References

  • Avery, J. et al. (2011), Meta-analysis of the impact of psychological capital on employee attitudes, behaviours and outcomes. Human Resource Development Quarterly, 22, 2, pp. 127–152. doi: 10.1002/hrdq.20070
  • Bolino M. and Turnley, W. (2009), Relative deprivation amongst employees in lower quality leader-member exchange relationships. Leadership Quarterly, 20, 3, pp. 276–286. doi: 10.1016/j.leaqua.2009.03.001
  • Brannan, M. et al. (2004), People in global organizations. In Lane, H. et al. (Eds),The Blackwell Handbook of Global Management (Blackwell).
  • Brunetto, Y. (2014), Editorial. Public Money & Management, 34, 6, pp. 379–380. doi: 10.1080/09540962.2014.962360
  • Brunetto, Y. et al. (2012), Emotional intelligence, job satisfaction, wellbeing and engagement. Human Resource Management Journal, 22, 4, pp. 428–441. doi: 10.1111/j.1748-8583.2012.00198.x
  • Brunetto, Y. et al. (2014), The impact of management on the engagement and wellbeing of high emotional labour employees. International Journal of Human Resource Management, 25, 17, pp. 2345–2363. doi: 10.1080/09585192.2013.877056
  • Cropanzano, R., Bowen, D. and Gilliland, S. (2007), The management of organizational justice. Academy of Management Perspectives, 21, 4, pp. 34–48. doi: 10.5465/AMP.2007.27895338
  • Dewe, P., O’Driscoll, M. and Cooper, C. (2010), Coping with Work Stress (Wiley).
  • Dick, G. (2011), The influence of managerial and job variables on organizational commitment in the police. Public Administration, 89, 2, pp. 557–576. doi: 10.1111/j.1467-9299.2010.01874.x
  • Diefenbach, T. (2009), New public management in public sector organizations. Public Administration, 87, 4, pp. 892–909. doi: 10.1111/j.1467-9299.2009.01766.x
  • Graen, G. and Uhl-Bien, M. (1995), Relationshipbasedapproachtoleadership. LeadershipQuarterly, 6, 2, pp. 219–247.
  • Hair, J. et al. (2010), Multivariate Data Analysis, 7th edn (Prentice-Hall).
  • Hofstede, G. (1991) Cultures and Organizations: Software of the Mind (McGraw-Hill).
  • Ilies, R., Nahrgang, J. and Morgeson, F. (2007), Leader–member exchange and citizenship behaviors. Journal of Applied Psychology, 92, pp. 269–277. doi: 10.1037/0021-9010.92.1.269
  • Lavelle, J., Rupp, D. E. and Brockner, J. (2007), Taking a multifoci approach to the study of justice, social exchange, and citizenship behavior. Journal of Management, 33, pp. 841–866. doi: 10.1177/0149206307307635
  • Lipsky, M. (1980), Street-Level Bureaucracy (Russell Sage Foundation).
  • Luthans, F., Vogelgesang, G. and Lester, P. (2006), Developing the psychological capital of resiliency. Human Resource Development Review, 5, 1, pp. 25–44. doi: 10.1177/1534484305285335
  • McCreary, D. R. and Thompson, M. M. (2006), Development of two reliable and valid measures of stressors in policing. International Journal of Stress Management, 13, 4, pp. 494–518. doi: 10.1037/1072-5245.13.4.494
  • Podsakoff, P. M. et al. (2003), Common method biases in behavioral research. Journal of Applied Psychology, 88, 5, pp. 879–903. doi: 10.1037/0021-9010.88.5.879
  • Pollitt, C. and Bouckaert, G. (2011), Public Management Reform (Oxford University Press).
  • Shane, J. (2010), Outcomes management in police agencies. International Journal of Police Strategies and Management, 33, 1, pp. 6–29. doi: 10.1108/13639511011020575
  • Storey, J. G. et al. (2013), Contagion effect of global leaders positive psychological capital on followers. International Journal of Human Resource Management, 24, 13, pp. 2534–2553. doi: 10.1080/09585192.2012.744338
  • Waters, J. A. and Ussery, W. (2007), Police stress: history, contributing factors, symptoms, and interventions. Policing, 30, 2, pp. 169–188. doi: 10.1108/13639510710753199

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.