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Original Articles

Benchmarking institutions of higher education

Pages 796-799 | Published online: 25 Aug 2010

References

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  • Camp , R.C. 1994 . Benchmarking: The Search for The Best Practices That Lead to Superior Performance , Milwaukee : ASQC Quality Press .
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  • Fram , E.H. and Camp , R.C. 1995 . Finding and implementing best practices in higher education . Quality Progress , 28 : 69 – 75 .
  • Murphy , P.S. 1995 . Benchmarking academic research output in Australia . Assessment & Evaluation in Higher Education , 20 : 45 – 57 .
  • Rogers , D.J. and Tanimoto , T.T. 1960 . A Computer Program for Classifying Plants . Science , 132 : 1115 – 1118 .
  • Voss , C.A. , Ahlstrom , P. and Blackmon , K. 1997 . Benchmarking and operational performance: some empirical results . International Journal of Operations & Production Management , 17 : 1048 1058
  • Zairi , M. 1994 . Measuring Performance for Business Results , London : Chapman & Hall . Chapter 6

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