When legal rights are not a reality: do individuals know their rights and how can we tell?

References

• Access to Justice Act 1999 (c. 22)
   Google Scholar
• Albrecht , S.L. and Green , M. 1977 . Attitudes toward the police and the larger attitude complex: implications for police-community relationships . Criminology , 15 ( 1 ) : 67 – 86 .
   Web of Science ®Google Scholar
• Baker , L.A. and Emery , R.E. 1993 . When every relationship is above average – perceptions and expectations of divorce at the time of marriage . Law and human behavior , 17 ( 4 ) : 439 – 450 .
   Web of Science ®Google Scholar
• Baldwin , W. 2009 . “ Information nobody else knows ” . In The science of self-report: implications for research and practice , Edited by: Stone , A.A. , Turkkan , J.S , Bachrach , C.A. , Jobe , J.B. , Kurtzma , H.s. and Cain , V.S. 3 – 8 . Mahwah, NJ : Lawrence Earlbauch Associates .
   Google Scholar
• Balmer , N.J. 2010 . Knowledge, capability and the experience of rights problems , London : PLEnet .
   Google Scholar
• Barlow , A. 2005 . Cohabitation, marriage and the law. Social change and legal reform in the 21st century , Portland, OR : Hart .
   Google Scholar
• Bowal , P. 1999 . A study of lay knowledge of law in Canada . Indiana international and comparative law review , 9 ( 1 ) : 121 – 141 .
   Google Scholar
• Bradburn , N.M. , Rips , L.J. and Shevell , S.K. 1987 . Answering autobiographical questions: the impact of memory and inference on surveys . Science , 236 ( 4798 ) : 157 – 161 .
   PubMed Web of Science ®Google Scholar
• Buck , A. , Pleasence , P. and Balmer , N.J. 2008 . Do citizens know how to deal with legal issues? . Journal of social policy , 37 ( 4 ) : 661 – 681 .
   Web of Science ®Google Scholar
• Buck , A. , Pleasence , P. and Balmer , N.J. 2005 . Social exclusion and civil law: experience of civil justice problems among vulnerable groups . Social policy and administration , 39 ( 3 ) : 302 – 322 .
   Web of Science ®Google Scholar
• Burchall , B. and Marsh , C. 1992 . The effect of questionnaire length on survey response . Quality and quantity , 26 ( 3 ) : 233 – 244 .
   Web of Science ®Google Scholar
• Calahan , D. 1968 . Correlates of respondent accuracy in the Denver validity survey . Public opinion quarterly , 32 ( 4 ) : 607 – 621 .
   Web of Science ®Google Scholar
• Casebourne, J., et al., (Institute of Employment Studies) . 2006 . Employment rights at work- survey of employees 2005 , Employment Relations Research Series, No. 51 London : Department of Trade and Industry .
   Google Scholar
• Chong , D. 1993 . how people think, reason, and feel about rights and liberties . American journal of political science , 37 ( 3 ) : 867 – 899 .
   Web of Science ®Google Scholar
• Consumer Protection (Distance Selling Regulations) 2000 (SI 2000/2334)
   Google Scholar
• Cortese , C.F. 1996 . A study in knowledge and attitudes towards the law . Rocky Mountain social science journal , 1996 ( 3 ) : 192 – 203 .
   Google Scholar
• Denvir , C. , Balmer , N.J. and Buck , A. 2012 . Informed citizens? Knowledge of rights and the resolution of civil justice problems . Journal of social policy , 41 ( 3 ) : 591 – 614 .
   Web of Science ®Google Scholar
• Deming , W.E. 1950 . Some theory of sampling , New York, NY : Dover .
   Google Scholar
• European Union Distance Selling Directive 97/7/EC
   Google Scholar
• Geer , J.G. 1988 . What do open ended questions measure? . The public opinion quarterly , 52 ( 3 ) : 365 – 371 .
   Web of Science ®Google Scholar
• Genn , H. 1999 . Paths to justice: what people do and think about going to law , Oxford : Hart .
   Google Scholar
• Genn , H. 2006 . Tribunals for diverse users , Department for Constitutional Affairs Research Series 1/06 London : Department for Constitutional Affairs .
   Google Scholar
• Giddings , J. and Robertson , M. 2003 . Large-scale map, or the A–Z? The place of self-help services in legal aid . Journal of law and society , 30 ( 1 ) : 102 – 119 .
   Web of Science ®Google Scholar
• Gramatikov, M. and Porter, R.B., 2010. Yes, I can: subjective legal empowerment, Tilburg University Legal Studies Working Paper Series No. 023/2010
   Google Scholar
• Griffith , L.E. 1999 . Comparison of open and closed questionnaire formats in obtaining demographic information from Canadian general internists . Journal of clinical epidemiology , 52 ( 10 ) : 997 – 1005 .
   PubMed Web of Science ®Google Scholar
• Groves , R.M. 2009 . Survey methodology , Hoboken, NJ : John Wiley .
   Google Scholar
• Herzog , A.R. and Bachman , J.G. 1981 . Effects of questionnaire length on response quality . Public opinion quarterly , 45 ( 4 ) : 549 – 559 .
   Web of Science ®Google Scholar
• Hruschka , D.J. 2004 . Fixed choice and open-ended response formats: a comparison from HIV prevention research in Zimbabwe . Field methods , 16 ( 2 ) : 184 – 202 .
