555
Views
13
CrossRef citations to date
0
Altmetric

References

  • Adler , P. 2001 . Market, hierarchy, and trust . Organization Science , 12 ( 2 ) : 215 – 234 .
  • Alaszewski , A. 2002 . The impact of the Bristol Royal Infirmary disaster and inquiry on public services in the UK . Journal of Interprofessional Care , 16 ( 4 ) : 71 – 78 .
  • Alaszewski , A. 2003 . Risk, trust and health . Health, Risk and Society , 5 ( 3 ) : 235 – 239 .
  • Atun , R. 2003 . Doctors and managers need to speak a common language . BMJ , 326 : 655
  • Black , J. 2008 . Constructing and contesting legitimacy and accountability in polycentric regulatory regimes . Regulation and Governance , 2 ( 2 ) : 137 – 164 .
  • Bolton , S. 2003 . Multiple roles? Nurses as managers in the NHS . International Journal of Public Sector Management , 16 ( 2 ) : 122 – 130 .
  • Braithwaite , J. 2004 . An empirically-based model for clinician-managers' behavioural routines . Journal of Health Organization and Management , 18 ( 4 ) : 240 – 261 .
  • Brown , P. 2008a . Trusting in the new NHS: instrumental versus communicative action . Sociology of Health and Illness , 30 ( 3 ) : 349 – 363 .
  • Brown , P. 2008b . Legitimacy chasing its own tail: theorising clinical governance through a critique of instrumental reason . Social Theory and Health , 6 ( 2 ) : 184 – 199 .
  • Brownlie , J. , Greene , A. and Howson , A. 2008 . Researching Trust and Health , Edited by: Brownlie , J. , Greene , A. and Howson , A. New York : Routledge .
  • Bullock , R. 2002 . Can Damocles rediscover Hippocrates—what is the developing role of the clinical director? . Clinician in Management , 11 ( 2 ) : 61 – 66 .
  • Calnan , M. and Rowe , R. 2008 . Trust Matters in Health care , Buckingham : Open University Press .
  • Calnan , M. , Wainwright , D. , Forsythe , M. , Wall , B. and Almond , S. 2001 . Mental health and stress in the workplace . Social Science and Medicine , 52 ( 4 ) : 499 – 507 .
  • Connell , N. and Mannion , R. 2006 . Conceptualisations of trust in the organizational literature . Journal of Health Organization and Management , 20 ( 5 ) : 417 – 433 .
  • Cote , J. and Latham , C. 2006 . Trust and commitment: intangible drivers of interorganizational performance . Advances in Management Accounting , 15 : 293 – 325 .
  • Currie , G. 1999 . The influence of middle managers in the business planning process: a case study in the UK NHS . British Journal of Management , 10 ( 2 ) : 141 – 155 .
  • Currie , G. and Procter , S. 2005 . The antecedents of middle managers' strategic contribution . Journal of Management Studies , 42 ( 7 ) : 1325 – 1356 .
  • Daniels , A. and Daniels , J. E. 1989 . Performance Management: Improving Quality and Productivity Through Positive Reinforcement , Atlanta : Performance Management Publications .
  • Darzi , A. 2008 . High Quality Care For All: NHS Next Stage Review Final Report , London : DoH . Cm 7432
  • Davies , H. and Harrison , S. 2003 . Trends in doctor-manager relationships . BMJ , 326 : 646 – 649 .
  • Davies , H. and Mannion , R. 1999 . Clinical Governance: Striking a Balance Between Checking and Trusting , Centre for Health Economics, University of York .
  • Degeling , P. , Maxwell , S. , Kennedy , J. and Coyle , B. 2003 . Medicine, management, and modernisation: a ‘danse macabre’ . BMJ , 326 : 649 – 652 .
  • Demming , W. E. 1986 . Out of the Crisis , Cambridge : MIT Press .
  • DoH . 1997 . The New NHS: Modern, Dependable , London : The Stationery Office . Cm 3807
  • DoH . 1998 . A First Class Service—Quality in the New NHS London
  • DoH . 2002 . Medical Morale: Standing Medical Advisory Committee Advice London
  • Edwards , N. and Marshall , M. 2003 . Doctors and managers: a constructive dialogue has to replace mutual suspicion . BMJ , 326 : 116 – 117 .
