1,435
Views
1
CrossRef citations to date
0
Altmetric
Research Article

Now What? Collective Sensemaking and Sensegiving in the Cystic Fibrosis Community in Sweden During the Initial Phase of the COVID-19 Pandemic

ORCID Icon, , , &

References

  • Abebe, E., Scanlon, M. C., Lee, K. J., & Chui, M. A. (2020). What do family caregivers do when managing medications for their children with medical complexity? Applied Ergonomics, 87, 103108. https://doi.org/10.1016/j.apergo.2020.103108
  • Angeli, F., & Montefusco, A. (2020). Sensemaking and learning during the Covid-19 pandemic: A complex adaptive systems perspective on policy decision-making. World Development, 136, 105106. https://doi.org/10.1016/j.worlddev.2020.105106
  • Bietti, L. M., Tilston, O., & Bangerter, A. (2019). Storytelling as adaptive collective sensemaking. Topics in Cognitive Science, 11(4), 710–732. https://doi.org/10.1111/TOPS.12358
  • Bloem, B. R., Dorsey, E. R., & Okun, M. S. (2020). The coronavirus disease 2019 crisis as catalyst for telemedicine for chronic neurological disorders. JAMA Neurology, 77(8), 927–928. https://doi.org/10.1001/jamaneurol.2020.1452
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
  • Braun, V., & Clarke, V. (2019). Reflecting on reflexive thematic analysis. Qualitative Research in Sport, Exercise and Health, 11(4), 589–597. https://doi.org/10.1080/2159676X.2019.1628806
  • Chater, N. (2020). Facing up to the uncertainties of COVID-19. Nature Human Behaviour, 4(5), 439. https://doi.org/10.1038/s41562-020-0865-2
  • Christianson, M. K., & Barton, M. A. (2021). Sensemaking in the time of COVID‐19. Journal of Management Studies, 58(2), 572–576. https://doi.org/10.1111/joms.12658
  • Claeson, M., & Hanson, S. (2021). COVID-19 and the Swedish enigma. The Lancet, 397(10271), 259–261. https://doi.org/10.1016/S0140-6736(20)32750-1
  • Coburn, C. E. (2001). Collective sensemaking about reading: How teachers mediate reading policy in their professional communities. Educational Evaluation and Policy Analysis, 23(2), 145–170. https://doi.org/10.3102/01623737023002145
  • Crandall, B., Klein, G., & Hoffman, R. (2006). Working minds: A practitioner’s guide to cognitive task analysis. MIT Press.
  • Danhieux, K., Buffel, V., Pairon, A., Benkheil, A., Remmen, R., Wouters, E., & van Olmen, J. (2020). The impact of COVID-19 on chronic care according to providers: A qualitative study among primary care practices in Belgium. BMC Family Practice, 21(1), 255. https://doi.org/10.1186/s12875-020-01326-3
  • Dhukaram, A. V., & Baber, C. (2015). Modelling elderly cardiac patients decision making using cognitive work analysis: Identifying requirements for patient decision aids. International Journal of Medical Informatics, 84(6), 430–443. https://doi.org/10.1016/j.ijmedinf.2015.01.001
  • Elborn, J. S. (2016). Cystic fibrosis. The Lancet, 388(10059), 2519–2531. https://doi.org/10.1016/S0140-6736(16)00576-6
  • Farooqi, A. T., Snoek, F. J., & Khunti, K. (2021). Management of chronic cardiometabolic conditions and mental health during COVID-19. Primary Care Diabetes, 15(1), 21–23. https://doi.org/10.1016/j.pcd.2020.08.016
  • Gilstrap, C. M. (2021). Organizational sensegiving in family-centered care: How NICU nurses help families make sense of the NICU experience. Health Communication, 36(13), 1623–1633. https://doi.org/10.1080/10410236.2020.1785373
  • Gioia, D. A., & Chittipeddi, K. (1991). Sensemaking and sensegiving in strategic change initiation. Strategic Management Journal, 12(6), 433–448. https://doi.org/10.1002/smj.4250120604
  • Guttman, N., & Lev, E. (2021). Ethical issues in COVID-19 communication to mitigate the pandemic: Dilemmas and practical implications. Health Communication, 36(1), 116–123. https://doi.org/10.1080/10410236.2020.1847439
