27 (5-6): 507–530. doi:10.1080/14783363.2015.1015411.
   Web of Science ®Google Scholar
• Paulraj, A., and I. J. Chen. 2007. “Strategic Buyer-Supplier Relationships, Information Technology and External Logistics Integration.” The Journal of Supply Chain Management 43 (2): 2–14. doi:10.1111/j.1745-493X.2007.00027.x.
   Google Scholar
• Pedraza-Acosta, I., A. Pilkington, and D. Barnes. 2016. “Production Systems and Supplier Selection: A Multi-Phase Process Model.” Production Planning & Control 27 (9): 717–726. doi:10.1080/09537287.2016.1166278.
   Web of Science ®Google Scholar
• Perols, J., C. Zimmermann, and S. Kortmann. 2013. “On the Relationship between Supplier Integration and Time-to-Market.” Journal of Operations Management 31 (3): 153–167. doi:10.1016/j.jom.2012.11.002.
   Web of Science ®Google Scholar
• Petersen, K. J., R. B. Handfield, and G. L. Ragatz. 2005. “Supplier Integration into New Product Development: Coordinating Product, Process and Supply Chain Design.” Journal of Operations Management 23 (3-4): 371–388. doi:10.1016/j.jom.2004.07.009.
   Web of Science ®Google Scholar
• Phan, A. C., A. B. Abdallah, and Y. Matsui. 2011. “Quality Management Practices and Competitive Performance: Empirical Evidence from Japanese Manufacturing Companies.” International Journal of Production Economics 133 (2): 518–529. doi:10.1016/j.ijpe.2011.01.024.
   Web of Science ®Google Scholar
• Powell, T. C. 1995. “Total Quality Management as Competitive Advantage: A Review and Empirical Study.” Strategic Management Journal 16 (1): 15–37. doi:10.1002/smj.4250160105.
   Web of Science ®Google Scholar
• Quigley, J., L. Wall, G. Demirel, B. L. MacCarthy, and M. Parsa. 2018. “Supplier Quality Improvement: The Value of Information under Uncertainty.” European Journal of Operational Research 264 (3): 932–947. doi:10.1016/j.ejor.2017.05.044.
   Web of Science ®Google Scholar
• Rosenzweig, E. D., A. V. Roth, and J. W. Dean. 2003. “The Influence of an Integration Strategy on Competitive Capabilities and Business Performance: An Exploratory Study of Consumer Products Manufacturers.” Journal of Operations Management 21 (4): 437–456. doi:10.1016/S0272-6963(03)00037-8.
   Web of Science ®Google Scholar
• Salimian, H., M. Rashidirad, and E. Soltani. 2017. “A Contingency View on the Impact of Supplier Development on Design and Conformance Quality Performance.” Production Planning & Control 28 (4): 310–320. doi:10.1080/09537287.2017.1282056.
   Web of Science ®Google Scholar
• Sawik, T. 2018. “Selection of a Dynamic Supply Portfolio under Delay and Disruption Risks.” International Journal of Production Research 56 (1-2): 760–782. doi:10.1080/00207543.2017.1401238.
   Web of Science ®Google Scholar
• Schulze-Ehlers, B., N. Steffen, G. Busch, and A. Spiller. 2014. “Supply Chain Orientation in SMEs as an Attitudinal Construct.” Supply Chain Management: An International Journal 19 (4): 395–412. doi:10.1108/SCM-07-2013-0241.
   Web of Science ®Google Scholar
• Shin, H., D. A. Collier, and D. D. Wilson. 2000. “Supply Management Orientation and Supplier/Buyer Performance.” Journal of Operations Management 18 (3): 317–333. doi:10.1016/S0272-6963(99)00031-5.
   Web of Science ®Google Scholar
• Sila, E. 2007. “Examining the Effects of Contextual Factors on TQM and Performance through the Lens of Organisational Theories: An Empirical Study.” Journal of Operations Management 25 (1): 83–109. doi:10.1016/j.jom.2006.02.003.
   Web of Science ®Google Scholar
• Soares, A., E. Soltani, and Y. Liao. 2017. “The Influence of Supply Chain Quality Management Practices on Quality Performance: An Empirical Investigation.” Supply Chain Management: An International Journal 22 (2): 122–144. doi:10.1108/SCM-08-2016-0286.
   Web of Science ®Google Scholar
• Sousa, R., and C. A. Voss. 2008. “Contingency Research in Operations Management Practices.” Journal of Operations Management 26 (6): 697–713. doi:10.1016/j.jom.2008.06.001.
