305
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Destinations’ environmental orientation: a symbolic cluster analysis based on hotel employees’ environmental knowledge, awareness, and concern

&
Pages 1471-1491 | Received 29 Dec 2021, Accepted 24 Jul 2023, Published online: 11 Aug 2023

References

  • Abdi, H., & Valentin, D. (2007). Multiple correspondence analysis. Encyclopedia of Measurement and Statistics, 2(4), 651–657.
  • Agapito, D., Kronenburg, R., & Pinto, P. (2023). A review on destination social responsibility: Towards a research agenda. Current Issues in Tourism, 26(4), 554–572. https://doi.org/10.1080/13683500.2022.2091432
  • Ajzen, I., & Fishbein, M. (2000). Attitudes and the attitude-behavior relation: Reasoned and automatic processes. European Review of Social Psychology, 11(1), 1–33. https://doi.org/10.1080/14792779943000116
  • Alonso-Almeida, M., Robin, C. F., Pedroche, M. S. C., & Astorga, P. S. (2017). Revisiting green practices in the hotel industry: A comparison between mature and emerging destinations. Journal of Cleaner Production, 140, 1415–1428. https://doi.org/10.1016/j.jclepro.2016.10.010
  • Beritelli, P., & Laesser, C. (2017). The dynamics of destinations and tourism development. In Design science in tourism (pp. 195–214). Springer.
  • Billard, L., & Diday, E. (2003a). From the statistics of data to the statistics of knowledge: Symbolic data analysis. Journal of the American Statistical Association, 98(462), 470–487. https://doi.org/10.1198/016214503000242
  • Billard, L., & Diday, E. (2003b). Symbolic data analysis: Definitions and examples. Technical Report (p. 62).
  • Billard, L., & Diday, E. (2019). Clustering methodology for symbolic data. John Wiley & Sons.
  • Bock, H. H., & Diday, E. (Eds.). (1999). Analysis of symbolic data: Exploratory methods for extracting statistical information from complex data. Springer Science & Business Media.
  • Boschma, R. A. (2005a). Proximity and innovation. A critical assessment. Regional Studies, 39(1), 61–74. https://doi.org/10.1080/0034340052000320887
  • Boschma, R. A. (2005b). Does geographical proximity favour innovation? Économie et Institutions, 6–7(6–7), 111–128. https://doi.org/10.4000/ei.926
  • Briguglio, L., & Briguglio, M. (1996). Sustainable tourism in the Maltese Islands. In L. Briguglio, R. Butler, D. Harrison, & W. Leal Filho (Eds.), Sustainable tourism in islands and small states: Case studies (1st ed., pp. 162–179). Pinter.
  • Bruzzi, L., Boragno, V., Serrano-Bernardo, F. A., Verità, S., & Rosúa-Campos, J. L. (2011). Environmental management policy in a coastal tourism municipality: The case study of Cervia (Italy). Local Environment, 16(2), 93–113. https://doi.org/10.1080/13549839.2011.558075
  • Budeanu, A. (2007). Sustainable tourist behaviour–A discussion of opportunities for change. International Journal of Consumer Studies, 31(5), 499–508. https://doi.org/10.1111/j.1470-6431.2007.00606.x
  • Chan, E. S., Hon, A. H., Chan, W., & Okumus, F. (2014). What drives employees’ intentions to implement green practices in hotels? The role of knowledge, awareness, concern and ecological behaviour. International Journal of Hospitality Management, 40, 20–28. https://doi.org/10.1016/j.ijhm.2014.03.001
  • Chan, E. S., Hon, A. H., Okumus, F., & Chan, W. (2017). An empirical study of environmental practices and employee ecological behavior in the hotel industry. Journal of Hospitality & Tourism Research, 41(5), 585–608. https://doi.org/10.1177/1096348014550873
  • Cheng, T. M., & Wu, H. C. (2015). How do environmental knowledge, environmental sensitivity, and place attachment affect environmentally responsible behavior? An integrated approach for sustainable island tourism. Journal of Sustainable Tourism, 23(4), 557–576. https://doi.org/10.1080/09669582.2014.965177
  • Clifton, D., & Amran, A. (2011). The stakeholder approach: A sustainability perspective. Journal of Business Ethics, 98(1), 121–136. https://doi.org/10.1007/s10551-010-0538-6
  • Cucculelli, M., & Goffi, G. (2016). Does sustainability enhance tourism destination competitiveness? Evidence from Italian Destinations of Excellence. Journal of Cleaner Production, 111, 370–382. https://doi.org/10.1016/j.jclepro.2014.12.069
  • Diday, E. (2000). An introduction to symbolic data analysis and its application to the SODAS project. Revista de Matemática: Teoría y Aplicaciones, 7(1–2), 1–22. https://doi.org/10.15517/rmta.v7i1-2.177
  • Diday, E., & Murthy, M. N. (2005). Symbolic data clustering. In Encyclopedia of data warehousing and mining (pp. 1087–1091). IGI Global.
