The impact of strategic human resource management on firm performance and HR professionals' work attitude and work performance

References

• Ahire , S.L. , Golhar , D.Y. and Waller , M.A. 1996 . Development and Validation of TQM Implementation Constructs . Decision Sciences , 27 ( 1 ) : 23 – 56 .
   Web of Science ®Google Scholar
• Armstrong , J.S. and Overton , T.S. 1977 . Estimating Nonresponse Bias in Mail Surveys . Journal of Marketing Research , 14 ( 3 ) : 396 – 402 .
   Web of Science ®Google Scholar
• Bae , J. and Lawler , J.J. 2000 . Organizational and HRM Strategies in Korea: Impact on Firm Performance in an Emerging Economy . Academy of Management Journal , 43 : 502 – 17 .
   Web of Science ®Google Scholar
• Barney , J.B. 1991 . Firm Resources and Sustained Competitive Advantage . Journal of Management , 17 : 99 – 120 .
   Web of Science ®Google Scholar
• Bateman , T.S. and Strasser , S. 1984 . A Longitudinal Analysis of the Antecedents of Organizational Commitment . Academy of Management Journal , 27 ( 1 ) : 95 – 112 .
   PubMed Web of Science ®Google Scholar
• Bennett , N. , Ketchen , D.J. Jr and Schultz , E.B. 1998 . An Examination of Factors Associated with the Integration of Human Resource Management and Strategic Decision Making . Human Resource Management , 37 ( 1 ) : 3 – 16 .
   Web of Science ®Google Scholar
• Brashear , T.G. , Lepkowska-White , E. and Chelariu , C. 2003 . An Empirical Test of Antecedents and Consequences of Salesperson Job Satisfaction among Polish Retail Salespeople . Journal of Business Research , 56 ( 12 ) : 971 – 8 .
   Web of Science ®Google Scholar
• Brayfield , A.H. and Rothke , H.F. 1951 . An Index of Job Satisfaction . Journal of Applied Psychology , 35 ( October ) : 307 – 11 .
   Google Scholar
• Brown , S.P. and Peterson , R.A. 1993 . Antecedents and Consequences of Salesperson Job Satisfaction: Meta-analysis and Assessment of Causal Effects . Journal of Marketing Research , 30 ( 1 ) : 63 – 77 .
   Web of Science ®Google Scholar
• Byrne , B.M. 1998 . Structural Equation Modeling with LISREL, PRELIS, and SIMPLIS: Basic Concepts, Applications, and Programming , Mahwah, NJ : Lawrence Erlbaum .
   Google Scholar
• Caldwell , R. 2003 . The Changing Roles of Personnel Managers: Old Ambiguities, New Uncertainties . Journal of Management Studies , 40 ( 4 ) : 983 – 1004 .
   Web of Science ®Google Scholar
• Claycomb , C. , Dröge , C. and Germain , R. 1999 . The Effect of Just-in-time with Customers on Organizational Design and Performance . International Journal of Logistics Management , 10 ( 1 ) : 37 – 58 .
   Google Scholar
• DeCotiis , T.A. and Summers , T.P. 1987 . A Path Analysis of a Model of the Antecedents and Consequences of Organizational Commitment . Human Relations , 40 ( 7 ) : 445 – 70 .
   Web of Science ®Google Scholar
• Delaney , J.T. and Huselid , M.A. 1996 . The Impact of Human Resource Management Practices on Perceptions of Organizational Performance . Academy of Management Journal , 39 : 949 – 69 .
   Web of Science ®Google Scholar
• Delery , J.E. 1998 . Issues of Fit in Strategic Human Resource Management: Implications for Research . Human Resource Management Review , 8 ( 3 ) : 289 – 309 .
   Web of Science ®Google Scholar
• Delery , J.E. and Doty , H.D. 1996 . Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions . Academy of Management Journal , 39 ( 4 ) : 802 – 35 .
   Web of Science ®Google Scholar
• Dunn , S.C. , Seaker , R.F. and Waller , M.A. 1994 . Latent Variables in Business Logistics Research: Scale Development and Validation . Journal of Business Logistics , 15 ( 2 ) : 145 – 72 .
   Google Scholar
• Dwyer , F.R. and Welsh , M.A. 1985 . Environmental Relationships of the Internal Political Economy of Marketing Channels . Journal of Marketing Research , 22 ( 4 ) : 397 – 414 .
   Web of Science ®Google Scholar
• Dyer , L. and Reeves , T. 1995 . Human Resource Strategies and Firm Performance: What Do We Know and Where Do We Need To Go? . International Journal of Human Resource Management , 6 ( 3 ) : 656 – 70 .
