Influence of usage situations and consumer shopping orientations on the importance of the retail store environment

REFERENCES

• Baker, J., Berry, L.L. and Parasuraman, A. (1988) The marketing impact of branch facility design', Journal of Retail Banking, 10: 33-42.
   Google Scholar
• Baker, J., Grewal, D. and Parasuraman, A. (1994) The influence of store environment on quality inferences and store image',Journal of the Academy of Alarketing Science, 22: 328-39.
   Google Scholar
• BcIk, R.W. (1975) 'Situational variables and consumer behaviour1, Journal of Container Research, 2: 157-64.
   Google Scholar
• Bitner, MJ. (1992) 'Scrviccscapcs: the impact of physical surroundings on consumers and employees', Journal of Marketing, 56: 57-71.
   Google Scholar
• Bloch, P.H., Ridgcway, N.M. and Dawson, S.A. (1994) The shopping mall as consumer habitat', Journal of Retailing, 70: 23-42.
   Google Scholar
• Bone, RF. and Ellen, P.S. (1999) 'Scents in the marketplace: explaining a fraction of olfaction', Journal of Retailing, 75: 243-62.
   Google Scholar
• Cassill, N.L. (1990) 'Employment orientation of woman as a market segmentation variable for apparel', Clothing and Textiles Research Journal, 9: 59-454.
   Google Scholar
• Darden, W.R. (1980) 1A patronage model of consumer behaviour', in Stampfl, R. W. and Hirschman, E. (cds) Competitive Structure in Retail Markets: The Department Store Perspective', Chicago: American Marketing Association.
   Google Scholar
• Dardcn, W.R. and Babin, BJ. (1994) 'Exploring the concept of affective quality: expanding the concept of retail personality', Journal of Business Research, 29: 101-9.
   Google Scholar
• Dardcn, W.R. and Reynolds, F.D. (1971) 'Shopping orientations and product usage rates', Journal of Marketing Research, 8: 505-8.
   Google Scholar
• Dotson, M. and Patton, W.E. (1992) 'Consumer perceptions of department store servoce: a lesson for retailers', Journal of Services Marketing, 6: 15-26.
   Google Scholar
• Engel, J.F., BlackwcII, R.D. and Miniard, P.W. (1995) Consumer Behaviour, eighth edition, Fort Worth: Drydcn.
   Google Scholar
• Foxall, G. (1997) 'Affective responses to consumer situations' The International Reviw of Retail, Distribution and Consumer Research, 7(3): 191-225.
   Google Scholar
• Gutman, J. and Mills, K. (1982) 'Fashion life style, self-concept, shopping orientation, and store patronage: an intcgrativc analysis', Journal of Retailing, 58: 64-86.
   Google Scholar
• Hair, J.F., Andcrson, R.E., Tatham, R.L. and Black, WC (1998) Multrcariate Data Analysis, fifth edition, New Jersey: Prentice Hall.
   Google Scholar
• Hcgdc, A.L. (1996) 'Retailers: do you understand the implications of lighting quality and quantity for product sales', Journal of Family and Consumer Sciences: 88: 9-12.
   Google Scholar
• Holman, H.H. and Wilson, R.D. (1982) 'Temporal equilibrium as a basis for retail shopping behaviour1, Journal of Retailing, 58: 58-79.
   Google Scholar
• Laaksoncn, R (1994) Consumer involvement: Concepts and Research, London: Routlcdgc.
   Google Scholar
• Leach, CE. (1990) An examination of factors influencing women's store-type choice, unpublished masters thesis, Tulsa: Oral Roberts University.
   Google Scholar
• Lucas, G.H., Bush, R.P. and Grcsham, L.G. (1994) Retailing, Boston: Houghton Mifllin.
   Google Scholar
• Lumpkin, J.R. (1985) 'Shopping orientation segmentation of the elderly consumer', Journal of the Academy of Marketing Science, 13: 271-89.
   Google Scholar
• Lumpkin, J.R., Hawcs, J.M. and Dardcn, W.R. (1986) 'Shopping patterns of the rural consumer: exploring the relationship between shopping orientations and outshopping', Journal of Business Research, 14: 63-71.
   Google Scholar
• Mattson, D.E. (1982) 'Situational influences on store choice', Journal of Retailing, 58: 46-58.
   Google Scholar
• Monroc, K.B. and Guiltinan, J.P. (1975) 'A path-analytic exploration of retail patronage influences', Journal of Consumer Research, 2: 19-27.
   Google Scholar
• Moschis, G.P. (1992) Marketing to Older Consumers: A Handbook of Information for Strategy Development, Westport, CT: Quorum Books.
   Google Scholar
• Moyc, L.N. (1998) Relationship between age, store attributes, shopping orientations, and approach-avoidance behaviour of elderly apparel consumers, unpublished masters thesis, Hlacksburg: Virginia Polytechnic Institute and State University.
   Google Scholar
• Robinson, P.A. (1986) Determinants of the store-type choice process: an examination of environmental and individual difference factors, unpublished doctoral dissertation, Stillwatcr: Oklahoma State University
   Google Scholar
• Shim, S. and Kotsiopulos, A. (1992) 'Patronage behaviour of apparel shopping: Part II. Testing a patronage model of consumer behaviour',Clothing and Textiles Research Journal, 10(2): 58-65.
   Google Scholar
• Shim, S. and Kotsiopulos, A. (1993) 'A typology of apparel shopping orientation segments among female consumers', Clothing and Textiles Research Journal, 12(1): 73-85.
   Google Scholar
• Spangcnbcrg, E.R., Crowlcy, A.E. and Henderson, P. (1996) 'Improving the store environment: do olfactory cues affect evaluations and behaviours?', Journal of Marketing, 60: 67-80.
   Google Scholar
• Srivastavn, R.K., Shocker, A.D. and Day, O.S. (1978) 'An exploratory study of the influences of usage situation on perceptions of product-markets', Advances in Consumer Research, 5: 32-58.
   Google Scholar
• Stafford, M.R. and Stafford, T.F. (1986) 'Sttuational dimensions, shopping motives and patronage behaviour: a conceptual model', Proceedings of the Southern Marketing Association: 63-6.
   Google Scholar
• Stone, O.P. (1954) 'City shoppers and urban identification: observations on the social psychology of city life', The American Journal of Sociology. 60: 36-45.
   Google Scholar
• Summers, T.A. and Wozniak, PJ. (1991) 'Influence of apparel quality knowledge, purchase attitudes and demographics on patronage preferences of rural and urban women', Journal of Consumer Studies and Home Economies, 15: 75-94.
   Google Scholar
• Tatzcl, M. (1982) 'Skill and motivation in clothes shopping: fashion-conscious, independent, anxious, and apathetic consumers', Journal of Retailing, 58: 90-6.
   Google Scholar
• Turlcy, LAV. and Milliman, R.E. (2000) 'Atmospheric effects on shopping behaviour: a review of the experimental evidence', Journal of Business Research, 49: 193-211.
   Google Scholar
• Yalch, R.F. and Spangcnbcrg, E.R. (1988) 'An environmental psychological study of foreground and background music as retail atmospheric factors', American Marketing Association Educators' Proceedings, Chicago: American Marketing Association.
   Google Scholar
• Yalch, R.F. and Spangcnbcrg, E.R. (2000) The effect of music in a retail setting on real and perceived shopping times', Journal of Business Research, 49: 139-47.
   Google Scholar