References: Social service departments: Preparing for the 1990s

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Audit Commission . 1989 . The Competitive Council , Management Papers number 1 HMSO .
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Department of Health (Social Services Inspectorate) . 1989 . Management Development: Guidance for Local Authority Social Services Departments.
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Peters , T. 1987 . Thriving on Chaos: handbook for a management revolution , MacMillan .
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