Accounting for quality: arts evaluation, public value and the case of “Culture counts”

References

• ACE. (2016a). Arts council response to quality metrics trial. Retrieved November 20, 2016, from http://www.artscouncil.org.uk/sites/default/files/download-file/Arts%20Council%20Response%20to%20Quality%20Metrics%20trial%20FINAL.pdf
   Google Scholar
• ACE. (2016b). Quality metrics webpages. Retrieved November 20, 2016, from http://www.artscouncil.org.uk/quality-metrics/quality-metrics
   Google Scholar
• Albert, S. (2016 , October 13). Measuring aesthetic value. Arts Professional. Retrieved from http://www.artsprofessional.co.uk/magazine/298/feature/measuring-aesthetic-value
   Google Scholar
• Bailey, J., & Richardson, L. (2010). Meaningful measurement: A literature review and Australian and British case studies of arts organizations conducting “artistic self-assessment”. Cultural Trends, 19(4), 291–306. doi: 10.1080/09548963.2010.515004
   Google Scholar
• Belfiore, E. (2004). Auditing culture: The subsidised cultural sector in the new public management. International Journal of Cultural Policy, 10(2), 183–202. doi: 10.1080/10286630042000255808
   Google Scholar
• Belfiore, E. (2012). “Defensive instrumentalism” and the legacy of new labour’s cultural policies. Cultural Trends, 21(2), 103–111. doi: 10.1080/09548963.2012.674750
   Google Scholar
• Boorsma, M., & Chiaravalloti, F. (2010). Arts marketing performance: An artistic-mission-led approach to evaluation. Journal of Arts Management, Law and Society, 40(4), 297–317. doi: 10.1080/10632921.2010.525067
   Web of Science ®Google Scholar
• Bunting, C. (2007). Public value and the arts in England: Discussion and conclusions of the arts debate. Manchester: ACE.
   Google Scholar
• Bunting, C., & Knell, J. (2014). Measuring quality in the public sector: The Manchester Metrics pilot: Findings and lessons learned. Manchester: ACE.
   Google Scholar
• Carnwaith, J., & Brown, A. (2014). Understanding the value and impacts of cultural experience – a literature review. Manchester: ACE.
   Google Scholar
• Chappell, M., & Knell, J. (2012). Public value measurement framework. Valuing and investing in the arts – towards a new approach. Perth: Department of Culture and the Arts.
   Google Scholar
• Chiaravalloti, F. (2016). Performance evaluation in the arts: From the margins of accounting to the core of accountability (PhD thesis). Groningen: University of Groningen.
   Google Scholar
• Crossick, G., & Kaszynska, P. (2014). Under construction: Towards a framework for cultural value. Cultural Trends, 23(2), 120–131. doi: 10.1080/09548963.2014.897453
   Google Scholar
• Culture Counts. (2016). A little bit more about us. Retrieved December 9, 2016, from https://culturecounts.cc/support/resources/about-culture-counts/background/#contents-7.
   Google Scholar
• Department of Culture and the Arts, & Knell, J. (2014). Public value measurement framework: Measuring the quality of the arts. Perth: Department of Culture and the Arts.
   Google Scholar
• Foreman-Wernet, L., & Dervin, B. (Eds). 2009. Audiences and the arts: Communication perspectives. Cresskill, NJ: Hampton Press.
   Google Scholar
• Gilmore, A. (2014). Policy review: Understanding the value and impacts of cultural experience – a literature review. Cultural Trends, 23(4), 312–316. doi: 10.1080/09548963.2014.967012
   Google Scholar
• Gilmore, A., Arvanitis, K., & Albert, A. (in press). Never mind the quality, feel the width”: Big data for quality and performance evaluation in the arts and cultural sector and the case of “Culture Metrics. In G. Schiuma, & D. Carlucci (Eds.), Big data in the arts and humanities: Theory and practice. CRC Press. Taylor & Francis Group.
