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Debate: How mean is Lean really?

Pages 89-90 | Published online: 18 Feb 2011

References

  • Carter , B. , Danford , A. , Howcroft , D. , Richardson , H. , Smith , A. and Taylor , P. 2011 . Lean and mean in the civil service: the case of processing in HMRC . Public Money & Management , 31 ( 2 ) : 115 – 122 .
  • Radnor , Z. 2010 . Review of Business Process Improvement Methodologies in the Public Sector , London : AIM .
  • Radnor , Z. and Bucci , G. 2007 . Evaluation of Pacesetter, Lean, Senior Leadership and Operational Management within HMRC Processing , London : HMRC .

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