886
Views
9
CrossRef citations to date
0
Altmetric
Research Articles

Sustainable cross-border tourism management: COVID-19 avoidance motive on resident hospitality

ORCID Icon, ORCID Icon, ORCID Icon, ORCID Icon, &
Pages 1831-1851 | Received 12 Feb 2022, Accepted 13 Apr 2022, Published online: 03 May 2022

References

  • Antwi, C. O., Fan, C.-J., Ihnatushchenko, N., Aboagye, M. O., & Xu, H. (2020). Does the Nature of Airport Terminal Service Activities Matter? Processing and Non-Processing Service Quality, Passenger Affective Image and Satisfaction. Journal of Air Transport Management, 89, (October), 101869. https://doi.org/10.1016/j.jairtraman.2020.101869
  • Antwi, C. O., Fan, C.-J., Ihnatushchenko, N., Aboagye, M. O., Xu, H., & Azamela, J. C. (2020). Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis. Journal of Retailing and Consumer Services, 54, (May), 102002. https://doi.org/10.1016/j.jretconser.2019.102002
  • Baker, T. L., Meyer, T., & Johnson, J. D. (2008). Individual differences in perceptions of service failure and recovery: The role of race and discriminatory bias. Journal of the Academy of Marketing Science, 36(4), 552–564. https://doi.org/10.1007/s11747-008-0089-x
  • Baumeister, R. F., Bratslavsky, E., Finkenauer, C., & Vohs, K. D. (2001). Bad is stronger than good. Review of General Psychology, 5(4), 323–370. https://doi.org/10.1037/1089-2680.5.4.323
  • Bavel, J. J. V., Baicker, K., Boggio, P. S., Capraro, V., Cichocka, A., Cikara, M., Crockett, M. J., Crum, A. J., Douglas, K. M., Druckman, J. N., Drury, J., Dube, O., Ellemers, N., Finkel, E. J., Fowler, J. H., Gelfand, M., Han, S., Haslam, S. A., Jetten, J., … Willer, R. (2020). Using social and behavioural science to support COVID-19 pandemic response. Nature Human Behaviour, 4(5), 460–471. https://doi.org/10.1038/s41562-020-0884-z
  • Bolsen, T., Palm, R., & Kingsland, J. T. (2020). Framing the origins of COVID-19. Science Communication, 42(5), 562–585. https://doi.org/10.1177/1075547020953603
  • Buss, D. M. (2019). Evolutionary psychology: The new science of the mind (6th ed.). Routledge.
  • Cahyanto, I., Wiblishauser, M., Pennington-Gray, L., & Schroeder, A. (2016). The dynamics of travel avoidance: The case of Ebola in the U.S. Tourism Management Perspectives, 20, 195–203.
  • Cheung, G. W., & Lau, R. S. (2017). Accuracy of parameter estimates and confidence intervals in moderated mediation models: A comparison of regression and latent moderated structural equations. Organizational Research Methods, 20(4), 746–769. https://doi.org/10.1177/1094428115595869
  • Chien, P. M., Sharifpour, M., Ritchie, B. W., & Watson, B. (2017). Travelers’ health risk perceptions and protective behavior: A psychological approach. Journal of Travel Research, 56(6), 744–759. https://doi.org/10.1177/0047287516665479
  • Chua, B. L., Al-Ansi, A., Lee, M. J., & Han, H. (2021). Tourists’ outbound travel behavior in the aftermath of the COVID-19: Role of corporate social responsibility, response effort, and health prevention. Journal of Sustainable Tourism, 29(6), 879–906. https://doi.org/10.1080/09669582.2020.1849236
  • Chung, R. Y.-N., & Li, M. M. (2020). Anti-Chinese sentiment during the 2019-nCoV outbreak. The Lancet, 395(10225), 686–687. https://doi.org/10.1016/S0140-6736(20)30358-5
  • Cuddy, A. J. C., Fiske, S. T., & Glick, P. (2007). The BIAS map: Behaviors from intergroup affect and stereotypes. Journal of Personality and Social Psychology, 92(4), 631–648.
