What drives continuance intention of disruptive technological innovation? The case of e-business microcredit in China

References

• Ajzen, I. 2002. “Residual Effects of Past on Later Behavior: Habituation and Reasoned Action Perspectives.” Personality of Social Psychology Review 6: 107–122.
   Web of Science ®Google Scholar
• Anderson, J. C., and D. W. Gerbing. 1988. “Structural Equation Modelling in Practice. A Review and Recommended Two-Step Approach.” Psychological Bulletin 103 (3): 411–423.
   Web of Science ®Google Scholar
• Bagozzi, Richard P., Youjae Yi, and Lynn W Phillips. 1991. “Assessing Construct Validity in Organizational Research.” Administrative Science Quarterly 36 (3): 421–430.
   Web of Science ®Google Scholar
• Basoglu, N., T. Daim, and E. Polat. 2014. “Exploring Adaptivity in Service Development: Case of Mobile Platforms.” Journal of Product Innovation Management 31 (3): 501–515.
   Web of Science ®Google Scholar
• Bhattacherjee, A. 2001. “Understanding Information Systems Continuance: An Expectation-Confirmation Model.” MIS Quarterly 25 (3): 351–370.
   Web of Science ®Google Scholar
• Brislin, R. W. 1986. “The Wording and Translation of Research Instrument.” In Field Methods in Cross-Cultural Research, edited by W. Lonner and J. Berry, 137–164. Beverly Hills, CA: Sage.
   Google Scholar
• Brown, I., and R. Jayakody. 2008. “B2C e-Commerce Success: A Test and Validation of a Revised Conceptual Model.” Electronic Journal of Information Systems Evaluation 11: 167–184.
   Google Scholar
• Chircu, A., and M. V. Mahajan. 2006. “Managing Electronic Commerce Transaction Costs for Customer Value.” Decision Support Systems 42: 898–914.
   Web of Science ®Google Scholar
• Chiu, Chao-Min, Meng-Hsiang Hsu, Hsiangchu Lai, and Chun-Ming Chang. 2012. “Re-examining the Influence of Trust on Online Repeat Purchase Intention: The Moderating Role of Habit and its Antecedents.” Decision Support Systems 53: 835–845.
   Web of Science ®Google Scholar
• Christensen, C. M. 1997. The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail. Boston: Harvard Business Press.
   Google Scholar
• Christensen, C. M. 2003. The Innovator’s Solution: Creating and Sustaining Successful Growth. Boston: Harvard Business Press.
   Google Scholar
• Christensen, C. M., and J. L. Bower. 1996. “Customer Power, Strategic Investment, and the Failure of Leading Firms.” Strategic Management Journal 17: 197–218.
   Web of Science ®Google Scholar
• Davis, F. D., R. P. Bagozzi, and P. R. Warshaw. 1989. “User Acceptance of Computer Technology: A Comparison of Two Theoretical Models.” Management Science 35 (8): 982–1003.
   Web of Science ®Google Scholar
• Dewar, R. D., and J. E. Dutton. 1986. “The Adoption of Radical and Incremental Innovations: An Empirical Analysis.” Management Science 32 (11): 1422–1433.
   Web of Science ®Google Scholar
• Dhar, R., and K. Wertenbroch. 2000. “Consumer Choice Between Hedonic and Utilitarian Goods.” Journal of Marketing Research 37 (1): 60–71.
   Web of Science ®Google Scholar
• Doney, P. M., and J. P. Cannon. 1997. “An Examination of the Nature of Trust in Buyer-Seller Relationships.” Journal of Marketing 61 (2): 35–51.
   Web of Science ®Google Scholar
• Flavian, C., M. Guinalíu, and R. Gurrea. 2006. “The Role Played by Perceived Usability, Satisfaction and Consumer Trust on Website Loyalty.” Information & Management 43 (1): 1–14.
   Web of Science ®Google Scholar
• Fornell, C., and D. F. Larcker. 1981. “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error.” Journal of Marketing Research 18 (1): 39–50.
   Web of Science ®Google Scholar
• Gao, L., K. A. Waechter, and X. Bai. 2015. “Understanding Consumers’ Continuanceintention Towards Mobile Purchase: A Theoretical Framework and Empirical Study: A Case of China.” Computers in Human Behavior 53: 249–262.
   Web of Science ®Google Scholar
• Gefen, D., E. Karahanna, and D. W. Straub. 2003. “Trust and TAM in Online Shopping: An Integrated Model.” MIS Quarterly 27 (1): 51–90.
   Web of Science ®Google Scholar
• Halilovic, S., and M. Cicic. 2013. “Antecedents of Information Systems User Behaviour–Extended Expectation-Confirmation Model.” Behaviour & Information Technology 32: 359–370.
