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Public Money & Management Volume 42, 2022 - Issue 5: THEME: SOCIAL INNOVATION IN PUBLIC SERVICES—INNOVATING ‘CO-CREATIVE’ RELATIONSHIPS BETWEEN SERVICES, CITIZENS AND COMMUNITIES?

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Re-humanizing the system—how storytelling can be used to bridge the divide between services and citizens

Hayley Trowbridgea People’s Voice Media, UKView further author information

Michael Willoughbyb Universitat Politècnica de València, SpainView further author information

Pages 298-299 | Published online: 27 Sep 2021

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https://doi.org/10.1080/09540962.2021.1981014
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Durose, C., Mangan, C., Needham, C., & Rees, J. (2013). Transforming local public services through co-production. AHRC Connected Communities/Department for Communities and Local Government/University of Birmingham, p. 22.
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Glasby, J. (2011). Evidence, policy and practice: Critical perspectives in health and social care. Policy Press.
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Snowden, D., & Boone, M. (2007). A leader's framework for decision making. Harvard Business Review, 85, 11.
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