  • Farmaki, A., & Kladou, S. (2020). Why do Airbnb hosts discriminate? Examining the sources and manifestations of discrimination in host practice. Journal of Hospitality and Tourism Management, 42(vember 2019), 181–189. https://doi.org/10.1016/j.jhtm.2020.01.005
  • Fenichel, E. P., Kuminoff, N. v., & Chowell, G. (2013). Skip the trip: Air travelers’ behavioral responses to pandemic influenza. PLoS One, 8(3), e58249. https://doi.org/10.1371/journal.pone.0058249
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104
  • Gallego, I., & Font, X. (2021). Changes in air passenger demand as a result of the COVID-19 crisis: Using big data to inform tourism policy. Journal of Sustainable Tourism, 29(9), 1470–1489. https://doi.org/10.1080/09669582.2020.1773476
  • Gao, Z. (2021). Sinophobia during the Covid-19 pandemic: Identity, belonging, and international politics. Integrative Psychological and Behavioral Science. https://doi.org/10.1007/s12124-021-09659-z
  • Gössling, S., Scott, D., & Hall, C. M. (2021). Pandemics, tourism and global change: A rapid assessment of COVID-19. Journal of Sustainable Tourism, 29(1), 1–20. https://doi.org/10.1080/09669582.2020.1758708
  • Grandey, A. A. (2000). Emotion regulation in the workplace: A new way to conceptualize emotional labor. Journal of Occupational Health Psychology, 5(1), 95–110. https://doi.org/10.1037//1076-8998.5.1.95
  • Gupta, V., Cahyanto, I., Sajnani, M., & Shah, C. (2021). Changing dynamics and travel evading: A case of Indian tourists amidst the COVID 19 pandemic. Journal of Tourism Futures, https://doi.org/10.1108/JTF-04-2020-0061
  • Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cearning Learning, EMEA.
  • Hayes, A. F. (2015). An index and test of linear moderated mediation. Multivariate Behavioral Research, 50(1), 1–22. https://doi.org/10.1080/00273171.2014.962683
  • Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. [Database] https://doi.org/10.1080/10705519909540118
  • Joo, D., Xu, W., Lee, J., Lee, C. K., & Woosnam, K. M. (2021). Residents’ perceived risk, emotional solidarity, and support for tourism amidst the COVID-19 pandemic. Journal of Destination Marketing & Management, 19, 100553. https://doi.org/10.1016/j.jdmm.2021.100553
  • Kees, J., Berry, C., Burton, S., & Sheehan, K. (2017). An analysis of data quality: Professional panels, student subject pools, and Amazon’s Mechanical Turk. Journal of Advertising, 46(1), 141–155. https://doi.org/10.1080/00913367.2016.1269304
  • Kock, F., Josiassen, A., & Assaf, A. G. (2019). The xenophobic tourist. Annals of Tourism Research, 74(vember 2018), 155–166. https://doi.org/10.1016/j.annals.2018.11.005
  • Kock, F., Josiassen, A., Assaf, A. G., Karpen, I., & Farrelly, F. (2019). Tourism ethnocentrism and its effects on tourist and resident behavior. Journal of Travel Research, 58(3), 427–439. https://doi.org/10.1177/0047287518755504
  • Kock, F., Nørfelt, A., Josiassen, A., Assaf, A. G., & Tsionas, M. G. (2020). Understanding the COVID-19 tourist psyche: The Evolutionary Tourism Paradigm. Annals of Tourism Research, 85(September), 103053. https://doi.org/10.1016/j.annals.2020.103053
  • Lee, K., Kim, H., & Vohs, K. D. (2011). Stereotype threat in the marketplace: Consumer anxiety and purchase intentions. Journal of Consumer Research, 38(2), 343–357. https://doi.org/10.1086/659315
  • Liu, H., Wu, P., & Li, G. (2021). Do crises affect the sustainability of the economic effects of tourism? A case study of Hong Kong. Journal of Sustainable Tourism. https://doi.org/10.1080/09669582.2021.1966018
  • Muthén, L. K., & Muthén, B. O. (2017). Mplus user’s guide (8th ed.). Muthén & Muthén. www.StatModel.com
  • Njoya, E. T. (2022). Assessing the poverty impact of the COVID-19-induced tourism crisis in Tanzania: A social accounting matrix microsimulation analysis. Journal of Sustainable Tourism. https://doi.org/10.1080/09669582.2021.2024552
  • Payton, M. (2015, March 1). Chinese tourists apparently ruin toilets for everyone else, according to Thai temple, Wat Rong Khun, known as the White Temple, in Chiang Rai. Metro News. https://metro.co.uk/2015/03/01/chinese-tourists-ruin-toilets-for-everyone-else-says-thai-temple-5084474/
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. The Journal of Applied Psychology, 88(5), 879–903.