   Google Scholar
• Gray, C. (2002). Local government and the arts. Local Government Studies, 28(1), 77–90. doi: 10.1080/714004133
   Web of Science ®Google Scholar
• Hill, L. (2016). Arts council to impose quantitative measures of arts quality. Arts Professional, September 16. Retrieved from http://www.artsprofessional.co.uk/news/arts-council-impose-quantitative-measures-arts-quality
   Google Scholar
• Holden, J. (2006). Cultural value and the crisis of legitimacy – Why culture needs a democratic mandate. London: Demos. Retrieved from https://www.demos.co.uk/files/Culturalvalueweb.pdf
   Google Scholar
• Holden, J. (2009). How we value arts and culture. Asia Pacific Journal of Arts & Cultural Management, 6(2), 447–455.
   Google Scholar
• Jancovich, L. (2015). Breaking down the fourth wall in arts management: The implications of engaging users in decision-making. International Journal of Arts Management, 18(1), 14–28.
   Web of Science ®Google Scholar
• Johanson, K., & Glow, H. (2015). A virtuous circle: The positive evaluation phenomenon in arts audience research. Participations, 12(1), 254–270.
   Google Scholar
• Knell, J., Bunting, C., Gilmore, A., Florack, F., Arvanitis, K., & Merriman, N. (2015, November 15). HOME: Quality metrics research & development report. Manchester: ACE.
   Google Scholar
• Lilley, A., & Moore, P. (2015). Counting what counts: What big data can do for the cultural sector. London: Nesta. Retrieved from http://www.nesta.org.uk/publications/counting-what-counts-what-big-data-can-do-cultural-sector
   Google Scholar
• Lindelof, A. M. (2015). Audience development and its blind spot: A quest for pleasure and play in the discussion of performing arts institutions. International Journal of Cultural Policy, 21(2), 200–218. doi: 10.1080/10286632.2014.891585
   Web of Science ®Google Scholar
• Meyrick, J., Maltby, R., Phiddian, R., & Barnett, T. (2016, October 12). Why a scorecard of quality in the arts is a very bad idea. The Conversation. Retrieved from https://theconversation.com/why-a-scorecard-of-quality-in-the-arts-is-a-very-bad-idea-66685
   Google Scholar
• Miles, A., & Gibson, L. (2016). Everyday participation and cultural value. Cultural Trends, 25(3), 151–157. doi: 10.1080/09548963.2016.1204043
   Web of Science ®Google Scholar
• Moore, G. (2015, October 20). Culture counts wrap-up. The State of Queensland (Department of the Premier and Cabinet). Retrieved from http://www.arts.qld.gov.au/aq-blog/5078-culture-counts-wrap-up
   Google Scholar
• Moore, P. (2016). Big data and structural organisation in major arts bodies: An evolving ethnographic method. Cultural Trends, 25(2), 104–115. doi: 10.1080/09548963.2016.1170945
   Web of Science ®Google Scholar
• Mowlah, A., Niblett, V., Blackburn, J., & Harris, M. (2014). The value of arts and culture to people and society: An evidence review. Manchester: ACE. Retrieved from http://www.artscouncil.org.uk/exploring-value-arts-and-culture/value-arts-and-culture-people-and-society
   Google Scholar
• Nordicity. (2016, September 6). Evaluation of participants’ experience of the quality metrics national test phase. Nordicity.
   Google Scholar
• Pitts, S., & Gross, J. (2017). “Audience exchange”: Cultivating peer-to-peer dialogue at unfamiliar arts events. Arts and the Market, 7(1), 65–79. https://doi.org/10.1108/AAM-04-2016-0002
   Web of Science ®Google Scholar
• Radbourne, J., Glow, H., & Johanson, K. (2010). Hidden stories: Listening to the audience at the live performance. Double Dialogues, 13, 1–14.
   Google Scholar
• Radbourne, J., Johanson, K., & Glow, H. (2010). Empowering audiences to measure quality. Participations, 7(2), 360–379.
   Google Scholar
• Selwood, S. (2015). Measuring quality in the cultural sector: The Manchester Metrics pilot: Findings and lessons learned. Cultural Trends, 24(3), 268–275. doi: 10.1080/09548963.2015.1066072
   Web of Science ®Google Scholar
• Zan, L. (2000). Management and the British museum. Museum Management and Curatorship, 18(3), 221–270. doi: 10.1080/09647770000201803
   Google Scholar