Measuring workplace bullying in organisations

REFERENCES

• Agervold, M. (2007), ‘Bullying at Work: A Discussion of Definitions and Prevalence, Based on an Empirical Study,’ Scandinavian Journal of Psychology, 48, 161–172
   PubMed Web of Science ®Google Scholar
• Beatty, R.W., Huselid, M.A., and Schneier, C.E. (2003), ‘New HR Metrics: Scoring on the Business Scorecard,’ Organizational Dynamics, 32, 107–121
   Web of Science ®Google Scholar
• Beswick, J., Gore, J., and Palferman, D. (2006), Bullying at Work: A Review of the Literature, Derbyshire, UK: Health and Safety Laboratory
   Google Scholar
• Bilgel, N., Aytac, S., and Bayram, N. (2006), ‘Bullying in Turkish White-Collar Workers,’ Occupational Medicine, 56, 226–231
   PubMed Web of Science ®Google Scholar
• Bjorkelo, B., Einarsen, S., and Matthíesen, S.B. (2010), ‘Predicting Proactive Behaviour at Work: Exploring the Role of Personality as an Antecedent of Whistleblowing Behaviour,’ Journal of Occupational and Organisational Psychology, 83, 371–394
   Web of Science ®Google Scholar
• Bloomsbury Business Library (2007), ‘Psychological Contract,’ in Bloomsbury Business Library – Business & Management Dictionary, A&C Black Publishers Ltd, p. 6053
   Google Scholar
• Bryant, M., Buttigieg, D., and Hanley, G. (2009), ‘Poor Bullying Prevention and Employee Health: Some Implications,’ International Journal of Workplace Health Management, 2, 48–62
   Google Scholar
• Bulutlar, F., and Oz, E.U. (2009), ‘The Effects of Ethical Climates on Bullying Behaviour in the Workplace,’ Journal of Business Ethics, 86, 273–295
   Web of Science ®Google Scholar
• Cohen, A. (2011), ‘Values and Psychological Contracts in Their Relationship to Commitment in the Workplace,’ Career Development International, 16, 646–667
   Web of Science ®Google Scholar
• Coleman Gallagher, V., Harris, J.K., and Valle, M. (2008), ‘Understanding the Use of Intimidation as a Response to Job Tension: Career Implications for the Global Leader,’ Career Development International, 13, 648–666
   Google Scholar
• Coyne, I., Chong, P.S.-L., Seigne, E., and Randall, P. (2003), ‘Self and Peer Nominations of Bullying: An Analysis of Incident Rates, Individual Differences, and Perceptions of the Working Environment,’ European Journal of Work and Organizational Psychology, 12, 209–228
   Google Scholar
• Crawford, N. (1997), ‘Bullying at Work: A Psychoanalytic Perspective,’ Journal of Community & Applied Social Psychology, 7, 219–225
   Web of Science ®Google Scholar
• De Cuyper, N., Baillien, E., and De Witte, H. (2009), ‘Job Insecurity, Perceived Employability and Targets' and Perpetrators' Experiences of Workplace Bullying,’ Work & Stress, 23, 206–224
   Web of Science ®Google Scholar
• Djurkovic, N., McCormack, D., and Casimir, G. (2008), ‘Workplace Bullying and Intention to Leave: The Moderating Effect of Perceived Organisational Support,’ Human Resource Management Journal, 18, 405–422
   Google Scholar
• Durniat, K. (2010), ‘Organizational Culture's Mechanism of Social Exclusion in the Process of Workplace Bullying,’ in Proceedings of the European Conference on Management, Leadership & Governance, 127–134
   Google Scholar
• Einarsen, S. (1999), ‘The Nature and Causes of Bullying at Work,’ International Journal of Manpower, 20, 16–27
   Web of Science ®Google Scholar
• Einarsen, S., Raknes, B.I., and Matthíesen, S.B. (1994), ‘Bullying and Harassment at Work and Their Relationships to Work Environment Quality: An Exploratory Study,’ European Work and Organizational Psychologist, 4, 381–401
   Google Scholar
• Einarsen, S., Hoel, H., and Notelaers, G. (2009), ‘Measuring Exposure to Bullying and Harassment at Work: Validity, Factor Structure and Psychometric Properties of the Negative Acts Questionnaire-Revised,’ Work & Stress, 23, 24–44
   Web of Science ®Google Scholar
• Eriksen, W., and Einarsen, S. (2004), ‘Gender Minority as a Risk Factor of Exposure to Bullying at Work: The Case of Male Assistant Nurses,’ European Journal of Work and Organizational Psychology, 13, 473–492
   Google Scholar
• Galanaki, E., and Papalexandris, N. (2011), ‘Exploring Workplace Bullying in Greece: Frequency of Occurrence and Handling of Measurement Issues, Under the Light of Previous Research Findings at the International Level,’ in European Academy of Management 2011 Conference: Management Culture in the 21st Century, Tallinn, Estonia, June 1–4
