References
- Barker, D.A., Shergill, S.S., Higginson, I. & Orrell, M.W. (1996). Patients' attitudes towards care re-ceived from psychiatrists. British Journal of Psy-chiatry, 168, 641–646.
- Blessed, G. & Thompson, P. (1987). Correlation be-tween the 37-item mental test score and abbrevi-ated 10-item mental test score by psychiatric day patients. British Journal of Psychiatry, 152, 206–209.
- Birchwood, M., Smith, J., Drury, V., Healy, J., MacMillan, F. & Slade, M. (1993). A self report insight scale for psychosis: Reliability, validity and sensitivity to change. Acta Psych iatrica Scandina-via, 86, 1–6.
- Birchwood, M., Smith, J., Cockrane, R.,Wetton, S. & Sopestake S. (1990). The Social Functioning Scale. The development and validation of a new scale of social adjustment for use in family intervention programmes with schizophrenic patients. British Journal of Psychiatry, 157, 853–859.
- Hansson, L. (1989). The quality of out-patient psychi-atric care. Scandinavian Journal of Caring Sci-ence, 3, 71–82.
- Hansson, L. (1989). Patient satisfaction with in-hospi-tal psychiatric care. European Archive of Psychia-try and Neurological Sciences, 239, 93–100.
- Hansson, L., Berghund, C. & Liljeneraty, G, (1985). Patient attitudesto shortterm care. Acta Psych iatrica Scandinavia, 72, 193–201.
- HMSO (1989). Caring for People. Department of Health White Paper. London: HMSO.
- Kalman, T.P. (1983). An overview of patient satisfac-tion with psychiatric treatment. Hospital and Com-munity Psychiatry, 34, 48–54.
- Kelstrup, A., Land, K., Laristson, B. & Bech, P. (1993). Satisfaction with care reported by psychiatric in-patients. Acta Psych iatricaScandinavica, 87,374–379.
- Leavey, G., King, M., Cole, E., Hoar, A. & Johnson-Sabine, E. (1997). First onset psychiatric illness: patients' and relatives' satisfaction with services. British Journal of Psychiatry, 170, 53–57.
- Lebow, J.L. (1983). Research assessing consumer sat-isfaction with mental health treatment: A review of findings. Evaluation and Programme Planning, 6, 211–236.
- Lebow, J.L. (1982). Consumer satisfaction with mental health treatment. Psychological Bulletin, 91, 244–259.
- Ley, P. (1982). Satisfaction, compliance and communi-cation. British Journal of Clinical Psychology, 21, 241–254.
- Macpherson, R., Jerrom, W. & Hughes, A. (1996). A controlled study of education about drug treatment in schizophrenia. British Journal of Psychiatry, 168, 709–717.
- Overall, J.E. & Gorham, D.R. (1962). The Brief Psy-chiatric Rating Scale. Psychiatric Reports, 10,799.
- Ross, C.K., Steward, C.A. & Sinacore, J.M. (1995). A comparative study of seven measures of patient satisfaction. Medical Care, 33, 392–406.
- Vuori, H. (1987). Patient satisfaction — an attribute or indicator of the quality of care? Quality Review Bulletin, 13, 106–108.