When Trust in the Leader Matters: The Moderated-Mediation Model of Team Performance and Trust

REFERENCES

• Arnold, R., Fletcher, D., & Molyneux, L. (2012). Performance leadership and management in elite sport: Recommendations, advice and suggestions from national performance directors. European Sport Management Quarterly, 12, 317–336.
   Web of Science ®Google Scholar
• Aubert, B.A., & Kelsey, B.L. (2003). Further understanding of trust and performance in virtual teams. Small Group Research, 34, 575–618.
   Web of Science ®Google Scholar
• Banks, G.C., Batchelor, J.H., Seers, A., O'Boyle, E.H., Pollack, J.M., & Gower, K. (2014). What does team-member exchange bring to the party? A meta-analytic review of team and leader social exchange. Journal of Organizational Behavior, 35, 273–295.
   Web of Science ®Google Scholar
• Bell, S.T. (2007). Deep-level composition variables as predictors of team performance: A meta-analysis. Journal of Applied Psychology, 92, 595–615.
   PubMed Web of Science ®Google Scholar
• Bliese, P.D. (2000). Within-group agreement, non independence and reliability: Implications for data aggregation. In K.J. Klein, & S.W. J. Kozlowski (Eds.), Multilevel theory, research and methods in organizations (pp. 349–381). San Francisco, CA: Jossey-Bass.
   Google Scholar
• Boies, K., & Howell, J.M. (2006). Leader—member exchange in teams: An examination of the interaction between relationship differentiation and mean LMX in explaining team-level outcomes. The Leadership Quarterly, 17, 246–257.
   Web of Science ®Google Scholar
• Chan, D. (1998). Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology, 83, 234–246.
   Web of Science ®Google Scholar
• Chen, L.H., & Wu, C. (2014). Gratitude enhances change in athletes’ self-esteem: The moderating role of trust in coach. Journal of Applied Sport Psychology, 26, 349–362.
   Web of Science ®Google Scholar
• Cole, M.S., Bedeian, A.G., Hirschfeld, R.R., & Vogel, B. (2011). Dispersion-composition models in multi-level research: A data-analytic framework. Organizational Research Methods, 14, 718–734.
   Web of Science ®Google Scholar
• Colquitt, J.A., Noe, R.A., & Jackson, C.L., (2002). Justice in teams: Antecedents and consequences of procedural justice climate. Personnel Psychology, 55, 83–109.
   Web of Science ®Google Scholar
• Costa, A.C. (2003). Work team trust and effectiveness. Personnel Review, 32, 605–622.
   Web of Science ®Google Scholar
• Costa, A.C., & Anderson, N. (2011). Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust. European Journal of Work and Organizational Psychology, 20, 119–154.
   Web of Science ®Google Scholar
• Cumming, G. (2011). Understanding the new statistics: Effect sizes, confidence intervals, and meta-analysis. New York, NY: Routledge.
   Google Scholar
• De Jong, B.A., & Dirks, K.T. (2012). Beyond shared perceptions of trust and monitoring in teams: Implications of asymmetry and dissensus. Journal of Applied Psychology, 97, 391–406.
   PubMed Web of Science ®Google Scholar
• De Jong, B.A., Dirks, K.T., & Gillespie, N. (2016). Trust and team performance: A meta-analysis of main effects, moderators, and covariates. Journal of Applied Psychology. Advance online publication. . http://dx.doi.org/10.1037/apl0000110
   PubMed Web of Science ®Google Scholar
• Dineen, B.R., Noe, R.A., Shaw, J.D., Duffy, M.K., & Wiethoff, C. (2007). Level and dispersion of satisfaction in teams: Using foci and social context to explain the satisfaction-absenteeism relationship. Academy of Management Journal, 50, 623–643.
   Web of Science ®Google Scholar
• Dirks, K.T. (1999). The effects of interpersonal trust on work group performance. Journal of Applied Psychology, 84, 445–455.
   PubMed Web of Science ®Google Scholar
• Dirks, K.T. (2000). Trust in leadership and team performance: Evidence from NCAA basketball. Journal of Applied Psychology, 85, 1004–1012.
   PubMed Web of Science ®Google Scholar
• Dirks, K.T., & Ferrin, D.L. (2001). The role of trust in organizational settings. Organization Science, 12, 450–467.
