References
- Aquino, K. and Douglas, S. (2003), Identity threat and antisocial behavior in organizations. Organizational Behavior and Human Decision Processes, 90, 1, pp. 195–208. doi: 10.1016/S0749-5978(02)00517-4
- Aquino, K. and Thau, S. (2009), Workplace victimization: aggression from the target’s perspective. Annual Review of Psychology, 60, pp. 717–741. doi: 10.1146/annurev.psych.60.110707.163703
- Bartlett, J. E. and Bartlett, M. E. (2011), Workplace bullying: an integrative literature review. Advances in Developing Human Resources, 13, 1, pp. 69–84. doi: 10.1177/1523422311410651
- Beale, D. and Hoel, H. (2011), Workplace bullying and the employment relationship. Work, Employment and Society, 25, 1, p. 5. doi: 10.1177/0950017010389228
- Bowling, N. A. and Beehr, T. A. (2006), Workplace harassment from the victim’s perspective. Journal of Applied Psychology, 91, 5, p. 998. doi: 10.1037/0021-9010.91.5.998
- Colley, L., McCourt, W. and Waterhouse, J. (2012), Hybrids and contradictions: human resource management in the contemporary public sector. International Journal of Public Administration, 35, 8, pp. 507–512. doi: 10.1080/01900692.2012.687958
- Cortina, L. M. (2008), Unseen injustice: incivility as modern discrimination in organizations. Academy of Management Review, 33, 1, pp. 55–75. doi: 10.5465/AMR.2008.27745097
- Cowie, H. et al. (2002), Measuring workplace bullying. Aggression and Violent Behaviour, 7, 1, pp. 33–51. doi: 10.1016/S1359-1789(00)00034-3
- Crawshaw, L. (2009), Workplace bullying? Mobbing? Harassment? Distraction by a thousand definitions. Consulting Psychology Journal, 61, 3, p. 263. doi: 10.1037/a0016590
- De Cuyper, N., Baillien, E. and De Witte, H. (2009), Job insecurity, perceived employability and targets’ and perpetrators’ experiences of workplace bullying. Work and Stress, 23, 3. doi: 10.1080/02678370903257578
- Diefenbach, T. (2009), New public management in public sector organizations: the dark sides of managerialistic ‘enlightenment’. Public Administration, 87, 4, pp. 892–909. doi: 10.1111/j.1467-9299.2009.01766.x
- Donnelly, N. and Proctor-Thomson, S. B. (2013), The dynamics of human resource management and employment relations processes. In Parker, J. and Arrowsmith, J. (Eds), Big issues in Employment (Wolters Kluwer).
- Dunleavy, P. and Hood, C. (1994), From old public administration to new public management. Public Money & Management, 14, 3, pp. 9–16. doi: 10.1080/09540969409387823
- Einarsen, S., Hoel, H. and Notelaers, G. (2009), Measuring exposure to bullying and harassment at work. Work and Stress, 23, 1, pp. 24–44. doi: 10.1080/02678370902815673
- Fuchs, C. and Diamantopoulos, A. (2009), Using single-item measures for construct measurement in management research. Die Betriebswirtschaft, 69, 2, p. 195.
- Glasø, L. et al. (2007), Do targets of workplace bullying portray a general victim personality profile?. Scandinavian Journal of Psychology, 48, 4, pp. 313–319. doi: 10.1111/j.1467-9450.2007.00554.x
- Hershcovis, M. S. (2011), ‘Incivility, social undermining, bullying … oh my!’: a call to reconcile constructs within workplace aggression research. Journal of Organizational Behavior, 32, 3, pp. 499–519. doi: 10.1002/job.689
- Hodson, R., Roscigno, V. J. and Lopez, S. H. (2006), Chaos and the abuse of power workplace bullying in organizational and interactional context. Work and Occupations, 33, 4, pp. 382–416. doi: 10.1177/0730888406292885
- Hoel, H., Cooper, C. L. and Faragher, B. (2001), The experience of bullying in Great Britain. European Journal of Work and Organizational Psychology, 10, 4, pp. 443–465. doi: 10.1080/13594320143000780
- Hutchinson, J. (2012), Rethinking workplace bullying as an employment relations problem. Journal of Industrial Relations, 54, 5, pp. 637–652. doi: 10.1177/0022185612454955
- Lee, D. (2002), Gendered workplace bullying in the restructured UK civil service. Personnel Review, 31, 2, pp. 205–227. doi: 10.1108/00483480210416874
- Liefooghe, A. P. D. and MacKenzie Davey, K. (2001), Accounts of workplace bullying. European Journal of Work and Organizational Psychology, 10, 4, pp. 375–392. doi: 10.1080/13594320143000762
- Mackey, K and Boxall, P (2008), Employee experiences of high-performing work systems. New Zealand Journal of Employment Relations, 33, 1, pp. 1–18.
- O’Driscoll, M. P. et al. (2011), Workplace bullying in New Zealand. Asia Pacific Journal of Human Resources, 49, 4, pp. 390–408. doi: 10.1177/1038411111422140
- Parzefall, M. R. and Salin, D. (2010), Perceptions and reactions of workplace bullying. Human Relations, 63, 6, pp. 761–780. doi: 10.1177/0018726709345043
- Plimmer, G., Norman, R. and Gill, D. (2011), Skills and people capability in the future state. In Ryan, B. and Gill, D. (Eds), Future State: Directions for Public Management in New Zealand (VUP).
- Proctor-Thomson, S., Donnelly, N. and Plimmer, G. (2011), Constructing Workplace Democracy (Victoria University of Wellington).
- Salin, D. (2001), Prevalence and forms of bullying among business professionals. European Journal of Work and Organizational Psychology, 10, 4, pp. 425–441. doi: 10.1080/13594320143000771
- Salin, D. and Hoel, H. (2010), Organizational causes of workplace bullying. In Einarsen et al. (Eds), Bullying and Emotional Abuse in the Workplace (CRC Press).
- Samnani, A. and Singh, P. (2012), 20 years of workplace bullying research. Aggression and Violent Behavior, 17, pp. 581–589. doi: 10.1016/j.avb.2012.08.004
- Seo, Y. N. (2010), The role of culture on workplace bullying: the comparison between the UK and South Korea (PhD dissertation, University of Nottingham).
- Skogstad, A. et al. (2007), The destructiveness of laissez-faire leadership behavior. Journal of Occupational Health Psychology, 12, 1, p. 80. doi: 10.1037/1076-8998.12.1.80
- SSC (2010), Human Resource Capability (HRC) Survey of Public Service Departments (www.ssc.govt.nz).
- SSC (2014), Human Resource Capability (HRC) Survey of Public Service Departments (www.ssc.govt.nz).
- Tesluk, P. and Jacobs, R. (1998), Towards an integrated model of work experience. Personnel Psychology, 52, pp. 321–355. doi: 10.1111/j.1744-6570.1998.tb00728.x
- Truss, C. (2008), Continuity and change: the role of the HR function in the modern public sector. Public Administration, 86, 4, pp. 1071–1088.
- Vickers, M. H. (2009), Bullying, disability and work. Qualitative Research in Organizations and Management, 4, 3, pp. 255–272. doi: 10.1108/17465640911002536
- VPSC (2015), Trends in Bullying in the Victorian Public Sector People Matter Survey 2004–2010 (http://vpsc.vic.gov.au).
- Whitehead, J. (2006), The imperative for performance in the public sector. Paperpresented at Apec Viet Nam.
- Zapf, D. et al. (2011), Empirical findings on prevalence and risk groups of bullying in the workplace. In Einarsen et al. (Eds), op. cit.