Publication Cover
Assistive Technology
The Official Journal of RESNA
Volume 33, 2021 - Issue 2
2,624
Views
25
CrossRef citations to date
0
Altmetric
Articles

Engagement and experience of older people with socially assistive robots in home care

, PhD, , PhD, , PhDORCID Icon, , PhD & , PhD
Pages 57-71 | Accepted 20 Feb 2019, Published online: 07 May 2019

References

  • Angeli, D., Brahnam, S., & Wallis, P. (2005). Abuse: The darker side of human computer interaction. Paper presented at the Interact 2005, Rome, Italy.
  • Australia, A. S. (2013). Living alone with dementia. Retrieved from NSW, Australia: https://www.dementia.org.au/files/20131011-NSW-PUB-LivingAlone_ServiceGuide.pdf
  • Bartneck, C., Kulić, D., Croft, E., & Zoghbi, S. (2009). Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. International Journal of Social Robotics, 1(1), 71–81. doi:10.1007/s12369-008-0001-3
  • Berg, L. (2015). Consumer vulnerability: Are older people more vulnerable as consumers than others? International Journal of Consumer Studies, 39(4), 284–293. doi:10.1111/ijcs.12182
  • Bertolini, A., & Aiello, G. (2018). Robot companions: A legal and ethical analysis. The Information Society, 34(3), 130–140. doi:10.1080/01972243.2018.1444249
  • Broadbent, E., Stafford, R., & MacDonald, B. (2009). Acceptance of healthcare robots for the older population: Review and future directions. International Journal of Social Robotics, 1(4), 319–330. doi:10.1007/s12369-009-0030-6
  • Brooker, D. (2005). Dementia care mapping: A review of the research literature. The Gerontologist, 45(suppl_1), 11–18.
  • Brooker, D., & Latham, I. (2015). Person-centred dementia care: Making services better with the VIPS framework. London, UK: Jessica Kingsley Publishers.
  • Brooker, D. J., Woolley, R. J., & Lee, D. (2007). Enriching opportunities for people living with dementia in nursing homes: An evaluation of a multi-level activity-based model of care. Aging & mental health, 11(4), 361–370. doi:10.1080/13607860600963679
  • Cacioppo, J. T., Hughes, M. E., Waite, L. J., Hawkley, L. C., & Thisted, R. A. (2006). Loneliness as a specific risk factor for depressive symptoms: Cross-sectional and longitudinal analyses. Psychology and Aging, 21(1), 140–151. doi:10.1037/0882-7974.21.1.140
  • Caleb-Solly, P., Dogramadzi, S., Ellender, D., Fear, T., & Heuvel, H. V. D. (2014). A mixed-method approach to evoke creative and holistic thinking about robots in a home environment. Paper presented at the Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction, Bielefeld, Germany.
  • Can, W. S. R., & Seibt, S. D. J. (2016). Social robotics, elderly care, and human dignity: A recognition-theoretical approach. In What social robots can and should do: Proceedings of robophilosophy 2016/TRANSOR 2016, 290 (pp. 155). Amsterdam, The Netherlands.
  • Chang, W.-L., Šabanovic, S., & Huber, L. (2013). Use of seal-like robot PARO in sensory group therapy for older adults with dementia. Paper presented at the Human-Robot Interaction (HRI), 2013 8th ACM/IEEE International Conference on Tokyo, Japan.
