Employed but not included: the case of consumer-workers in mental health care services

References list

• Angermeyer, M. C., Beck, M., Dietrich, S., & Holzinger, A. (2004). The stigma of mental illness: Patients’ anticipations and experiences. International Journal of Social Psychiatry, 50(2), 153–162. https://doi.org/10.1177/0020764004043115
   PubMed Web of Science ®Google Scholar
• Baker, A. E. Z., & Procter, N. G. (2014). Losses related to everyday occupations for adults affected by mental illness. Scandinavian Journal of Occupational Therapy, 21(4), 287–294. https://doi.org/10.3109/11038128.2014.894571
   PubMed Web of Science ®Google Scholar
• Baldwin, M. L., & Marcus, S. C. (2006). Perceived and measured stigma among workers with serious mental illness. Psychiatric Services (Washington, D.C.).), 57(3), 388–392. https://doi.org/10.1176/appi.ps.57.3.388
   PubMed Web of Science ®Google Scholar
• Baluch, A. M. (2017). Employee perceptions of HRM and well-being in non-profit organizations: Unpacking the unintended. The International Journal of Human Resource Management, 28(14), 1912–1937. https://doi.org/10.1080/09585192.2015.1136672
   Web of Science ®Google Scholar
• Bennetts, W., Cross, W., & Bloomer, M. (2011). Understanding consumer participation in mental health: Issues of power and change. International Journal of Mental Health Nursing, 20(3), 155–164. https://doi.org/10.1111/j.1447-0349.2010.00719.x
   PubMed Web of Science ®Google Scholar
• Bleijenbergh, I., van Mierlo, J., & Bondarouk, T. (2020). Closing the gap between scholarly knowledge and practice: Guidelines for HRM action research. Human Resource Management Review, 100764. https:doi.org/10/1016/j.hrmr.2020.100764 https://doi.org/10.1016/j.hrmr.2020.100764
   Google Scholar
• Bloor, M. (2016). Addressing social problems through qualitative research. In D. Silverman (Ed.), Qualitative research (4th ed., pp. 15–30). Sage.
   Google Scholar
• Boon, C., Den Hartog, D. N., Boselie, P., & Paauwe, J. (2011). The relationship between perceptions of HR practices and employee outcomes: Examining the role of person-organisation and person-job fit. The International Journal of Human Resource Management, 22(1), 138–162. https://doi.org/10.1080/09585192.2011.538978
   Web of Science ®Google Scholar
• Bradstreet, S., & Pratt, R. (2010). Developing peer support worker roles: Reflecting on experiences in Scotland. Mental Health and Social Inclusion, 14(3), 36–41. https://doi.org/10.5042/mhsi.2010.0443
   Google Scholar
• Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. [Database] https://doi.org/10.1191/1478088706qp063oa
   Google Scholar
• Brunner, R. (2020). Critical realism as the fourth ‘wave’: Deepening and broadening social perspectives on mental distress. In N. Watson and S. Vehmas (Eds.), Routledge handbook of disability studies (2nd ed., pp. 189–205). Routledge.
   Google Scholar
• Byrne, L., Happell, B., & Reid-Searl, K. (2017). Risky business: Lived experience mental health practice, nurses as potential allies. International Journal of Mental Health Nursing, 26(3), 285–292. https://doi.org/10.1111/inm.12245
   PubMed Web of Science ®Google Scholar
• Byrne, L., Roper, C., Happell, B., & Reid-Searl, K. (2019). The stigma of identifying as having a lived experience runs before me: Challenges for lived experience roles. Journal of Mental Health (Abingdon, England)), 28(3), 260–266. https://doi.org/10.1080/09638237.2016.1244715
   PubMed Web of Science ®Google Scholar
• Cares, A., Pace, E., Denious, J., & Crane, L. A. (2015). Substance use and mental illness among nurses: Workplace warning signs and barriers to seeking assistance. Substance Abuse, 36(1), 59–66. https://doi.org/10.1080/08897077.2014.933725
   PubMed Web of Science ®Google Scholar
• Colella, A., DeNisi, A. S., & Varma, A. (1998). The impact of ratee’s disability on performance judgments and choice as partner: The role of disability – job fit stereotypes and interdependence of rewards. Journal of Applied Psychology, 89(1), 102–111.
