10,587
Views
46
CrossRef citations to date
0
Altmetric
Articles

Agencing ethical consumers: smartphone apps and the socio-material reconfiguration of everyday life

ORCID Icon &
Pages 131-156 | Received 18 Mar 2016, Accepted 05 Mar 2018, Published online: 25 Apr 2018

References

  • Akrich, M. 2000. “The De-scription of Technical Objects.” In Shaping Technology/Building Society – Studies in Sociotechnical Change, edited by W. E. Bijker and J. Law, 205–224. London: The MIT Press.
  • Alevizou, P. J., C. J. Oates, and S. McDonald. 2015. “The Well(s) of Knowledge: The Decoding of Sustainability Claims in the UK and in Greece.” Sustainability 7: 8729–8747. doi: 10.3390/su7078729
  • Arvidsson, A. 2013. “The Potential of Consumer Publics.” Ephemera: Theory and Politics in Organization 13 (2): 367–391.
  • Atkinson, L. 2013. “Smart Shoppers? Using QR Codes and ‘Green’ Smartphone Apps to Mobilize Sustainable Consumption in the Retail Environment.” International Journal of Consumer Studies 37 (4): 387–393. doi: 10.1111/ijcs.12025
  • Bajde, D. 2013. “Consumer Culture Theory (re)Visits Actor–Network Theory: Flattening Consumption Studies.” Marketing Theory 13 (2): 227–242. doi: 10.1177/1470593113477887
  • Barnett, C., N. Clarke, P. Cloke, and A. Malpass. 2005a. “The Political Ethics of Consumerism.” Consumer Policy Review 15 (2): 45–51.
  • Barnett, C., P. Cloke, N. Clarke, and A. Malpass. 2005b. “Consuming Ethics: Articulating the Subjects and Spaces of Ethical Consumption.” Antipode 37 (1): 23–45. doi: 10.1111/j.0066-4812.2005.00472.x
  • Beer, D., and R. Burrows. 2010. “Consumption, Prosumption and Participatory Web Cultures: An Introduction.” Journal of Consumer Culture 10 (3): 3–12. doi: 10.1177/1469540509354009
  • Beneito-Montagut, R. 2011. “Ethnography Goes Online: Towards a User-centred Methodology to Research Interpersonal Communication on the Internet.” Qualitative Research 11 (6): 716–735. doi: 10.1177/1468794111413368
  • Brembeck, H., K. M. Ekström, and M. Mörck. 2007. “Little Monsters – (De)Coupling Assemblages of Consumption. Berlin: Lit.
  • Bruni, A. 2005. “Shadowing Software and Clinical Records: On the Ethnography of Non-humans and Heterogeneous Contexts.” Organization 12 (3): 357–378. doi: 10.1177/1350508405051272
  • Carfagna, L. B., E. A. Dubois, C. Fitzmaurice, M. Y. Ouimette, J. B. Schor, M. Willis, and T. Laidley. 2014. “An Emerging Eco-habitus: The Reconfiguration of High Cultural Capital Practices among Ethical Consumers.” Journal of Consumer Culture 14 (2): 158–178. doi: 10.1177/1469540514526227
  • Carrington, V. 2012. “There’s No Going Back. Roxie’s Iphone: An Object Ethnography.” Language and Literacy 14 (2): 27–40. doi: 10.20360/G2WW28
  • Charitsis, V. 2016. “Prosuming (the) Self.” Ephemera: Theory and Politics in Organization 16 (3): 37–59.
  • Charmaz, K. 2006. Constructing Grounded Theory – A Practical Guide Through Qualitative Analysis. Los Angeles, CA: Sage.
  • Chatzidakis, A., P. Maclaran, and A. Bradshaw. 2012. “Heterotopian Space and the Utopics of Ethical and Green Consumption.” Journal of Marketing Management 28 (3–4): 494–515. doi: 10.1080/0267257X.2012.668922
  • Cherrier, H., and J. B. Murray. 2002. “Drifting Away From Excessive Consumption: A New Social Movement Based on Identity Construction.” Advances in Consumer Research 29: 245–247.