  • Chen, T. L., Ciocarlie, M., Cousins, S., Grice, P. M., Hawkins, K., Hsiao, K., … Leeper, A. E. (2013). Robots for humanity: Using assistive robotics to empower people with disabilities. IEEE Robotics & Automation Magazine, 20(1), 30–39. doi:10.1109/MRA.2012.2229950
  • Chu, M.-T., Khosla, R., Khaksar, S. M. S., & Nguyen, K. (2017). Service innovation through social robot engagement to improve dementia care quality. Assistive Technology, 29(1), 8–18. doi:10.1080/10400435.2016.1171807
  • Cohen-Mansfield, J., Dakheel-Ali, M., Jensen, B., Marx, M. S., & Thein, K. (2012). An analysis of the relationships among engagement, agitated behavior, and affect in nursing home residents with dementia. International Psychogeriatrics, 24(5), 742–752. doi:10.1017/S1041610211002535
  • Cohen-Mansfield, J., Dakheel-Ali, M., & Marx, M. S. (2009). Engagement in persons with dementia: The concept and its measurement. The American Journal of Geriatric Psychiatry, 17(4), 299–307. doi:10.1097/JGP.0b013e31818f3a52
  • Cohen-Mansfield, J., Parpura-Gill, A., & Golander, H. (2006). Utilization of self-identity roles for designing interventions for persons with dementia. Journals of Gerontology: Series B, 61(4), 202–212. doi:10.1093/geronb/61.4.P202
  • Cruz, J., Marques, A., Barbosa, A., Figueiredo, D., & Sousa, L. X. (2013). Making Sense(s) in dementia: A multisensory and motor-based group activity program. American Journal of Alzheimer’s Disease and Other Dementias, 28(2), 137–146. doi:10.1177/1533317512473194
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. doi:10.2307/249008
  • De Angeli, A., Brahnam, S., Wallis, P., & Dix, A. (2006). Misuse and abuse of interactive technologies. Paper presented at the CHI’06 Extended Abstracts on Human Factors in Computing Systems, Québec, Canada.
  • de Graaf, M. M., Allouch, S. B., & van Dijk, J. (2015). What makes robots social?: A user’s perspective on characteristics for social human-robot interaction. Paper presented at the International Conference on Social Robotics, Cham, Switzerland.
  • Dragone, M., Saunders, J., & Dautenhahn, K. (2015). On the integration of adaptive and interactive robotic smart spaces. Paladyn, Journal of Behavioral Robotics, 6(1). doi:10.1515/pjbr-2015-0009
  • Fink, J., Bauwens, V., Kaplan, F., & Dillenbourg, P. (2013). Living with a Vacuum Cleaning Robot. International Journal of Social Robotics, 5(3), 389–408. doi:10.1007/s12369-013-0190-2
  • Flicker, L. (1999). Dementia reconsidered: The person comes first. BMJ, 318(7187), 880. doi:10.1136/bmj.318.7187.880a
  • Frennert, S., & Östlund, B. (2014). seven matters of concern of social robots and older people. International Journal of Social Robotics, 6(2), 299–310. doi:10.1007/s12369-013-0225-8
  • Gitlin, L. N., Winter, L., Vause Earland, T., Adel Herge, E., Chernett, N. L., Piersol, C. V., & Burke, J. P. (2009). The tailored activity program to reduce behavioral symptoms in individuals with dementia: Feasibility, acceptability, and replication potential. The Gerontologist, 49(3), 428–439. doi:10.1093/geront/gnp087
  • Goetz, J., & Kiesler, S. (2002). Cooperation with a robotic assistant. Paper presented at the CHI ‘02 Extended Abstracts on Human Factors in Computing Systems. Minneapolis, Minnesota, USA.
  • Heerink, M., Kröse, B., Evers, V., & Wielinga, B. (2010). Assessing acceptance of assistive social agent technology by older adults: The Almere model. International Journal of Social Robotics, 2(4), 361–375. doi:10.1007/s12369-010-0068-5
  • Heerink, M., Kröse, B., Wielinga, B., & Evers, V. (2006). Studying the acceptance of a robotic agent by elderly users. International Journal of Assistive Robotics and Mechatronics, 7(3), 33–43.
