Patient–provider interaction, patient satisfaction, and health outcomes: testing explanatory models for people living with HIV/AIDS

References

• Aharony, L., & Strasser, S. (1993). Patient satisfaction: What we know about and what we still need to explore. Medical Care Research and Review, 50(1), 49–79. doi:10.1177/002570879305000104
   Google Scholar
• Bangsberg, D. R. (2006). Monitoring adherence to HIV antiretroviral therapy in routine clinical practice: The past, the present, and the future. AIDS & Behavior, 10, 249–251. doi:10.1007/s10461-006-9121-7
   PubMed Web of Science ®Google Scholar
• Bankoff, S. M., McCullough, M. B., & Pantalone, D. W. (2013). Patient-provider relationship predicts mental and physical health indicators for HIV-positive men who have sex with men. Journal of Health Psychology, 18, 762–772. doi:10.1177/1359105313475896
   PubMed Web of Science ®Google Scholar
• Barbosa, C. D., Balp, M. M., Kulich, K., Germain, N., & Rofail, D. (2012). A literature review to explore the link between treatment satisfaction and adherence, compliance, and persistence. Patient Preference and Adherence, 6, 39–48. doi:10.2147/PPA.S24752
   PubMed Web of Science ®Google Scholar
• Burke, J. K., Cook, J. A., Cohen, M. H., Wilson, T., Anastos, K., Young, M., … Women’s Interagency HIV Study (WIHS) Collaborative Study Group. (2003). Dissatisfaction with medical care among women with HIV: Dimensions and associated factors. AIDS Care: Psychological and Socio-medical Aspects of AIDS/HIV, 15, 451–462. doi:10.1080/0954012031000134692
   PubMed Web of Science ®Google Scholar
• Byrne, B. M. (2010). Structural equation modeling with AMOS: Basic concepts, applications, and programming (2nd ed.). New York, NY: Routledge.
   Google Scholar
• Chow, M. Y. K., Quine, S., & Li, M. (2010). The benefits of using a mixed methods approach-quantitative with qualitative – To identify client satisfaction and unmet needs in an HIV healthcare centre. AIDS Care, 22, 491–489. doi:10.1080/09540120903214371
   PubMed Web of Science ®Google Scholar
• Dang, B. N., Westbrook, R. A., Black, W. C., Rodriguez-Barrada, M. C., & Giordano, T. P. (2013). Examining the link between patient satisfaction and adherence to HIV care: A structural equation model. PLoS ONE, 8(1), e54729. doi:10.1371/journal.pone.0054729.t003
   PubMed Web of Science ®Google Scholar
• Dang, B. N., Westbrook, R. A., Rodriquez-Barradas, M. C., & Giordano, T. P. (2012). Identifying drivers of overall satisfaction in patients receiving HIV primary care: A cross-sectional study. PLoS ONE, 7(8), e42980. doi:10.1371/journal.pone.0042980.t004
   PubMed Web of Science ®Google Scholar
• Duggan, A. P., & Thompson, T. L. (2011). Provider-patient interaction and related outcomes. In T. L. Thompson, R. Parrott, & J. Nussbaum (Eds.), The Routledge handbook of health communication (2nd ed., pp. 414–427). New York, NY: Routledge.
   Google Scholar
• Galassi, J. P., Schanberg, R., & Ware, W. B. (1992). The patient reactions assessment: A brief measure of the quality of the patient-provider medical relationship. Psychological Assessment, 4, 346–351. doi:10.1037/1040-3590.4.3.346
   Google Scholar
• Grogan, S., Conner, M., Norman, P., Willitis, D., & Porter, I. (2000). Validation of a questionnaire measure patient satisfaction with general practitioner services. Quality in Health Care, 9, 210–215. doi:10.1136/qhc.9.4.210
   PubMedGoogle Scholar
• Hayes, A. F. (2009). Beyond Baron and Kenny: Statistical mediation analysis in the new millennium. Communication Monographs, 76, 408–420. doi:10.1080/03637750903310360
   Web of Science ®Google Scholar
• Kline, R. B. (2011). Principles and practice of structural equation modeling (3rd ed.). New York, NY: Guilford Press.