  • Cherrier, H., and J. B. Murray. 2007. “Reflexive Dispossession and the Self: Constructing a Processual Theory of Identity.” Consumption, Markets and Culture 10 (1): 1–29. doi: 10.1080/10253860601116452
  • Cochoy, F. 2004. “Is the Modern Consumer a Buridańs Donkey? Product Packaging and Consumer Choice.” In Elusive Consumption, edited by K. M. Ekström and H. Brembeck, 205–227. New York: Berg.
  • Cochoy, F. 2007. “A Sociology of Market-things: On Tending the Garden of Choices in Mass Retailing.” The Sociological Review 55: 109–129. doi: 10.1111/j.1467-954X.2007.00732.x
  • Cochoy, F. 2008. “Calculation, Qualculation, Calqulation: Shopping Cart Arithmetic, Equipped Cognition and the Clustered Consumer.” Marketing Theory 8 (1): 15–44. doi: 10.1177/1470593107086483
  • Cochoy, F. 2014. “Consumers at Work, or Curiosity at Play? Revisiting the Prosumption/Value Cocreation Debate with Smartphones and Two-dimensional bar Codes.” Marketing Theory 15 (2): 133–153. doi: 10.1177/1470593114540676
  • Cochoy, F., J. Hagberg, M. P. McIntyre, and N. Sörum. 2017. Digitalizing Consumption: how Devices Shape Consumer Culture. London: Routledge.
  • Cochoy, F., P. Trompette, and L. Araujo. 2016. ‘From Market Agencements to Market Agencing: An Introduction.’ Consumption, Markets and Culture 19 (1): 3–16. doi: 10.1080/10253866.2015.1096066
  • Connolly, J., and A. Prothero. 2003. “Sustainable Consumption: Consumption, Consumers and the Commodity Discourse.” Consumption, Markets and Culture 6 (4): 275–291. doi: 10.1080/1025386032000168311
  • Connolly, J., and A. Prothero. 2008. “Green Consumption – Life-politics, Risk and Contradictions.” Journal of Consumer Culture 8 (1): 117–145. doi: 10.1177/1469540507086422
  • Darier, É. 1996. “Environmental Governmentality: The Case of Canada’s Green Plan.” Environmental Politics 5 (4): 585–606. doi: 10.1080/09644019608414294
  • Deterding, S., D. Dixon, R. Khaled, and L. Nacke. 2011. “ From Game Design Elements to Gamefulness: Defining ‘Gamification.’” MindTrek’11, September 28–30, 2011, Tampere, Finland.
  • Dickson, M. A. 2005. “Identifying and Profiling Apparel Label User.” In The Ethical Consumer, edited by R. Harrison, T. Newholm, and D. Shaw, 155–171. London: Sage.
  • Elliott, R. 2013. “The Taste for Green: The Possibilities and Dynamics of Status Differentiation Through ‘Green’ Consumption.” Poetics 41: 294–322. doi: 10.1016/j.poetic.2013.03.003
  • Fuentes, C. 2014a. “Green Materialities: Marketing and the Socio-material Construction of Green Products.” Business Strategy and the Environment 23 (2): 105–116. doi: 10.1002/bse.1768
  • Fuentes, C. 2014b. “Managing Green Complexities: ConsumerśStrategies and Techniques for Greener Shopping.” International Journal of Consumer Studies 38 (5): 485–492. doi: 10.1111/ijcs.12124
  • Fuentes, C. 2017. “Play a Game, Save the Planet: Gamification as a way to Promote Green Consumption. In Dymek, M & Zackariasson, P (Eds.) The Business of Gamification: A Critical Analysis. Routledge.” In The Business of Gamification: A Critical Analysis, edited by M. Dymek and P. Zackariasson, 144–160. London: Routledge.
