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Public Money & Management Volume 8, 1988 - Issue 1-2

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Original Articles

A consumer‐oriented culture?

Norman Flynn Lecturer in public sector management, London Business School

Pages 27-31 | Published online: 07 Jan 2009

Cite this article
https://doi.org/10.1080/09540968809387458

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Peters , T. J. and Waterman , R. H. 1982 . In Search of Excellence: lessons form America's best‐run companies, , New York : Harper & Row .
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Peters , T. J. 1988 . Thriving on Chaos, , London : Macmillan .
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