873
Views
0
CrossRef citations to date
0
Altmetric
Articles

Attributes influencing clothing store choice for an emerging market’s Generation Y Twixter customers

, ORCID Icon, &
Pages 157-173 | Received 14 Nov 2015, Accepted 10 Jul 2017, Published online: 14 Aug 2017

References

  • Aaker, David A., V. Kumar, and George S. Day. 2004. Marketing Research. 8th ed. New York: Wiley.
  • Alhemoud, Abdulla M. 2008. “Shopping Behavior of Supermarket Consumers in Kuwait.” Journal of Business and Economics Research (JBER) 6 (3): 47–58.
  • Anderson, Elizabeth. 2015. “Graduates Earn £500,000 More than Non-graduates.” The Telegraph. July 16. https://www.telegraph.co.uk/finance/jobs/11744118/Graduates-earn-500000-more-than-non-graduates.html.
  • Arnett, Jeffrey Jensen. 2000. “Emerging Adulthood: A Theory of Development from the Late Teens through the Twenties.” American Psychologist 55 (5): 469.10.1037/0003-066X.55.5.469
  • Arnett, Jeffrey Jensen. 2010. Adolescence and Emerging Adulthood. 4th ed. Upper Saddle River, NJ: Pearson Education Limited.
  • Arnett, Jeffrey Jensen. 2016. “College Students as Emerging Adults: The Developmental Implications of the College Context.” Emerging Adulthood 4 (3): 219–222.10.1177/2167696815587422
  • Arnold, Stephen J., Sylvia Ma, and Douglas J. Tigert. 1978. “A Comparative Analysis of Determinant Attributes in Retail Store Selection.” Advances in Consumer Research 5 (1): 663–667.
  • Bakewell, Cathy, and Vincent-Wayne Mitchell. 2003. “Generation Y Female Consumer Decision-making Styles.” International Journal of Retail & Distribution Management 31 (2): 95–106.10.1108/09590550310461994
  • Basu, Rituparna, K. Guin, and Kalyan Sengupta. 2014. “Do Apparel Store Formats Matter to Indian Shoppers?” International Journal of Retail & Distribution Management 42 (8): 698–716.10.1108/IJRDM-03-2013-0065
  • Berngruber, Anne. 2015. “‘Generation Boomerang’ in Germany? Returning to the Parental Home in Young Adulthood.” Journal of Youth Studies 18 (10): 1274–1290.10.1080/13676261.2015.1039969
  • Bevan-Dye, A. L., M. Dhurup, and J. Surujlal. 2009. “Black Generation Y Students’ Perceptions of National Sport Celebrity Endorsers as Role Models: Sport Management.” African Journal for Physical Health Education, Recreation and Dance 9 (Supplement 1): 172–188.
  • Bevan-Dye, Ayesha Lian, A. Garnett, and N. De Klerk. 2012. “Materialism, Status Consumption and Consumer Ethnocentrism amongst Black Generation Y Students in South Africa.” African Journal of Business Management 6 (16): 5578–5586.
  • Blatterer, Harry. 2005. “New Adulthood: Personal or Social Transition?” Paper presented at the Social Change in the 21st Century Conference. Centre for Social Change Research, Queensland University of Technology, Australia, October.
  • Bolton, R. N., A. Parasuraman, Ankie Hoefnagels, Nanne Migchels, Sertan Kabadayi, Thorsten Gruber, Yuliya Komarova Loureiro, and David Solnet. 2013. “Understanding Generation Y and Their use of Social Media: A Review and Research Agenda.” Journal of Service Management 24 (3): 245–267.10.1108/09564231311326987
  • Bruwer, Johan, and Christopher Rawbone-Viljoen. 2013. “BYOB as a Risk-reduction Strategy (RRS) for Wine Consumers in the Australian on-premise Foodservice Sector: Exploratory Insights.” International Journal of Hospitality Management 32: 21–30.10.1016/j.ijhm.2012.03.016
  • Chen-Yu, Jessie H., and Yoo‐Kyoung Seock. 2002. “Adolescents’ Clothing Purchase Motivations, Information Sources, and Store Selection Criteria: A Comparison of Male/Female and Impulse/Nonimpulse Shoppers.” Family and Consumer Sciences Research Journal 31 (1): 50–77.10.1177/1077727X02031001003
  • CHET. 2014. “South African Higher Education Open Data.” Centre for Higher Education Trust. https://chet.org.za/data/sahe-open-data.