   Google Scholar
• Colella, A., & Stone, D. L. (2005). Workplace discrimination towards persons with disabilities: A call for some new research directions. In R. Dipboye & A. Colella (Eds.), Discrimination at work: The psychological and organizational bases (pp. 227–253). Lawrence Erlbaum.
   Google Scholar
• Corrigan, P. W., Kerr, A., & Knudsen, L. (2005). The stigma of mental illness: Explanatory models and methods for change. Applied and Preventive Psychology, 11(3), 179–190. https://doi.org/10.1016/j.appsy.2005.07.001
   Web of Science ®Google Scholar
• Cresswell, J. W., & Miller, D. L. (2000). Determining validity in qualitative inquiry. Theory into Practice, 39(3), 124–130.
   Web of Science ®Google Scholar
• Crisp, A., Gelder, M., Goddard, E., & Meltzer, H. (2005). Stigmatization of people with mental illnesses: A follow-up study within the Changing Minds campaign of the Royal College of Psychiatrists. World Psychiatry : Official Journal of the World Psychiatric Association (Wpa)), 4(2), 106–113.
   PubMedGoogle Scholar
• Davidson, L., Amy, C. B., Guy, K., & Er, R. A. M. (2012). Peer support among persons with severe mental illnesses: A review of evidence and experience. World Psychiatry : Official Journal of the World Psychiatric Association (Wpa)), 11(2), 123–128. https://doi.org/10.1016/j.wpsyc.2012.05.009
   PubMed Web of Science ®Google Scholar
• DeFehr, J. N. (2016). Inventing mental health first aid: The problem of psychocentrism. Studies in Social Justice, 10(1), 18–35. https://doi.org/10.26522/ssj.v10i1.1326
   Web of Science ®Google Scholar
• Delbridge, R. (2010). The critical future of HRM. In P. Blyton, E. Heery, & P. Turnbull (Eds.), Reassessing the employment relationship: An introduction (pp. 21–40). Palgrave.
   Google Scholar
• Delbridge, R., & Keenoy, T. (2010). Beyond managerialism? The International Journal of Human Resource Management, 21(6), 799–817. https://doi.org/10.1080/09585191003729309
   Web of Science ®Google Scholar
• Desperate Need to Act on Mental Health. (2020, February 25). The Age, Tuesday, p. 18.
   Google Scholar
• Downes, L., & Edan, V. (2019a). History of lived experience work in Victoria. https://www.cmhl.org.au/sites/default/files/resources-pdfs/CMHL-PeerInside-HistoryofLEW-v3-20190227.pdf?_ga=2.198314031.1805884145.1581973688-1580523842.1571137015
   Google Scholar
• Downes, L., & Edan, V. (2019b). Introduction to lived experience roles. https://www.cmhl.org.au/sites/default/files/resources-pdfs/CMHL-Intro-to-LEW-roles-v3-20190227.pdf?_ga=2.240715907.1805884145.1581973688-1580523842.1571137015
   Google Scholar
• Dundon, T., & Rafferty, A. (2018). The (potential) demise of HRM? Human Resource Management Journal, 28, 377–391. https://doi.10.1111/1748-8583.12195.
   Web of Science ®Google Scholar
• Dwertmann, D. J. G. (2016). Management research on disabilities: Examining methodological challenges and possible solutions. The International Journal of Human Resource Management, 27(14), 1477–1509. https://doi.org/10.1080/09585192.2015.1137614
   Web of Science ®Google Scholar
• Edan, V., & Cadogan, E. (2018). Honouring, developing and growing Victoria's lived experience workforce. In J. Meagher, A. Stratford, F. Jackson, E. Jayakody, & T. Fong (Eds.), Peer work in Australia: A new future for mental health (pp. 155–172). Richmond PRA and Mind Australia.
   Google Scholar
• Elraz, H. (2018). Identity, mental health and work: How employees with mental health conditions recount stigma and the pejorative discourse of mental illness. Human Relations, 71(5), 722–741. https://doi.org/10.1177/0018726717716752
   Web of Science ®Google Scholar
• Feldman, A. (2007). Validity and quality in action research. Educational Action Research, 15(1), 21–32. https://doi.org/10.1080/09650790601150766
   Google Scholar
• Ferdman, B. M. (2014). The practice of inclusion in diverse organizations: Towards a systemic and inclusive framework. In B. M. Ferdman & B. R. Deane (Eds.), Diversity at work: The practice of inclusion (pp. 3–54). Jossey-Bass.