  • Drago, C. (2018). MCA-based community detection. In Classification, (big) data analysis and statistical learning (pp. 59–66). Springer.
  • Drago, C., & Reale, A. (2017, June). Functional regionalization and the analysis of symbolic data. In The 6th Workshop on Symbolic Data Analysis, SDA.
  • Drago, C., Rosolino, C., & Ricciuti, R. (2020, November). Symbolic data analysis of the Italian airport system. AIP Conference Proceedings, 2293(1), 240014.
  • Dunlap, R. E., Van Liere, K. D., Mertig, A. G., & Jones, R. E. (2000). New trends in measuring environmental attitudes: Measuring endorsement of the new ecological paradigm: A revised NEP scale. Journal of Social Issues, 56(3), 425–442. https://doi.org/10.1111/0022-4537.00176
  • Fransson, N., & Gärling, T. (1999). Environmental concern: Conceptual definitions, measurement methods, and research findings. Journal of Environmental Psychology, 19(4), 369–382. https://doi.org/10.1006/jevp.1999.0141
  • Fryxell, G. E., & Lo, C. W. H. (2003). The influence of environmental knowledge and values on managerial behaviours on behalf of the environment: An empirical examination of managers in China. Journal of Business Ethics, 46(1), 45–69. https://doi.org/10.1023/A:1024773012398
  • García‐Falcón, J. M., & Medina‐Muñoz, D. (1999). Sustainable tourism development in islands: A case study of Gran Canaria. Business Strategy and the Environment, 8(6), 336–357. https://doi.org/10.1002/(SICI)1099-0836(199911/12)8:6<336::AID-BSE217>3.0.CO;2-7
  • Glyptou, K., Kalogeras, N., Skuras, D., & Spilanis, I. (2022). Clustering sustainable destinations: Empirical evidence from selected Mediterranean countries. Sustainability, 14(9), 5507. https://doi.org/10.3390/su14095507
  • Gond, J. P., El Akremi, A., Swaen, V., & Babu, N. (2017). The psychological microfoundations of corporate social responsibility: A person‐centric systematic review. Journal of Organizational Behavior, 38(2), 225–246. https://doi.org/10.1002/job.2170
  • Gössling, S., & Higham, J. (2021). The low-carbon imperative: Destination management under urgent climate change. Journal of Travel Research, 60(6), 1167–1179. https://doi.org/10.1177/0047287520933679
  • Gössling, S., & Schweiggart, N. (2022). Two years of COVID-19 and tourism: What we learned, and what we should have learned. Journal of Sustainable Tourism, 30(4), 915–931. https://doi.org/10.1080/09669582.2022.2029872
  • Greenacre, M., & Blasius, J. (2006). Multiple correspondence analysis and related methods. Chapman and Hall; CRC.
  • Han, J. H., Lee, M. J., & Hwang, Y. S. (2016). Tourists’ environmentally responsible behavior in response to climate change and tourist experiences in nature-based tourism. Sustainability, 8(7), 644. https://doi.org/10.3390/su8070644
  • Higham, J., Font, X., & Wu, J. (2022). Code red for sustainable tourism. Journal of Sustainable Tourism, 30(1), 1–13. https://doi.org/10.1080/09669582.2022.2008128
  • Hsu, C. Y., Chen, M. Y., Nyaupane, G. P., & Lin, S. H. (2020). Measuring sustainable tourism attitude scale (SUS-TAS) in an Eastern island context. Tourism Management Perspectives, 33, 100617. https://doi.org/10.1016/j.tmp.2019.100617
  • Huybers, T., & Bennett, J. (2003). Environmental management and the competitiveness of nature-based tourism destinations. Environmental and Resource Economics, 24(3), 213–233. https://doi.org/10.1023/A:1022942001100
  • Italian National Institute of Statistics (2020). Retrieved from https://www.istat.it/it/files//2020/12/Prospetti-Turismo_2019_2020.xlsx
  • Italian National Institute of Statistics (2022, January 19). Classificazione dei comuni in base alla densità turistica. Retrieved from https://www.istat.it/it/archivio/247191
  • Juvan, E., & Dolnicar, S. (2016). Measuring environmentally sustainable tourist behaviour. Annals of Tourism Research, 59, 30–44. https://doi.org/10.1016/j.annals.2016.03.006
  • Karatzoglou, B., & Spilanis, I. (2010). Sustainable tourism in Greek islands: The integration of activity‐based environmental management with a destination environmental scorecard based on the adaptive resource management paradigm. Business Strategy and the Environment, 19(1), 26–38.
