Facilitating patient participation in physiotherapy: Symptom-talk during exercise therapy from an Asian context

References

• Anderson CM 2001 Communication in the medical interview team: An analysis of patients’ stories in the United States and Hong Kong Howard Journal of Communications. 12: 61–72.
   Google Scholar
• Antaki C 2011 Six kinds of applied conversation analysis. In: Antaki C (Ed) Applied Conversation Analysis: Intervention and Change in Institutional Talk, 1–14. Basingstoke: Palgrave Macmillan.
   Google Scholar
• Beales D, Smith A, O’Sullivan P, Hunter M, Straker L 2015 Back pain beliefs are related to the impact of low back pain in baby boomers in the Busselton Healthy Aging Study Physical Therapy. 95: 180–189.
   PubMed Web of Science ®Google Scholar
• Boyd E, Heritage J 2006 Taking the patient’s medical history: Questioning during comprehensive history taking. In: Heritage J, Maynard DW (Eds) Communication in Medical Care: Interactions Between Primary Care Physicians and Patients, 151–184. New York: Cambridge University Press.
   Google Scholar
• Bridges S, McGrath C, Yiu CK, Cheng BS 2010 ‘Reassuring’ during clinical examinations: Novice and expert talk in dentistry Journal of Asian Pacific Communication. 20: 185–206.
   Google Scholar
• Brugman H, Russel A 2004 Annotating multi-media/multi-modal resources with ELAN. In: LREC 2004, Fourth International Conference on Language Resources and Evaluation.
   Google Scholar
• Clayman ML, Bylund CL, Chewning B, Makoul G 2016 The impact of patient participation in health decisions within medical encounters: A systematic review Medical Decision Making. 36: 427–452.
   PubMed Web of Science ®Google Scholar
• Cooper K, Smith BH, Hancock E 2008 Patient-centredness in physiotherapy from the perspective of the chronic low back pain patient Physiotherapy. 94: 244–252.
   Web of Science ®Google Scholar
• Crondahl K, Eklund Karlsson L 2016 The nexus between health literacy and empowerment Sage Open. doi:10.1177/2158244016646410.
   Web of Science ®Google Scholar
• Cruz EB, Moore A, Cross V 2012 Clinical reasoning and patient-centred care in musculoskeletal physiotherapy in Portugal – A qualitative study Manual Therapy. 17: 246–250.
   PubMed Web of Science ®Google Scholar
• D’agostino TA, Atkinson TM, Latella LE, Rogers M, Morrissey D, Derosa AP, Parker PA 2017 Promoting patient participation in healthcare interactions through communication skills training: A systematic review Patient Education and Counseling. 100: 1247–1257.
   PubMed Web of Science ®Google Scholar
• Daykin AR, Richardson B 2004 Physiotherapists’ pain beliefs and their influence on the management of patients with chronic low back pain Spine. 29: 783–795.
   PubMed Web of Science ®Google Scholar
• De Ruddere L, Goubert L, Stevens M, Deveugele M, Craig KD, Crombez G 2014 Health care professionals’ reactions to patient pain: Impact of knowledge about medical evidence and psychosocial influences The Journal of Pain. 15: 262–270.
   PubMed Web of Science ®Google Scholar
• Del Baño-Aledo ME, Medina-Mirapeix F, Escolar-Reina P, Montilla-Herrador J, Collins SM 2014 Relevant patient perceptions and experiences for evaluating quality of interaction with physiotherapists during outpatient rehabilitation: A qualitative study Physiotherapy. 100: 73–79.
   PubMed Web of Science ®Google Scholar
• Drew P, Chatwin J, Collins S 2001 Conversation analysis: A method for research into interactions between patients and health‐care professionals Health Expectations. 4: 58–70.
   PubMedGoogle Scholar
• Finset A 2017 Patient participation, engagement and activation: Increased emphasis on the role of patients in healthcare Patient Education and Counseling. 100: 1245–1246.
   PubMed Web of Science ®Google Scholar
• Fox BA, Thompson SA 2010 Responses to wh-questions in English conversation Research on Language and Social Interaction. 43: 133–156.
   Web of Science ®Google Scholar
• Green EG, Deschamps JC, Páez D 2005 Variation of individualism and collectivism within and between 20 countries Journal of Cross-Cultural Psychology. 36: 321–339.
   Web of Science ®Google Scholar
• Heritage J 2010 Questioning in medicine. In: Freed AF, Ehrlich S (Eds) Why Do You Ask?: The Function of Questions in Institutional Discourse, 42–68. New York: Oxford University Press.