   Web of Science ®Google Scholar
• Srinivasan, A., and B. Kurey. 2014. “Creating a Culture of Quality.” Harvard Business Review 92 (4): 23–25.
   PubMed Web of Science ®Google Scholar
• Statista. 2019. “Number of small and medium-sized enterprises (SMEs) in the United Kingdom (UK) in 2019, by size.” Accessed 5 February 2020. Available at https://www.statista.com/statistics/880155/number-of-smes-in-united-kingdom-uk/.
   Google Scholar
• Stevens, G. C., M. Johnson. 2016. “Integrating the Supply Chain…25 Years on.” International Journal of Physical Distribution & Logistics Management 46 (1): 19–142. doi:10.1108/IJPDLM-07-2015-0175.
   Web of Science ®Google Scholar
• Swink, M. 2000. “Technological Innovativeness as a Moderator of New Product Design Integration and Top Management Support.” Journal of Product Innovation Management 17 (3): 208–220. doi:10.1111/1540-5885.1730208.
   Web of Science ®Google Scholar
• Wagner, S. M. 2003. “Intensity and Managerial Scope of Supplier Integration.” The Journal of Supply Chain Management 39 (4): 4–15. doi:10.1111/j.1745-493X.2003.tb00160.x.
   Google Scholar
• Wagner, S. M., and D. R. Krause. 2009. “Supplier Development: Communication Approaches, Activities and Goals.” International Journal of Production Research 47 (12): 3161–3177. doi:10.1080/00207540701740074.
   Web of Science ®Google Scholar
• Wen-Li, L., P. Humphreys, L. Y. Chan, and M. Kumaraswamy. 2003. “Predicting Purchasing Performance: The Role of Supplier Development Programs.” Journal of Materials Processing Technology 138 (1–3): 243–249. doi:10.1016/S0924-0136(03)00079-7.
   Web of Science ®Google Scholar
• Wong, C. Y., S. Boon-Itt, and C. W. Y. Wong. 2011. “The Contingency Effects of Environmental Uncertainty on the Relationship between Supply Chain Integration and Operational Performance.” Journal of Operations Management 29 (6): 604–615. doi:10.1016/j.jom.2011.01.003.
   Web of Science ®Google Scholar
• Ye, Y., B. Huo, M. Zhang, B. Wang, and X. Zhao. 2018. “The Impact of Modular Designs on New Product Development Outcomes: The Moderating Effect of Supply Chain Involvement.” Supply Chain Management: An International Journal 23 (5): 444–458. doi:10.1108/SCM-01-2018-0021.
   Web of Science ®Google Scholar
• Yoon, J., S. Talluri, H. Yildiz, and W. Ho. 2018. “Models for Supplier Selection and Risk Mitigation: A Holistic Approach.” International Journal of Production Research 56 (10): 3636–3661. doi:10.1080/00207543.2017.1403056.
   Web of Science ®Google Scholar
• Zhang, D., K. Linderman, and R. G. Schroeder. 2012. “The Moderating Role of Contextual Factors on Quality Management Practices.” Journal of Operations Management 30 (1–2): 12–23. doi:10.1016/j.jom.2011.05.001.
   Web of Science ®Google Scholar
• Zhang, M., F. Lettice, H. K. Chan, and H. T. Nguyen. 2018. “Supplier Integration and Firm Performance: The Moderating Effects of Internal Integration and Trust.” Production Planning & Control 29 (10): 802–813. doi:10.1080/09537287.2018.1474394.
   Web of Science ®Google Scholar
• Zhang, M., K. S. Pawar, and S. Bhardwaj. 2017. “Improving Supply Chain Social Responsibility through Supplier Development.” Production Planning & Control 28 (6-8): 500–511. doi:10.1080/09537287.2017.1309717.
   Web of Science ®Google Scholar
• Zhao, X., E. Cavusgil, and S. T. Cavusgil. 2014. “An Investigation of the Black-Box Supplier Integration in New Product Development.” Journal of Business Research 67 (6): 1058–1064. doi:10.1016/j.jbusres.2013.06.006.
   Web of Science ®Google Scholar
• Zsidisin, G. A., B. Petkova, L. W. Saunders, and M. Bisseling. 2016. “Identifying and Managing Supply Quality Risk.” The International Journal of Logistics Management 27 (3): 908–930. doi:10.1108/IJLM-02-2015-0043.
   Web of Science ®Google Scholar
• Zu, X., and H. Kaynak. 2012. “An Agency Theory Perspective on Supply Chain Quality Management.” International Journal of Operations & Production Management 32 (4): 423–446. doi:10.1108/01443571211223086.
   Web of Science ®Google Scholar