  • Kim, M. S., & Stepchenkova, S. (2020). Altruistic values and environmental knowledge as triggers of pro-environmental behavior among tourists. Current Issues in Tourism, 23(13), 1575–1580. https://doi.org/10.1080/13683500.2019.1628188
  • Kim, M., & Lee, S. M. (2022). Drivers and interrelationships of three types of pro-environmental behaviors in the workplace. International Journal of Contemporary Hospitality Management, 34(5), 1854–1881. https://doi.org/10.1108/IJCHM-09-2021-1094
  • Kokkranikal, J., McLellan, R., & Baum, T. (2003). Island tourism and sustainability: A case study of the Lakshadweep Islands. Journal of Sustainable Tourism, 11(5), 426–447. https://doi.org/10.1080/09669580308667214
  • Kollmuss, A., & Agyeman, J. (2002). Mind the gap: Why do people act environmentally and what are the barriers to pro-environmental behavior? Environmental Education Research, 8(3), 239–260. https://doi.org/10.1080/13504620220145401
  • Kuo, F. I., Fang, W. T., & LePage, B. A. (2022). Proactive environmental strategies in the hotel industry: Eco-innovation, green competitive advantage, and green core competence. Journal of Sustainable Tourism, 30(6), 1240–1261. https://doi.org/10.1080/09669582.2021.1931254
  • Kuščer, K., Mihalič, T., & Pechlaner, H. (2017). Innovation, sustainable tourism and environments in mountain destination development: a comparative analysis of Austria, Slovenia and Switzerland. Journal of Sustainable Tourism, 25(4), 489–504.
  • Lê, S., Josse, J., & Husson, F. (2008). FactoMineR: An R package for multivariate analysis. Journal of Statistical Software, 25(1), 18. https://doi.org/10.18637/jss.v025.i01
  • Lee, C. K., Olya, H., Ahmad, M. S., Kim, K. H., & Oh, M. J. (2021). Sustainable intelligence, destination social responsibility, and pro-environmental behaviour of visitors: Evidence from an eco-tourism site. Journal of Hospitality and Tourism Management, 47, 365–376. https://doi.org/10.1016/j.jhtm.2021.04.010
  • Lee, K. F. (2001). Sustainable tourism destinations: The importance of cleaner production. Journal of Cleaner Production, 9(4), 313–323. https://doi.org/10.1016/S0959-6526(00)00071-8
  • Le-Klähn, D.-T., & Hall, C. M. (2015). Tourist use of public transport at destinations–A review. Current Issues in Tourism, 18(8), 785–803. https://doi.org/10.1080/13683500.2014.948812
  • Lenzen, M., Sun, Y. Y., Faturay, F., Ting, Y. P., Geschke, A., & Malik, A. (2018). The carbon footprint of global tourism. Nature Climate Change, 8(6), 522–528. https://doi.org/10.1038/s41558-018-0141-x
  • Li, J., Lee, T. J., Chen, N., & Park, K. S. (2023). Pro-environmental behaviour of the residents in sensitive tourism destinations. Journal of Vacation Marketing, 29(2), 291–308. https://doi.org/10.1177/13567667221101406
  • Li, Q., & Wu, M. (2020). Tourists’ pro-environmental behaviour in travel destinations: Benchmarking the power of social interaction and individual attitude. Journal of Sustainable Tourism, 28(9), 1371–1389. https://doi.org/10.1080/09669582.2020.1737091
  • Lin, M. T., Zhu, D., Liu, C., & Kim, P. B. (2022). A systematic review of empirical studies of pro-environmental behavior in hospitality and tourism contexts. International Journal of Contemporary Hospitality Management, 34(11), 3982–4006. https://doi.org/10.1108/IJCHM-12-2021-1478
  • Marin, C., & Jafari, J. (2002). Sustainable hotels for sustainable destinations. Annals of Tourism Research, 29(1), 266–268. https://doi.org/10.1016/S0160-7383(01)00023-8
  • McIntyre, A., & Milfont, T. L. (2015). Who cares? Measuring environmental attitudes. In R. Gifford (Ed.), Research methods for environmental psychology (pp. 93–114). Wiley.