  • Ramkissoon, H. (2020). Perceived social impacts of tourism and quality-of-life: A new conceptual model. Journal of Sustainable Tourism. https://doi.org/10.1080/09669582.2020.1858091
  • Richardson, H. A., Simmering, M. J., & Sturman, M. C. (2009). A tale of three perspectives: Examining post hoc statistical techniques for detection and correction of common method variance. Organizational Research Methods, 12(4), 762–800. https://doi.org/10.1177/1094428109332834
  • Saris, W. E., Satorra, A., & van der Veld, W. M. (2009). Testing structural equation models or detection of misspecifications? Structural Equation Modeling: A Multidisciplinary Journal, 16(4), 561–582. https://doi.org/10.1080/10705510903203433
  • Sawada, N., Auger, E., & Lydon, J. E. (2018). Activation of the behavioral immune system: Putting the brakes on affiliation. Personality & Social Psychology Bulletin, 44(2), 224–237.
  • Schaller, M. (2020). Evolutionary psychology meets socio-ecological psychology: The motivational psychologies of disease-avoidance and parental care. Current Opinion in Psychology, 32, 6–11. https://doi.org/10.1016/j.copsyc.2019.06.020
  • Schaller, M., & Park, J. H. (2011). The behavioral immune system (and why it matters). Current Directions in Psychological Science, 20(2), 99–103. https://doi.org/10.1177/0963721411402596
  • Scheyvens, R. A., Movono, A., & Auckram, S. (2021). Pacific peoples and the pandemic: Exploring multiple well-beings of people in tourism-dependent communities. Journal of Sustainable Tourism. https://doi.org/10.1080/09669582.2021.1970757
  • Spector, P. E. (2006). Method variance in organizational research: Truth or urban legend? Organizational Research Methods, 9(2), 221–232. https://doi.org/10.1177/1094428105284955
  • Sritama, S. (2016, March 25). Some hotels in major tourist destinations have separate meal rooms, floors for Chinese groups. The Nation. https://www.nationthailand.com/business/30282417
  • Strzelecka, M., Prince, S., & Boley, B. B. (2021). Resident connection to nature and attitudes towards tourism: Findings from three different rural nature tourism destinations in Poland. Journal of Sustainable Tourism. https://doi.org/10.1080/09669582.2021.1995399
  • Stylidis, D. (2022). Exploring resident–tourist interaction and its impact on tourists’ destination image. Journal of Travel Research, 61(1), 186–201. https://doi.org/10.1177/0047287520969861
  • Tse, S., & Tung, V. W. S. (2022a). Measuring the valence and intensity of residents’ behaviors in host–tourist interactions: Implications for destination image and destination competitiveness. Journal of Travel Research, 61(3), 565–580. https://doi.org/10.1177/0047287521997576
  • Tse, S., & Tung, V. W. S. (2022b). Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours. Tourism Management, 89, 104435. https://doi.org/10.1016/j.tourman.2021.104435
  • Tung, V. W. S. (2019). Helping a lost tourist: The effects of metastereotypes on resident prosocial behaviors. Journal of Travel Research, 58(5), 837–848. https://doi.org/10.1177/0047287518778150
  • Tung, V. W. S. (2021). Reducing tourist stereotyping: Effectiveness of communication messages. Journal of Travel Research, 60(2), 281–292. https://doi.org/10.1177/0047287519900002
  • Tung, V. W. S., King, B. E. M., & Tse, S. (2020). The tourist stereotype model: Positive and negative dimensions. Journal of Travel Research, 59(1), 37–51. https://doi.org/10.1177/0047287518821739
  • Unger, O., Uriely, N., & Fuchs, G. (2021). On-site animosity and national identity: Business travelers on stage. Annals of Tourism Research, 88, 103181. https://doi.org/10.1016/j.annals.2021.103181
  • Uskul, A. K., & Oishi, S. (2020). Editorial overview: What is socio-ecological psychology? Current Opinion in Psychology, 32, 181–184.