   Web of Science ®Google Scholar
• Dirks, K.T., & Ferrin, D.L. (2002). Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87, 611–628.
   PubMed Web of Science ®Google Scholar
• Druskat, V.U., & Wolff, S.B. (2001). Building the emotional intelligence of groups. Harvard Business Review, 79, 80–91.
   PubMed Web of Science ®Google Scholar
• Ferrin, D.L., Dirks, K.T., & Shah, P.P. (2006). Direct and indirect effects of third-party relationships on interpersonal trust. Journal of Applied Psychology, 91, 870–883.
   PubMed Web of Science ®Google Scholar
• Fontayne, P., Heuze, J.P., & Raimbault, N. (2006). Relationships between cohesion, collective efficacy and performance in professional basketball teams. Journal of Sport Sciences, 24, 59–68.
   PubMed Web of Science ®Google Scholar
• Gonzalez-Roma, V., Peiro, J.M., & Tordera, N. (2002). An examination of the antecedents and moderators influences of climate strength. Journal of Applied Psychology, 87, 465–473.
   PubMed Web of Science ®Google Scholar
• Graen, G.B., & Uhl-Bien, M. (1995). The Relationship-based approach to leadership: Development of LMX theory of leadership over 25 years: Applying a multi-level, multi-domain perspective. Leadership Quarterly 6, 219–247.
   Web of Science ®Google Scholar
• Harrison D.A., & Klein K.J. (2007). What's the difference? Diversity constructs as separation, variety, or disparity in organizations. Academy of Management Review, 32, 1199–1228.
   Web of Science ®Google Scholar
• Hayes, A.F. (2013), Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York, NY: Guilford Press.
   Google Scholar
• Hempel, P.S., Zhang, Z., & Tjosvold, D. (2009). Conflict management between and within teams for trusting relationships and performance in China. Journal of Organizational Behavior, 30, 41–65.
   Web of Science ®Google Scholar
• Ilies, R., Nahrgang, J.D., & Morgeson, F.P. (2007). Leader-member exchange and citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 92, 269–277.
   PubMed Web of Science ®Google Scholar
• Jarvenpaa, L.J., Shaw, T.R., & Staples, D.S. (2004). Toward contextualized theories of trust: The role of trust in global virtual teams. Information Systems Research, 15, 250–267.
   Web of Science ®Google Scholar
• Johns, G. (2006). The essential impact of context on organizational behavior. Academy of Management Review, 31, 386–408.
   Web of Science ®Google Scholar
• Jones, G. (2002). Performance excellence: A personal perspective on the link between sport and business. Journal of Applied Sport Psychology, 14, 268–281.
   Web of Science ®Google Scholar
• Katz, N. (2001). Sports teams as a model for workplace teams: Lessons and liabilities. Academy of Management Executive, 15, 56–69.
   Google Scholar
• Kirkman, B.L., & Shapiro, D.L. (2005). The impact of cultural value diversity on multicultural team performance. In T. Devinney, T. Pedersen, & L. Tihanyi (Eds.), Advances in international management (Vol. , pp. 33–67). Bingley, UK: Emerald.
   Google Scholar
• Knoll, D.L., & Gill, H. (2011). Antecedents of trust in supervisors, subordinates, and peers. Journal of Managerial Psychology, 26, 313–330.
   Web of Science ®Google Scholar
• Langfred, C.W. (2004). Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Academy of Management Journal, 47, 385–399.
   Web of Science ®Google Scholar
• Lau, D.C., & Liden, R.C. (2008). Antecedents of co-workers trust. Journal of Applied Psychology, 93, 1130–1138.
   PubMed Web of Science ®Google Scholar
• Levine, J.M., & Moreland, R.L. (1990). Progress in small group research. Annual Review of Psychology, 41, 585–634.
   Web of Science ®Google Scholar
• Lewicki, R.J., McAllister, D.J., & Bies, R.J. (1998). Trust and distrust: New relationships and realities. Academy of Management Review, 23, 438–458.
   Web of Science ®Google Scholar
• Lindell, M.K., & Brandt, C.J. (2000). Climate quality and climate consensus as mediators of the relationship between organizational antecedents and outcomes. Journal of Applied Psychology, 85, 331–348.