  • Hwang, S. S., Kim, Y., Yun Da, Y., Kim, Y. S., & Jung, H. Y. (2012). Exploration of the associations between neurocognitive function and neuroleptics side effects. Journal of Psychiatric Research, 46(7), 913–919. doi:10.1016/j.jpsychires.2012.04.005
  • Jones, C., Sung, B., & Moyle, W. (2015). Assessing engagement in people with dementia: A new approach to assessment using video analysis. Archives of Psychiatric Nursing, 29(6), 377–382. doi:10.1016/j.apnu.2015.06.019
  • Khaksar, S. M. S., Khosla, R., Chu, M. T., & Shahmehr, F. S. (2016). Service innovation using social robot to reduce social vulnerability among older people in residential care facilities. Technological Forecasting and Social Change, 113, 438–453. doi:10.1016/j.techfore.2016.07.009
  • Khaksar, S. M. S., Shahmehr, F. S., Khosla, R., & Chu, M. T. (2017). Dynamic capabilities in aged care service innovation: The role of social assistive technologies and consumer-directed care strategy. Journal of Services Marketing, 31(7), 745–759. doi:10.1108/JSM-06-2016-0243
  • Khosla, R., & Chu, M.-T. (2013). embodying care in matilda: an affective communication robot for emotional wellbeing of older people in Australian residential care facilities. ACM Transactions on Management Information Systems, 4(4), 1–33. doi:10.1145/2544104
  • Khosla, R., Nguyen, K., & Chu, M.-T. (2016). Socially assistive robot enabled personalised care for people with Dementia in Australian private homes. Katowice, Poland: Association for Information Systems.
  • Kirby, R., Forlizzi, J., & Simmons, R. (2010). Affective social robots. Robotics and Autonomous Systems, 58(3), 322–332. doi:10.1016/j.robot.2009.09.015
  • Kolanowski, A., Litaker, M., Buettner, L., Moeller, J., & Costa, J. P. T. (2011). A randomized clinical trial of theory-based activities for the behavioral symptoms of dementia in nursing home residents. Journal of the American Geriatrics Society, 59(6), 1032–1041. doi:10.1111/j.1532-5415.2011.03449.x
  • Kramer, S. C., Friedmann, E., & Bernstein, P. L. (2009). Comparison of the effect of human interaction, animal-assisted therapy, and AIBO-assisted therapy on long-term care residents with dementia. Anthrozoös, 22(1), 43–57. doi:10.2752/175303708X390464
  • Lammer, L., Huber, A., Weiss, A., & Vincze, M. (2014). Mutual Care: How older adults react when they should help their care robot. Paper presented at the AISB2014: Proceedings of the 3rd international symposium on New Frontiers in Human-Robot interaction, Somerset, UK.
  • Landmark, B. T., Aasgaard, H. S., & Fagerström, L. (2013). “To Be stuck in It—I Can’t Just Leave” A qualitative study of relatives’ experiences of dementia suffers living at home and need for support. Home Health Care Management & Practice, 25(5), 217–223. doi:10.1177/1084822313487984
  • Lawton, M. P., Haitsma, K. V., Perkinson, M. A., & Ruckdeschel, K. (1999). Observed affect and quality of life in dementia: Further Affirmations and problems. Journal of Aging and Mental Health, 5(1), 69–81.
  • Lemaignan, S., Warnier, M., Sisbot, E. A., Clodic, A., & Alami, R. (2017). Artificial cognition for social human–Robot interaction: An implementation. Artificial Intelligence, 247, 45–69. doi:10.1016/j.artint.2016.07.002
  • Libin, A., & Cohen-Mansfield, J. (2004). Therapeutic robocat for nursing home residents with dementia: Preliminary inquiry. American Journal of Alzheimer’s Disease and Other Dementias, 19(2), 111–116.
  • Louie, W. Y., McColl, D., & Nejat, G. (2014). Acceptance and attitudes toward a human-like socially assistive robot by older adults. Assistive Technology : the Official Journal of RESNA, 26(3), 140–150. doi:10.1080/10400435.2013.869703
  • Ma, X., Yang, X., Zhao, S., Fu, C.-W., Lan, Z., & Pu, Y. (2014). Using social media platforms for human-robot interaction in domestic environment. International Journal of Human–Computer Interaction, 30(8), 627–642. doi:10.1080/10447318.2014.907011
  • Mann, C. (2003). Observational research methods. Research design II: Cohort, cross sectional, and case-control studies. Emergency Medicine Journal, 20(1), 54–60.