   Google Scholar
• Eby , L.T. and Freeman , D.M. 1999 . Motivational Bases of Affective Organizational Commitment: A Partial Test of an Integrative Theoretical Model . Journal of Occupational and Organizational Psychology , 72 ( 4 ) : 463 – 83 .
   Web of Science ®Google Scholar
• Garver , M.S. and Mentzer , J.T. 1999 . Logistics Research Methods: Employing Structural Equation Modeling to Test for Construct Validity . Journal of Business Logistics , 20 ( 1 ) : 33 – 57 .
   Google Scholar
• Glisson , C. and Durick , M. 1988 . Predictors of Job Satisfaction and Organizational Commitment in Human Service Organizations . Administrative Science Quarterly , 33 ( 1 ) : 61 – 81 .
   Web of Science ®Google Scholar
• Green , K.W. Jr. , Medlin , B. and Medlin , R. 2001 . Strategic Human Resource Management: Measurement Scale Development . Academy of Strategic and Organizational Leadership Journal , 5 ( 2 ) : 99 – 112 .
   Google Scholar
• Guthrie , J.P. 2001 . High Involvement Work Practices, Turnover and Productivity: Evidence from New Zealand . Academy of Management Journal , 44 ( 1 ) : 180 – 90 .
   Web of Science ®Google Scholar
• Hackman , J.R. and Oldham , G.R. 1976 . Motivation through the Design of Work: Test of a Theory . Organizational Behavior and Human Decision Processes , 16 : 250 – 79 .
   Web of Science ®Google Scholar
• Hair , J.F. , Anderson , R.E. , Tatham , R.L. and Black , W.C. 1998 . Multivariate Data Analysis , 5th edn , Upper Saddle River, NJ : Prentice Hall .
   Google Scholar
• Harmon , H.A. , Brown , G. , Widing , R.E. II and Hammond , K.L. 2002 . Exploring the Sales Manager's Feedback to a Failed Sales Effort . Journal of Business and Industrial Marketing , 17 ( 1 ) : 43 – 55 .
   Google Scholar
• Hoogervorst , J.A.P. , Koopman , P.L. and van der Flier , H. 2002 . Human Resource Strategy for the New ICT-driven Business Context . International Journal of Human Resource Management , 13 ( 8 ) : 1245 – 65 .
   Web of Science ®Google Scholar
• Hunt , S. 1990 . Commentary on an Empirical Investigation of a General Theory of Marketing Ethics . Journal of the Academy of Marketing Science , 18 ( 2 ) : 173 – 7 .
   Google Scholar
• Huselid , M.A. 1995 . The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance . Academy of Management Journal , 38 : 635 – 70 .
   Web of Science ®Google Scholar
• Huselid , M.A. and Becker , B. 1996 . Methodological Issues in Cross-Sectional and Panel Estimates of the Human Resource-Firm Performance Link . Industrial Relations , 35 ( 3 ) : 400 – 22 .
   Web of Science ®Google Scholar
• Huselid , M.A. , Jackson , S.E. and Schuler , R.J. 1997 . Technical and Strategic HRM Effectiveness as Determinants of Firm Performance . Academy of Management Journal , 40 ( 1 ) : 171 – 88 .
   Web of Science ®Google Scholar
• Iverson , R.D. and Roy , P. 1994 . A Causal Model of Behavioral Commitment: Evidence from a Study of Australian Blue-Collar Employees . Journal of Management , 20 ( 1 ) : 15 – 41 .
   Web of Science ®Google Scholar
• Judge , T.A. , Thoresen , C.J. , Bono , J.E. and Patton , G.K. 2001 . The Job Satisfaction-Job Performance Relationship: A Qualitative and Quantitative Review . Psychological Bulletin , 127 ( 3 ) : 376 – 407 .
   PubMed Web of Science ®Google Scholar
• Klassen , R.D. and Jacobs , J. 2001 . Experimental Comparison of Web, Electronic and Mail Survey Technologies in Operations Management . Journal of Operations Management , 19 ( 6 ) : 713 – 28 .
   Web of Science ®Google Scholar
• Kline , R.B. 1998 . Principles and Practice of Structural Equation Modeling , New York : Guilford Press .
   Google Scholar
• Kohli , A.K. and Jaworski , B.J. 1990 . Market Orientation: The Construct, Research Propositions, and Managerial Implications . Journal of Marketing , 54 ( 2 ) : 1 – 18 .
   Web of Science ®Google Scholar
• Lambert , D.M. and Harrington , T.C. 1990 . Measuring Nonresponse Bias in Customer Service Mail Surveys . Journal of Business Logistics , 11 ( 2 ) : 5 – 25 .
   Google Scholar
• Leonard , B. 2002 . Straight talk . HR Magazine , 47 ( 1 ) : 46 – 51 .