  • Mihalič, T. (2000). Environmental management of a tourist destination: A factor of tourism competitiveness. Tourism Management, 21(1), 65–78. https://doi.org/10.1016/S0261-5177(99)00096-5
  • Moodysson, J., & Jonsson, O. (2007). Knowledge collaboration and proximity: The spatial organization of biotech innovation projects. European Urban and Regional Studies, 14(2), 115–131. https://doi.org/10.1177/0969776407075556
  • Nisar, Q. A., Haider, S., Ali, F., Jamshed, S., Ryu, K., & Gill, S. S. (2021). Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior. Journal of Cleaner Production, 311, 127504. https://doi.org/10.1016/j.jclepro.2021.127504
  • Noirhomme‐Fraiture, M., & Brito, P. (2011). Far beyond the classical data models: Symbolic data analysis. Statistical Analysis and Data Mining: The ASA Data Science Journal, 4(2), 157–170. https://doi.org/10.1002/sam.10112
  • Okumus, F., Köseoglu, M. A., Chan, E., Hon, A., & Avci, U. (2019). How do hotel employees’ environmental attitudes and intentions to implement green practices relate to their ecological behavior? Journal of Hospitality and Tourism Management, 39, 193–200. https://doi.org/10.1016/j.jhtm.2019.04.008
  • Peng, X., & Lee, S. (2019). Self-discipline or self-interest? The antecedents of hotel employees’ pro-environmental behaviours. Journal of Sustainable Tourism, 27(9), 1457–1476. https://doi.org/10.1080/09669582.2019.1632320
  • Pham, N. T., Tučková, Z., & Jabbour, C. J. C. (2019). Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism management, 72, 386–399.
  • Qu, Y., Xu, F., & Lyu, X. (2019). Motivational place attachment dimensions and the pro-environmental behaviour intention of mass tourists: A moderated mediation model. Current Issues in Tourism, 22(2), 197–217. https://doi.org/10.1080/13683500.2017.1399988
  • R Core Team (2021). R: A language and environment for statistical computing. R Foundation for Statistical Computing. Retrieved from https://www.R-project.org/
  • Rezapouraghdam, H., Alipour, H., & Darvishmotevali, M. (2018). Employee workplace spirituality and pro-environmental behavior in the hotel industry. Journal of Sustainable Tourism, 26(5), 740–758. https://doi.org/10.1080/09669582.2017.1409229
  • Rodríguez Díaz, M., & Espino Rodríguez, T. F. (2016). Determining the sustainability factors and performance of a tourism destination from the stakeholders’ perspective. Sustainability, 8(9), 951. https://doi.org/10.3390/su8090951
  • Rodríguez, C., Jacob, M., & Florido, C. (2020). Socioeconomic profile of tourists with a greater circular attitude and behaviour in hotels of a sun and beach destination. International Journal of Environmental Research and Public Health, 17(24), 9392. https://doi.org/10.3390/ijerph17249392
  • Rodriguez, O. (2020). RSDA: R to symbolic data analysis. R package version 3.0.9. Retrieved from http://www.oldemarrodriguez.com
  • Roxas, F. M. Y., Rivera, J. P. R., & Gutierrez, E. L. M. (2020). Mapping stakeholders’ roles in governing sustainable tourism destinations. Journal of Hospitality and Tourism Management, 45, 387–398. https://doi.org/10.1016/j.jhtm.2020.09.005
  • Sánchez‐Medina, P. S., Díaz‐Pichardo, R., & Cruz‐Bautista, M. (2016). Stakeholder influence on the implementation of environmental management practices in the hotel industry. International Journal of Tourism Research, 18(4), 387–398. https://doi.org/10.1002/jtr.2056
  • Santos, M. C., Veiga, C., Santos, J. A. C., & Águas, P. (2022). Sustainability as a success factor for tourism destinations: A systematic literature review. Worldwide Hospitality and Tourism Themes, 14(1), 20–37. https://doi.org/10.1108/WHATT-10-2021-0139
  • Schianetz, K., Kavanagh, L., & Lockington, D. (2007). Concepts and tools for comprehensive sustainability assessments for tourism destinations: A comparative review. Journal of Sustainable Tourism, 15(4), 369–389. https://doi.org/10.2167/jost659.0
  • Schwartz, S. H. (1977). Normative influences on altruism. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 10). Academic Press.