  • Marangunić, N., & Granić, A. (2015). Technology acceptance model: A literature review from 1986 to 2013. Universal Access in the Information Society, 14(1), 81–95. doi:10.1007/s10209-014-0348-1
  • Materne, C. J., Luszcz, M. A., & Goodwin-Smith, I. (2014). Increasing constructive engagement and positive affect for residents with severe and very severe dementia through group-based activities. Australasian Journal on Ageing, 33(1), E7–E10. doi:10.1111/ajag.12127
  • McCaffrey, N., Gill, L., Kaambwa, B., Cameron, I. D., Patterson, J., Crotty, M., & Ratcliffe, J. (2015). Important features of home-based support services for older Australians and their informal carers. Health & Social Care in the Community, 23(6), 654–664. doi:10.1111/hsc.12185
  • McColl, D., Louie, W. G., & Nejat, G. (2013). Brian 2.1: A socially assistive robot for the elderly and cognitively impaired. IEEE Robotics & Automation Magazine, 20(1), 74–83. doi:10.1109/MRA.2012.2229939
  • McCormack, B., & McCance, T. (2016). Person-centred practice in nursing and health care: Theory and practice. New Jersey, USA: John Wiley & Sons.
  • McEvoy, P., & Plant, R. (2014). Dementia care: Using empathic curiosity to establish the common ground that is necessary for meaningful communication. Journal of Psychiatric and Mental Health Nursing, 21(6), 477–482. doi:10.1111/jpm.12148
  • Mirlacher, T., Buchner, R., Förster, F., Weiss, A., & Tscheligi, M. (2009). Ambient rabbits likeability of embodied ambient displays. Berlin, Heidelberg: Springer.
  • Moyle, W., Jones, C., Murfield, J., Thalib, L., Beattie, E., Shum, D., & Draper, B. (2017a). Using a therapeutic companion robot for dementia symptoms in long-term care: Reflections from a cluster-RCT. Aging & mental health, 1–8. doi:10.1080/13607863.2017.1421617
  • Moyle, W., Jones, C. J., Murfield, J. E., Thalib, L., Beattie, E. R., Shum, D. K., … Draper, B. M. (2017b). Use of a robotic seal as a therapeutic tool to improve dementia symptoms: A cluster-randomized controlled trial. Journal of the American Medical Directors Association, 18(9), 766–773. doi:10.1016/j.jamda.2017.03.018
  • Moyle, W., Kellett, U., Ballantyne, A., & Gracia, N. (2011). Dementia and loneliness: An Australian perspective. Journal of Clinical Nursing, 20(9–10), 1445–1453. doi:10.1111/j.1365-2702.2010.03549.x
  • Nguyen, T. D., Cannata, M., & Miller, J. (2018). Understanding student behavioral engagement: Importance of student interaction with peers and teachers. The Journal of Educational Research, 111(2), 163–174. doi:10.1080/00220671.2016.1220359
  • Nolan, M., Grant, G., & Nolan, J. (1995). Busy doing nothing: Activity and interaction levels amongst differing populations of elderly patients. Journal of Advanced Nursing, 22(3), 528–538.
  • Nunez, E., Matsuda, S., Hirokawa, M., & Suzuki, K. (2015). Humanoid robot assisted training for facial expressions recognition based on affective feedback. Paper presented at the International Conference on Social Robotics, Cham.
  • O’Connor, D., Phinney, A., Smith, A., Small, J., Purves, B., Perry, J., … Beattie, L. (2007). Personhood in dementia care: Developing a research agenda for broadening the vision. Dementia, 6(1), 121–142. doi:10.1177/1471301207075648
  • Perugia, G., Doladeras, M. D., Mallofré, A. C., Rauterberg, M., & Barakova, E. (2017). Modelling engagement in dementia through behaviour. Contribution for socially interactive robotics. Paper presented at the Rehabilitation Robotics (ICORR), 2017 International Conference on London, UK.
