2,009
Views
28
CrossRef citations to date
0
Altmetric
Articles

Service User Involvement in UK Social Service Agencies and Social Work Education

Pages 37-51 | Accepted 13 May 2015, Published online: 05 Dec 2016

References

  • Angelin, A. (2015). Service user integration into social work education: Lessons learned from Nordic participatory action projects. Journal of Evidence-Based Social Work, 12(1), 124–138.
  • Anghel, R., & Ramon, S. (2009). Service users and carers’ involvement in social work education: Lessons from an English case study. European Journal of Social Work, 12, 185–199. doi:10.1080/13691450802567416
  • Askheim, O. P. (2011). “Meeting face to face creates new insights”: Recruiting persons with user experiences as students in an educational programme in social work. Social Work Education, 30, 1–13.
  • Baldwin, M., & Sadd, J. (2006). Allies with attitude: Service users, academics and social service agency staff learning how to share power in running social work education courses. Social Work Education, 25, 348–359. doi:10.1080/02615470600593543
  • Beresford, P. (1994). Changing the culture: Involving service users in social work education. London, UK: Central Council for Education and Training in Social Work.
  • Beresford, P., & Croft, S. (1993). Citizen involvement: A practical guide for change. Basingstoke, UK: Macmillan.
  • Beresford, P., & Croft, S. (2004). Service users and practitioners reunited: The key component for social work reform. British Journal of Social Work, 34, 53–68. doi:10.1093/bjsw/bch005
  • Beresford, P., Green, D., Lister, R., & Woodard, K. (1999). Poverty first hand: Poor people speak for themselves. London, UK: Child Poverty Action Group.
  • Branfield, F. (2009). Developing user involvement in social work education. London, UK: Social Care Institute for Excellence.
  • Branfield, F., Beresford, P., & Levin, E. (2007). Common aims: A strategy to support service user involvement in social work education. London, UK: Social Care Institute for Excellence.
  • Carnochan, S., & Austin, M. J. (2015). Redefining the bureaucratic encounter between service providers and service users: Evidence from the Norwegian HUSK projects. Journal of Evidence-Informed Social Work, 12, 64–79.
  • Chadderton, H. (1995). An analysis of the concept of participation within the context of health care planning. Journal of Nursing Management, 3, 221–228.
  • Coldham, T. (2012). A review of Avon and Wiltshire mental health partnership: NHS trust’s approach to involvement. London, UK: National Survivor User Network.
  • Council on Social Work Education. (2015). Educational policy and accreditation standards. Alexandria, VA: Author.
  • Dalrymple, J., & Burke, B. (1995). Anti-oppressive practice social care and the law. Buckingham, UK: Open University Press.
  • Denvall, V., Heule, C., & Kristiansen, A. (2008a, July). Nothing about us without us: Pedagogics for diversity and empowerment in social work education. Paper presented at the International Association of Schools of Social Work Conference, Durban, South Africa.
  • Denvall, V., Heule, C., & Kristiansen, A. (2008b, July). On equal terms: A university course for Social Work students and service users. Paper presented at the International Association of Schools of Social Work Conference, Durban, South Africa.
  • Department of Health. (2002). Requirements for social work training. London, UK: Author.
  • Doel, J., Carroll, C., Chambers, E., Cooke, J., Hollows, A., Laurie, L. … Nancarrow, S. (2007). Developing measures for effective service user and carer participation. London, UK: Social Care Institute for Excellence.
  • Grant, J., & Austin, M. J. (2014). Incorporating social justice principles into social work practice. In M. J. Austin (Ed.), Social justice and social work: Rediscovering the core value of the profession (pp. 357–370). Thousand Oaks, CA: Sage.
  • Gupta, A., & Blewett, J. (2008). Involving services users in social work training on the reality of family poverty: A case study of a collaborative project. Social Work Education, 27, 459–473. doi:10.1080/02615470701380261
  • Health and Social Care Advisory Service. (2005). Making a real difference: Strengthening service user and carer involvement in NIMHE. London, UK: Author.