   Google Scholar
• Heritage J, Robinson JD 2006 The structure of patients’ presenting concerns: Physicians’ opening questions Health Communication. 19: 89–102.
   PubMed Web of Science ®Google Scholar
• Hiller A, Guillemin M, Delany C 2015 Exploring healthcare communication models in private physiotherapy practice Patient Education and Counseling. 98: 1222–1228.
   PubMed Web of Science ®Google Scholar
• Hills R, Kitchen S 2007 Satisfaction with outpatient physiotherapy: Focus groups to explore the views of patients with acute and chronic musculoskeletal conditions Physiotherapy Theory and Practice. 23: 1–20.
   PubMedGoogle Scholar
• Ishikawa H, Hashimoto H, Kiuchi T 2013 The evolving concept of “patient-centeredness” in patient–physician communication research Social Science & Medicine. 96: 147–153.
   PubMed Web of Science ®Google Scholar
• Ishikawa H, Yano E 2008 Patient health literacy and participation in the health‐care process Health Expectations. 11: 113–122.
   PubMed Web of Science ®Google Scholar
• Jefferson G 2004 Glossary of transcript symbols with an introduction. In: Lerner GH (Ed) Conversation Analysis: Studies from the First Generation, 13–31. Amsterdam: John Benjamins.
   Google Scholar
• Jordan B, Henderson A 1995 Interaction analysis: Foundations and practice Journal of the Learning Sciences. 4: 39–103.
   Web of Science ®Google Scholar
• Kidd MO, Bond CH, Bell ML 2011 Patients’ perspectives of patient-centredness as important in musculoskeletal physiotherapy interactions: A qualitative study Physiotherapy. 97: 154–162.
   PubMed Web of Science ®Google Scholar
• Koenig C, Robinson JD 2014 Conversation analysis: Understanding the structure of health talk. In: Whaley B (Ed) Research Methods in Health Communication: principles and Application, 119–140. New York: Routledge.
   Google Scholar
• Kwok C, Koo FK 2017 Participation in treatment decision-making among Chinese-Australian women with breast cancer Supportive Care in Cancer. 25: 957–963.
   PubMed Web of Science ®Google Scholar
• Levinson SC 1983 Pragmatics. Cambridge: Cambridge University Press.
   Google Scholar
• Lloyd A, Roberts AR, Freeman JA 2014 ‘Finding a balance’ in involving patients in goal setting early after stroke: A physiotherapy perspective Physiotherapy Research International. 19: 147–157.
   PubMedGoogle Scholar
• Longtin Y, Sax H, Leape LL, Sheridan SE, Donaldson L, Pittet D 2010 Patient participation: Current knowledge and applicability to patient safety Mayo Clinic Proceedings. 85: 53–62.
   PubMed Web of Science ®Google Scholar
• Maynard DW, Heritage J 2005 Conversation analysis, doctor–patient interaction and medical communication Medical Education. 39: 428–435.
   PubMed Web of Science ®Google Scholar
• Mead N, Bower P 2000 Patient-centredness: A conceptual framework and review of the empirical literature Social Science & Medicine. 51: 1087–1110.
   PubMed Web of Science ®Google Scholar
• Mudge S, Stretton C, Kayes N 2014 Are physiotherapists comfortable with person-centred practice? An autoethnographic insight Disability and Rehabilitation. 36: 457–463.
   PubMed Web of Science ®Google Scholar
• Murphy E, Dingwall R, Greatbatch D, Parker S, Watson P 1998 Qualitative Research Methods in Health Technology Assessment: A Review of the Literature. 95. Southampton: Health Technology Assessment, NHS R & D HTA Programme, NCCHTA, University of Southampton.
   Google Scholar
• O’Keeffe M, Cullinane P, Hurley J, Leahy I, Bunzli S, O’Sullivan PB, O’Sullivan K 2016 What influences patient-therapist interactions in musculoskeletal physical therapy? Qualitative systematic review and meta-synthesis Physical Therapy. 96: 609–622.
   PubMed Web of Science ®Google Scholar
• Peräkylä A 2002 Agency and authority: Extended responses to diagnostic statements in primary care encounters Research on Language and Social Interaction. 35: 219–247.
   Web of Science ®Google Scholar
• Peräkylä A, Ruusuvuori J 2007 Components of participation in health care consultations: A conceptual model for research. In: Collins S, Britten N, Ruusuvuori J (Eds) Patient Participation in Health Care Consultations: Qualitative Perspectives, 167–175. Maidenhead: Open University Press.