  • Hager, A., Lindblad, S., Brommels, M., Salomonsson, S., & Wannheden, C. (2021). Sharing patient-controlled real-world data through the application of the theory of commons: Action research case study. Journal of Medical Internet Research, 23(1), e16842. https://doi.org/10.2196/16842
  • Häyry, M. (2021). The COVID-19 pandemic: Healthcare crisis leadership as ethics communication. Cambridge Quarterly of Healthcare Ethics, 30(1), 42–50. https://doi.org/10.1017/S0963180120000444
  • Holden, R. J., Daley, C. N., Mickelson, R. S., Bolchini, D., Toscos, T., Cornet, V. P., Miller, A., & Mirro, M. J. (2020). Patient decision-making personas: An application of a patient-centered cognitive task analysis (P-CTA). Applied Ergonomics, 87, 103107. https://doi.org/10.1016/j.apergo.2020.103107
  • Huzzard, T., Hellström, A., & Lifvergren, S. (2014). System-wide change in cancer care: Exploring sensemaking, sensegiving, and consent. In A. B. Shani & D. A. Noumair (Eds.), Research in organizational change and development (Vol. 22, pp. 191–218). Emerald Group Publishing Limited. https://doi.org/10.1108/S0897-301620140000022005
  • Hyland-Wood, B., Gardner, J., Leask, J., & Ecker, U. K. H. (2021). Toward effective government communication strategies in the era of COVID-19. Humanities and Social Sciences Communications, 8(1), 30. https://doi.org/10.1057/s41599-020-00701-w
  • Ihm, J., & Lee, C.-J. (2021). Toward more effective public health interventions during the COVID-19 pandemic: Suggesting audience segmentation based on social and media resources. Health Communication, 36(1), 98–108. https://doi.org/10.1080/10410236.2020.1847450
  • Keyton, J., & Beck, S. J. (2010). Perspectives: Examining communication as macrocognition in STS. Human Factors: The Journal of the Human Factors and Ergonomics Society, 52(2), 335–339. https://doi.org/10.1177/0018720810371338
  • Klein, G. (2007). Flexecution as a paradigm for replanning, part 1. IEEE Intelligent Systems, 22(5), 79–83. https://doi.org/10.1109/MIS.2007.4338498
  • Klein, G. (2008). Naturalistic decision making. Human Factors: The Journal of the Human Factors and Ergonomics Society, 50(3), 456–460. https://doi.org/10.1518/001872008X288385
  • Klein, H. A., & Lippa, K. D. (2012). Assuming control after system failure: Type II diabetes self-management. Cognition, Technology & Work, 14(3), 243–251. https://doi.org/10.1007/s10111-011-0206-3
  • Klein, G., Ross, K. G., Moon, B. M., Klein, D. E., Hoffman, R. R., & Hollnagel, E. (2003). Macrocognition. IEEE Intelligent Systems, 18(3), 81–85. https://doi.org/10.1109/MIS.2003.1200735
  • Koenig Kellas, J., Baker, J., Cardwell, M., Minniear, M., & Horstman, H. K. (2021). Communicated perspective-taking (CPT) and storylistening: Testing the impact of CPT in the context of friends telling stories of difficulty. Journal of Social and Personal Relationships, 38(1), 19–41. https://doi.org/10.1177/0265407520955239
  • KoenigKellas, J., & Horstman, H. (2015). Communicated narrative sense-making: Understanding family narratives, storytelling, and the construction of meaning through a communicative lens. In L. H. Turner & R. West (Eds.), The SAGE handbook of family communication (pp. 76–90). SAGE Publications, Inc. https://doi.org/10.4135/9781483375366.n5
  • Koenig Kellas, J., Morgan, T., Taladay, C., Minton, M., Forte, J., & Husmann, E. (2020). Narrative connection: Applying CNSM theory’s translational storytelling heuristic. Journal of Family Communication, 20(4), 360–376. https://doi.org/10.1080/15267431.2020.1826485
  • Koenig Kellas, J., Willer, E. K., & Trees, A. R. (2013). Communicated perspective-taking during stories of marital stress: Spouses’ perceptions of one another’s perspective-taking behaviors. Southern Communication Journal, 78(4), 326–351. https://doi.org/10.1080/1041794X.2013.815264
  • Kowalski, R. M., & Black, K. J. (2021). Protection motivation and the COVID-19 virus. Health Communication, 36(1), 15–22. https://doi.org/10.1080/10410236.2020.1847448