  • Fuentes, C., K. Bäckström, and A. Svingstedt. 2017. “Smartphones and the Reconfiguration of Retailscapes: Stores, Shopping, and Digitalization.” Journal of Retailing and Consumer Services 39 (4): 270–278. doi: 10.1016/j.jretconser.2017.08.006
  • Giesler, M., and E. Veresiu. 2014. “Creating the Responsible Consumer: Moralistic Governance Regimes and Consumer Subjectivity.” Journal of Consumer Research 41 (3): 840–857. doi: 10.1086/677842
  • Graham, M., and H. Haarstad. 2011. “Transparency and Development: Ethical Consumption Through Web 2.0 and the Internet of Things.” Information Technologies & International Development 7 (1): 1–14. doi: 10.4018/jiit.2011010101
  • Guthrie, C. 2013. “Smart Technology and the Moral Life.” Ethics & Behavior 23 (4): 324–337. doi: 10.1080/10508422.2013.787359
  • Hagberg, J. 2016. “Agencing Practices: A Historical Exploration of Shopping Bags.” Consumption, Markets and Culture 19 (1): 111–132. doi: 10.1080/10253866.2015.1067200
  • Halkier, B. 1999. “Consequences of the Politicization of Consumption: The Example of Environmental Friendly Consumption Practices.” Journal of Environmental Policy & Planning 1 (1): 25–41. doi: 10.1080/714038522
  • Hannerz, U. 2003. “Being There … and There … and There! Reflections on Multi-sited Ethnography.” Ethnography 4 (2): 201–216. doi: 10.1177/14661381030042003
  • Hansson, N. 2015. “‘Mobility-things’ and Consumption: Conceptualizing Differently Mobile Families on the Move with Recent Purchases in Urban Space.” Consumption, Markets and Culture 18 (1): 72–91. doi: 10.1080/10253866.2014.899494
  • Hansson, L. 2017. “Promoting Ethical Consumption: The Construction of Smartphone Apps as ‘Ethical’ Choice Prescribers.” In Digitalizing Consumption: Tracing how Devices Shape Consumer Culture, edited by F. Cochoy, J. Hagberg, M. P. McIntyre, and N. Sörum, 103–121. London: Routledge.
  • Hawkins, G. 2011. “Packaging Water: Plastic Bottles as Market and Public Devices.” Economy and Society 40 (4): 534–552. doi: 10.1080/03085147.2011.602295
  • Hess, D. 2001. “Ethnography and the Development of Science and Technology Studies.” In Handbook of Ethnography, edited by P. Atkinson, A. Coffey, S. Delamont, J. Lofland, and L. Lofland, 234–245. London: Sage.
  • Hjalmarson, H., M. Macquet, and E. Sjöström. 2010. “Marketing to Consumers in Different Shades of Green: The Case of Chiquita Bananas/Rainforest Alliance.” In Corporate Social Responsibility: Challanges and Practices, edited by P. Dobers, 121–146. Stockholm: Santérus Academic Press.
  • Hobson, K. 2006. “Bins, Bulbs, and Shower Timers: On the ‘Techno-Ethics’ of Sustainable Living.” Ethics, Place and Environment: A Journal of Philosophy & Geography 9 (3): 317–336. doi: 10.1080/13668790600902375
  • Ingram, J., E. Shove, and M. Watson. 2007. “Products and Practices: Selected Concepts from Science and Technology Studies and from Social Theories of Consumption and Practice.” Design Issues 23 (2): 3–16. doi: 10.1162/desi.2007.23.2.3
  • Jackson, P., and J. Everts. 2010. “Anxiety as Social Practice.” Environment and Planning A 42: 2791–2806. doi: 10.1068/a4385
  • Jelsma, J. 2003. “Innovating for Sustainability: Involving Users, Politics and Technology.” Innovation 16 (2): 103–116.
  • Latour, B. 1991. “Technology Is Society Made Durable.” In A Sociology of Monsters: Essays on Power, Technology and Domination, edited by J. Law, 103–131. London: Routledge.
  • Latour, B. 2000a. “When Things Strike Back: A Possible Contribution of ‘Science Studies’ to the Social Sciences.” British Journal of Sociology 51 (1): 107–123. doi: 10.1080/000713100358453
  • Latour, B. 2000b. “Where Are the Missing Masses? The Sociology of a few Mundane Artifacts.” In Shaping Technology/ Building Society – Studies in Sociotechnical Change, edited by W. E. Bijker and John Law, 225–258. Cambridge, MA: The MIT Press.
  • Latour, B. 2002. “Morality and Technology.” Theory, Culture and Society 19 (5): 247–260. doi: 10.1177/026327602761899246
  • Latour, B. 2005. Reassembling the Social – An Introduction to Actor-Network-Theory. Oxford: Oxford University Press.