  • Entwistle , V. , Sheldon , T. , Sowden , A. and Watt , I. 1998 . Evidence-informed patient choice. Practical issues of involving patients in decisions about health care technologies . International Journal of Technology Assessment in Health care , 14 ( 2 ) : 212 – 225 .
  • Fukuyama , F. 1995 . Trust: The Social Virtues and the Creation of Prosperity , London : Penguin .
  • Gallivan , M. and Depledge , G. 2003 . Trust, control and the role of interorganizational systems in electronic partnerships . Information Systems Journal , 13 ( 2 ) : 159 – 190 .
  • Giddens , A. 1991 . Modernity and Self-Identity , Cambridge : Polity .
  • Goffman , E. 1959 . The Presentation of Self in Everyday Life , Garden City : Doubleday .
  • Griffiths , R. 1983 . NHS Management Inquiry Report , London : DHSS .
  • Guest , D. 1998 . Is the psychological contract worth taking seriously? . Journal of Organizational Behaviour , 19 : 649 – 664 .
  • Lane , C. and Bachmann , R. 1998 . Trust Within and Between Organizations , Oxford : Oxford University Press .
  • Le Grand , J. 2007 . The Other Invisible Hand , Princeton : Princeton University Press .
  • Luhmann , N. 1979 . Trust and Power , Chichester : Wiley .
  • Mannion , R. , Davies , H. and Marshall , M. 2004 . Cultures for Performance in Health Care , Buckingham : Open University Press .
  • Marshall , M. 2008 . Doctors, managers and the battle for quality . Journal of the Royal Society of Medicine , 101 ( 7 ) : 330 – 331 .
  • Maynard , A. and Bloor , K. 1995 . Help or hindrance? The role of economics in rationing health care . British Medical Bulletin , 51 : 854 – 868 .
  • McConville , T. and Holden , L. 1999 . The filling in the sandwich: HRM and middle managers in the health sector . Personnel Review , 28 ( 5 ) : 406 – 224 .
  • Merali , F. 2003 . NHS managers' views of their culture and public image . International Journal of Public Sector Management , 16 ( 7 ) : 549 – 563 .
  • Möllering , G. 2001 . The nature of trust . Sociology , 35 : 403 – 420 .
  • Nooteboom , B. and Six , F. 2003 . The Trust Process In Organizations , Edited by: Nooteboom , B. and Six , F. Cheltenham : Edward Elgar .
  • Poortinga , W. and Pidgeon , N. 2003 . Exploring the dimensionality of trust in risk regulation . Risk Analysis , 23 : 961 – 973 .
  • Power , M. 1997 . The Audit Society , Oxford : Oxford University Press .
  • Preston , D. and Loan-Clarke , J. 2000 . The NHS manager: a view from the bridge . Journal of Management in Medicine , 14 ( 2 ) : 100 – 108 .
  • Robinson , S. and Rousseau , D. 1994 . Violating the psychological contract . Journal of Organizational Behaviour , 15 ( 3 ) : 245 – 259 .
  • Scally , G. and Donaldson , L. 1998 . Clinical governance and the drive for quality improvement in the new NHS in England . BMJ , 317 : 61 – 65 .
  • Schutz , A. 1972 . The Phenomenology of the Social World , London : Heinemann .
  • Sheaff , R. and Pilgrim , D. 2006 . Can learning organizations survive in the newer NHS? . Implementation Science , 1 ( 27 ) : 1 – 11 .
  • Smith , T. 2006 . Changing relationships between doctors, managers and organisations . Health Policy Review , 3 : 10 – 33 .
  • Taylor-Gooby , P. 2008 . Reframing Social Citizenship , Oxford : Oxford University Press .
  • Wall , A. 1999 . Middle management: courtin' the middle . Health Service Journal , 109 : 22 – 25 .
  • Willcocks , S. 1998 . The development of clinical management at an NHS trust hospital . Journal of Management in Medicine , 12 ( 3 ) : 168 – 177 .
  • Williams , R. 2007 . Tokens of Trust , Norwich : SCMCanterbury Press .
  • Williamson , O. 1993 . Calculativeness, trust, and economic organization . Law and Economics , 36 ( S1 ) : 453 – 486 .
  • Willmot , M. 1998 . The new ward manager: an evaluation of the changing role of the charge nurse . Journal of Advanced Nursing , 28 ( 2 ) : 419 – 427 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.