  • LaDonna, K. A., Taylor, T., & Lingard, L. (2018). Why open-ended survey questions are unlikely to support rigorous qualitative insights. Academic Medicine, 93(3), 347–349. https://doi.org/10.1097/ACM.0000000000002088
  • le May, A. (2008a). Generating patient capital: The contribution of storytelling in communities of practice designed to develop older people’s services. In A. le May (Ed.), Communities of practice in health and social care (pp. 95–106). John Wiley & Sons. http://ebookcentral.proquest.com/lib/bcu-trial/detail.action?docID=428209
  • le May, A. (2008b). Introducing communities of practice. In A. le May (Ed.), Communities of practice in health and social care (pp. 1–16). John Wiley & Sons. http://ebookcentral.proquest.com/lib/ki/detail.action?docID=428209
  • Lindström, M. (2020). The COVID-19 pandemic and the Swedish strategy: Epidemiology and postmodernism. SSM - Population Health, 11, 100643. https://doi.org/10.1016/j.ssmph.2020.100643
  • Lippa, K. D., Klein, H. A., & Shalin, V. L. (2008). Everyday expertise: Cognitive demands in diabetes self-management. Human Factors: The Journal of the Human Factors and Ergonomics Society, 50(1), 112–120. https://doi.org/10.1518/001872008X250601
  • Lucas, J. S., Burgess, A., Mitchison, H. M., Moya, E., Williamson, M., & Hogg, C. (2014). Diagnosis and management of primary ciliary dyskinesia. Archives of Disease in Childhood, 99(9), 850–856. https://doi.org/10.1136/archdischild-2013-304831
  • Maitlis, S., & Sonenshein, S. (2010). Sensemaking in crisis and change: Inspiration and insights from Weick (1988). Journal of Management Studies, 47(3), 551–580. https://doi.org/10.1111/j.1467-6486.2010.00908.x
  • Malterud, K., Siersma, V. D., & Guassora, A. D. (2016). Sample size in qualitative interview studies: Guided by information power. Qualitative Health Research, 26(13), 1753–1760. https://doi.org/10.1177/1049732315617444
  • Mamykina, L., Nakikj, D., & Elhadad, N. (2015). Collective sensemaking in online health forums. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, 2015-April, 3217–3226. https://doi.org/10.1145/2702123.2702566
  • Margolis, P. A., Peterson, L. E., & Seid, M. (2013). Collaborative chronic care networks (C3Ns) to transform chronic illness care. Pediatrics, 131(Suppl 4), S219–223. https://doi.org/10.1542/peds.2012-3786J
  • Müller, J., Polansky, D., Novak, P., Foltin, C., & Polivaev, D. (2013). FreeMind (Version 1.0.1) [Computer Software]. GNU General Public License. http://freemind.sourceforge.net
  • Nan, X., & Thompson, T. (2021). Introduction to the special issue on “Public health communication in an age of COVID-19”. Health Communication, 36(1), 1–5. https://doi.org/10.1080/10410236.2020.1853330
  • Nazione, S., Perrault, E., & Pace, K. (2021). Impact of information exposure on perceived risk, efficacy, and preventative behaviors at the beginning of the COVID-19 pandemic in the United States. Health Communication, 36(1), 23–31. https://doi.org/10.1080/10410236.2020.1847446
  • Papautsky, E. L., & Patterson, E. S. (2021). Patients are knowledge workers in the clinical information space. Applied Clinical Informatics, 12(01), 133–140. https://doi.org/10.1055/s-0041-1723022
  • Patterson, E. S., & Hoffman, R. R. (2012). Visualization framework of macrocognition functions. Cognition, Technology & Work, 14(3), 221–227. https://doi.org/10.1007/s10111-011-0208-1
  • Patterson, E. S., Su, G., & Sarkar, U. (2020). Reducing delays to diagnosis in ambulatory care settings: A macrocognition perspective. Applied Ergonomics, 82, 102965. https://doi.org/10.1016/j.apergo.2019.102965
  • Public Health Agency of Sweden. (2020a, March 17). Lärosäten och gymnasieskolor uppmanas nu att bedriva distansundervisning [Higher education institutions and high schools are requested to perform distance education]. https://www.folkhalsomyndigheten.se/nyheter-och-press/nyhetsarkiv/2020/mars/larosaten-och-gymnasieskolor-uppmanas-nu-att-bedriva-distansundervisning/