  • van Leeuwen, F., & Petersen, M. B. (2018). The behavioral immune system is designed to avoid infected individuals, not outgroups. Evolution and Human Behavior, 39(2), 226–234. https://doi.org/10.1016/j.evolhumbehav.2017.12.003
  • Volodzko, D. (2016, October 5). Why are Chinese tourists so badly behaved? The Diplomat. https://thediplomat.com/2016/10/why-are-chinese-tourists-so-badly-behaved/
  • Williams, N. L., Wassler, P., & Ferdinand, N. (2022). Tourism and the COVID-(mis)infodemic. Journal of Travel Research, 61(1), 214–218. https://doi.org/10.1177/0047287520981135
  • Wong, T. (2020, February 20). Sinophobia: How a virus reveals the many ways China is feared. BBC News. https://www.bbc.com/news/world-asia-51456056
  • Woosnam, K. M., Maruyama, N., Boley, B. B., & Erul, E. (2018). Stereotypes and perceived solidarity in ethnic enclave tourism. Journal of Tourism and Cultural Change, 16(2), 138–154. https://doi.org/10.1080/14766825.2016.1242596
  • Woosnam, K. M., Russell, Z., Ribeiro, M. A., Denley, T. J., Rojas, C., Hadjidakis, E., Barr, J., & Mower, J. (2021). Residents’ pro-tourism behaviour in a time of COVID-19. Journal of Sustainable Tourism. https://doi.org/10.1080/09669582.2021.1985128
  • Yang, C. C., Tsai, J. Y., & Pan, S. (2020). Discrimination and well-being among Asians/Asian Americans during COVID-19: The role of social media. Cyberpsychology, Behavior, and Social Networking, 23(12), 865–870. https://doi.org/10.1089/cyber.2020.0394
  • Yang, F. X., & Wong, I. K. A. (2021). The social crisis aftermath: Tourist well-being during the COVID-19 outbreak. Journal of Sustainable Tourism, 29(6), 859–878. https://doi.org/10.1080/09669582.2020.1843047
  • Ye, B. H., Zhang, H. Q., Huawen Shen, J., & Goh, C. (2014). Does social identity affect residents’ attitude toward tourism development?: An evidence from the relaxation of the individual visit scheme. International Journal of Contemporary Hospitality Management, 26(6), 907–929.
  • Yeager, E. P., Boley, B. B., Woosnam, K. M., & Green, G. T. (2020). Modeling residents’ attitudes toward short-term vacation rentals. Journal of Travel Research, 59(6), 955–974. https://doi.org/10.1177/0047287519870255
  • Zenker, S., & Kock, F. (2020). The coronavirus pandemic – A critical discussion of a tourism research agenda. Tourism Management, 81(June), 104164. https://doi.org/10.1016/j.tourman.2020.104164
  • Zhang, K., Hou, Y., & Li, G. (2020). Threat of infectious disease during an outbreak: Influence on tourists' emotional responses to disadvantaged price inequality. Annals of Tourism Research, 84, 102993. https://doi.org/10.1016/j.annals.2020.102993
  • Zheng, Y., Goh, E., & Wen, J. (2020). The effects of misleading media reports about COVID-19 on Chinese tourists’ mental health: A perspective article. Anatolia, 31(2), 337–340. https://doi.org/10.1080/13032917.2020.1747208
  • Zhou, L., Liu, J., & Liu, D. (2021). How does discrimination occur in hospitality and tourism services, and what shall we do? A critical literature review. International Journal of Contemporary Hospitality Management, Vol. 34 No. 3, pp. 1037-1061. https://doi.org/10.1108/IJCHM-07-2021-0849

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.