   Web of Science ®Google Scholar
• Henkel, D., N. Houchaime, N. Locatelli, S. Singh, V. A. Zeithaml, and M. J. Bittner. 2006. The Impact of Emerging WLANs on Incumbent Cellular Service Providers in the U.S. M.J. Services Marketing. Singapore: McGraw-Hill.
   Google Scholar
• Hepola, Janne, Matti Leppaniemi, and Heikki Karjaluoto. 2020. “Is it All About Consumer Engagement? Explaining Continuance Intention for Utilitarian and Hedonic Service Consumption.” Journal of Retailing and Consumer Services 57: 102232.
   Web of Science ®Google Scholar
• Hsu, M., C. Chang, and L. Chuang. 2015. “Understanding the Determinants of Online Repeat Purchase Intention and Moderating Role of Habit: The Case of Online Group-Buying in Taiwan.” International Journal of Information Management 35: 45–56.
   Web of Science ®Google Scholar
• Hwang, Y., and D. J. Kim. 2007. “Customer Self-Service Systems: The Effects of Perceived Web Quality with Service Contents on Enjoyment, Anxiety, and e-Trust.” Decision Support Systems 43: 746–760.
   Web of Science ®Google Scholar
• Kuo, Y., C. Wu, and W. Deng. 2009. “The Relationships Among Service Quality, Perceived Value, Customer Satisfaction, and Post-Purchase Intention in Mobile Value-Added Services.” Computers in Human Behavior 25: 887–896.
   Web of Science ®Google Scholar
• Lee, Ming-Chi. 2010. “Explaining and Predicting Users’ Continuance Intention Toward e-Learning: An Extension of the Expectation–Confirmation Model.” Computers & Education 54: 506–516.
   Web of Science ®Google Scholar
• Liao, C., J. L. Chen, and D. C. Yen. 2007. “Theory of Planning Behavior and Customer Satisfaction in the Continued Use of e-Service: An Integrated Model.” Computers in Human Behavior 23: 2804–2822.
   Web of Science ®Google Scholar
• Liao, C., P. Palvia, and H.-N. Lin. 2006. “The Roles of Habit and Web Site Quality in e-Commerce.” International Journal of Information Management 26 (6): 469–483.
   Web of Science ®Google Scholar
• Liao, Ziqi, and Xinping Shi. 2017. “Web Functionality, Web Content, Information Security, and Online Tourism Service Continuance.” Journal of Retailing and Consumer Services 39: 258–263.
   Web of Science ®Google Scholar
• Limayem, M., S. G. Hirt, and C. M. K. Cheung. 2007. “How Habit Limits the Predictivepower of Intention: The Case of Information Systems Continuance.” Management Information Systems Quarterly 31 (4): 705–737.
   Web of Science ®Google Scholar
• Lin, H. H., and Y. H. Wang. 2006. “An Examination of the Determinants of Customer Loyalty in Mobile Commerce Contexts.” Information & Management 43: 271–282.
   Web of Science ®Google Scholar
• Lin, C. S., and S. Wu. 2005. “Integrating Perceived Playfulness into Expectation-Confirmation Model for Web Portal Context.” Information & Management 42 (5): 683–693.
   Web of Science ®Google Scholar
• Liu, C. T., Y. M. Guo, and C. H. Lee. 2011. “The Effects of Relationship Quality and Switching Barriers on Customer Loyalty.” International Journal of Information Management 31 (1): 71–79.
   Web of Science ®Google Scholar
• Liu, Fan, and Yung-Ho Suh. 2014. “Why do Users Switch to a Disruptive Technology? An Empirical Study Based on Expectation-Disconfirmation Theory.” Information & Management 51: 240–248.
   Web of Science ®Google Scholar
• Marchi, V. D. 2012. “Environmental Innovation and R&D Cooperation: Empirical Evidence from Spanish Manufacturing Firms.” Research Policy 41 (3): 614–623.
   Web of Science ®Google Scholar
• Markides, C. 2006. “Disruptive Innovation: In Need of Better Theory.” Journal of Product Innovation Management 23: 19–25.
   Web of Science ®Google Scholar
• Michael, O. 2017. “What Drives Post-Adoption Usage? Investigating the Negative and Positive Antecedents of Disruptive Technology Continuous Adoption Intentions.” Industrial Marketing Management 63: 42–52.
   Web of Science ®Google Scholar
• Morrison, D. E., and J. Firmstone. 2000. “The Social Function of Trust and Implications for e-Commerce.” International Journal of Advertising 19 (5): 599–623.