  • Lewis, T., and E. Potter. 2011. Ethical Consumption: A Critical Introduction. London: Routledge.
  • Littler, J. 2009. Radical Consumption: Shopping for Change in Contemporary Culture. Berkshire: McGraw-Hill.
  • Macnaghten, P. 2003. “Embodying the Environment in Everyday Life Practices.” The Sociological Review 51 (1): 63–84. doi: 10.1111/1467-954X.00408
  • Magaudda, P. 2011. “When Materiality ‘Bites Back’: Digital Music Consumption Practices in the age of Dematerialization.” Journal of Consumer Culture 11 (1): 15–36. doi: 10.1177/1469540510390499
  • Marcus, G. E. 1995. “Ethnography in/of the World System: The Emergence of Multi-Sited Ethnography.” Annual Review of Anthropology 24: 95–117. doi: 10.1146/annurev.an.24.100195.000523
  • Marres, N. 2009. “Testing Powers of Engagement Green Living Experiments, the Ontological Turn and the Undoability of Involvement.” European Journal of Social Theory 12 (1): 117–133. doi: 10.1177/1368431008099647
  • McDonald, S., C. J. Oates, P. J. Alevizou, C. W. Young, and K. Hwang. 2012. “Individual Strategies for Sustainable Consumption.” Journal of Marketing Management 28 (3–4): 445–468. doi: 10.1080/0267257X.2012.658839
  • Megicks, P., J. Memery, and R. J. Angell. 2012. “Understanding Local Food Shopping: Unpaking the Ethical Dimension.” Journal of Marketing Management 28 (3–4): 264–289. doi: 10.1080/0267257X.2012.658838
  • Michael, M. 2000. “These Boots Are Made for Walking … : Mundane Technology, the Body and Human-Environment Relations.” Body & Society 6 (3–4): 107–126. doi: 10.1177/1357034X00006003006
  • Micheletti, M., A. Follesdal, and D. Stolle. 2004. Politics, Products and Markets. New Brunswick: Transactions Publishers.
  • Moisander, J. 2007. “Motivational Complexity of Green Consumerism.” International Journal of Consumer Studies 31: 404–409. doi: 10.1111/j.1470-6431.2007.00586.x
  • Moisander, J., and S. Pesonen. 2002. “Narratives of Sustainable Ways of Living: Constructing the Self and the Other as a Green Consumer.” Management Decision 40 (4): 329–342. doi: 10.1108/00251740210426321
  • Muniesa, F., Y. Millo, and M. Callon. 2007. “An Introduction to Market Devices.” In Market Devices, edited by M. Callon, Y. Millo, and F. Muniesa, 1–12. Oxford: Blackwell.
  • Ozcaglar-Toulouse, N., E. Shiu, and D. Shaw. 2006. “In the Search of Fair Trade: Ethical Consumer Decision Making in France.” International Journal of Consumer Studies 30 (5): 502–514. doi: 10.1111/j.1470-6431.2006.00532.x
  • Peattie, K., and A. Crane. 2005. “Green Marketing: Legend, Myth, Farce or Prophesy?” Qualitative Market Research: An International Journal 8 (4): 357–370. doi: 10.1108/13522750510619733
  • Preda, A. 1999. “The Turn to Things: Arguments for a Sociological Theory of Things.” The Sociological Quarterly 40 (2): 347–366. doi: 10.1111/j.1533-8525.1999.tb00552.x
  • Reisch, L. 2001. “The Internet and Sustainable Consumption: Perspectives on a Janus Face.” Journal of Consumer Policy 24 (3): 251–286. doi: 10.1023/A:1013977509623
  • Rowlands, I. H., D. Scott, and P. Parker. 2003. “Consumers and Green Electricity: Profiling Potential Purchasers.” Business Strategy and the Environment 12: 36–48. doi: 10.1002/bse.346
  • Röpke, I. 2009. “Theories of Practice – New Inspiration for Ecological Economic Studies on Consumption.” Ecological Economics 68: 2490–2497. doi: 10.1016/j.ecolecon.2009.05.015
  • Sahakian, M., and H. Wilhite. 2014. “Making Practice Theory Practicable: Towards More Sustainable Forms of Consumption.” Journal of Consumer Culture 14 (1): 25–44. doi: 10.1177/1469540513505607
  • Sassatelli, R., and F. Davolio. 2010. “Consumption, Pleasure and Politics: Slow Food and the Politico-aesthetic Problematizations of Food.” Journal of Consumer Culture 10 (2): 202–232. doi: 10.1177/1469540510364591
  • Schröder, M. J. A., and M. G. McEachern. 2004. “Consumer Value Conflicts Surrounding Ethical Food Purchase Decisions: A Focus on Animal Welfare.” International Journal of Consumer Studies 28 (2): 168–177. doi: 10.1111/j.1470-6431.2003.00357.x
  • Shaw, D., and I. Clarke. 1999. “Belief Formation in Ethical Consumer Groups: An Exploratory Study.” Marketing Intelligence & Planning 17 (2): 109–119. doi: 10.1108/02634509910260968
  • Shove, E. 2003. Comfort, Cleanliness and Convenience – The Social Organization of Normality. Oxford: Berg.
