References
- ASP News (2003) www.aspnews.com , accessed 6 September 2003.
- Bartholomew , D. 2005 . ‘Hosting Gets Hot’, . Industry Week , 254 (3) : 67
- Best Software (2005) http://www.bestsoftware.com , accessed 20 May 2005.
- BRAL (2005) http://www.bral.com , accessed 21 May 2005.
- Brown , D. H. and Lockett , N. 2001 . ‘Engaging SMEs in E‐Business: The Role of Intermediaries within eClusters’, . Electronic Markets: The International Journal , 11 (1) : 52 – 8 .
- Brown , D. H. and Lockett , N. 2004 . ‘The Potential of Critical Applications for Engaging SMEs in E‐Business’, . European Journal of Information Systems , 13 (1) : 21 – 34 .
- Chandrasekhar, K. (2005) ‘Why SaaS Is Making a Comeback’, online at: http://www.aspnews.com/trends/article.php/11306_3492541_1 , accessed 1 June 2005.
- Clyde (2005) Clyde Valley BroadBand Initiative, online at: http://www.cbbi.co.uk/ , accessed 11 October 2005.
- Clyman, J. (2004) ‘Business IT: Rent or Buy?’, online at: http://www.pcmag.com/article2/0,1759,1651062,00.asp , accessed 1 June 2005.
- Company Books (2005) http://www.companybooks.co.uk , accessed 21 May 2005.
- Coursey, D. (2004) ‘How I Run My Business with Online Software’, online at: http://reviews‐zdnet.com.com/AnchorDesk/4520‐7297_16‐5124848.html (http://reviews-zdnet.com.com/AnchorDesk/4520-7297_16-5124848.html) , accessed 31 May 2005.
- Cragg , P. and King , M. 1993 . ‘Small‐Firm Computing: Motivators and Inhibitors’, . MIS Quarterly , 17 (1) : 47 – 60 .
- Cumbria (2005) Cumbria ICT Broadband Initiative, online at: http://www.cibi.org.uk/ , accessed 11 October 2005.
- Currie , W. , Desai , B. and Khan , N. 2004 . ‘Customer Evaluation of Application Services Provisioning in Five Vertical Sectors’, . Journal of Information Technology , 19 (1) : 39 – 58 .
- DTI . 2000 . Business into the Information Age: International Benchmarking Study 2000, , Department of Trade and Industry, UK .
- DTI . 2004 . Business into the Information Age: International Benchmarking Study 2004, , Department of Trade and Industry, UK .
- EC (2005) http://www.ebusiness‐watch.org/ (http://www.ebusiness-watch.org/) , accessed 10 March 2005.
- Fillis , I. , Johansson , U. and Wagner , B. 2004 . ‘A Qualitative Investigation of Smaller Firm e‐business Development’, . Journal of Small Business and Enterprise Development , 11 (3) : 349 – 61 .
- Gillian , C. , Graham , S. , Levitt , M. , McArthur , J. , Murray , S. , Turner , V. , Villars , R. and McCathy Whalen , M. 1999 . The ASPs' Impact on the IT Industry, , IDC Corporation .
- Iacovou , C. , Benbasat , I. and Dexter , A. 1995 . ‘Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology’, . MIS Quarterly , 19 (4) : 465 – 85 .
- Intuit (2005) http://www.intuit.com , accessed 18 May 2005.
- Jutla , D. , Bodorick , P. and Dhaliwal , J. 2002 . ‘Supporting the e‐business Readiness of Small and Medium‐sized Enterprises: Approaches and Metrics’, . Internet Research , 12 (2) : 139 – 64 .
- Koh , S. and Maguire , S. 2004 . ‘Identifying the Adoption of e‐business and Knowledge Management within SMEs’, . Journal of Small Business and Enterprise Development , 11 (3) : 338 – 48 .
- Levy , M. and Powell , P. 2003 . ‘Exploring SME Internet Adoption: Towards a Contingent Model’, . Electronic Markets , 13 (2) : 173 – 81 .