  • Public Health Agency of Sweden. (2020b, March 13). Ny fas kräver nya insatser mot covid-19 [New phase requires new measures against COVID-19]. https://www.folkhalsomyndigheten.se/nyheter-och-press/nyhetsarkiv/2020/mars/ny-fas-kraver-nya-insatser-mot-covid-19/
  • Public Health Agency of Sweden. (2021, March 10). Bekräftade fall i Sverige – daglig uppdatering [Confirmed cases in Sweden - daily updates]. Retrieved March 29, 2021, from https://www.folkhalsomyndigheten.se/smittskydd-beredskap/utbrott/aktuella-utbrott/covid-19/statistik-och-analyser/bekraftade-fall-i-sverige/
  • Rambaree, K., & Nässén, N. (2020). ‘The Swedish strategy’ to COVID-19 pandemic: Impact on vulnerable and marginalised communities. The International Journal of Community and Social Development, 2(2), 234–250. https://doi.org/10.1177/2516602620936048
  • Rasmussen, J. (1983). Skills, rules, and knowledge; signals, signs, and symbols, and other distinctions in human performance models. IEEE Transactions on Systems, Man, and Cybernetics, SMC-13(3), 257–266. https://doi.org/10.1109/TSMC.1983.6313160
  • Sawicki, G. S., Sellers, D. E., & Robinson, W. M. (2009). High treatment burden in adults with cystic fibrosis: Challenges to disease self-management. Journal of Cystic Fibrosis, 8(2), 91–96. https://doi.org/10.1016/j.jcf.2008.09.007
  • Schubert, C. C., Denmark, T. K., Crandall, B., Grome, A., & Pappas, J. (2013). Characterizing novice-expert differences in macrocognition: An exploratory study of cognitive work in the emergency department. Annals of Emergency Medicine, 61(1), 96–109. https://doi.org/10.1016/j.annemergmed.2012.08.034
  • Seid, M., Dellal, G., Peterson, L. E., Provost, L., Gloor, P. A., Fore, D. L., & Margolis, P. A. (2018). Co-designing a collaborative chronic care network (C3N) for inflammatory bowel disease: Development of methods. JMIR Human Factors, 5(1), 1–10. https://doi.org/10.2196/humanfactors.8083
  • Shahid, Z., Kalayanamitra, R., McClafferty, B., Kepko, D., Ramgobin, D., Patel, R., Aggarwal, C. S., Vunnam, R., Sahu, N., Bhatt, D., Jones, K., Golamari, R., & Jain, R. (2020). COVID‐19 and older adults: What we know. Journal of the American Geriatrics Society, 68(5), 926–929. https://doi.org/10.1111/jgs.16472
  • Swan, M. (2009). Emerging patient-driven health care models: An examination of health social networks, consumer personalized medicine and quantified self-tracking. International Journal of Environmental Research and Public Health, 6(2), 492–525. https://doi.org/10.3390/ijerph6020492
  • Tagliacozzo, S., Albrecht, F., & Ganapati, N. E. (2021). International perspectives on COVID-19 communication ecologies: Public health agencies’ online communication in Italy, Sweden, and the United States. The American Behavioral Scientist, 65(7), 934–955. https://doi.org/10.1177/0002764221992832
  • Tracy, S. J. (2010). Qualitative quality: Eight “Big-Tent” criteria for excellent qualitative research. Qualitative Inquiry, 16(10), 837–851. https://doi.org/10.1177/1077800410383121
  • Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2005). Organizing and the process of sensemaking. Organization Science, 16(4), 409–421. https://doi.org/10.1287/orsc.1050.0133
  • Wenger, E., McDermott, R., & Snyder, W. M. (2002). Cultivating communities of practice: A guide to managing knowledge. Harvard Business School Press.
  • Ziaian, T., Sawyer, M. G., Reynolds, K. E., Carbone, J. A., Clark, J. J., Baghurst, P. A., Couper, J. J., Kennedy, D., Martin, A. J., Staugas, R. E., & French, D. J. (2006). Treatment burden and health-related quality of life of children with diabetes, cystic fibrosis and asthma. Journal of Paediatrics and Child Health, 42(10), 596–600. https://doi.org/10.1111/j.1440-1754.2006.00943.x