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Original Articles

Evaluating public sector efficiency with data envelopment analysis (DEA): A case study in Road Transport Department, Selangor, Malaysia

Pages 830-836 | Published online: 25 Aug 2010

References

  • Fitzsimmons , J.A. and Fitzsimmons , M.J. 1998 . Service Management Operations, Strategy and Information Technology , New York : Irwin McGraw-Hill .
  • Frontier Analyst Professional . 1998 . Banxia Frontier Analyst User Guide , Banxia Holdings Ltd .
  • Norman , M. and Stoker , B. 1990 . Data Envelopment Analysis, The Assessment of Performance , New York : John Wiley .

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