   PubMed Web of Science ®Google Scholar
• Mach, M., Dolan, S., & Tzafrir, S. (2010). The differential effect of team members' trust on team performance: The mediation role of team cohesion. Journal of Occupational and Organizational Psychology, 83, 771–794.
   Web of Science ®Google Scholar
• Mackinnon, D.P., Lockwood, C.M., & Williams, J. (2004). Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39, 99–128.
   PubMed Web of Science ®Google Scholar
• Mayer, R., Davis, J., & Schoorman, F.D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709–734.
   Web of Science ®Google Scholar
• Mayer, C., & Gavin, M.B. (2005). Trust in management and performance: Who minds the shop while the employees watch the boss? The Academy of Management Journal, 48, 874–888.
   Web of Science ®Google Scholar
• McAllister, D.J. (1995). Affect and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 24–59.
   Web of Science ®Google Scholar
• McEvily, B., Perrone, V., & Zaheer, A. (2003). Trust as an organizing principle. Organization Science, 14, 91–103.
   Web of Science ®Google Scholar
• Nienaber, A.M., Romeike, P.D., Searle, R., & Schewe, G. (2015). A qualitative meta-analysis of trust in supervisor-subordinate relationships. Journal of Managerial Psychology, 30, 507–534.
   Web of Science ®Google Scholar
• Ployart, R. (2006). Staffing in the 21st century: New challenges and strategic opportunities. Journal of Management, 32, 868–897.
   Web of Science ®Google Scholar
• Preacher, K.J., Rucker, D.D., & Hayes, A.F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42, 185–227.
   PubMed Web of Science ®Google Scholar
• Rousseau, M.T., Sitkin, S.B., Burt, S.B., & Camerer, C. (1998). Not so different after all: Across-discipline view of trust. Academy of Management Review, 23, 393–404.
   Web of Science ®Google Scholar
• Schaubroeck, J., Lam, S.S. K., & Peng, A.C. (2011). Cognition-based and affect-based trust as mediators of leader behavior influences on team performance. Journal of Applied Psychology, 96, 863–871.
   PubMed Web of Science ®Google Scholar
• Schoorman, F.D., Mayer, R.C., & Davis, J.H. (2007). An integrative model of organizational trust: Past, present, and future. Academy of Management Review, 32, 344–354.
   Web of Science ®Google Scholar
• Sherony, K.M., & Green, S.G. (2002). Coworker exchange: Relationships between coworkers, leader-member exchange, and work attitudes. Journal of Applied Psychology, 87, 542–548.
   PubMed Web of Science ®Google Scholar
• Spector, P.E., & Brannik, M.T. (2011). Methodological urban legends: The misuse of statistical control variables. Organizational Research Methods, 14, 287–305.
   Web of Science ®Google Scholar
• Tomlinson, E.C., & Meyer, R.C. (2009). The role of causal attribution dimensions in trust repair. Academy of Management Review, 34, 85–104.
   Web of Science ®Google Scholar
• Turman, P.D. (2003). Coaches and cohesion: The impact of coaching techniques on team cohesion in the small group sport setting. Journal of Sport Behavior, 26, 86–104.
   Google Scholar
• Tzafrir, S. (2005). The relationship between trust, HRM practices and firm performance. International Journal of Human Resource Management, 16, 1600–1622.
   Web of Science ®Google Scholar
• Weinberg, R., & McDermott, M. (2002). A comparative analyses of sport and business organizations: Factors perceived critical to organizational success. Journal of Applied Sport Psychology, 14, 282–298.
   Web of Science ®Google Scholar
• Wildman, J.L., Shuffler, M.L., Lazzara, E.H., Fiore, S.M., Burke, C.S., Salas, E., & Garven, S. (2012). Trust development in swift starting action teams: A multilevel framework. Group and Organization Management, 37, 137–170.
   Web of Science ®Google Scholar
• Wright, P.M., Smart, D.L., & McMahan, G.C. (1995). Matches between human resources and strategy among NCAA basketball teams. Academy of Management Journal, 38, 1052–1074.
   Web of Science ®Google Scholar
• Yu, S., Meng, G., & Xie, W. (2009). Trust of high performance college basketball players in China in their coaches and its relation with team performance. Journal of Physical Education, 16, 39–42.
   Google Scholar