  • Huntington, A. (2006). Integrating service user and carer perspectives into social work education: Developing an ‘e’ skills lab. Practice, 18, 91–102. doi:10.1080/09503150600760108
  • Järvinen, M. & Mik-Meyer, N. (2003). At skabe en klient. Institutionelle identiteter i socialt arbejde [To create a client: Institutional identities within social work]. Copenhagen, Denamark: Hans Reitzels.
  • Kalathil, J. (2011). Dancing to our own tunes: Reassessing Black and minority ethnic mental health service user involvement. London, UK: Afiya Trust.
  • Kjellberg, G., & French, R. (2010). A new pedagogical approach for integrating social work students and service users. Social Work Education, 29, 1–16.
  • Kristiansen, A., Lahti Edmark, H., & Svensson, K. (2009, December). Inclusion of a third (indispensable?) perspective in social work education. Paper presented at the second international SANORD conference, Rhodes University, Grahamstown, South Africa.
  • McLaughlin, H. (2009). What’s in a name (‘client’, ‘patient’, ‘customer’, ‘expert by experience’, ‘service user’)—What’s next? British Journal of Social Work, 39, 1101–1117. doi:10.1093/bjsw/bcm155
  • Moriarty, J., Rapaport, P., Beresford, P., Branfield, F., Forrest, V., Manthorpe, J. … Keady, J. (2007). The participation of adult service users, including older people, in developing social care. Practice guide for Social Care Institute for Excellence. London, UK: Social Care Institute for Excellence.
  • National Health Service (NHS) and Community Service Act (1990). UK: The Stationery Office Limited.
  • Prime Minister’s Strategy Unit. (2005). Improving the life chances of disabled people: Final report. London, UK: Author.
  • Rimmer, A., & Harwood, K. (2004). Citizen participation in the education and training of social workers. Social Work Education, 23, 309–323. doi:10.1080/0261547042000224056
  • Robinson, K., & Webber, M. (2013). Models and effectiveness of service user and carer involvement in social work education: A literature review. British Journal of Social Work, 43, 925–944. doi:10.1093/bjsw/bcs025
  • Rose, D., Fleishmann, P., Tonkiss, F., Campbell, P., & Wykes, T. (2002). User and carer involvement in change management in a mental health context: Review of the literature. London, UK: National Coordinating Center for National Health Service Delivery and Organization.
  • Rutter, D., Manley, C., Weaver, T., Crawford, M., & Fulop, N. (2004). Patients or partners? Case studies of user involvement in the planning and delivery of adult mental health services in London. Social Science and Medicine, 58, 1973–1984. doi:10.1016/S0277-9536(03)00401-5
  • Sadd, J. (2011). “We are more than our story”: Service user and carer participation in social work education. London, UK: Social Care Institute for Excellence.
  • Seikkula, J., & Arnkil, T. E. (2006). Dialogical meetings in social networks. London, UK: Karnac.
  • Seikkula, J., Arnkil, T. E., & Eriksson, E. (2003). Postmodern society and social networks: Open and anticipation dialogues in network meetings. Family Process, 42, 185–203. doi:10.1111/j.1545-5300.2003.42201.x
  • Social Care Institute for Excellence. (2007). Building user and carer involvement in social work education. London, UK: Author.
  • Stevens, S., & Tanner, D. (2006). Involving service users in the teaching and learning of social work students: Reflections on experience. Social Work Education, 25, 360–371. doi:10.1080/02615470600593568
  • Sweeney, A., Beresford, P., Faulkner, A., Nettle, M., & Rose, D. (2009). This is survivor research. Ross-on-Wye, UK: PCCS Books.
  • United Kingdom Parliament. (1989). The Children Act of 1989. London, UK: Her Majesty's Stationary Office.
  • Webb, S. (2008). Modelling service user participation in social care. Journal of Social Work, 8, 269–290. doi:10.1177/1468017808091040
  • Webber, M., & Robinson, K. (2012). The meaningful involvement of service users and carers in advanced-level post-qualifying social work education: A qualitative study. British Journal of Social Work, 42, 1256–1274. doi:10.1093/bjsw/bcr141

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.