573
Views
2
CrossRef citations to date
0
Altmetric
Research Papers

The role of social audit as a social accountability mechanism for strengthening governance and service delivery in the primary health care setting of Nepal: a qualitative study

ORCID Icon, , &
Pages 612-623 | Received 11 Jun 2018, Accepted 08 Sep 2019, Published online: 23 Sep 2019

References

  • Ansari, U., Cockcroft, A., Omer, K., Ansari, N. M., Khan, A., Chaudhry, U. U., & Andersson, N. (2011). Devolution and public perceptions and experience of health services in Pakistan: Linked cross sectional surveys in 2002 and 2004 [Suplemental material]. BMC Health Service Research, 11. doi:10.1186/1472-6963-11-s2-s4
  • Berlan, D., & Shiffman, J. (2012). Holding health providers in developing countries accountable to consumers: A synthesis of relevant scholarship. Health Policy & Planning, 27(4), 271–280.
  • Bovens, M. (2007). Analysing and assessing accountability: A conceptual framework. European Law Journal, 13(4), 447–468.
  • Brinkerhoff, D. W. (2004). Accountability and health systems: Toward conceptual clarity and policy relevance. Health Policy & Planning, 19(6), 371–379.
  • Bryman, A. (2008). Social research methods (3rd ed. ed.). New York, NY: Oxford University Press.
  • Cleary, S. M., Molyneux, S., & Gilson, L. (2013). Resources, attitudes and culture: An understanding of the factors that influence the functioning of accountability mechanisms in primary health care settings. BMC Health Service Research, 13, 320.
  • Cockcroft, A., Andersson, N., Paredes-Solis, S., Caldwell, D., Mitchell, S., Milne, D., … Ledogar, R. J. (2008). An inter-country comparison of unofficial payments: Results of a health sector social audit in the Baltic States. BMC Health Services Research, 8, 12.
  • Cotton, P., Fraser, I. A., & Hill, W. Y. (2000). The social audit agenda: Primary health care in a stakeholder society. International Journal of Auditing, 4(1), 3–28.
  • Creswell, J. W. (2009). Research design: Qualitative, quantitative, and mixed methods approaches (3rd ed.). Los Angeles, CA: Sage.
  • Department of Health Services. (2014). Annual report 2013/14. Kathmandu Retrieved from: http://dohs.gov.np/wp-content/uploads/2014/04/Annual_Report_2070_71.pdf
  • District Development Committee. (2014). District profile of Dang 2014. Dang Retrieved from: http://ddcdang.gov.np/alluploads/DDC%20Profile%202071.pdf
  • Election Observation Committee Nepal. (2017). Study on the Election Campaign Finance: Local, Provincial and Federal Elections in Nepal, 2017. Retrieved from: https://asiafoundation.org/wp-content/uploads/2018/10/Study-on-Election-Campaign-Finance-Election-Observation-Committee-Nepal.pdf
  • Gale, N. K., Heath, G., Cameron, E., Rashid, S., & Redwood, S. (2013). Using the framework method for the analysis of qualitative data in multi-disciplinary health research. BMC Medical Research Methodology, 13(1), 117.
  • George, A. S., Mehra, V., Scott, K., & Sriram, V. (2015). Community participation in health systems research: A systematic review assessing the state of research, the nature of interventions involved and the features of engagement with communities. PLoS One, 10(10), e0141091.
  • Goetz, A. M., & Gaventa, J. (2001). Bringing citizen voice and client focus into service delivery. IDS working paper 138. Brighton: Institute of Development Studies.
  • Gullo, S., Galavotti, C., & Altman, L. (2016). A review of CARE’s community score card experience and evidence. Health Policy and Planning, 31(10), 1467–1478.
  • Gurung, G., Derrett, S., Hill, P. C., & Gauld, R. (2015). Governance challenges in the Nepalese primary health care system: Time to focus on greater community engagement? The International Journal of Health Planning and Management, 31(2), 167–174.
  • Gurung, G., Gauld, R., Hill, P. C., & Derrett, S. (2018). Citizen’s Charter in a primary health‐care setting of Nepal: An accountability tool or a “mere wall poster”? Health Expectations, 21(1), 149–158.
  • Gurung, G., & Tuladhar, S. (2013). Fostering good governance at peripheral public health facilities: An experience from Nepal. Rural & Remote Health, 13(2), 2042.
