Employee-oriented HRM and voice behavior: a moderated mediation model of moral identity and trust in management

References

• Aguinis, H. (2011). Organizational responsibility: Doing good and doing well. In S. Zedeck (Ed.), Apa handbook of industrial and organizational psychology (pp. 855–879). Washington, DC: American Psychological Association.
   Google Scholar
• Alfes, K., Shantz, A. D., Truss, C., & Soane, E. C. (2013). The link between perceived human resource management practices, engagement and employee behaviour: A moderated mediation model. The International Journal of Human Resource Management, 24, 330–351.10.1080/09585192.2012.679950
   Web of Science ®Google Scholar
• Aquino, K., & Reed, A. (2002). The self-importance of moral identity. Journal of Personality and Social Psychology, 83, 1423–1440.10.1037/0022-3514.83.6.1423
   PubMed Web of Science ®Google Scholar
• Axtell, C., Holman, D., & Wall, T. (2006). Promoting innovation: A change study. Journal of Occupational and Organizational Psychology, 79, 509–516.10.1348/096317905X68240
   Web of Science ®Google Scholar
• Bagozzi, R. P., & Yi, Y. (1990). Assessing method variance in multitrait-multimethod matrices: The case of self-reported affect and perceptions at work. Journal of Applied Psychology, 75, 547–560.10.1037/0021-9010.75.5.547
   Web of Science ®Google Scholar
• Barry, M., & Wilkinson, A. J. (2016). Pro-social or pro-management? A critique of the conception of employee voice as a pro-social behaviour within organizational behaviour. British Journal of Industrial Relations, 54, 261–284.10.1111/bjir.2016.54.issue-2
   Web of Science ®Google Scholar
• Begley, T. M., Lee, C., & Hui, C. (2006). Organizational level as a moderator of the relationship between justice perceptions and work-related reactions. Journal of Organizational Behavior, 27, 705–721.10.1002/(ISSN)1099-1379
   Web of Science ®Google Scholar
• Blau, P. M. (1964). Exchange and power in social life. New York, NY: Wiley.
   Google Scholar
• Breaugh, J. A. (1992). Recruitment: Science and practice. Boston, MA: PWS-Kent.
   Google Scholar
• Brislin, R. W. (1980). Translation and content analysis of oral and written materials. In H. C. Triandis & J. W. Berry (Eds.), Handbook of cross-cultural psychology (Vol. 2, pp. 389–444). Boston, MA: Allyn & Bacon.
   Google Scholar
• Castanheira, F. (2015). Perceived social impact, social worth, and job performance: Mediation by motivation. Journal of Organizational Behavior, 37, 789–803. doi:10.1002/job.2056
   Web of Science ®Google Scholar
• Cho, Y. J., & Park, H. (2011). Exploring the relationships among trust, employee satisfaction, and organizational commitment. Public Management Review, 13, 551–573.10.1080/14719037.2010.525033
   Web of Science ®Google Scholar
• de Jong, D. J. (2011). International transfer of employee-oriented CSR practices by multinational SMEsnull. International Journal of Workplace Health Management, 4, 123–139. doi:10.1108/17538351111143303
   Google Scholar
• Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50, 869–884.10.5465/AMJ.2007.26279183
   Web of Science ®Google Scholar
• Dundon, T., & Gollan, P. J. (2007). Re-conceptualizing voice in the non-union workplace. The International Journal of Human Resource Management, 18, 1182–1198.10.1080/09585190701391925
   Web of Science ®Google Scholar
• Ehnert, I., Parsa, S., Roper, I., Wagner, M., & Muller-Camen, M. (2016). Reporting on sustainability and HRM: A comparative study of sustainability reporting practices by the world's largest companies. The International Journal of Human Resource Management, 27, 88–108.10.1080/09585192.2015.1024157
   Web of Science ®Google Scholar
• Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500–507.10.1037/0021-9010.71.3.500
   Web of Science ®Google Scholar
• Eto, K., & Watanabe, N. (2014). Impact of core self-evaluations on in-role and extra-role performance: Voice and self-evaluation maintenance. Japanese Journal of Administrative Science, 27, 97–113.10.5651/jaas.27.97
   Google Scholar
• Fuller, J. B., Marler, L. E., & Hester, K. (2006). Promoting felt responsibility for constructive change and proactive behavior: Exploring aspects of an elaborated model of work design. Journal of Organizational Behavior, 27, 1089–1120.10.1002/(ISSN)1099-1379
   Web of Science ®Google Scholar
• Gao, L., Janssen, O., & Shi, K. (2011). Leader trust and employee voice: The moderating role of empowering leader behaviors. The Leadership Quarterly, 22, 787–798.10.1016/j.leaqua.2011.05.015
   Web of Science ®Google Scholar
• Hannah, D. R., & Iverson, R. D. (2004). Employment relationships in context: Implications for policy and practice. In J. Coyle-Shapiro, L. Shore, S. Taylor, & L. Tetrick (Eds.), He employment relationship: Examining psychological and contextual perspectives (pp. 332–350). Oxford: Oxford University Press.