   Google Scholar
• Land, L., Nixon, S., & Ross, J. D. C. (2011). Patient-derived outcome measures for HIV services in the developed world: A systematic review. International Journal of STD & AIDS, 22, 430–435. doi:10.1258/ijsa.2011.010450
   PubMed Web of Science ®Google Scholar
• Lowe, B., Kroenke, K., Herzog, W., & Grafe, K. (2004). Measuring depression outcome with a brief self-report instrument: Sensitivity to change of the Patient Health Questionnaire (PHQ-9). Journal of Affective Disorders, 81(1), 61–66. doi:10.1016/S0165-0327(03)00198-8
   PubMed Web of Science ®Google Scholar
• Oetzel, J. G., Wilcox, B., Archiopoli, A., Avila, M., Hell, C., Hill, R., & Muhammad, M. (2014). Social support and social undermining as correlates of health-related quality of life in people living with HIV/AIDS. Journal of Health Communication, 19, 660–675. doi:10.1080/10810730.2013.837555
   PubMed Web of Science ®Google Scholar
• Pearson, C. R., Simoni, J. M., Hoff, P., Kurth, A. E., & Martin, D. P. (2007). Assessing antiretroviral adherence via electronic drug monitoring and self-report: An examination of key methodological issues. AIDS & Behavior, 11, 161–173. doi:10.1007/s10461-006-9133-3
   PubMed Web of Science ®Google Scholar
• Schneider, J., Kaplan, S. H., Greenfield, S., Li, W., & Wilson, I. B. (2004). Better physician-patient relationships are associated with higher reported adherence to antiretroviral therapy in patients with HIV infection. Journal of General Internal Medicine, 19, 1096–1103. doi:10.1111/j.1525-1497.2004.30418.x
   PubMed Web of Science ®Google Scholar
• Sitzia, J., & Wood, N. (1997). Patient satisfaction: A review of issues and concepts. Social Science & Medicine, 45, 1829–1843. doi:10.1016/S0277-9536(97)00128-7
   PubMed Web of Science ®Google Scholar
• Spitzer, R. L., Williams, J. B. W., Kroenke, K., Hornyak, R., & McMurray, J. (2000). Validity and utility of the PRIME-MD Patient Health Questionnaire in assessment of 3000 obstetric-gynecologic patients: The PRIME-MD Patient Health Questionnaire Obstetrics-gynecology Study. American Journal of Obstetrics and Gynecology, 183, 759–769. doi:10.1067/mob.2000.106580
   PubMed Web of Science ®Google Scholar
• Sullivan, L. M., Stein, M. D., Savetsky, J. B. & Samet, J. H. (2000). The doctor-patient relationship and HIV-infected patients’ satisfaction with primary care physicians. Journal of General Internal Medicine, 15, 462–469. doi:10.1046/j.1525-1497.2000.03359.x
   PubMed Web of Science ®Google Scholar
• Viswanathan, H., Anderson, R., & Thomas, J. (2005). Nature and correlates of SF-12 physical and mental quality of life components among low-income HIV adults using an HIV service center. Quality of Life Research, 14, 935–944. doi:10.1007/s11136-004-3507-7
   PubMed Web of Science ®Google Scholar
• Wu, A. W. (1999). MOS-HIV health survey user’s manual. Self-published. Retrieved from http://chipts.cch.ucla.edu/assessment/pdf/assessments/MOS-HIV%20Users%20Manual%20%20Draft.pdf
   Google Scholar
• Wu, A. W. (2000). Quality of life assessment comes of age in the era of highly active antiretroviral therapy. AIDS, 14, 1449–1451. doi:10.1097/00002030-200007070-00019
   PubMed Web of Science ®Google Scholar
• Wu, A. W., Revicki, D. A., Jacobson, D., & Malitz, F. E. (1997). Evidence for reliability, validity and usefulness of the Medical Outcomes Study HIV health survey (MOS-HIV). Quality of Life Research, 6, 481–493. doi:10.1023/A:1018451930750
   PubMed Web of Science ®Google Scholar
• Zolnierek, K. B., & DiMatteo, M. R. (2009). Physician communication and patient adherence to treatment: A meta-analysis. Medical Care, 47, 826–834. doi:10.1097/MLR.0b013e31819a5acc
   PubMed Web of Science ®Google Scholar