   Google Scholar
• Fiske, S. T., & Lee, T. L. (2008). Stereotypes and prejudice create workplace discrimination. In A. P. Brief (Ed.), Diversity at work (pp. 13–52). Cambridge University Press.
   Google Scholar
• Flynn, S. (2017). Engaging with materialism and material reality: Critical disability studies and economic recession. Disability & Society, 32(2), 143–159.
   Web of Science ®Google Scholar
• Follmer, K. B., & Jones, K. S. (2017). Stereotype content and social distancing from employees with mental illness: The moderating roles of gender and social dominance orientation. Journal of Applied Social Psychology, 47(9), 492–504. https://doi.org/10.1111/jasp.12455
   Web of Science ®Google Scholar
• Follmer, K. B., & Jones, K. S. (2018). Mental illness in the workplace: An interdisciplinary review and organizational research agenda. Journal of Management, 44(1), 325–351. https://doi.org/10.1177/0149206317741194
   Web of Science ®Google Scholar
• Goodley, D. (2013). Dis/entangling critical disability studies. Disability & Society, 28(5), 631–644. https://doi.org/10.1080/09687599.2012.717884
   Web of Science ®Google Scholar
• Guest, D. E. (2011). Human resource management and performance: Still searching for some answers. Human Resource Management Journal, 21(1), 3–13. https://doi.org/10.1111/j.1748-8583.2010.00164.x
   Web of Science ®Google Scholar
• Hammersley, M., & Atkinson, P. (1983). Ethnography: Principles in Practice (2nd ed.). New York: Routledge.
   Google Scholar
• Happell, B., & Roper, C. (2006). The myth of representation: The case for consumer leadership. Australian e-Journal for the Advancement of Mental Health, 5(3), 177–184. https://doi.org/10.5172/jamh.5.3.177.
   Google Scholar
• Harley, B. (2015). The one best way?‘Scientific research on HRM and the threat to critical scholarship. Human Resource Management Journal, 25(4), 399–407. https://doi.10.1111/1748-8583.12082. https://doi.org/10.1111/1748-8583.12082
   Web of Science ®Google Scholar
• Howard, M., & Thomas-Hughes, H. (2020). Conceptualising quality in co-produced research. Qualitative Research, Online first, https://doi.org/doi: https://doi.org/10.1177/1468794120919092
   Google Scholar
• Janssens, M., & Steyaert, C. (2009). HRM and performance: A plea for reflexivity in HRM studies. Journal of Management Studies, 46(1), 143–155. https://doi.org/10.1111/j.1467-6486.2008.00812.x
   Web of Science ®Google Scholar
• Kemp, V., & Henderson, A. R. (2012). Challenges faced by mental health peer support workers: Peer support from the peer supporter's point of view. Psychiatric Rehabilitation Journal, 35(4), 337–340. https://doi.org/10.2975/35.4.2012.337.340
   PubMed Web of Science ®Google Scholar
• Keyes, C. L. M. (2005). Mental illness and/or mental health? Investigating axioms of the complete state model of health. Journal of Consulting and Clinical Psychology, 73(3), 539–548. https://doi.org/10.1037/0022-006X.73.3.539
   PubMed Web of Science ®Google Scholar
• Kowalski, T. H. P., & Loretto, W. (2017). Well-being and HRM in the changing workplace. The International Journal of Human Resource Management, 28(16), 2229–2255. https://doi.org/10.1080/09585192.2017.1345205
   Web of Science ®Google Scholar
• Krupa, T., Kirsh, B., Cockburn, L., & Gewurtz, R. (2009). Understanding the stigma of mental illness in employment. Work (Reading, Mass.).), 33(4), 413–425. https://doi.org/10.3233/WOR-2009-0890
   PubMedGoogle Scholar
• Landry, D. (2017). Survivor research in Canada: ‘Talking’ recovery, resisting psychiatry, and reclaiming madness. Disability & Society, 32(9), 1437–1457.
   Web of Science ®Google Scholar
• Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic Inquiry. Newbury Park, CA: Sage.
   Google Scholar
• Madaus, J. (2008). Employment self-disclosure rates and rationales of university graduates with learning disabilities. Journal of Learning Disabilities, 41(4), 291–299. https://doi.org/10.1177/0022219407313805
   PubMed Web of Science ®Google Scholar
• Mak, D. C. S., Tsang, H. W. H., & Cheung, L. C. C. (2006). Job termination among individuals with severe mental illness participating in a supported employment program. Psychiatry: Interpersonal & Biological Processes, 69(3), 239–248.