   Google Scholar
• Lepak , D.P. and Snell , S.A. 2002 . Examining the Human Resource Architecture: The Relationships among Human Capital, Employment, and Human Resource Configurations . Journal of Management , 28 ( 4 ) : 517 – 43 .
   Web of Science ®Google Scholar
• Lok , P. and Crawford , J. 2001 . Antecedents of Organizational Commitment and the Mediating Role of Job Satisfaction . Journal of Managerial Psychology , 16 : 594 – 613 .
   Google Scholar
• MacDuffie , J.P. 1995 . Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry . Industrial Labor Relations Review , 48 : 197 – 221 .
   Web of Science ®Google Scholar
• Mathieu , J.E. 1991 . A Cross-Level Nonrecursive Model of the Antecedents of Organizational Commitment and Satisfaction . Journal of Applied Psychology , 76 ( 5 ) : 607 – 18 .
   Web of Science ®Google Scholar
• Mathieu , J.E. and Hamel , K. 1989 . A Causal Model of the Antecedents of Organizational Commitment among Professionals and Nonprofessionals . Journal of Vocational Behavior , 24 : 299 – 317 .
   Google Scholar
• McMahan , G.C. , Bell , M.P. and Virick , M. 1998 . Strategic Human Resource Management: Employee Involvement, Diversity, and International Issues . Human Resource Management Review , 8 ( 3 ) : 193 – 214 .
   Web of Science ®Google Scholar
• Meyer , J.P. and Allen , N.J. 1984 . Testing the “Side-Bet Theory” of Organizational Commitment: Some Methodological Considerations . Journal of Applied Psychology , 69 ( 3 ) : 372 – 8 .
   Web of Science ®Google Scholar
• Morrison , E.W. and Robinson , S.L. 1997 . When Employees Feel Betrayed: A Model of How Psychological Contract Violation Develops . Academy of Management Review , 22 : 226 – 56 .
   Web of Science ®Google Scholar
• Mowday , R.T. , Steers , R.M. and Porter , L.W. 1979 . The Measurement of Organizational Commitment . Journal of Vocational Behavior , 4 : 224 – 47 .
   Google Scholar
• Nahm , A.Y. , Vonderembse , M.A. and Koufteros , X.A. 2003a . The Impact of Organizational Culture on Time-Based Manufacturing and Performance . Decision Sciences , 35 ( 4 ) : 579 – 607 .
   Google Scholar
• Nahm , A.Y. , Vonderembse , M.A. and Koufteros , X.A. 2003b . The Impact of Organizational Structure on Time-Based Manufacturing and Plant Performance . Journal of Operations Management , 21 ( 3 ) : 281 – 306 .
   Web of Science ®Google Scholar
• Podsakoff , P.M. and Organ , D.W. 1986 . Self-Reports in Organizational Research: Problems and Prospects . Journal of Management , 12 ( 4 ) : 531 – 44 .
   Web of Science ®Google Scholar
• Podsakoff , P.M. , MacKenzie , S.B. , Lee , J.-Y. and Podsakoff , N.P. 2003 . Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies . Journal of Applied Psychology , 88 ( 5 ) : 879 – 903 .
   PubMed Web of Science ®Google Scholar
• Porter , L.W. , Pearce , J.L. , Tripoli , A.M. and Lewis , K.M. 1998 . Differential Perceptions of Employers' Inducements: Implications for Psychological Contracts . Journal of Organizational Behavior , 19 : 769 – 82 .
   Web of Science ®Google Scholar
• Porter , L.W. , Steers , R.M. , Mowday , R.T. and Boulian , P.V. 1974 . Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians . Journal of Applied Psychology , 59 ( 5 ) : 603 – 9 .
   Web of Science ®Google Scholar
• Raykov , T. and Marcoulides , G.A. 2000 . A First Course in Structural Equation Modeling , Mahwah, NJ : Lawrence Erlbaum .
   Google Scholar
• Robinson , S.L. 1996 . Trust and Breach of the Psychological Contract . Administrative Science Quarterly , 41 : 574 – 99 .
   Web of Science ®Google Scholar
• Robinson , S.L. and Morrison , E.W. 1995 . Psychological Contracts and OCB: The Effect of Unfulfilled Obligations on Civic Virtue Behavior . Journal of Organizational Behavior , 16 ( 3 ) : 289 – 98 .
   Web of Science ®Google Scholar
• Rousseau , D.M. 1989 . Psychological and Implied Contracts in Organizations . Employee Rights and Responsibilities Journal , 2 : 121 – 39 .