  • Perugia, G., Rodríguez-Martín, D., Boladeras, M. D., Mallofré, A. C., Barakova, E., & Rauterberg, M. (2018). Quantity of movement as a measure of engagement for dementia: The influence of motivational disorders. American Journal of Alzheimer’s Disease & Other Dementias®, 33(2), 112–121. doi:10.1177/1533317517739700
  • Pilgrim, D., & Rogers, A. (1989). Radical mental health policy: Some tensions for socialism. Critical Social Policy, 9(25), 4–17. doi:10.1177/026101838900902501
  • Pütten, A. M., Krmer, N. C., & Eimler, S. C. (2011). Living with a robot companion: Empirical study on the interaction with an artificial health advisor. Paper presented at the Proceedings of the 13th international conference on multimodal interfaces, Alicante, Spain.
  • RECCSI. (2014). Research Centre for Computers, Communication and Social Innovation, La Trobe University. Retrieved from http://www.latrobe.edu.au/reccsi.
  • Robin, S. S. (1999). Preservation of the self in the oldest years: With implications for practice. New York, NY: Springer.
  • Robinson, H., MacDonald, B., & Broadbent, E. (2014). The role of healthcare robots for older people at home: A review. International Journal of Social Robotics, 6(4), 575–591. doi:10.1007/s12369-014-0242-2
  • Sabanovic, S., Bennett, C. C., Chang, W.-L., & Huber, L. (2013). PARO robot affects diverse interaction modalities in group sensory therapy for older adults with dementia. Paper presented at the Rehabilitation Robotics (ICORR), 2013 IEEE International Conference on IEEE, New Jersey, USA.
  • Sabelli, A. M., Kanda, T., & Hagita, N. (2011). A conversational robot in an elderly care center: An ethnographic study. Paper presented at the Human-Robot Interaction (HRI), 2011 6th ACM/IEEE International Conference on Lausanne, Switzerland.
  • Saunders, M. M. (2012). Perspectives from family caregivers receiving home nursing support: Findings from a qualitative study of home care patients with heart failure. Home Healthcare Now, 30(2), 82–90.
  • Scheeff, M., Pinto, J., Rahardja, K., Snibbe, S., & Tow, R. (2002). Experiences with sparky, a social robot socially intelligent agents (pp. 173–180). Boston, MA: Springer.
  • Shah, J., Wiken, J., Williams, B., & Breazeal, C. (2011). Improved human-robot team performance using chaski, a human-inspired plan execution system. In Paper presented at the proceedings of the 6th international conference on human-robot interaction. California, USA: Sage Publishing.
  • Soodeen, R.-A., Gregory, D., & Bond, J. B. (2007). Home care for older couples:“It feels like a security blanket..”. Qualitative Health Research, 17(9), 1245–1255. doi:10.1177/1049732307307339
  • Sposito, G., Barbosa, A., Figueiredo, D., Yassuda, M. S., & Marques, A. (2017). Effects of multisensory and motor stimulation on the behavior of people with dementia. Dementia, 16(3), 344–359. doi:10.1177/1471301215592080
  • Sung, J. Y., Grinter, R. E., & Christensen, H. I. (2010). Domestic robot ecology: An initial framework to unpack long-term acceptance of robots at home. International Journal of Social Robotics, 2(4), 417–429. doi:10.1007/s12369-010-0065-8
  • Tamura, T., Yonemitsu, S., Itoh, A., Oikawa, D., Kawakami, A., Higashi, Y., … Nakajima, K. (2004). Is an entertainment robot useful in the care of elderly people with severe dementia?. The Journals of Gerontology. Series A, Biological Sciences and Medical Sciences, 59(1), 83–85.
  • Tapus, A., Mataric, M. J., & Scasselati, B. (2007). Socially assistive robotics [Grand challenges of robotics]. Robotics & Automation Magazine, IEEE, 14(1), 35–42. doi:10.1109/MRA.2007.339605
  • Tinney, J., Dow, B., Fearn, M., Dowson, L., Hempton, C., Keith, H., … Mel, G. (2007). Best practice in person-centred health care for older victorians. Victoria, Australia.