   Google Scholar
• Hansen, S. D., Dunford, B. B., Boss, A. D., Boss, R. W., & Angermeier, I. (2011). Corporate social responsibility and the benefits of employee trust: A cross-disciplinary perspective. Journal of Business Ethics, 102, 29–45.10.1007/s10551-011-0903-0
   Web of Science ®Google Scholar
• Hart, D., Atkins, R., & Ford, D. (1998). Urban America as a context for the development of moral identity in adolescence. Journal of Social Issues, 54, 513–530.10.1111/j.1540-4560.1998.tb01233.x
   Web of Science ®Google Scholar
• Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis. New York, NY: Guilford Press.
   Google Scholar
• Hayes, A. F. (2015). An index and test of linear moderated mediation. Multivariate Behavioral Research, 50(1), 1–22.10.1080/00273171.2014.962683
   PubMed Web of Science ®Google Scholar
• He, H., Zhu, W., & Zheng, X. (2014). Procedural justice and employee engagement: Roles of organizational identification and moral identity centrality. Journal of Business Ethics, 122, 681–695.10.1007/s10551-013-1774-3
   Web of Science ®Google Scholar
• Holland, P. J., Allen, B. C., & Cooper, B. K. (2013). Reducing burnout in Australian nurses: The role of employee direct voice and managerial responsiveness. The International Journal of Human Resource Management, 24, 3146–3162.10.1080/09585192.2013.775032
   Web of Science ®Google Scholar
• Jiang, Z. (2015). The relationship between justice and commitment: The moderation of trust. Asia-Pacific Journal of Business Administration, 7, 73–88.10.1108/APJBA-02-2014-0022
   Web of Science ®Google Scholar
• Jiang, Z. (2016). The relationship between career adaptability and job content plateau: The mediating roles of fit perceptions. Journal of Vocational Behavior, 95–96, 1–10.10.1016/j.jvb.2016.06.001
   Web of Science ®Google Scholar
• Jiang, Z., & Hu, X. (2016). Knowledge sharing and life satisfaction: The roles of colleague relationships and gender. Social Indicators Research, 126, 379–394.10.1007/s11205-015-0886-9
   Web of Science ®Google Scholar
• Jiang, Z., & Wang, Z. (2014). Entrepreneurial intention and outcome expectancy: Evidence from South Korea and China. Contemporary Management Research, 10, 251–270.10.7903/cmr.12012
   Google Scholar
• Jöreskog, K. G., & Sörbom, D. (1996). Lisrel 8: User’s reference guide. Chicago, IL: Scientific Software International.
   Google Scholar
• Kaufman, B. E. (2015). Theorising determinants of employee voice: An integrative model across disciplines and levels of analysis. Human Resource Management Journal, 25, 19–40.10.1111/hrmj.2015.25.issue-1
   Web of Science ®Google Scholar
• Kisbu-Sakarya, Y., MacKinnon, D. P., & Miočević, M. (2014). The distribution of the product explains normal theory mediation confidence interval estimation. Multivariate Behavioral Research, 49, 261–268.10.1080/00273171.2014.903162
   PubMed Web of Science ®Google Scholar
• Kline, R. B. (2010). Principles and practice of structural equation modeling (3rd ed.). New York, NY: Guilford Press.
   Google Scholar
• Kramar, R. (2014). Beyond strategic human resource management: Is sustainable human resource management the next approach? The International Journal of Human Resource Management, 25, 1069–1089.10.1080/09585192.2013.816863
   Web of Science ®Google Scholar
• Lapsley, D. K., & Lasky, B. (2001). Prototypic moral character. Identity, 1, 345–363.10.1207/S1532706XID0104_03
   Google Scholar
• Le, H., Jiang, Z., & Nielsen, I. (2016). Cognitive cultural intelligence and life satisfaction of migrant workers: The roles of career engagement and social injustice. Social Indicators Research.  Advance online publication. doi:10.1007/s11205-016-1393-3
   Google Scholar
• LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with Big Five personality characteristics and cognitive ability. Journal of Applied Psychology, 86, 326–336.10.1037/0021-9010.86.2.326
   PubMed Web of Science ®Google Scholar
• Liang, J., Farh, C. I., & Farh, J.-L. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55, 71–92.10.5465/amj.2010.0176
   Web of Science ®Google Scholar
• Lim, S., & Tai, K. (2014). Family incivility and job performance: A moderated mediation model of psychological distress and core self-evaluation. Journal of Applied Psychology, 99, 351–359.10.1037/a0034486
   PubMed Web of Science ®Google Scholar
• Liu, W., Zhu, R., & Yang, Y. (2010). I warn you because I like you: Voice behavior, employee identifications, and transformational leadership. The Leadership Quarterly, 21, 189–202.10.1016/j.leaqua.2009.10.014
   Web of Science ®Google Scholar
• Mattila, A. S., & Enz, C. A. (2002). The role of emotions in service encounters. Journal of Service Research, 4, 268–277.10.1177/1094670502004004004
   Google Scholar
• Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709–734.
