References
- Abram, R.J., 2007. Kitchen conversations: democracy in action at the Lower East Side Tenement Museum. The public historian, 29 (1), 59–76.
- Ashley, S., 2005. State authority and the public sphere: ideas on the changing role of museums as a Canadian social institution. Museum and society, 3 (1), 5–17.
- Ashley, S., 2011. Museum renaissance? Revisioning ‘publicness’ at the Royal Ontario Museum, Toronto. Thesis (PhD). York University, Canada.
- Baeker, G., 2002. Sharpening the lens: recent research on cultural policy, cultural diversity, and social cohesion. Canadian journal of communication, 27 (2–3), 179–196.
- Baumann, T., et al., 2011. Interpreting uncomfortable history at the Scott Joplin House State Historic Site in St. Louis, Missouri. The public historian, 33 (2), 37–66.
- Belfiore, E., 2004. Auditing culture: the subsidised cultural sector in the new public management. International journal of cultural policy, 10 (2), 183–202.
- Black, G., 2005. The engaging museum. London: Routledge.
- Black, G., 2010. Embedding civil engagement in museums. Museum management and curatorship, 25 (2), 129–146.
- Boast, R., 2011. Neocolonial collaboration: museum as contact zone revisited. Museum anthropology, 34 (1), 56–70.
- Bourdieu, P., 1998. The essence of neoliberalism. Le Monde Diplomatique [online]. English edition. Available from: http://mondediplo.com/1998/12/08bourdieu [Accessed 12 April 2013].
- Brown, A. and Ratzkin, R., 2011. Making sense of audience engagement. San Francisco, CA: The San Francisco Foundation.
- Butler, S.R., 2008. Contested representations: revisiting into the heart of Africa. Peterborough: Broadview Press.
- Cameron, F., 2006. Beyond surface representations: museums, ‘edgy’ topics, civic responsibilities and modes of engagement. Open museum journal [online], 8 (August). Available from: http://archive.amol.org.au/craft/omjournal/archives.asp [Accessed 15 March 2009].
- Cameron, F., 2011. From mitigation to creativity: the agency of museums and science centres and the means to govern climate change. Museum and society, 9 (2), 90–106.
- Cameron, F. and Mengler, S., 2009. Complexity, transdisciplinarity and museum collections documentation: emergent metaphors for a complex world. Journal of material culture, 14 (2), 189–218.
- City of Toronto, 2003. Culture plan for the creative city [online]. Toronto. Available from: http://www.toronto.ca/culture/brochures/2003_cultureplan.pdf [Accessed December 2010].
- CJPME, 2009. CJPME analysis: changes for the ROM Dead Sea Scrolls exhibit. Montreal: Canadians for Justice and Peace in the Middle East.
- Clifford, J., 1997. Museums as contact zones. In: J. Clifford, ed. Routes: travel and translation in the late twentieth century. Harvard, MA: Harvard University Press, 188–219.
- Coffee, K., 2007. Audience research and the museum experience as social practice. Museum management and curatorship, 22 (4), 377–389.
- Cornwall, A. and Coelho, V., 2007. Spaces for change: the politics of citizen participation in new democratic arenas. In: A. Cornwall and V. Coelho, eds. Spaces for change: the politics of citizen participation in new democratic arenas. London: Zed Books, 1–29.
- Davis, J., 2011. An embarrassment of riches: forthcoming titles in museum studies. Museum management and curatorship, 26 (1), 81–85.
- Department of Culture, Media and Sport, 2010. Understanding the drivers, impact and value of engagement in culture and sport: an over-arching summary of the research [online]. London, Department of Culture, Media and Sport, CASE Programme Report, 21 July. Available from: http://www.culture.gov.uk/images/research/CASE-supersummaryFINAL-19-July2010.pdf [Accessed 12 January 2012].
- Ellison, J., 2010. Controversies in context: communication, hot topics and museums in Canada. In: F. Cameron and L. Kelly, eds. Hot topics, public culture, museums. Newcastle upon Tyne: Cambridge Scholars, 176–193.
- Fraser, N., 1992. Rethinking the public sphere: a contribution to the critique of actually existing democracy. In: C. Calhoun, ed. Habermas and the public sphere. Cambridge, MA: MIT Press, 109–142.
- Grenoways, H. and Ireland, L., 2003. Museum administration, an introduction. Walnut Creek, CA: AltaMira Press.
- Grinell, K., 2011. When legitimate claims collide: communities, media and dialogue. Museum and society, 9 (3), 227–243.
- Gurian, E.H., 2007. Introducing the blue ocean museum: an imagined museum of the nearly immediate future. Keynote speech. ICOM 2007 conference, 19 August. Vienna, Austria.
- Halbert, D.J., 2002. Citizenship, pluralism, and modern public space. Innovation, 15 (1), 33–42.
- Janes, R., 2009. Museums in a troubled world: renewal, irrelevance or collapse?. London: Routledge.
- Kent, M.L. and Taylor, M., 2002. Toward a dialogic theory of public relations. Public relations review, 28, 21–37.
- Latham, K., 2009. Numinous experiences with museum objects. Unpublished thesis (PhD). School of Library and Information Management, Emporia State University, Emporia, Kansas.
- Learning conversations in museums Leinhardt G. Crowley K. Knutson K. Lawrence Erlbaum Associates Mahwah NJ 2002
- Linenthal, E.T., 2006. The National Park Service and civic engagement. The public historian, 28 (1), 123–129.
- Luke, T.W., 2002. Museum politics: power plays at the exhibition. Minneapolis: University of Minnesota Press.
- Lynch, B.T., 2011. Custom-made reflective practice: can museums realise their capabilities in helping others realise theirs? Museum management and curatorship, 26 (5), 441–458.
