Relative effects of store traffic and customer traffic flow on shopper spending

References

• Anic , I. D. and Radas , S. 2006a . The impact of situational factors on purchasing outcomes in the Croatian hypermarket retailer . Ekonomski pregled , 57 ( 11 ) : 730 – 752 .
   Google Scholar
• Anic , I. D. and Radas , S. 2006b . The role of satisfaction and demographic factors in building store loyalty . Privredna kretanja i ekonomska politika , 16 ( 108 ) : 66 – 86 .
   Google Scholar
• Babakus , E. , Beinstock , C. C. and Van Scotter , J. R. 2004 . Linking perceived quality and customer satisfaction to store traffic and revenue growth . Decision Sciences , 35 ( 4 ) : 713 – 737 .
   Web of Science ®Google Scholar
• Beemer , C. B. 2003 . Where have all the shopper gone . Chain Store Age , 79 ( 1 ) : 22
   Google Scholar
• Binder , A. 1984 . Restrictions on statistics imposed by method of measurement: Some reality, some myth . Journal of Criminal Justice , 12 ( 5 ) : 467 – 481 .
   Web of Science ®Google Scholar
• Blattberg , R. C. , Briesch , R. and Fox , E. J. 1995 . How promotions work . Marketing Science , 14 ( 3 ) : 122 – 132 .
   Web of Science ®Google Scholar
• Farley , J. U. and Ring , L. W. 1966 . A stochastic model of supermarket traffic flow . Operations Research , 14 ( 4 ) : 555 – 567 .
   Web of Science ®Google Scholar
• Gijsbrechts , E , Campo , K. and Goossens , T. 2003 . The impact of store flyers on store traffic and store sales: a geo-marketing approach . Journal of Retailing , 79 ( 1 ) : 1 – 16 .
   Web of Science ®Google Scholar
• Granbois , D. H. 1968 . Improving the study of customer in-store behavior . Journal of Marketing , 32 ( 4 ) : 28 – 33 .
   Web of Science ®Google Scholar
• Harrell , G. D. , Hutt , M. D. and Anderson , J. C. 1980 . Path analysis of buyer behaviour under conditions of crowding . Journal of Marketing Research , 17 ( 1 ) : 45 – 51 .
   Web of Science ®Google Scholar
• Hasty , R. and Reardon , J. 1997 . Retail management , New York : McGraw-Hill companies, Inc .
   Google Scholar
• Hui , M. K. and Bateson , J. E.G. 1991 . Perceived control and the effects of crowding and consumer choice on the service experience . Journal of Consumer Research , 18 : 174 – 183 .
   Web of Science ®Google Scholar
• Ilfeld , J. S. and Winer , R. S. 2002 . Generating website traffic . Journal of Advertising Research , 42 ( 5 ) : 49 – 61 .
   Web of Science ®Google Scholar
• Jaccard , J. and Wan , C. K. 1996 . LISREL approaches to interaction effects in multiple regression , Thousand Oaks, CA : Sage Publications .
   Google Scholar
• Jeeshim and Kucc . 2003 . Multicollinearity in regression models http://www.masil.org/documents/multicollinearity.pdf. (accessed 24 May 2009)
   Google Scholar
• Kahn , B. E. and Schmittlein , D. C. 1992 . The relationship between purchases made on promotion and shopping trip behavior . Journal of Retailing , 68 ( 3 ) : 294 – 315 .
   Web of Science ®Google Scholar
• Kitchen , B. and Kap , E. 2006 . Double your store traffic – Part 1 . Furniture World Magazine , http://www.furninfo.com/absolutenm/templates/Article_Retailing.asp?articleid=6994&zoneid=5
   Google Scholar
• Kim , J. O. 1975 . Multivariate analysis of ordinal variables . American Journal of Sociology , 81 ( 2 ) : 261 – 298 .
   Web of Science ®Google Scholar
• Knowledge@Wharton . 2005 . Tag team: Tracking the patterns of supermarket shoppers http://knowledge.wharton.upenn.edu/article.cfm?articleid=1208. (accessed 13 June 2009)
   Google Scholar
• Kutner , M. H , Nachtsheim , C. J. and Neter , J. 2004 . Applied linear regression models , Boston, MA : Mcgraw Hill/Irwin .
   Google Scholar
• Labovitz , S. 1967 . Some observations on measurement and statistics . Social Forces , 46 ( 2 ) : 151 – 160 .