   PubMed Web of Science ®Google Scholar
• Martin, A., Woods, M., & Dawkins, S. (2015). Managing employees with mental health issues: Identification of conceptual and procedural knowledge for development within management education curricula. Academy of Management Learning & Education, 14(1), 50–68.
   Web of Science ®Google Scholar
• Mead, S. (n.d). Peer support as a socio-political response to trauma and abuse. Intentional Peer Support International. https://docs.google.com/document/d/1trJ35i4dXX5AIWRnbg78OaT7-RfPE9_DbPm5kSST9_Q/edit accessed 13 Mar 2020
   Google Scholar
• Orr, K., & Bennett, M. (2012). Public administration scholarship and the politics of coproducing academic-practitioner research. Public Administration Review, 72(4), 487–496. https://doi.org/10.1111/j.1540-6210.2011.02522.x
   Web of Science ®Google Scholar
• Peräkylä, A. (2016). Validity in qualitative research. In D. Silverman (Ed.), Qualitative research (4th ed., pp. 413–428). Sage.
   Google Scholar
• Peterson, D., Gordon, S., & Neale, J. (2017). It can work: Open employment for people with experience of mental illness. Work (Reading, Mass.).), 56(3), 443–454. https://doi.org/10.3233/WOR-172510
   PubMedGoogle Scholar
• Piening, E. P., Baluch, A. M., & Ridder, H. G. (2014). Mind the intended-implemented gap: Understanding employees' perceptions of HRM. Human Resource Management, 53(4), 545–567. https://doi.org/10.1002/hrm.21605
   Web of Science ®Google Scholar
• Ragin, B. R. (2008). Disclosure disconnects: Antecedents and consequences of disclosing invisible stigmas across life domains. Academy of Management Review, 33(1), 194–215.
   Web of Science ®Google Scholar
• Rogers, E. S. (2017). Peer support services: State of the workforce-state of the field in the USA. Mental Health & Social Inclusion, 21(3), 168–175.
   Web of Science ®Google Scholar
• Roper, C. (2003). Consumer perspective employment in the psychiatric service system: A Victorian view on safety issues. Australian E-Journal for the Advancement of Mental Health, 2(1), 56–61. https://doi.org/10.5172/jamh.2.1.56
   Google Scholar
• Roper, C., Grey, F., Cadogan, E. (2018). Co-production: Putting principles into practice in mental health contexts. https://recoverylibrary.unimelb.edu.au/__data/assets/pdf_file/0010/2659969/Coproduction_putting-principles-into-practice.pdf
   Google Scholar
• Rose, N. S. (2007). Politics of life itself: Biomedicine, power, and subjectivity in the twenty-first century. Princeton University Press.
   Google Scholar
• Saldaña, J. (2014). Coding and analysis strategies. In P. Leary (Ed.), The Oxford handbook of qualitative research (pp. 581–605). Oxford University Press.
   Google Scholar
• Santuzzi, A. M., & Waltz, P. R. (2016). Disability in the workplace: A unique and variable identity. Journal of Management, 42(5), 1111–1135. https://doi.org/10.1177/0149206315626269
   Web of Science ®Google Scholar
• Santuzzi, A. M., Waltz, P. R., Finkelstein, L. M., & Rupp, D. E. (2014). Invisible disabilities: Unique challenges for employees and organizations. Industrial and Organizational Psychology, 7(2), 204–219. https://doi.org/10.1111/iops.12134
   Web of Science ®Google Scholar
• Scanlan, J. N., Hancock, N., & Honey, A. (2017). Evaluation of a peer-delivered, transitional and post-discharge support program following psychiatric hospitalisation. BMC Psychiatry, 17(1), 307 https://doi.org/10.1186/s12888-017-1469-x
   PubMedGoogle Scholar
• Schnittker, J. (2008). An uncertain revolution: Why the rise of a genetic model of mental illness has not increased tolerance. Social Science & Medicine, 67(9), 1370–1381.
