The hidden factory: The naked truth about business excellence in the real world

References

• Appleby , A. and Mavin , S. Innovation not imitation: HR strategy and its impact on world class status . Proceedings of the Fifth World Congress for Total Quality Management . June . SheYeld Hallam University .
   Google Scholar
• Appleby , A. and Prabhu , V.B. Implementing best manufacturing practice: Are we winning? . Proceedings of the Third International Conference on Managing Innovative Manufacturing (MIM98) . 6-8 July . pp. 71 – 78 . University of Nottingham .
   Google Scholar
• Appleby , A. and Yarrow , D.J. March 1999 . “ Measuring and stimulating the deployment of manufacturing excellence in SMEs ” . In SMESME99 (Stimulating Manufacturing Excellence in Small and Medium Enterprises) , March , University of Plymouth .
   Google Scholar
• Confederation of British Industry . 1997 . Fit for the Future: How Competitive is UK Manufacturing? , London : CBI .
   Google Scholar
• Deming , W.E. 1982 . Out of the Crisis: Quality, Productivity and Competitive Positioning , Cambridge : Cambridge University Press .
   Google Scholar
• DTI . 1995 . Manufacturing Winners-Creating a World-class Manufacturing Base in the UK , London : DTI, Training and Enterprise Councils and Department of Employment Group/TECs/DoEG .
   Google Scholar
• Goldratt , E.M. and Cox , J. 1984 . The Goal , Aldershot : Gower .
   Google Scholar
• Hanson , P. , Voss , C.A. , Blackmon , K. and Claxton , T. 1996 . Made in Europe 2, An Anglo-German Design Study , Warwick/London : IBM UK Ltd/London Business School .
   Google Scholar
• Hanson , P. , Voss , C.A. , Blackmon , K. and Oak , B. 1994 . Made in Europe, A Four Nations Best Practice Study , Warwick/London : IBM UK Ltd/London Business School .
   Google Scholar
• Prabhu , V.B. and Yarrow , D.J. 1998 . Best practice within North East industry . Northern Economic Review , Summer
   Google Scholar
• Robson , A. and Yarrow , D.J. 2000 . Company benchmarking: issues in data collection and consistency . OR Insight , 13 (1) : 8 – 17 .
   Google Scholar
• Schonberger , R.J. 1982 . Japanese Manufacturing Techniques: nine hidden lessons in simplicity , New York : Free Press .
   Google Scholar
• Voss , C. , Blackmon , K. , Cagliano , R. , Hanson , P. and Wilson , F. 1998 . Made in Europe 3: The Small Company Study , Warwick/London : IBM UK/London Business School/West London TEC .
   Google Scholar
• Womack , J.P. and Jones , D.T. 1990 . The Machine that Changed the World , New York : Rawson Associates .
   Google Scholar
• Yarrow , D.J. 1999 . “ Lessons from business-the practical achievements and limitations ” . In Benchmarking and Threshold Standards in Higher Education , Edited by: Smith , H. , Brown , S. and Armstrong , M. London : Kogan Page .
   Google Scholar
• Yarrow , D.J. and Prabhu , V.B. Collaborating to compete: benchmarking through regional partnerships . The 4th World Congress for Total Quality Management . June . SheYeld Hallam University .
   Google Scholar