  • Slater, D. 2006. Consumer Culture & Modernity. Cambridge: Polity Press.
  • Soneryda, L., and Y. Uggla. 2015. “Green Governmentality and Responsibilization: New Forms of Governance and Responses to ‘Consumer Responsibility.’ Environmental Politics 24 (6): 913–931. doi: 10.1080/09644016.2015.1055885
  • Soper, K. 2007. “Re-thinking the ‘Good Life’ – The Citizenship Dimension of Consumer Disaffection with Consumerism.” Journal of Consumer Culture 7 (2): 205–229. doi: 10.1177/1469540507077681
  • Sörum, N., and C. Fuentes. 2016. “Materialiserad Moral: Smartphone, applikationer och etisk konsumtion.” Kulturella perspektiv 25 (2): 6–15.
  • Sörum, N., and C. Fuentes. 2017. “‘Write Something’: The Shaping of Ethical Consumption on Facebook.” In Digitalizing Consumption: Tracing How Devices Shape Consumer Culture, edited by F. Cochoy, J. Hagberg, M. P. McIntyre, and N. Sörum, 144–166. London: Routledge.
  • Spaargaren, G. 2011. “Theories of Practices: Agency, Technology, and Culture – Exploring the Relevance of Practice Theories for the Governance of Sustainable Consumption Practices in the New World-order.” Global Environmental Change 21 (3): 813–822. doi: 10.1016/j.gloenvcha.2011.03.010
  • Stigzelius, I. 2017. Producing Green Consumers: Agencing and Concerning Consumers to Do Green in Everyday Food Practices. Stockholm: Stockholm School of Economics.
  • Strengers, Y., L. Nicholls, and C. Maller. 2016. “Curious Energy Consumers: Humans and Nonhumans in Assemblages of Household Practice.” Journal of Consumer Culture 16 (3): 761–780. doi: 10.1177/1469540514536194
  • Thompson, C. J., and G. Coskuner-Balli. 2007. “Enchanting Ethical Consumerism – The Case of Community Supported Agriculture.” Journal of Consumer Culture 7 (3): 275–303. doi: 10.1177/1469540507081631
  • Watson, M., and E. Shove. 2008. “Product, Competence, Project and Practice: DIY and the Dynamics of Craft Consumption.” Journal of Consumer Culture 8 (1): 69–89. doi: 10.1177/1469540507085726
  • Wilk, R. 2001. “Consuming Morality.” Journal of Consumer Culture 1 (2): 245–260. doi: 10.1177/146954050100100211
  • Worcester, R., and J. Dawkins. 2005. “Surveying Ethical and Environmental Attitudes.” In The Ethical Consumer, edited by R. Harrison, T. Newholm, and D. Shaw, 189–203. London: Sage.
  • Zwick, D., and N. Dholakia. 2004. “Consumer Subjectivity in the Age of Internet: the Radical Concept of Marketing Control Through Customer Relationship Management.” Information and Organization 14 (3): 211–236. doi: 10.1016/j.infoandorg.2004.01.002