Older people in accident and emergency: the use of action research to explore the interface between services in an acute hospital

References

• Allen , D. 1997 . Telephone Follow up for Older People Discharged from A&E . Nursing Standard , 11 ( 46 ) : 34 – 37 .
   PubMedGoogle Scholar
• Andreoli , K. and Musser , L. 1985 . Challenges Confronting the Future of Emergency Nursing . Journal of Emergency Nursing , 11 ( 1 ) : 16 – 21 .
   PubMedGoogle Scholar
• Audit Commission . 1997 . The Coming of Age: improving care services for older people , London : Audit Commission .
   Google Scholar
• Baum , S. and Rubenstein , L. 1987 . Old People in the Emergency Room: age-related differences in emergency department use and care . Journal of the American Geriatrics Society , 35 : 398 – 404 .
   PubMed Web of Science ®Google Scholar
• British Geriatrics Society . 1997 . The Elderly Patient in the Accident and Emergency Department , London : British Geriatrics Society .
   Google Scholar
• Dingwall , R. and Murray , T. 1983 . Categorisation in Accident and Emergency Departments: ‘good’ patients, ‘bad’ patients and ‘children’ . Sociology of Health &Illness , 5 ( 2 ) : 127 – 148 .
   PubMedGoogle Scholar
• Jeffery , R. 1979 . Normal Rubbish: deviant patients in casualty departments . Sociology of Health & Illness , 1 ( 1 ) : 90 – 107 .
   PubMedGoogle Scholar
• Jones , J. , Dougherty , J. , Schelble , D. and Cunningham , W. 1988 . Emergency Department Protocol for the Diagnosis and Evaluation of Geriatric Abuse . Annals of Emergency Medicine , 17 ( 10 ) : 1006 – 1015 .
   PubMed Web of Science ®Google Scholar
• Mannon , J. 1976 . Defining and Treating ‘Problem Patients’ in a Hospital Emergency Room . Medical Care , 14 ( 12 ) : 1004 – 1013 .
   PubMed Web of Science ®Google Scholar
• NHS Confederation and Royal College of Physicians . 1997 . Tackling NHS Emergency Admissions: policy into practice , London : NHS Confederation .
   Google Scholar
• NHS Executive . 1997a . Developing Emergency Services in the Community , London : NHSE .
   Google Scholar
• NHS Executive . 1997b . Report to the Chief Executive on Winter Pressures , London : NHSE .
   Google Scholar
• Rahman , A. , Salend , E. , Liston , M. , Lee , G. , Dees , G. and Morgan , M. 1989 . An Educational Program to Improve Geriatric Emergency Care . Journal of Emergency Nursing , 15 ( 4 ) : 313 – 317 .
   PubMedGoogle Scholar
• Rajacich , D. and Cameron , S. 1995 . Preventing Admissions of Seniors into the Emergency Department . Journal of Gerontological Nursing , 21 : 36 – 40 .
   PubMedGoogle Scholar
• Roth , J. 1972 . Some Contingencies of the Moral Evaluation and Control of Clientele: the case of the hospital emergency service . American Journal of Sociology , 77 ( 5 ) : 839 – 856 .
   PubMed Web of Science ®Google Scholar
• Sanders , A. 1992 . Care of the Elderly in Emergency Departments: conclusions and recommendations . Annals of Emergency Medicine , 21 : 830 – 834 .
   PubMed Web of Science ®Google Scholar
• Sanders , A. and Morley , J. 1993 . The Older Person and the Emergency Department . Journal of the American Geriatric Society , 41 : 880 – 882 .
   PubMed Web of Science ®Google Scholar
• Sbaih , L. 1997a . The Work of Accident and Emergency Nurses: part 1. An Introduction to the Rules . Accident and Emergency Nursing , 5 : 28 – 33 .
   PubMedGoogle Scholar
• Sbaih , L. 1997b . The Work of Accident and Emergency Nurses: part 2. A&E Maxims: making A&E work unique and special . Accident and Emergency Nursing , 5 : 1 – 87 .
   Google Scholar
• Vreeken , A. and Hall , B. 1990 . Emergency Care and the Geriatric Population . Emergency Care Quarterly , 6 ( 1 ) : 27 – 34 .
   PubMedGoogle Scholar