  • Cooper, Donald R., and Pamela S. Schindler. 2006. Marketing Research. New York: McGraw-Hill.
  • Creative Research Systems. 2014. “Sample Size Calculator.” Accessed April 13, 2014. https://www.surveysystem.com/sscalc.htm
  • Cui, Yanli, Elizabeth S. Trent, Pauline M. Sullivan, and Grace N. Matiru. 2003. “Cause‐related Marketing: How Generation Y Responds.” International Journal of Retail & Distribution Management 31 (6): 310–320.10.1108/09590550310476012
  • Du Preez, R. 2003. “Apparel Shopping Behaviour–Part 1: Towards the Development of a Conceptual Theoretical Model.” SA Journal of Industrial Psychology 29 (3): 11–14.
  • Du Preez, R., and E. M. Visser. 2003. “Apparel Shopping Behaviour–Part 2: Conceptual Theoretical Model, Market Segments, Profiles and Implications.” SA Journal of Industrial Psychology 29 (3): 15–20.
  • Du Preez, R., E. M. Visser, and L. Zietsman. 2007. “Profiling Male Apparel Consumers: Lifestyle, Shopping Orientation, Patronage Behaviour and Shopping Mall Behaviour.” Management Dynamics 16 (1): 2.
  • van Dyk, Deirdre. 2005. “Parlez-vous Twixter?” Time Magazine. January 24. https://content.time.com/time/magazine/article/0,9171,1018084,00.html.
  • Ellyatt, Holly. 2015. “How Trillion-dollar Millennials Are Spending Their Cash”. CNBC Europe News, August 17. https://www.cnbc.com/2015/08/17/how-trillion-dollar-millennials-are-spending-their-cash.html.
  • eNCA. 2016. “Higher Education Stats Released.” eNCA.Com. Accessed April 15, 2017. https://www.enca.com/south-africa/higher-education-stats-released
  • Erickson, Tammy. 2011. “Generations Around the Globe.” Harvard Business Review. Accessed June 21, 2017. https://hbr.org/2011/04/generations-around-the-globe-1
  • Euromonitor. 2017. “Apparel and Footwear in South Africa.” Accessed April 16, 2017. https://www.euromonitor.com/apparel-and-footwear-in-south-africa/report
  • Fry, Richard. 2015. “More Millennials Living with Family despite Improved Job Market.” Pew Research Centre Report. Accessed April 10, 2017. https://www.pewsocialtrends.org/2015/07/29/more-millennials-living-with-family-despite-improved-job-market/
  • Fry, Richard. 2016. “Millennials Overtake Baby Boomers as America’s Largest Generation.” Pew Research: Fact Tank – Our Lives in Numbers. Accessed April 12, 2017. https://www.pewresearch.org/fact-tank/2016/04/25/millennials-overtake-baby-boomers/
  • Gehrt, Kenneth C., and Ruoh-Nan Yan. 2004. “Situational, Consumer, and Retailer Factors Affecting Internet, Catalog, and Store Shopping.” International Journal of Retail & Distribution Management 32 (1): 5–18.10.1108/09590550410515515
  • Grossman, L. 2005. “Grow up? Not So Fast.” Time, January 24, 1–6.
  • Hansen, R. A., and T. Deutscher. 1977. “An Empirical Investigation of Attribute Importance in Retail Store Selection.” Journal of Retailing 53 (4): 59–95.
  • Hawkins, D. I., D. L. Mothersbaugh, and R. J. Best. 2007. Consumer Behaviour: Building Marketing Strategy. 10th ed. Boston, MA: McGraw-Hill Irwin.
  • Herzberg, Frederick. 1966. Work and the Nature of Man. Cleveland, OH: World.