   Google Scholar
• Pilnick A, Zayts O 2016 Advice, authority and autonomy in shared decision‐making in antenatal screening: The importance of context Sociology of Health & Illness. 38: 343–359.
   PubMed Web of Science ®Google Scholar
• Raymond G 2003 Grammar and social organization: Yes/no interrogatives and the structure of responding American Sociological Review. 68: 939–967.
   Web of Science ®Google Scholar
• Rogers MS, Todd CJ 2000 The ‘right kind’ of pain: Talking about symptoms in outpatient oncology consultations Palliative Medicine. 14: 299–307.
   PubMed Web of Science ®Google Scholar
• Ruben MA, Meterko M, Bokhour BG 2018 Do patient perceptions of provider communication relate to experiences of physical pain? Patient Education and Counselingm. 101: 209–213.
   PubMed Web of Science ®Google Scholar
• Sacks H, Schegloff EA, Jefferson G 1974 A simplest systematics for the organization of turn-taking for conversation Language. 50: 696–735.
   Web of Science ®Google Scholar
• Schegloff EA, Sacks H 1973 Opening up closings Semiotica. 8: 289–327.
   Google Scholar
• Schoeb V, Bürge E 2012 Perceptions of patients and physiotherapists on patient participation: A narrative synthesis of qualitative studies Physiotherapy Research International. 17: 80–91.
   PubMedGoogle Scholar
• Schulz PJ, Nakamoto K 2013 Health literacy and patient empowerment in health communication: The importance of separating conjoined twins Patient Education and Counseling. 90: 4–11.
   PubMed Web of Science ®Google Scholar
• Slade SC, Molloy E, Keating JL 2009 ‘Listen to me, tell me’: A qualitative study of partnership in care for people with non-specific chronic low back pain Clinical Rehabilitation. 23: 270–280.
   PubMed Web of Science ®Google Scholar
• Stenner R, Swinkels A, Mitchell T, Palmer S 2016 Exercise prescription for patients with non-specific chronic low back pain: A qualitative exploration of decision making in physiotherapy practice Physiotherapy. 102: 332–338.
   PubMed Web of Science ®Google Scholar
• Street LR, Gordon SH, Ward MM, Krupat LE, Kravitz LR 2005 Patient participation in medical consultations: Why some patients are more involved than others Medical Care. 43: 960–969.
   PubMed Web of Science ®Google Scholar
• Street LR, Makoul G, Arora NK, Epstein RM 2009 How does communication heal? Pathways linking clinician–patient communication to health outcomes Patient Education and Counseling. 74: 295–301.
   PubMed Web of Science ®Google Scholar
• Street LR, Millay B 2001 Analyzing patient participation in medical encounters Health Communication. 13: 61–73.
   PubMed Web of Science ®Google Scholar
• ten Have P 2004 Understanding Qualitative Research and Ethnomethodology. London: Sage.
   Google Scholar
• Thórarinsdóttir K, Kristjánsson K 2014 Patients’ perspectives on person-centred participation in healthcare: A framework analysis Nursing Ethics. 21: 129–147.
   PubMed Web of Science ®Google Scholar
• Ting X, Yong B, Yin L, Mi T 2016 Patient perception and the barriers to practicing patient-centered communication: A survey and in-depth interview of Chinese patients and physicians Patient Education and Counseling. 99: 364–369.
   PubMed Web of Science ®Google Scholar
• Wijma AJ, Bletterman AN, Clark JR, Vervoort SC, Beetsma A, Keizer D, Nijs J, Van Wilgen CP 2017 Patient-centeredness in physiotherapy: What does it entail? A systematic review of qualitative studies Physiotherapy Theory and Practice. 33: 825–840.
   PubMed Web of Science ®Google Scholar
• Xu RH, Cheung AW, Wong EL 2017 The relationship between shared decision-making and health-related quality of life among patients in Hong Kong SAR, China International Journal for Quality in Health Care. 29: 534–540.
   PubMed Web of Science ®Google Scholar
• Yoon S, Chan M, Hung WK, Ying M, Or A, Lam WW 2015 Communicative characteristics of interactions between surgeons and Chinese women with breast cancer in oncology consultation: A conversation analysis Health Expectations. 18: 2825–2840.
   PubMed Web of Science ®Google Scholar
• Zayts O, Kang MA 2010 Information delivery in prenatal genetic counseling: On the role of initial inquiries Journal of Asian Pacific Communication. 20: 243–259.
   Google Scholar