   Google Scholar
• Rousseau , D.M. and Parks , J.M. 1993 . “ The Contracts of Individuals and Organizations ” . In Research in Organizational Behavior , Edited by: Cummings , L.L. and Staw , B.M. 1 – 43 . Greenwich, CT : JAI Press .
   Google Scholar
• Schumacker , R.E. and Lomax , R.G. 1996 . A Beginner's Guide to Structural Equation Modeling , Mahwah, NJ : Lawrence Erlbaum .
   Google Scholar
• Shin , H. , Collier , D.A. and Wilson , D.D. 2000 . Supply Management Orientation and Supplier/Buyer Performance . Journal of Operations Management , 18 ( 3 ) : 317 – 33 .
   Web of Science ®Google Scholar
• Shore , L.M. and Tetrick , L.E. 1994 . “ The Psychological Contract as an Explanatory Framework in the Employment Relationship ” . In Trends in Organizational Behavior , Edited by: Cooper , C.L. and Rousseau , D.M. 91 – 109 . New York : Wiley .
   Google Scholar
• Storey , J. 1992 . Developments in the Management of Human Resources , Oxford : Blackwell Publishing .
   Google Scholar
• Tan , K.C. , Lyman , S.B. and Wisner , J.D. 2002 . Supply Chain Management: A Strategic Perspective . International Journal of Operations and Production Management , 22 ( 6 ) : 614 – 31 .
   Web of Science ®Google Scholar
• Teitler , J.O. , Reichman , N.E. and Sprachman , S. 2003 . Costs and Benefits of Improving Response Rates for a Hard-To-Reach Population . Public Opinion Quarterly , 67 ( 1 ) : 126 – 8 .
   Web of Science ®Google Scholar
• Thatcher , J.B. , Stepina , L.P. and Boyle , R.J. 2002 . Turnover of Information Technology Workers: Examining Empirically the Influence of Attitudes, Job Characteristics, and External Markets . Journal of Management Information Systems , 19 ( 3 ) : 231 – 61 .
   Web of Science ®Google Scholar
• Thompson , J.A. and Bunderson , J.S. 2003 . Violations of Principle: Ideological Currency in the Psychological Contract . Academy of Management Review , 28 ( 4 ) : 571 – 86 .
   Web of Science ®Google Scholar
• Turnley , W.H. , Bolino , M.C. , Lester , S.W. and Bloodgood , J.M. 2003 . The Impact of Psychological Contract Fulfillment on the Performance of In-role and Organizational Citizenship Behaviors . Journal of Management , 29 ( 2 ) : 187 – 206 .
   Web of Science ®Google Scholar
• Turnley , W.H. and Feldman , D.C. 2000 . Re-examining the Effects of Psychological Contract Violations: Unmet Expectations and Job Dissatisfaction as Mediators . Journal of Organizational Behavior , 21 : 25 – 42 .
   Web of Science ®Google Scholar
• Ulrich , D. 1997 . Human Resource Champions , Boston, MA : Harvard University Press .
   Google Scholar
• Ulrich , D. and Beatty , D. 2001 . From Partners to Players: Extending the HR Playing Field . Human Resource Management , 40 ( 4 ) : 293 – 307 .
   Google Scholar
• Wasti , S.A. 2003 . The Influence of Cultural Values on Antecedents of Organisational Commitment: An Individual-Level Analysis . Applied Psychology: An International Review , 52 ( 4 ) : 533 – 54 .
   Web of Science ®Google Scholar
• Williams , L.J. and Hazer , J.T. 1986 . Antecedents and Consequences of Satisfaction and Commitment in Turnover Models: A Reanalysis Using Latent Variable Structural Equation Methods . Journal of Applied Psychology , 71 ( 2 ) : 219 – 31 .
   Web of Science ®Google Scholar
• Wright , P.M. and Boswell , W.R. 2002 . Desegregating HRM: A Review and Synthesis Micro and Macro Human Resource Management Research . Journal of Management , 28 ( 3 ) : 247 – 76 .
   Web of Science ®Google Scholar
• Wright , P.M. and McMahan , G.C. 1992 . Theoretical Perspectives for Strategic Human Resource Management . Journal of Management , 18 ( 2 ) : 295 – 320 .
   Web of Science ®Google Scholar
• Wright , P.M. , Dunford , B.B. and Snell , S.A. 2001 . Human Resources and the Resource Based View of the Firm . Journal of Management , 27 ( 6 ) : 701 – 21 .
   Web of Science ®Google Scholar
• Wright , P.M. , McMahan , G.C. , Snell , S.A. and Gerhart , B. 2001 . Comparing Line and HR Executives’ Perceptions of HR Effectiveness: Services: Services, Roles, and Contributions . Human Resource Management , 40 ( 2 ) : 111 – 23 .
   Web of Science ®Google Scholar