  • Hourigan, Sally Rebecca, and Ursula-Sigrid Bougoure. 2012. “Towards a Better Understanding of Fashion Clothing Involvement.” Australasian Marketing Journal (AMJ) 20 (2): 127–135.10.1016/j.ausmj.2011.10.004
  • Hyllegard, Karen, Jennifer Ogle, and Ruoh-Nan Yan. 2009. “The Impact of Advertising Message Strategy-fair Labour V. Sexual Appeal-upon Gen Y Consumers’ Intent to Patronize an Apparel Retailer.” Journal of Fashion Marketing and Management: An International Journal 13 (1): 109–127.10.1108/13612020910939914
  • Janse van Noordwyk, H. S. 2008. “The Development of a Scale for the Measurement of the Perceived Importance of the Dimensions of Apparel Store Image”. Doctoral thesis, University of Stellenbosch, Stellenbosch.
  • Joubert, J. P. R. 2010. Introduction to Consumer Behaviour. Claremont: Juta.
  • Kilian, Thomas, Nadine Hennigs, and Sascha Langner. 2012. “Do Millennials Read Books or Blogs? Introducing a Media Usage Typology of the Internet Generation.” Journal of Consumer Marketing 29 (2): 114–124.10.1108/07363761211206366
  • Kim, Eun Young, and Lynn Brandon. 2010. “Modeling Brand Equity for Lifestyle Brand Extensions: A Strategic Approach into Generation Y vs. Baby Boomer.” Journal of Global Academy of Marketing Science 20 (1): 35–48.10.1080/12297119.2010.9707342
  • Kotler, P., and G. Armstrong. 2012. Principles of Marketing. 14th ed. Boston, MA: Pearson Prentice Hall.
  • Lee, Jung-Eun, Jung-Rim Cho, and Leslie Stoel. 2012. “Store Attributes as Determinants of Store Loyalty – Moderating Effect of Rural versus Urban Apparel Shoppers.” The Research Journal of the Costume Culture 20 (1): 99–110.10.7741/rjcc.2012.20.1.099
  • Levy, M., and B. A. Weitz. 2001. Retailing Management. 4th ed. Boston, MA: McGraw-Hill Irwin.
  • Levy, M., and B. A. Weitz. 2009. Retailing Management. 7th ed. Boston, MA: McGraw-Hill Irwin.
  • Little, Katie. 2012. “Young and Fashionable: Gen Y Mixes Luxury and Cheap”. USA Today. Accessed February 17. https://usatoday30.usatoday.com/money/industries/retail/story/2012-02-18/cnbc-gen-y-luxury-retail/53131902/1
  • Liu, Edgar, Hazel Easthope, Ian Burnley, and Bruce Judd. 2013a. Negotiating Multigenerational Bonds. City Futures Research Centre, Univeristy of South Western Australia.
  • Liu, Edgar, Hazel Easthope, Ian Burnley, and Bruce Judd. 2013b. “Multigenerational Households in Australian Cities: Evidence from Sydney and Brisbane at the Turn of the Twenty-first Century.” Paper presented at 7th Australasian Housing Researchers’ Conference. Fremantle, Western Australia, February 6–8.
  • Martin, Craig A., and L. W. Turley. 2004. “Malls and Consumption Motivation: An Exploratory Examination of Older Generation Y Consumers.” International Journal of Retail & Distribution Management 32 (10): 464–475.10.1108/09590550410558608
  • Maslow, A. H. 1970. Motivation and Personality. 2nd ed. New York: Harper and Row.
  • McDaniel, Carl, and Roger Gates. 2010. Marketing Research. 8th ed. Hoboken, NJ: Wiley.