   Google Scholar
• Munan, L., Alan L Porter, and S. Arho. 2018. “Insights into Relationships Between Disruptive Technology/Innovation and Emerging Technology: A Bibliometric Perspective.” Technological Forecasting & Social Change 129: 285–296.
   Web of Science ®Google Scholar
• Obal, M. 2013. “W1hy do Incumbents Sometimes Succeed? Investigating the Role of Interorganizational Trust on the Adoption of Disruptive Technology.” Industrial Marketing Management 42 (6): 900–908.
   Web of Science ®Google Scholar
• Oliver, R. L. 1980. “A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions.” Journal of Marketing Research 17 (4): 460–469.
   Web of Science ®Google Scholar
• Oliver, R. L. 1989. “Processing of the Satisfaction Response in Consumption: A Suggested Framework and Research Directions.” Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior 2: 1–16.
   Google Scholar
• Parthasarathy, M., and A. Bhattacherjee. 1998. “Understanding Post-Adoption Behavior in the Context of Online Services.” Information Systems Research 9 (4): 362–379.
   Web of Science ®Google Scholar
• Pennington, R., H. D. Wilcox, and V. Grover. 2003. “The Role of System Trust in Business-to-Consumer Transactions.” Journal of Management Information Systems 20 (3): 197–226.
   Web of Science ®Google Scholar
• Rahman, N., T. Daim, and N. Basoglu. 2021. “Exploring the Factors Influencing Big Data Technology Acceptance.” IEEE Transactions on Engineering Management. in press. doi:https://doi.org/10.15760/etd.7389.
   Google Scholar
• Riegelsberger, J., M. A. Sasse, and J. D. McCarthy. 2005. “The Mechanics of Trust: A Framework for Research and Design.” International Journal of Human Computer Studies 62: 759–781.
   Web of Science ®Google Scholar
• Shiau, W. L., and P. Y. Chau. 2016. “Understanding Behavioral Intention to Use a Cloud Computing Classroom: A Multiple Model Comparison Approach.” Information Management 53 (3): 355–365.
   Google Scholar
• Shin, J. I., K. H. Chung, J. S. Oh, and C. W. Lee. 2013. “The Effect of Site Quality Onrepurchase Intention in Internet Shopping Through Mediating Variables: The Case of University Students in South Korea.” International Journal of Information Management 33 (3): 453–463.
   Web of Science ®Google Scholar
• Tan, Y. H., and W. Thoen. 2000. “Toward a Generic Model of Trust for Electronic Commerce.” International Journal of Electronic Commerce 5 (2): 61–74.
   Web of Science ®Google Scholar
• Verplanken, B., and H. Aarts. 1999. “Habit, Attitude, and Planned Behaviour: Is Habit an Empty Construct or an Interesting Case of Goal-Directed Automaticity?” European Review of Social Psychology 10 (1): 101–134.
   Google Scholar
• Wang, Changlin, S. Thompson, H. Teo, and Luning Liu. 2020. “Perceived Value and Continuance Intention in Mobile Government Service in China.” Telematics and Informatics 48: 101348.
   Web of Science ®Google Scholar
• Wilson, J. M., S. G. Straus, and B. McEvily. 2006. “All in Due Time: The Development of Trust in Computer-Mediated and Face-to-Face Teams.” Organizational Behavior and Human Decision Processes 99 (1): 16–33.
   Web of Science ®Google Scholar
• Wu, B., and J. Y. Wei. 2020. “Analysis of Policy Needs for Disruptive Technology Innovation: A Case Study of Intelligent Transportation.” Technology Economics 39 (6): 185–192.
   Google Scholar
• Xu, W., and B. X. Huang. 2015. “The Impact of e-Business Microcredit Development on Middle and Small Enterprises Financing.” Money China (Academics) 11: 42–50.
   Google Scholar
• Xu, J. Z., F. S. Li, and J. H. Huang. 2020. “Georg Simmel Connectivity, Knowledge Density and Disruptive Technology Innovation of Enterprise.” Science Research Management 41 (1): 79–89.
   Google Scholar
• Zhang, W. Y., and Q. P. Zhang. 2017. “Exploring Antecedent Difference Between Early and Late Adopters of Disruptive Innovation in e-Business Microcredit Context: Evidence from China.” International Journal of Innovation and Technology Management 14 (6): 1–29.
   Web of Science ®Google Scholar
• Zhao, L., and Y. Lu. 2012. “Enhancing Perceived Interactivity Through Network Externalities: An Empirical Study on Micro-Blogging Service Satisfaction and Continuance Intention.” Decision Support Systems 53 (4): 825–834.
   Web of Science ®Google Scholar