   Web of Science ®Google Scholar
• Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40, 1453–1476.10.1111/joms.2003.40.issue-6
   Web of Science ®Google Scholar
• Morrison, E. W. (2011). Employee voice behavior: Integration and directions for future research. The Academy of Management Annals, 5, 373–412.10.1080/19416520.2011.574506
   Web of Science ®Google Scholar
• Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management Review, 25, 706–725.
   Web of Science ®Google Scholar
• Morrison, E. W., Wheeler-Smith, S. L., & Kamdar, D. (2011). Speaking up in groups: A cross-level study of group voice climate and voice. Journal of Applied Psychology, 96, 183–191.10.1037/a0020744
   PubMed Web of Science ®Google Scholar
• Mowbray, P. K., Wilkinson, A., & Tse, H. H. M. (2015). An Integrative review of employee voice: Identifying a common conceptualization and research agenda. International Journal of Management Reviews, 17, 382–400. doi:10.1111/ijmr.12045
   Web of Science ®Google Scholar
• Newman, A., Miao, Q., Hofman, P. S., & Zhu, C. J. (2015). The impact of socially responsible human resource management on employees’ organizational citizenship behaviour: The mediating role of organizational identification. International Journal of Human Resource Management, 27, 440–455. doi:10.1080/09585192.2015.1042895
   Web of Science ®Google Scholar
• Ng, T. W. H., & Feldman, D. C. (2013). Changes in perceived supervisor embeddedness: Effects on employees’ embeddedness, organizational trust, and voice behavior. Personnel Psychology, 66, 645–685.10.1111/peps.2013.66.issue-3
   Web of Science ®Google Scholar
• O’reilly, J., & Aquino, K. (2011). A model of third parties’ morally motivated responses to mistreatment in organizations. Academy of Management Review, 36, 526–543.
   Web of Science ®Google Scholar
• Park, J. H., Newman, A., Zhang, L., Wu, C., & Hooke, A. (2016). Mentoring functions and turnover intention: The mediating role of perceived organizational support. The International Journal of Human Resource Management, 27, 1173–1191.10.1080/09585192.2015.1062038
   Web of Science ®Google Scholar
• Parker, S. K., & Collins, C. G. (2010). Taking stock: Integrating and differentiating multiple proactive behaviors. Journal of Management, 36, 633–662.10.1177/0149206308321554
   Web of Science ®Google Scholar
• Pedhazur, E. J. (1982). Multiple regression in behavioral research: Explanation and prediction. Fort Worth, TX: Holt, Rinehart, and Winston.
   Google Scholar
• Perez-Batres, L. A., Miller, V. V., & Pisani, M. J. (2010). CSR, sustainability and the meaning of global reporting for Latin American corporations. Journal of Business Ethics, 91, 193–209.10.1007/s10551-010-0614-y
   Web of Science ®Google Scholar
• Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.10.1037/0021-9010.88.5.879
   PubMed Web of Science ®Google Scholar
• Preacher, K. J., Rucker, D. D., & Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42, 185–227.10.1080/00273170701341316
   PubMed Web of Science ®Google Scholar
• Qin, X., DiRenzo, M. S., Xu, M., & Duan, Y. (2014). When do emotionally exhausted employees speak up? Exploring the potential curvilinear relationship between emotional exhaustion and voice. Journal of Organizational Behavior, 35, 1018–1041.10.1002/job.1948
   Web of Science ®Google Scholar
• Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698–714.10.1037/0021-9010.87.4.698
   PubMed Web of Science ®Google Scholar
• Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86, 825–836.10.1037/0021-9010.86.5.825
   PubMed Web of Science ®Google Scholar
• Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41, 574–599.10.2307/2393868
   Web of Science ®Google Scholar
• Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23, 393–404.10.5465/AMR.1998.926617
   Web of Science ®Google Scholar
• Rupp, D. E., Shao, R., Thornton, M. A., & Skarlicki, D. P. (2013). Applicants’ and employees’ reactions to corporate social responsibility: The moderating effects of first-party justice perceptions and moral identity. Personnel Psychology, 66, 895–933.10.1111/peps.2013.66.issue-4
   Web of Science ®Google Scholar
• Rynes, S. L. (1991). Recruitment, job choice, and post-hire consequences: A call for new research directions. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 2, pp. 399–444). Palo Alto, CA: Consulting Psychologists Press.