   Google Scholar
• Hughes , R. 1998 . Considering the vignette technique and its application to a study of drug injecting and HIV risk and safer behaviour . Sociology of health and illness , 20 ( 3 ) : 381 – 400 .
   Web of Science ®Google Scholar
• Johnson , W.R. , Sieveking , N.A. and Clanton , E.S. 1974 . Effects of alternative positioning of open-ended questions in multiple-choice questionnaires . Journal of applied psychology , 59 ( 6 ) : 776 – 778 .
   Web of Science ®Google Scholar
• Kim , P.T. 1999 . Norms, learning, and law: exploring the influences on workers’ legal knowledge . University of Illinois law review , 1999 ( 2 ) : 447 – 515 .
   Google Scholar
• Lawler , M. , Giddings , J. and Robertson , M. 2009 . “ ‘Maybe a solicitor needs to know that sort of thing but I don't’ –user perspectives on the utility of legal self-help resources ” . In Reaching further: innovation, access and quality in legal services , Edited by: Buck , A. , Pleasence , P. and Balmer , N.J. 26 – 46 . London : TSO .
   Google Scholar
• Legal Aid, Sentencing and Punishment of Offenders Act (LASPO) 2012 (c. 10)
   Google Scholar
• Meager , N. 2002 . Awareness, knowledge and exercise of individual employment rights , London : Department of Trade and Industry .
   Google Scholar
• Ministry of Justice . 2010a . Legal aid reform scope changes: impact assessment , London : Ministry of Justice .
   Google Scholar
• Ministry of Justice . 2010b . Proposals for the reform of legal aid in England and Wales , London : Ministry of Justice .
   Google Scholar
• Ministry of Justice . 2011 . Reform of legal aid in England and Wales: the government response , London : Ministry of Justice .
   Google Scholar
• Moorhead , R. and Sefton , M. 2005 . litigants in person: unrepresented litigants in first instance proceedings , London : Department of Constitutional Affairs .
   Google Scholar
• Nadeau , R. and Niemi , R.G. 1995 . Educated guesses: the process of answering factual knowledge questions in surveys . The public opinion quarterly , 59 ( 3 ) : 323 – 346 .
   Web of Science ®Google Scholar
• Parle, L.J/Independent Academic Research Studies (IARS) . 2009 . Measuring young people's legal capability , London : IARS & PLEnet .
   Google Scholar
• PLEAS Task Force . 2007 . Developing capable citizens: the role of public legal education , London : Public Legal Education Task Force .
   Google Scholar
• Pleasence , P. and Balmer , N.J. 2012 . Ignorance in bliss: modelling knowledge of rights in marriage and cohabitation . Law and society review , 46 ( 2 ) : 297 – 333 .
   Web of Science ®Google Scholar
• Pleasence , P. 2011 . Civil justice in England and Wales: report of wave 1 of the English and Welsh Civil and Social Justice Panel Survey , London : Legal Services Commission .
   Google Scholar
• Public Bill Committee, 2011. Public Bill Committee transcript of discussions on the Legal Aid and Sentencing of Offenders Act, Available from: http://www.publications.parliament.uk/pa/cm/cmtoday/cmstand/output/pbc205/pb110906a-01.htm [Accessed 28 March 2012]
   Google Scholar
• Ruck , M. 1998 . Adolescents' and children's knowledge about rights: some evidence for how young people view rights in their own lives . Journal of adolescence , 21 ( 3 ) : 275 – 289 .
   PubMed Web of Science ®Google Scholar
• Sale of Goods Act 1979 (c. 54)
   Google Scholar
• Saunders , L.E. 1975 . Collective ignorance: public knowledge of family law . The family coordinator , 24 ( 1 ) : 69 – 74 .
   Google Scholar
• Schuman , H. and Presser , S. 1981 . Questions and answers in attitude surveys , New York, NY : Academic Press .
   Google Scholar
• Schwarz , N. and Hippler , H.J. 1991 . “ Response alternatives: the impact of their choice and presentation order ” . In Measurement errors in surveys , Edited by: Biemer , P.P. , Groves , R.M. , Lyberg , L.E. , Mathiowetz , N.A. and Sudman , S. 41 – 56 . New York, NY : John Wiley .
   Google Scholar
• Tennant, R., Taylor, J. and Lewis, J. (National Centre for Social Research) . 2006 . Separating from cohabitation: making arrangements for finances and parenting , London : Department for Constitutional Affairs .
   Google Scholar
• Tourangeau , R. and Rasinski , K. 1988 . Cognitive processes underlying context effects in attitude measurement . Psychological bulletin , 103 ( 3 ) : 299 – 314 .
   Web of Science ®Google Scholar
• Unfair Terms in Consumer Contracts Regulations 1999 (SI 1999/2083)
   Google Scholar
• Williams , S.H. 2009 . Sticky Expectations: responses to persistent over-optimism in marriage, employment contracts, and credit card use . Notre Dame Law Review , 84 ( 2 ) : 733 – 791 .
   Web of Science ®Google Scholar
• Williams , M. and Hall , J. 1972 . Knowledge of the law in Texas: socioeconomic and ethnic differences . Law and society review , 7 ( 1 ) : 99 – 118 .
   Google Scholar
• Youth Access . 2002 . Rights to access – meeting young people's need for advice , London : Youth Access .
   Google Scholar