- Lincolnshire (2005) Lincolnshire Broadband Initiative, online at: http://www.onlincolnshire.net/ , accessed 11 October 2005.
- Lockett , N. and Brown , D. 2005 . ‘An SME Perspective of Vertical Application Service Providers’, . International Journal of Enterprise Information Systems , 1 (2) : 37 – 55 .
- Lockett , N. and Brown , D. 2006a, forthcoming . ‘Aggregation and the Role of Trusted Third Parties in SME E‐Business Engagement: A Regional Policy Issue’, . International Small Business Journal , 24 (2)
- Lockett , N. and Brown , D. 2006b . “ ‘E‐Business and the Small Firm’, ” . In Enterprise & Small Business: Principles, Practice & Policy, , Edited by: Carter , S and Jones‐Evans , D (eds) . Harlow, , UK : Pearson Education . 2nd edn
- Manchester, P. (2005) ‘CRM Adapts to Pay‐as‐you‐go’, online at: http://www.insightexec.com/cgi‐bin/item.cgi?id = 131293 (http://www.insightexec.com/cgi-bin/item.cgi?id = 131293) , accessed 1 June 2005.
- McCausland , R. 2004 . ‘Online Payroll: The Small Firm Connection’, . The Practical Accountant , 37 (4) : 36
- Meckel , M. , Walters , D. , Greenwood , A. and Baugh , P. 2004 . ‘A Taxonomy of e‐business Adoption and Strategies in Small and Medium Sized Enterprises’, . Strategic Change , 13 (3) : 259 – 69 .
- Mehrtens , J. , Cragg , P. and Mills , M. 2001 . ‘A Model of Internet Adoption by SMEs’, . Information & Management , 39 (2) : 165 – 76 .
- NetSuite (2005) http://www.netsuite.com , accessed 20 May 2005.
- Newell , S. , Swan , J. and Galliers , R. 2000 . ‘A Knowledge Focused Perspective on the Diffusion and Adoption of Complex Information Technologies: The BPR Example’, . Information Systems Journal , 10 (3) : 239 – 59 .
- Noguska (2005) http://www.noguska.com , accessed 20 May 2005.
- Poon , S. 2000 . ‘Business Environment and Internet Commerce Benefit – A Small Business Perspective’, . European Journal of Information Systems , 9 : 72 – 81 .
- Poon , S. and Swatman , P. 1997 . ‘Small Business Use of the Internet: Findings from Australian Case Studies’, . International Marketing Review , 14 (5) : 385 – 402 .
- Poon , S. and Swatman , P. 1999 . ‘An Exploratory Study of Small Business Internet Commerce Issues’, . Information & Management , 35 (1) : 9 – 18 .
- RAE and BCS . 2004 . ‘The Challenges of Complex IT Projects’, Royal Academy of Engineering and The British Computer Society, UK. April 2004
- Salesforce (2005) http://www.salesforce.com , accessed 20 May 2005.
- Scottish Enterprise . 2002 . ASP Development in Scotland: To evaluate ASP development within Scotland, , Glasgow, , UK : Parallel56 .
- Siebel (2005) http://www.crmondemand.com , accessed 30 May 2005.
- Swan , J. and Newell , S. 1995 . ‘The Role of Professional Associations in Technology Diffusion’, . Organization Studies , 16 (5) : 847 – 74 .
- Venkatraman , N. and Henderson , J. 1992 . ‘Strategic Alignment: Leveraging information technology for transforming organisations’, . IBM Systems Journal , 32 (1) : 4 – 16 .
- Ward , J. and Peppard , J. 2002 . Strategic Planning for Information Systems, , West Sussex : John Wiley & Sons . 3rd edn
- Willcocks , L. , Sauer , C. and Associates . 2000 . Moving to E‐Business, , London : Routledge .
- Windrum, P. and Berranger, P. (2002) ‘The Adoption of e‐business Technology by SMEs’, online at: http://www.merit.unimaas.nl/publications/ .
- Yin , R. 2003 . Case Study Research: Design and Methods, , Beverley Hills, CA : Sage . 3rd edn