References
- Addey, J. A. (1999) Operational Change Management Plan, Warton, BAE SYSTEMS.
- Addey, J. A. (2000) Changing the Quality Management System, Warton, BAE SYSTEMS.
- Fletcher, B. (1997) Facilitating Change, Aldershot, Gower.
- Price-Waterhouse (1998) Change Survey of 500 Companies.