  • Miller, Scott D. 2005. “Offering Roots and Wings: How Can a Values-centered Education Help?” Journal of College and Character 6 (3). doi:10.2202/1940-1639.1423. http://www.tandfonline.com/toc/ujcc20/6/3
  • Moore, Marguerite, and Jason M. Carpenter. 2008. “Intergenerational Perceptions of Market Cues among US Apparel Consumers.” Journal of Fashion Marketing and Management: An International Journal 12 (3): 323–337.10.1108/13612020810889281
  • Noble, Stephanie M., Diana L. Haytko, and Joanna Phillips. 2009. “What Drives College-age Generation Y Consumers?” Journal of Business Research 62 (6): 617–628.10.1016/j.jbusres.2008.01.020
  • O’Cass, Aron, and Eric Choy. 2008. “Studying Chinese Generation Y Consumers’ Involvement in Fashion Clothing and Perceived Brand Status.” Journal of Product & Brand Management 17 (5): 341–352.10.1108/10610420810896095
  • Pan, Yue, and George M. Zinkhan. 2006. “Determinants of Retail Patronage: A Meta-analytical Perspective.” Journal of Retailing 82 (3): 229–243.10.1016/j.jretai.2005.11.008
  • Parment, Anders. 2011. Generation Y in Consumer and Labour Markets. Vol. 15. New York: Routledge.
  • Parment, Anders. 2013. “Generation Y vs. Baby Boomers: Shopping Behavior, Buyer Involvement and Implications for Retailing.” Journal of Retailing and Consumer Services 20 (2): 189–199.10.1016/j.jretconser.2012.12.001
  • Paulins, V Ann, and Loren V. Geistfeld. 2003. “The Effect of Consumer Perceptions of Store Attributes on Apparel Store Preference.” Journal of Fashion Marketing and Management: An International Journal 7 (4): 371–385.10.1108/13612020310496967
  • Peckham, Renee Ruth. 2006. “Audience Interpersonal Identification with the Television Series Friends as it is Reflected in Avid Viewers within the Twixter Life Stage.” Masters thesis, School of Communication, Liberty University.
  • Pentecost, Robin, and Lynda Andrews. 2010. “Fashion Retailing and the Bottom Line: The Effects of Generational Cohorts, Gender, Fashion Fanship, Attitudes and Impulse Buying on Fashion Expenditure.” Journal of Retailing and Consumer Services 17 (1): 43–52.10.1016/j.jretconser.2009.09.003
  • Peter, J. P., and J. C. Olson. 2010. Consumer Behaviour and Marketing Strategy. 9th ed. Boston, MA: McGraw-Hill.
  • Prinsloo, Esti. 2016. “South African Male Consumers’ Involvement in Their Clothing Purchases.” Masters thesis, University of Pretoria.
  • PWC. 2012. “South African Retail and Consumer Products Outlook 2012–2016.” Accessed May 14. https://www.pwc.co.za/en/assets/pdf/retail-and-consumer-products-outlook-2012-2016.pdf
  • Raines, C. 2002. “Managing Millennials. Connecting Generations: The Sourcebook.” https://www.generationsatwork.com/articles/millenials.html
  • Rajput, N., and Akanksha Khanna. 2014. “Dynamics of Young Indian Consumers Buying Behaviour towards Branded Apparels: Gender Perspective.” Archives of Business Research 2 (5): 84–106.10.14738/abr
  • Redding, Carla. 2009. “An Investigation into the Positioning of Supermarkets within the Minds of UKZNP Students.” Honours diss., University of KwaZulu-Natal, Pietermaritzburg.
  • dos Santos, Mike. 2015. “Marketing to the Youth in South Africa: Changing the Rules of Engagement.” The Strategy Department. Accessed May 15, 2017. https://www.thestrategydepartment.co.za/wp/marketing-to-the-youth-in-south-africa-changing-the-rules-of-engagement-2/
  • Schawbel, Dan. 2015. “10 New Findings about the Millennial Consumer”, January 2015. https://www.forbes.com/sites/danschawbel/2015/01/20/10-new-findings-about-the-millennial-consumer/2/.
  • Schewe, Charles D., and Stephanie M. Noble. 2000. “Market Segmentation by Cohorts: The Value and Validity of Cohorts in America and Abroad.” Journal of Marketing Management 16 (1–3): 129–142.10.1362/026725700785100479
  • Seopa, T. 2008. “Marketing to and Learning from Gen Y.” Accessed 20 July 2017. http://www.bizcommunity.com/Article/196/347/28693.html.
