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Total Quality Management Volume 5, 1994 - Issue 1-2
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Original Articles

Create pride (Deming's point 12)

Pages 99-102 | Published online: 28 Jul 2006

References

  • Visit to Nissan, Yokohama, 9 April 1990.
  • Visit to Matsushita Electronic Components Co. Ltd, 11 April 1990.
  • Address at the presentation of the Malcolm Baldridge Award.

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