References
- Garvin DA. Building a learning organisation. Harvard Business Review 1993; July–August: 78–91.
- Kim DH. The link between individual and organisational learning. Sloan Management Review 1993; Fall: 37–49.
- New South Wales Health. A Framework for Managing the Quality of Health Services in NSW. Sydney: New South Wales Health, 1999.
- Department of Health. Building a Safer NHS for Patients: Implementing an Organization with a Memory. London: Department of Health (UK) 2001.
- NSW Clinical Governance Directions Statement. NSW Patient Safety and Clinical Quality Program. Sydney: NSW Department of Health, 2005.
- Hoyle P. Getting the care right – The promise of “clinical governance”. Presentation to the Royal Australasian College of Medical Administrators, 2006.
- Sparks J, Goldenring J, Schibanoff J, Liliedahl R, Cox E, Cleary T. The Milliman-Robertson length of stay debate. Pediatrics 2000; 106: 1520–1524
- Clinical Excellence Commission. Quality Systems Assessment Program. Clinical Excellence Commission of New South Wales 2007: http://www.cec.health.nsw.gov.au/moreinfo/more_QSA.html (accessed 10 December 2007).