   Google Scholar
• Harlos, K. (2010), ‘If You Build a Remedial Voice Mechanism, Will They Come? Determinants of Voicing Interpersonal Mistreatment at Work,’ Human Relations, 63, 311–329
   Web of Science ®Google Scholar
• Harvey, M., Buckley, M.R., Heames, T.J., Zinko, R., Brouer, L.R., and Ferris, R.G. (2007), ‘A Bully as an Archetypal Destructive Leader,’ Journal of Leadership & Organizational Studies, 14, 117–129
   Google Scholar
• Harvey, M., Treadway, D., Thompson, H.J., and Duke, A. (2008), ‘Bullying in the 21st Century Global Organization: An Ethical Perspective,’ Journal of Business Ethics, 85, 27–40
   Web of Science ®Google Scholar
• Hauge, L.J., Skogstad, A., and Einarsen, S. (2007), ‘Relationships Between Stressful Work Environments and Bullying: Results of a Large Representative Study,’ Work & Stress, 21, 220–242
   Web of Science ®Google Scholar
• Hauge, L.J., Skogstad, A., and Einarsen, S.L. (2009), ‘Individual and Situational Predictors of Workplace Bullying: Why do Perpetrators Engage in the Bullying of Others?’ Work & Stress, 23, 349–358
   Web of Science ®Google Scholar
• Health and Safety Authority (2007), Code of Practice for Employers and Employees on the Prevention and Resolution of Workplace Bullying, Dublin: Health and Safety Authority
   Google Scholar
• Hodson, R., Roscigno, J.V., and Lopez, H.S. (2006), ‘Chaos and the Abuse of Power: Workplace Bullying in Organizational and Interactional Context,’ Work and Occupations, 33, 382–416
   Web of Science ®Google Scholar
• Hoel, H., and Beale, D. (2006), ‘Workplace Bullying, Psychological Perspectives and Industrial Relations: Towards a Contextualized and Interdisciplinary Approach,’ British Journal of Industrial Relations, 44, 239–262
   Web of Science ®Google Scholar
• Hoel, H., and Cooper, C.L. (2000), Destructive Conflict and Bullying at Work, Manchester: Launch of the Civil Service Race Equality Network
   Google Scholar
• Hoel, H., Glaso, L., Hetland, J., Cooper, C.L., and Einarsen, S. (2010), ‘Leadership Styles as Predictors of Self-Reported and Observed Workplace Bullying,’ British Journal of Management, 21, 453–468
   Web of Science ®Google Scholar
• Høgh, A., and Dofradottir, A. (2001), ‘Coping With Bullying in the Workplace,’ European Journal of Work and Organizational Psychology, 10, 485–495
   Google Scholar
• Kazantzakis, N. (1966), Travels in Greece, Oxford: Bruno Cassirer
   Google Scholar
• Lee, D. (2002), ‘Gendered Workplace Bullying in the Restructured UK Civil Service,’ Personnel Review, 31, 205–227
   Web of Science ®Google Scholar
• Lee, R.T., and Brotheridge, C.M. (2006), ‘When Prey Turns Predatory: Workplace Bullying as a Predictor of Counteraggression/Bullying, Coping, and Well-Being,’ European Journal of Work and Organizational Psychology, 15, 352–377
   Web of Science ®Google Scholar
• Lutgen-Sandvik, P. (2008), ‘Intensive Remedial Identity Work: Responses to Workplace Bullying Trauma and Stigmatization,’ Organization, 15, 97–119
   Web of Science ®Google Scholar
• Lutgen-Sandvik, P., Tracy, J.S., and Alberts, K.J. (2007), ‘Burned by Bullying in the American Workplace: Prevalence, Perception, Degree and Impact,’ Journal of Management Studies, 44, 837–862
   Web of Science ®Google Scholar
• Matthiesen, S.B., and Einarsen, S. (2004), ‘Psychiatric Distress and Symptoms of PTSD Among Victims of Bullying at Work, British Journal of Guidance & Counselling,’ British Journal of Guidance & Counselling, 32, 335–356
   Web of Science ®Google Scholar
• Mikkelsen, E.G., and Einarsen, S.L. (2001), ‘Bullying in Danish Work-Life: Prevalence and Health Correlates,’ European Journal of Work and Organizational Psychology, 10, 393–413
   Web of Science ®Google Scholar
• Mikkelsen, E.G., and Einarsen, S. (2002), ‘Basic Assumptions and Symptoms of Post-Traumatic Stress Among Victims of Bullying at Work,’ European Journal of Work and Organizational Psychology, 11, 87–111
   Google Scholar
• Murphy, T.E., and Zandvakili, S. (2000), ‘Data- and Metrics-Driven Approach to Human Resource Practices: Using Customers Employees, and Financial Metrics,’ Human Resource Management, 39, 93