   Google Scholar
• Shen, J., & Benson, J. (2014). When CSR is a social norm how socially responsible human resource management affects employee work behavior. Journal of Management, 42, 1723–1746. doi:10.1177/0149206314522300
   Web of Science ®Google Scholar
• Shen, J., & Zhu, C. J. (2011). Effects of socially responsible human resource management on employee organizational commitment. The International Journal of Human Resource Management, 22, 3020–3035.10.1080/09585192.2011.599951
   Web of Science ®Google Scholar
• Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7, 422–445.10.1037/1082-989X.7.4.422
   PubMed Web of Science ®Google Scholar
• Si, S., & Li, Y. (2012). Human resource management practices on exit, voice, loyalty, and neglect: Organizational commitment as a mediator. The International Journal of Human Resource Management, 23, 1705–1716.10.1080/09585192.2011.580099
   Web of Science ®Google Scholar
• Skarlicki, D. P., & Kulik, C. T. (2004). Third-party reactions to employee (mis)treatment: A justice perspective. Research in Organizational Behavior, 26, 183–229.10.1016/S0191-3085(04)26005-1
   Web of Science ®Google Scholar
• Skarlicki, D. P., van Jaarsveld, D. D., & Walker, D. D. (2008). Getting even for customer mistreatment: The role of moral identity in the relationship between customer interpersonal injustice and employee sabotage. Journal of Applied Psychology, 93, 1335–1347.10.1037/a0012704
   PubMed Web of Science ®Google Scholar
• Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology, 13, 290–312.10.2307/270723
   Google Scholar
• Spector, P. E. (2001). Research methods in industrial and organizational psychology: Data collection and data analysis with special consideration to international issues. In N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.), Handbook of industrial, work & organizational psychology (Vol. 1, pp. 10–26). London: Sage.
   Google Scholar
• Stanley, D. J., Meyer, J. P., & Topolnytsky, L. (2005). Employee cynicism and resistance to organizational change. Journal of Business and Psychology, 19, 429–459.10.1007/s10869-005-4518-2
   Web of Science ®Google Scholar
• Tepper, S. J. (2004). Setting agendas and designing alternatives: Policymaking and the strategic role of meetings. Review of Policy Research, 21, 523–542.10.1111/ropr.2004.21.issue-4
   Google Scholar
• Van Dyne, L., Ang, S., & Botero, I. C. (2003). Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40, 1359–1392.10.1111/joms.2003.40.issue-6
   Web of Science ®Google Scholar
• Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41, 108–119.10.2307/256902
   Web of Science ®Google Scholar
• Waldman, D. A., Siegel, D. S., & Javidan, M. (2006). Components of CEO transformational leadership and corporate social responsibility. Journal of Management Studies, 43, 1703–1725.10.1111/joms.2006.43.issue-8
   Web of Science ®Google Scholar
• Weaver, G. R. (2006). Virtue in organizations: Moral identity as a foundation for moral agency. Organization Studies, 27, 341–368.10.1177/0170840606062426
   Web of Science ®Google Scholar
• Wilkinson, A. & Barry, M. (2016). Voices from across the divide: An industrial relations perspective on employee voice. German Journal of Human Resource Management: Zeitschrift für Personalforschung, 30, 338–344.
   Web of Science ®Google Scholar
• Wilkinson, A., Dundon, T., Donaghey, J., & Freeman, R. (2014). Employee voice: Charting new terrain. In A. Wilkinson, J. Donaghey, T. Dundon, & R. Freeman (Eds.), The handbook of research on employee voice: Participation and involvement in the workplace (pp. 1–16). Cheltenham: Edward Elgar Publishing.
   Google Scholar
• Wilkinson, A., Gollan, P., Kalfa, S., & Xu, C. (2015). Special issue of international journal of human resource management: Voices unheard? The International Journal of Human Resource Management, 26, 1913–1915.10.1080/09585192.2015.1035096
   Web of Science ®Google Scholar
• Zhang, Z., Wang, M., & Shi, J. (2012). Leader-follower congruence in proactive personality and work outcomes: The mediating role of leader-member exchange. Academy of Management Journal, 55, 111–130.10.5465/amj.2009.0865
   Web of Science ®Google Scholar
• Zhao, X., Hwang, B.-G., & Lee, H. N. (2016). Identifying critical leadership styles of project managers for green building projects. International Journal of Construction Management, 16, 150–160. doi:10.1080/15623599.2015.1130602
   Web of Science ®Google Scholar