   PubMed Web of Science ®Google Scholar
• Schomerus, G., Schwahn, C., Holzinger, A., Corrigan, P. W., Grabe, H. J., Carta, M. G., & Angermeyer, M. C. (2012). Evolution of public attitudes about mental illness: A systematic review and meta-analysis. Acta Psychiatr Scand, 125(6), 440–452. https://doi.org/10.1111/j.1600-0447.2012.01826.x
   PubMed Web of Science ®Google Scholar
• Schwandt, T. A. (1997). Qualitative Inquiry: A Dictionary of Terms. Thousand Oaks, CA: Sage.
   Google Scholar
• Schwartz-Shea, P. (2014). Judging quality: Evaluating criteria and epistemic communities. In D. Yanow and P. Schwartz-Shea (Eds.), Interpretation and method: Empirical research methods and the interpretive turn (2nd ed., pp. 120–146). M.E. Sharpe.
   Google Scholar
• Simpson, A., Flood, C., Rowe, J., Quigley, J., Henry, S., Hall, C., Evans, R., Sherman, P., & Bowers, L. (2014). Results of a pilot randomised controlled trial to measure the clinical and cost effectiveness of peer support in increasing hope and quality of life in mental health patients discharged from hospital in the UK. BMC Psychiatry, 14, 30. https://doi.org/10.1186/1471-244X-14-30
   PubMed Web of Science ®Google Scholar
• Sinclair, A. (2018). Help yourself to our staff kitchen: A peer worker’s reflections on microaggressions. The Journal of Mental Health Training, Education and Practice, 13(3), 167–172. https://doi.org/10.1108/JMHTEP-06-2017-0042
   Web of Science ®Google Scholar
• Slade, M. (2009). Personal recovery and mental illness: A guide for mental health professionals. Cambridge University Press.
   Google Scholar
• Stewart, S., Watson, S., Montague, R., & Stevenson, C. (2008). Set up to fail? Consumer participation in the mental health service system. Australasian Psychiatry : Bulletin of Royal Australian and New Zealand College of Psychiatrists, 16(5), 348–353. https://doi.org/10.1080/10398560802047367
   PubMed Web of Science ®Google Scholar
• Teddlie, C., & Tashakkori, A. (2009). Foundations of mixed methods research: Integrating quantitative and qualitative approaches in the social and behavioral sciences. Sage.
   Google Scholar
• Telford, R. & Faulkner, A. (2004). Learning about service users' involvement in mental health research. Journal of Mental Health, 13(6), 549–559. https://doi.org/10.1080/0963823040017137
   Google Scholar
• Tyler, I. (2020). Stigma: The machinery of inequality. Zed Books.
   Google Scholar
• VMIAC, & CPN. (2018). Consumer perspective supervision: A framework for supporting the consumer workforce. https://cmhl.org.au/sites/default/files/resources-pdfs/FINAL%20CPS%20framework%2018.pdf
   Google Scholar
• Wadsworth, Y., & Epstein, M. (1998). Building in dialogue between consumers and staff in acute mental health services. Systemic Practice and Action Research, 11(4), 353–379. https://doi.org/10.1023/A:1022989723259
   Web of Science ®Google Scholar
• Walker, G., & Bryant, W. (2013). Peer support in adult mental health services: A metasynthesis of qualitative findings. Psychiatric Rehabilitation Journal, 36(1), 28–34. https://doi.org/10.1037/h0094744
   PubMed Web of Science ®Google Scholar
• Watson, A. C., Engell, B., Morabito, M. S., & Robinson, N. (2008). Defying negative expectations: Dimensions of fair and respectful treatment by police officers as perceived by people with mental illness. Administration and Policy in Mental Health Services Research, 35, 449–457. https://doi.10.1007/510488-008-0188-5.
   PubMed Web of Science ®Google Scholar
• Watson, N., & Vehmas, S. (2020). Disability studies: Into the multidisciplinary future. In N. Watson and S. Vehmas (Eds.), Routledge handbook of disability studies (2nd ed., pp. 3–13). Routledge.
   Google Scholar
• Yanow, D. (2014). Neither rigorous nor objective? Interrogating criteria for knowledge claims in interpretive science. In D. Yanow and P. Schwartz-Shea (Eds.), Interpretation and method: Empirical research methods and the interpretive turn (2nd ed., pp. 97–119). M.E. Sharpe.
   Google Scholar
• Zanker Baker, A. E., & Proctor, G. N. (2014). Losses related to everyday occupations for adults: Effects by mental illness. Scandinavian Journal of Occupational Therapy, 24(1), 287–294.
   Google Scholar