   Web of Science ®Google Scholar
• Nadin, S.J., and Williams, C.C. (2012), ‘Psychological Contract Violation Beyond an Employees' Perspective: The Perspective of Employers,’ Employee Relations, 34, 110–125
   Google Scholar
• Namie, G. (2007), ‘The Challenge of Workplace Bullying,’ Employment Relations Today, 34, 2, 43–51
   Google Scholar
• Nielsen, M.B., Matthíesen, S.B., and Einarsen, S. (2010), ‘The Impact of Methodological Moderators on Prevalence Rates of Workplace Bullying. A Meta-Analysis,’ Journal of Occupational and Organizational Psychology, 83, 955–979
   Web of Science ®Google Scholar
• Nielsen, M.B., Skogstad, A., Matthiesen, S.B., Glasø, L., Aasland, M.S., Notelaers, G., and Einarsen, S. (2009), ‘Prevalence of Workplace Bullying in Norway: Comparisons Across Time and Estimation Methods,’ European Journal of Work and Organizational Psychology, 18, 81–101
   Web of Science ®Google Scholar
• Notelaers, G., Einarsen, S., De Witte, H., and Vermunt, J.K. (2006), ‘Measuring Exposure to Bullying at Work: The Validity and Advantages of the Latent Class Cluster Approach,’ Work & Stress, 20, 289–302
   Web of Science ®Google Scholar
• O'Moore, M., Lynch, J., and Niamh, N.D. (2003), ‘The Rates and Relative Risks of Workplace Bullying in Ireland, a Country of High Economic Growth,’ International Journal of Management and Decision Making, 4, 82–95
   Google Scholar
• Ólafsson, R.F., and Jóhannsdóttir, H.L. (2004), ‘Coping With Bullying in the Workplace: The Effect of Gender, Age and Type of Bullying,’ British Journal of Guidance & Counselling, 32, 319–333
   Web of Science ®Google Scholar
• Papalexandris, N. (2007), ‘Greece, From Ancient Myths to Modern Realities, Ch. 21,’ in Culture and Leadership Across the World: The GLOBE Book of In-Depth Studies of 25 Societies, eds. J.S.Chhokar, F.V.Brodbeck, and R.J.House, Mahaw, NJ: Lawrence Erlbaum Associates, pp. 767–802
   Google Scholar
• Pfeffer, J., and Sutton, I.R. (2006), ‘Evidence-Based Management,’ Harvard Business Review, January, 62–74
   PubMed Web of Science ®Google Scholar
• Rayner, C. (1999), ‘From Research to Implementation: Finding Leverage for Prevention,’ International Journal of Manpower, 20, 28–38
   Web of Science ®Google Scholar
• Salin, D. (2001), ‘Prevalence and Forms of Bullying Among Business Professionals: A Comparison of Two Different Strategies for Measuring Bullying,’ European Journal of Work and Organizational Psychology, 10, 425–441
   Google Scholar
• Salin, D. (2003), ‘Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating Structures and Processes in the Work Environment,’ Human Relations, 56, 1213–1232
   Web of Science ®Google Scholar
• Salin, D. (2009), ‘Organisational Responses to Workplace Harassment: An Exploratory Study,’ Personnel Review, 38, 26–44
   Web of Science ®Google Scholar
• Sheehan, M., and Barker, M. (1999), ‘Applying Strategies for Dealing With Workplace Bullying,’ International Journal of Manpower, 20, 50–56
   Web of Science ®Google Scholar
• Tehrani, N. (2005), Bullying at Work: Beyond Policies to a Culture of Respect, London, UK: Chartered Institute of Personnel and Development
   Google Scholar
• Tomprou, M., Nikolaou, I., and Vakola, M. (2012), ‘Experiencing Organizational Change in Greece: The Framework of Psychological Contract,’ International Journal of Human Resource Management, 23, 385–405
   Web of Science ®Google Scholar
• Vermunt, J.K., and Magidson, J. (2002), ‘Latent Class Cluster Analysis,’ in Applied Latent Class Analysis, eds. J.A.Hagenaars and A.L.McCutcheon, Cambridge: Cambridge University Press, pp. 89–106
   Google Scholar
• Vickers, M.H. (2010), ‘Introduction – Bullying, Mobbing, and Violence in Public Service Workplaces,’ Administrative Theory & Praxis (M.E. Sharpe), 32, 7–24
   Google Scholar
• Zapf, D., and Einarsen, S. (2001), ‘Bullying in the Workplace: Recent Trends in Research and Practice – An Introduction,’ European Journal of Work and Organizational Psychology, 10, 369–373
   Google Scholar
• Zukauskas, P., and Vveinhardt, J. (2011), ‘Mobbing Diagnosis Instrument: Stages of Construction, Structure and Connectedness of Criteria,’ Journal of Business Economics & Management, 12, 400–416
   Web of Science ®Google Scholar