  • Shiu, E., J. Hair, R. Bush, and D. Ortinau. 2009. Marketing Research. London: McGraw-Hill Higher Education.
  • Sinha, Piyush Kumar, and Arindam Banerjee. 2004. “Store Choice Behaviour in an Evolving Market.” International Journal of Retail & Distribution Management 32 (10): 482–494.10.1108/09590550410558626
  • South, Scott J., and Lei Lei. 2015. “Failures-to-launch and Boomerang Kids: Contemporary Determinants of Leaving and Returning to the Parental Home.” Social Forces 94 (2): 863–890.10.1093/sf/sov064
  • Stein, Joel, and Josh Sanburn. 2013. “Why Millennials Will Save us All.” Time 181 (19): 26–34.
  • Sullivan, P., and J. Heitmeyer. 2008. “Looking at Gen Y Shopping Preferences and Intentions: Exploring the Role of Experience and Apparel Involvement.” International Journal of Consumer Studies 32 (3): 285–295.10.1111/j.1470-6431.2008.00680.x
  • StatsSA. 2016. “Mid-year Population Estimates.” Pretoria: Statistics South Africa. Accessed April 12, 2017. https://www.statssa.gov.za/publications/P0302/P03022016.pdf
  • StatsSA. 2017. “Retail Trade Sales.” Statistics South Africa. Accessed April 12, 2017. https://www.statssa.gov.za/publications/P62421/P62421March2017.pdf
  • Student Village. 2015. “Student Spend Report 2015.” Accessed April 12, 2017. https://www.studentmarketing.co.za/spend/index.php/presentation/
  • Sweeney, R. T. 2006. “Millennial Behaviours and Demographics.” 1–10. https://library2.njit.edu/staff-folders/sweeney/Millennials/Article-Millennial-Behaviors.doc.
  • Terblanche, N. 1998. Retail Management. Johannesburg: International Thomson Publishing.
  • Terblanche, N. S., and C. Boshoff. 2004. “The In-store Shopping Experience: A Comparative Study of Supermarket and Clothing Store Customers.” South African Journal of Business Management 35 (4): 1–9.
  • Thang, Doreen Chze Lin, and Benjamin Lin Boon Tan. 2003. “Linking Consumer Perception to Preference of Retail Stores: An Empirical Assessment of the Multi-attributes of Store Image.” Journal of Retailing and Consumer Services 10 (4): 193–200.10.1016/S0969-6989(02)00006-1
  • Torres, Ivette M., Teresa A. Summers, and Bonnie D. Belleau. 2001. “Men’s Shopping Satisfaction and Store Preferences.” Journal of Retailing and Consumer Services 8 (4): 205–212.10.1016/S0969-6989(00)00024-2
  • Tuttle, Brad. 2015. “10 Things Millennials Buy Far More Often than Everyone Else.” Time Inc. Network: Money. July 31. https://time.com/money/3979425/millennials-consumers-boomers-gen-x/.
  • Vaughn, J. 2013. Meet the BRIC Millennials. New York: J. Walter Thompson Company.
  • Walker, O., and J. Mullins. 2014. Marketing Strategy: A Decision-focused Approach. 8th ed. New York: McGraw-Hill.
  • Welman, Chris, Fanie Kruger, and Bruce Mitchell. 2005. Research Methodology. 3rd ed. Cape Town: Oxford University Press.
  • Woodward, S. 2006. “Looking Good: Feeling Right-aesthetics of the Self.” In Clothing as Material Culture, edited by S. Kuchler and D. Miller, 21–40. London: Berg Publishers.
  • Yarrow, Kit, and Jayne O’Donnell. 2009. Gen Buy: How Tweens, Teens and Twenty-somethings are Revolutionizing Retail. San Francisco, CA: Jossey-Bass.
  • Zhang, Zhiming, Yi Li, Chen Gong, and Haidong Haidong. 2002. “Casual Wear Product Attributes: A Chinese Consumers’ Perspective.” Journal of Fashion Marketing and Management: An International Journal 6 (1): 53–62.10.1108/13612020210422464

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.