  • Iwami, M., & Petchey, R. (2002). A CLAS act? Community‐based organizations, health service decentralization and primary care development in Peru. Journal of Public Health, 24(4), 246–251.
  • Kapiriri, L., Norheim, O. F., & Heggenhougen, K. (2003). Public participation in health planning and priority setting at the district level in Uganda. Health Policy and Planning, 18(2), 205–213.
  • Kumar, G., & Prasuna, J. G. (2017). Social audit: Current need in public health care sector. International Journal of Community Medicine and Public Health, 3(1), 11–16.
  • Lodenstein, E., Mafuta, E., Kpatchavi, A. C., Servais, J., Dieleman, M., Broerse, J. E., … Toonen, J. (2017). Social accountability in primary health care in West and Central Africa: Exploring the role of health facility committees. BMC Health Services Research, 17(1), 403.
  • Macha, J., Mushi, H. P., & Borghi, J. (2011). Examining the links between accountability, trust and performance in health service delivery in Tanzania. London. London School of Hygiene and Tropical Medicine, Consortium for Research on Equitable Health Systems.
  • Malena, C., Forster, R., & Singh, J. (2004). Social accountability: An introduction to the concept and emerging practice. Social Development papers. Participation and civic engagement paper no. 76. Washigton, DC: World Bank.
  • McCoy, D. C., Hall, J. A., & Ridge, M. (2012). A systematic review of the literature for evidence on health facility committees in low-and middle-income countries. Health Policy and Planning, 27(6), 449–466.
  • Ministry of Health and Population. (2013). Social audit guideline conduction guideline for health sector 2013. Kathmandul: Author.
  • Ministry of Health and Population. (2015). Nepal Health Sector Strategy 2015-2020. Kathmandu: Ministry of Health and Population, Retrieved from http://nhsp.org.np/wp-content/uploads/2016/08/NHSS-English-Book-final-4-21-2016.pdf.
  • Molyneux, S., Atela, M., Angwenyi, V., & Goodman, C. (2012). Community accountability at peripheral health facilities: A review of the empirical literature and development of a conceptual framework. Health Policy and Planning, 27(7), 541–554.
  • Mubyazi, G. M., Mushi, A. K., Shayo, E., Mdira, K., Ikingura, J., Mutagwaba, D., … Njunwa, K. J. (2007). Local primary health care committees and community-based health workers in Mkuranga district, Tanzania: Does the public recognise and appreciate them? Ethno-Med, 1(1), 27–35.
  • Nxumalo, N., Gilson, L., Goudge, J., Tsofa, B., Cleary, S., Barasa, E., & Molyneux, S. (2018). Accountability mechanisms and the value of relationships: Experiences of front-line managers at subnational level in Kenya and South Africa. BMJ Global Health, 3(4), e000842.
  • Pact. (2017). Situation Analysis on Social Accountability in the Health Sector. Kathmandu Retrieved from: https://gpsaknowledge.org/wp-content/uploads/SAHS-Nepal-Situational-Analysis-external-.pdf
  • Paredes-Solís, S., Andersson, N., Ledogar, R. J., & Cockcroft, A. (2011). Use of social audits to examine unofficial payments in government health services: Experience in South Asia, Africa, and Europe [Suplemental material]. BMC Health Service Research, 11(Suppl 2), S12.
  • Patton, M. Q. (1990). Qualitative evaluation and research methods (2nd ed. ed.). Newbury Park, CA: SAGE Publications.
  • QSR International Pty Ltd. (2012). NVivo qualitative data analysis software (Version 10).
  • Schedler, A. (1999). Conceptualizing accountability. In A. Schedler, L. Diamond, & M. F. Plattner (Eds.), The self-restraining state: Power and accountability in new democracies (pp. 13–28). Boulder, CO: Lynne Rienner.
  • Sepehri, A., & Pettigrew, J. (1996). Primary health care, community participation and community-financing: Experiences of two middle hill villages in Nepal. Health Policy and Planning, 11(1), 93–100.
  • Wilson, A. (2015). Making local health services accountable: Social auditing in Nepal’s health sector. Bonn: Deutsche Gesellschaft für, Internationale Zusammenarbeit (GIZ) GmbH.
  • World Bank. (2004). World development report 2004: Making services work for poor people. Washington, DC: Oxford University Press.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.