   Web of Science ®Google Scholar
• Labovitz , S. 1970 . The assignment of numbers to rank order categories . American Sociological Review , 35 ( 3 ) : 515 – 524 .
   Web of Science ®Google Scholar
• Lam , S. , Vandenbosch , M. and Pearce , M. 1998 . Retail sales force scheduling based on store traffic forecasting . Journal of Retailing , 74 ( 1 ) : 61 – 88 .
   Web of Science ®Google Scholar
• Larson , J. S , Bradlow , E. T. and Fader , P. S. 2005 . An exploratory look at supermarket shopping paths . International Journal of Research in Marketing , 22 ( 4 ) : 395 – 414 .
   Web of Science ®Google Scholar
• Levy , M. and Weitz , B. A. 2004 . Retailing management , Boston : McGrawHill/Irwin .
   Google Scholar
• Machleit , K. A. , Eroglu , S. A. and Mantel , S. P. 2000 . Perceived retail crowding and shopping satisfaction: What modifies this relationship? . Journal of Consumer Psychology , 9 ( 1 ) : 29 – 42 .
   Web of Science ®Google Scholar
• Nicholls , J. A.F , Roslow , S. and Dublish , S. 1997 . Time and companionship: Key factors in Hispanic shopping behavior . Journal of Consumer Marketing , 14 ( 2/3 ) : 194 – 204 .
   Google Scholar
• Phillips , H. C. and Bradshaw , R. P. 1991 . Camera tracking: A new tool for market research and retail management . Management Research News , 14 ( 4/5 ) : 20 – 22 .
   Google Scholar
• Pillar , M. 2008 . Count customers, increase sales. Integrated solutions for retailers http://www.ismretail.com/index.php?option=com_jambozine&layout=article&view=page&aid=7363&Itemid=61. (accessed 16 March 2009)
   Google Scholar
• Sorensen , H. 2003 . The Science of shopping . Marketing Research , 15 ( 3 ) : 30 – 35 .
   Google Scholar
• Sorensen , H. 2004 . Managing store traffic for maximum profit Sorensen Associates. http://www.fmi.org/facts_figs/conference_pdfs/Managing_Store_Traffic.pdf
   Google Scholar
• Spicer , R. 2007 . Building an e-store. DynamicBusiness.com http://www.dynamicbusiness.com/articles/articles-sales-and-marketing/building-an-e-store-2.html. (accessed 17 March 2009)
   Google Scholar
• Todd , S. 2007 . Conversion rates matter . Dealernews , 43 ( 1 ) : 38 – 38 .
   Google Scholar
• Underhill , P. 1999 . Why we buy: Science of shopping , New York : Simon&Schuster .
   Google Scholar
• Uotila , V. and Skogster , P. 2007 . Space management in a DIY store analyzing consumer shopping paths with data-tracking devices . Facilities , 25 ( 9 ) : 363 – 374 .
   Google Scholar
• Vrechopoulos , A. P , O'Keefe , R. M. , Doukidis , G. I. and Siomkos , G. J. 2004 . Virtual store layout: an experimental comparison in the context of grocery retail . Journal of Retailing , 80 ( 1 ) : 13 – 22 .
   Web of Science ®Google Scholar
• Walters , R. G. and Jamil , M. 2003 . Exploring the relationships between shopping trip type, purchases of products on promotion, and shopping basket profit . Journal of Business Research , 56 ( 1 ) : 17 – 29 .
   Web of Science ®Google Scholar
• Walters , R. G. and MacKenzie , S. B. 1988 . A structural equations analysis of the impact of price promotions on store performance . Journal of Marketing Research , 25 ( 1 ) : 51 – 63 .
   Web of Science ®Google Scholar
• Walters , R. G. and Rinne , H. J. 1986 . An Empirical Investigation into the impact of price promotions on retail store performance . Journal of Retailing , 62 ( 3 ) : 237 – 266 .
   Web of Science ®Google Scholar
• Yue , P. and Zinkhan , G. M. 2006 . Antecedents of retail patronage: A meta-analytical perspective . Journal of Retailing , 82I ( 3 ) : 229 – 243 .
   Google Scholar
• Zumbo , B. D. and Zimmerman , D. W. 1993 . Is the selection of statistical methods governed by level of measurement? . Canadian Psychology , 34 ( 4 ) : 390 – 400 .
   Web of Science ®Google Scholar