- Lynch, B.T. and Alberti, S.J.M.M., 2010. Legacies of prejudice: racism, co-production and radical trust in the museum. Museum management and curatorship, 25 (1), 13–35.
- Mackey, E., 1995. Postmodernism and cultural politics in a multicultural nation: contests over truth in the ‘into the heart of Africa’ controversy. Public culture, 7, 403–431.
- Mason, R., 2004. Conflict and complement: an exploration of the discourses informing the concept of the socially inclusive museum in contemporary Britain. International journal of heritage studies, 10 (1), 49–73.
- McCoy, M. and Scully, P., 2002. Deliberative dialogue to expand civic engagement: what kind of talk does democracy need? National civic review, 91 (2), 117–135.
- McLean, F. and O’Neill, M., 2007. The ‘social museum’ and its implication for marketing. In: R. Rentschler and A.-M. Hede, eds. Museum marketing: competing in the global marketplace. Amsterdam: Elsevier, 215–225.
- Message, K., 2006. New museums and the making of culture. Oxford: Berg.
- Mouffe, C., 2000. The democratic paradox. London: Verso.
- Mulcahy, K.V., 2006. Cultural policy: definitions and theoretical approaches. Journal of arts management, law, and society, 35 (4), 319–331.
- Newman, J., 2007. Rethinking the public in troubled times: unsettling nation, state and the liberal public sphere. Public policy and administration, 22 (1), 27–47.
- Newman, A. and McLean, F., 2004. Presumption, policy and practice. International journal of cultural policy, 10 (2), 167–181.
- Newman, A., McLean, F. and Urquhart, G., 2005. Museums and the active citizen: tackling the problems of social exclusion. Citizenship studies, 9 (1), 41–57.
- Putnam, R., 1995. Bowling alone. America’s declining social capital. Journal of democracy, 6 (1), 65–78.
- Rentschler, R. and Hede, A.-M., 2007. Museum marketing: competing in the global marketplace. Amsterdam: Elsevier.
- Ross, O., 2009. Dead Sea Scrolls stir storm at ROM. The Toronto Star, 9 Apr, p. A1.
- Royal Ontario Museum, 2008. Dead Sea Scrolls Interpretation Plan, Toronto, 27 Nov.
- Royal Ontario Museum, 2008. Dead Sea Scrolls Project Brief, Toronto, 18 June.
- Royal Ontario Museum, 2008–2009. Dead Sea Scrolls Working Committee Minutes, 5 Sept 2008–17 Sept 2009.
- Royal Ontario Museum, 2009a. Engaging the world: annual report 2008–2009. Toronto: Royal Ontario Museum.
- Royal Ontario Museum, 2009b. Dead Sea Scrolls: words that changed the world [online]. ROM news release, 24 June. Available from: http://www.rom.on.ca/news/releases/public.php?mediakey=yc41gr6s7m [Accessed 25 June 2009].
- Russo, A., 2011. Transformations in cultural communication: social media, cultural exchange, and creative connections. Curator: the museum journal, 54 (3), 327–346.
- Sandell, R., 2007. Museums, prejudice and the reframing of difference. London: Routledge.
- Simon, N., 2010. The participatory museum. Santa Cruz, CA: Museum 2.0.
- Smith, L., 2011. Affect and registers of engagement: navigating emotional responses to dissonant heritage. In: L. Smith, G. Cubitt, R. Wilson and K. Fouseki, eds. Representing enslavement and abolition in museums: ambiguous engagements. New York: Routledge, 260–303.
- Smith, L., Cubitt, G. and Waterton, E., 2010. Museums and the bicentenary of the abolition of the British slave trade. Museum and society, 8 (3), 122–127.
- Stevenson, D., 2013. What’s the problem again? The problematisation of cultural participation in Scottish cultural policy. Cultural trends, 23 (2), 77–85doi:10.1080/09548963.2013.783172.
- Thorsell, W., Director and CEO, 2007. The museum as the new Agora – notes for an address to the Empire Club [online]. ROM news release, 3 May. Available from: www.rom.on.ca/about/pdf/agoraspeech.pdf [Accessed 20 August 2009].
- Thorsell, W., Director and CEO, 2010. All staff memo. Royal Ontario Museum, Toronto, 26 April.
- Tkacz, N., 2010. Wikipedia and the politics of mass collaboration. PLATFORM: journal of media and communication, 2 (2), 40–53.
- Tlili, A., 2008. Behind the policy mantra of the inclusive museum: receptions of social exclusion and inclusion in museums and science centres. Cultural sociology, 2 (1), 123–147.
- Waterton, E. and Smith, L., 2010. The recognition and misrecognition of community heritage. International journal of heritage studies, 16 (1–2), 4–15.
- Watson, S. and Waterton, E., 2010. Heritage and community engagement. International journal of heritage studies, 16 (1–2), 1–3.
- www.OxfordOnline.com [Accessed 4 June 2011].
- www.rom.on.ca [Accessed 7 January 2009].
- www.textilemuseum.ca [Accessed 29 April 2012].
Cited interviews
- Curator A, ROM World Cultures, 3 May 2010.
- Exhibit planner, ROM Marketing and Major Exhibitions, 20 Nov 2009.
- Exhibit planner, ROM Marketing and Major Exhibitions, 11 Dec 2009.
- Marketing coordinator, ROM Marketing and Major Exhibitions, 4 June 2010.
- Project manager, ROM Marketing and Major Exhibitions, 13 Nov 2009.
- Senior manager, ROM Collections and Research, 27 May 2009.
- Senior manager, ROM Visitor Relations and Commercial Services, 27 Nov 2009.
- Thorsell, W., CEO and Director ROM, 5 Nov 2009.
- Volunteer 5, ROM Department of Museum Volunteers, 22 Oct 2009.