  • Travers, C., & Bartlett, H. P. (2011). Silver memories: Implementation and evaluation of a unique radio program for older people. Aging & mental health, 15(2), 169–177. doi:10.1080/13607863.2010.508774
  • Tung, F.-W. (2016). Child perception of humanoid robot appearance and behavior. International Journal of Human–Computer Interaction, 32(6), 493–502. doi:10.1080/10447318.2016.1172808
  • Van der Geest, S. (2002). Respect and reciprocity: Care of elderly people in rural Ghana. Journal of Cross-Cultural Gerontology, 17(1), 3–31. doi:10.1023/a:1014843004627
  • Van der Geest, S., Mul, A., & Vermeulen, H. (2004). Linkages between migration and the care of frail older people: Observations from Greece, Ghana and The Netherlands. Ageing & Society, 24(3), 431–450. doi:10.1017/S0144686X04002302
  • van der Ploeg, E. S., Eppingstall, B., Camp, C. J., Runci, S. J., Taffe, J., & O’Connor, D. W. (2013). A randomized crossover trial to study the effect of personalized, one-to-one interaction using Montessori-based activities on agitation, affect, and engagement in nursing home residents with Dementia. International Psychogeriatrics, 25(4), 565–575. doi:10.1017/S1041610212002128
  • Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 425–478. doi:10.2307/30036540
  • Vichitvanichphong, S., Talaei-Khoei, A., Kerr, D., & Ghapanchi, A. H. (2018). Assistive technologies for aged care: Comparative literature survey on the effectiveness of theories for supportive and empowering technologies. Information Technology & People, 31(2), 405–427. doi:10.1108/ITP-03-2017-0090
  • Volicer, L., Simard, J., Pupa, J. H., Medrek, R., & Riordan, M. E. (2006). Effects of Continuous Activity Programming on Behavioral Symptoms of Dementia. Journal of the American Medical Directors Association, 7(7), 426–431. doi:10.1016/j.jamda.2006.02.003
  • von Kutzleben, M., Schmid, W., Halek, M., Holle, B., & Bartholomeyczik, S. (2012). Community-dwelling persons with dementia: What do they need? What do they demand? What do they do? A systematic review on the subjective experiences of persons with dementia. Aging & mental health, 16(3), 378–390. doi:10.1080/13607863.2011.614594
  • Wada, K., & Shibata, T. (2007). Living with seal robots: Its sociopsychological and physiological influences on the elderly at a care house. Trans. Rob., 23(5), 972–980. doi:10.1109/tro.2007.906261
  • Walker, M. A., Langkilde-Geary, I., Wright Hastie, H., Wright, J., & Gorin, A. (2002). Automatically training a problematic dialogue predictor for a spoken dialogue system. Journal of Artificial Intelligence Research, 16, 293–319. doi:10.1613/jair.971
  • Waytz, A., Morewedge, C. K., Epley, N., Monteleone, G., Gao, J.-H., & Cacioppo, J. T. (2010). Making sense by making sentient: Effectance motivation increases anthropomorphism. Journal of Personality and Social Psychology, 99(3), 410. doi:10.1037/a0020240
  • World Health Organisation & Alzheimer’s Disease International. (2012). Dementia: A public health priority. Geneva, Switzerland: Author.
  • Yin, R. K. (2013). Case study research: Design and methods. California, USA: Sage publications.
  • Zhang, T., Kaber, D. B., Zhu, B., Swangnetr, M., Mosaly, P., & Hodge, L. (2010). Service robot feature design effects on user perceptions and emotional responses. Intelligent Service Robotics, 3(2), 73–88. doi:10.1007/s11370-010-0060-9
  • Zuidema, S., Koopmans, R., & Verhey, F. (2007). Prevalence and predictors of neuropsychiatric symptoms in cognitively impaired nursing home patients. Journal of Geriatric Psychiatry and Neurology, 20(1), 41–49. doi:10.1177/0891988706292762
  • Zwijsen, S. A., Niemeijer, A. R., & Hertogh, C. M. (2011). Ethics of using assistive technology in the care for community-dwelling elderly people: An overview of the literature. Aging & mental health, 15(4), 419–427. doi:10.1080/13607863.2010.543662

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.