Publication Cover
Labour and Industry
A journal of the social and economic relations of work
Volume 23, 2013 - Issue 2
481
Views
13
CrossRef citations to date
0
Altmetric
Articles

Investigating the nuances of change in front-line managers' work

&
Pages 168-181 | Received 23 Aug 2012, Accepted 03 May 2013, Published online: 09 Sep 2013

References

  • Balogun , J and Johnson , G . 2004 . ‘Organizational Restructuring and Middle Manager Sensemaking . Academy of Management Journal , 47(4) : 523 – 181 .
  • Barley , S and Kunda , G . 2001 . ‘Bringing Work Back In . Organization Science , 12 : 76 – 95 .
  • Bolton , S . 2003 . ‘Multiple Roles? Nurses as Managers in the NHS. . The International Journal of Public Sector Management , 16 ( 2 ) : 122 – 30 .
  • Bolton , S . 2005 . ‘Making Up Managers: The Case of NHS Nurses . Work, Employment and Society , 19 : 5 – 23 .
  • Brewster , C and Holt Larson , H . 1992 . ‘Human Resource Management in Europe: Evidence from Ten Countries . International Journal of Human Resource Management , 3 ( 3 ) : 409 – 34 .
  • Brewster , C and Holt Larson , H . 2000 . “ ‘Responsibility in Human Resource Management: The Role of the Line ” . In Human Resource Management in Northern Europe , Edited by: Brewster , C and Holt Larson , H . 195 – 215 . Oxford : Blackwell .
  • Cascio , W . 2002 . ‘Strategies for Responsible Restructuring’ 80 – 91 . Academy of Management Executive16(2)
  • Child , J , Fores , M , Glover , I and Lawrence , P . 1983 . ‘A Price to Pay? Professionalism and Work Organisation in Britain and West Germany . Sociology , 6 ( 3 ) : 363 – 95 .
  • Child , J and Partridge , B . 1982 . Lost Managers: Supervisors in Industry and Society , Cambridge : Cambridge University Press .
  • Conway , E and Monks , K . 2010 . ‘Change from Below: The Role of Middle Managers in Mediating Paradoxical Change . Human Resource Management Journal , 21 ( 2 ) : 190 – 203 .
  • Dundon , T , Wilkinson , A , Marchington , M and Ackers , P . 2005 . ‘The Management of Voice in Non-union Organisations: Managers' Perspectives . Employee Relations , 27 ( 3 ) : 307 – 20 .
  • Floyd , S and Wooldridge , B . 1995 . The Strategic Middle Manager: How to Create and Sustain Competitive Advantage , Jossey-Bass Publishers, San Francisco, CA.
  • Hales , C . 2005 . ‘Rooted in Supervision, Branching into Management: Continuity and Change in the Role of First-Line Manager . Journal of Management Studies , 42 : 471 – 506 .
  • Hassard , J , McCann , L and Morris , J . 2011 . “ ‘Employment Relations and Managerial Work: An international perspective ” . In Research Handbook on the Future of Work and Employment Relations , Edited by: Townsend , K and Wilkinson , A . 150 – 66 . Cheltenham : Edward Elgar .
  • Hutchinson , S and Purcell , J . 2003 . Bringing Policies to Life: The Vital Role of Front Line Managers in People Management . Project Report. CIPD Research Report ,
  • Jacoby , S . 2004 . Employing Bureaucracies: Managers, Unions, and the Transformation of Work in the 20th Century , Hillsdale, NJ : Lawrence Erlbaum .
  • Lowe, J (1995) ‘The Supervisor in the Automobile Industry’. PhD thesis, University of Wales, Cardiff.
  • Lowe , J , Morris , J and Wilkinson , B . 2000 . ‘British Factory, Japanese Factory and Mexican Factory: An international Comparison of Front-Line Management and Supervision . Journal of Management Studies , 37 ( 4 ) : 541 – 62 .
  • Marchington , M and Suter , J . 2013 . ‘Where Informality Really Matters: Patterns of Employee Involvement and Participation (EIP) in a Non-union Firm . Industrial Relations , 52 : 284 – 313 .
  • Martins , L-P . 2007 . ‘A Holistic Framework for the Strategic Management of First Tier Managers . Management Decision , 45 ( 3 ) : 616 – 41 .
  • McCann , L , Morris , J and Hassard , J . 2008 . ‘Normalised Intensity: The New Labour Process of Middle Management . Journal of Management Studies , 45 ( 2 ) : 343 – 70 .
  • Purcell , J and Hutchison , S . 2007 . ‘Front-Line Managers as Agents in the HRM-Performance Causal Chain: Theory, Analysis and Evidence . Human Resource Management Journal , 17 : 3 – 20 .
  • Renwick , D . 2003 . ‘Line Manager Involvement in HRM: An Inside View . Employee Relations , 25 ( 3 ) : 262 – 80 .
  • Renwick , D . 2004 . ‘Line Managers and HR Work . Human Resources and Employment Review , 2 ( 3 ) : 139 – 45 .
  • Storey , J . 1992 . Developments in the Management of Human Resources , Oxford : Blackwell .
  • Townsend , K . 2013 . “ ‘Front Line Managers in the Workplace ” . In The Handbook of Research on Employee Voice: Participation and Involvement in the Workplace , Edited by: Wilkinson , A , Donaghey , J , Dundon , T and Freeman , R . London : Edward Elgar .
  • Townsend , K , Wilkinson , A , Allan , C and Bamber , G . 2012a . ‘Accidental, Unprepared and Unsupported: The Ward Manager's Journey . International Journal of Human Resource Management , 23 ( 1 ) : 204 – 20 .
  • Townsend , K , Wilkinson , A , Bamber , G and Allan , C . 2012b . ‘Mixed Signals in Human Resources Management: The HRM Role of Hospital Line Managers . Human Resource Management Journal , 22 ( 3 ) : 267 – 82 .
  • Townsend , K , Wilkinson , A and Burgess , J . 2013 . ‘Filling the Gaps: Patterns of Formal and Informal participation . Economic and Industrial Democracy , 34 ( 2 ) : 334 – 51 .
  • Wall , T and Wood , S . 2005 . ‘The Romance of Human Resource Management and Business Performance, and the Case for Big Science . Human Relations , 58 : 429 – 62 .
  • Walton , RE . 1985 . ‘From Control to Commitment in the Workplace . Harvard Business Review , 2 March/April : 77 – 79 .
  • Wilkinson , A , Townsend , K and Burgess , J . 2013 . ‘Reassessing Employee Involvement and Participation: Atrophy, Reinvigoration and Patchwork in Australian Workplaces. . Accepted for special issue of Journal of Industrial Relations , 55 ( 4 )
  • Wilmot , M . 1998 . ‘The New Ward Manager: An Evaluation of the Changing Role of the Charge Nurse. . Journal of Advanced Nursing , 28 ( 2 ) : 419 – 27 .
  • Wooldridge , B , Schmid , T and Floyd , S . 2008 . ‘The Middle Management Perspective on Strategy Process: Contributions, Synthesis, and Future Research . Journal of Management , 34 : 1190 – 221 .
  • Worral , L , Parkes , C and Cooper , C . 2004 . ‘The Impact of Organisational Change on the Perceptions of UK Managers . European Journal of Work and Organisational Psychology , 13 : 139 – 63 .
  • Wright , P and Kehoe , R . 2008 . ‘Human Resource Practices and Organizational Commitment: A Deeper Examination . Asia Pacific Journal of Human Resources , 46 : 6

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.