  • Sharma, R., & Gupta, A. (2020). Pro-environmental behaviour among tourists visiting national parks: Application of value-belief-norm theory in an emerging economy context. Asia Pacific Journal of Tourism Research, 25(8), 829–840. https://doi.org/10.1080/10941665.2020.1774784
  • Si, W., Jiang, C., & Meng, L. (2022). The relationship between environmental awareness, habitat quality, and community residents’ pro-environmental behavior—Mediated effects model analysis based on social capital. International Journal of Environmental Research and Public Health, 19(20), 13253. https://doi.org/10.3390/ijerph192013253
  • Sigala, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research. Journal of Business Research, 117, 312–321. https://doi.org/10.1016/j.jbusres.2020.06.015
  • Stern, P. C. (2000). New environmental theories: Toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407–424. https://doi.org/10.1111/0022-4537.00175
  • Su, L., & Swanson, S. R. (2017). The effect of destination social responsibility on tourist environmentally responsible behaviour: Compared analysis of first-time and repeat tourists. Tourism Management, 60, 308–321. https://doi.org/10.1016/j.tourman.2016.12.011
  • Su, L., Huang, S. S., & Pearce, J. (2018). How does destination social responsibility contribute to environmentally responsible behaviour? A destination resident perspective. Journal of Business Research, 86, 179–189. https://doi.org/10.1016/j.jbusres.2018.02.011
  • Su, L., Swanson, S. R., & He, X. (2020). A scale to measure residents perceptions of destination social responsibility. Journal of Sustainable Tourism, 28(6), 873–897. https://doi.org/10.1080/09669582.2019.1708372
  • Tajfel, H., & Turner, J. C. (2004). The social identity theory of intergroup behavior. In Political psychology (pp. 276–293). Psychology Press.
  • Torre, A., & Gilly, P. (2000). On the analytical dimension of proximity dynamics. Regional Studies, 34(2), 169–180. https://doi.org/10.1080/00343400050006087
  • Torres-Delgado, A., & Palomeque, F. L. (2014). Measuring sustainable tourism at the municipal level. Annals of Tourism Research, 49, 122–137. https://doi.org/10.1016/j.annals.2014.09.003
  • Umrani, W. A., Channa, N. A., Yousaf, A., Ahmed, U., Pahi, M. H., & Ramayah, T. (2020). Greening the workforce to achieve environmental performance in hotel industry: A serial mediation model. Journal of Hospitality and Tourism Management, 44, 50–60. https://doi.org/10.1016/j.jhtm.2020.05.007
  • Waligo, V. M., Clarke, J., & Hawkins, R. (2013). Implementing sustainable tourism: A multi-stakeholder involvement management framework. Tourism management, 36, 342–353.
  • Wang, S., Ji, C., He, H., Zhang, Z., & Zhang, L. (2021). Tourists’ waste reduction behavioral intentions at tourist destinations: An integrative research framework. Sustainable Production and Consumption, 25, 540–550. https://doi.org/10.1016/j.spc.2020.12.010
  • Wang, S., Wang, J., Li, J., & Yang, F. (2020). Do motivations contribute to local residents’ engagement in pro-environmental behaviors? Resident-destination relationship and pro-environmental climate perspective. Journal of Sustainable Tourism, 28(6), 834–852. https://doi.org/10.1080/09669582.2019.1707215
  • World Travel & Tourism Council (2019). Economic impact report. Retrieved from https://wttc.org/Research/Economic-Impact
  • Wuyts, S., Colombo, M. G., Dutta, S., & Nooteboom, B. (2005). Empirical tests of optimal cognitive distance. Journal of Economic Behavior & Organization, 58(2), 277–302. https://doi.org/10.1016/j.jebo.2004.03.019
  • Xu, Y., Li, W., & Chi, S. (2021). Altruism, environmental concerns, and pro-environmental behaviors of urban residents: A case study in a typical Chinese city. Frontiers in Psychology, 12, 643759. https://doi.org/10.3389/fpsyg.2021.643759
  • Yin, J. (1999). Elite opinion and media diffusion: Exploring environmental attitudes. Harvard International Journal of Press/Politics, 4(3), 62–86. https://doi.org/10.1177/1081180X99004003006
  • Zhang, J., & Huang, R. (2019). Employees’ pro-environmental behaviours (PEBs) at international hotel chains (IHCs) in China: The mediating role of environmental concerns (ECs). Journal of Hospitality and Tourism Management, 39, 129–136. https://doi.org/10.1016/j.jhtm.2019.03.007
  • Zhang, Y., Zhang, H. L., Zhang, J., & Cheng, S. (2014). Predicting residents’ pro-environmental behaviors at tourist sites: The role of awareness of disaster’s consequences, values, and place attachment. Journal of Environmental Psychology, 40, 131–146. https://doi.org/10.1016/j.jenvp.2014.06.001

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.