Towards the Socio-Algorithmic Construction of Fairness: The Case of Automatic Price-Surging in Ride-Hailing

References

• Alexander, J. C. (2002). On the social construction of moral universals. The ‘Holocaust’ from war crime to trauma drama. European Journal of Social Theory, 5(1), 5–85. https://doi.org/10.1177/1368431002005001001
   Google Scholar
• Bennett-Woods, D. (2005). Ethics at a glance. Regis University.
   Google Scholar
• Binns, R., Van Kleek, M., Veale, M., Lyngs, U., Zhao, J., & Shadbolt, N. (2018). “It’s reducing a human being to a percentage”: Perceptions of justice in algorithmic decisions. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (pp. 1–14). Association for Computing Machinery. https://doi.org/10.1145/3173574.3173951
   Google Scholar
• Burr, V. (2015). Social constructionism (3rd ed.). Routledge, Taylor & Francis Group.
   Google Scholar
• Burr, V. (2018). Constructivism and the inescapability of moral choices: A response to Raskin and Debany. Journal of Constructivist Psychology, 31(4), 369–375. https://doi.org/10.1080/10720537.2017.1384339
   Web of Science ®Google Scholar
• Colquitt, J. A. (2004). Does the justice of the one interact with the justice of the many? Reactions to procedural justice in teams. The Journal of Applied Psychology, 89(4), 633–646. https://doi.org/10.1037/0021-9010.89.4.633
   PubMed Web of Science ®Google Scholar
• De Cremer, D., van Dijke, M., & Mayer, D. M. (2010). Cooperating when “you” and “I” are treated fairly: The moderating role of leader prototypicality. The Journal of Applied Psychology, 95(6), 1121–1133. https://doi.org/10.1037/a0020419
   PubMed Web of Science ®Google Scholar
• De Cremer, D., & Van Hiel, A. (2009). ‘Becoming angry when another is treated fairly’: On understanding when own and other’s fair treatment influences negative reactions. British Journal of Management, 21(2), 280–298. https://doi.org/10.1111/j.1467-8551.2009.00653.x
   Web of Science ®Google Scholar
• Degoey, P. (2000). Contagious justice: Exploring the social construction of justice in organizations. Research in Organizational Behavior, 22(1), 51–102. https://doi.org/10.1016/S0191-3085(00)22003-0
   Google Scholar
• Dolata, M., Feuerriegel, S., & Schwabe, G. (2022). A sociotechnical view of algorithmic fairness. Information Systems Journal, 32(4), 754–818. https://doi.org/10.1111/isj.12370
   Web of Science ®Google Scholar
• Dolata, M., & Schwabe, G. (2021). How fair is IS research?. In S. Aier, P. Rohner, & J. Schelp (Eds.), Engineering the transformation of the enterprise: A design science research perspective (pp. 37–49). Springer International Publishing. https://doi.org/10.1007/978-3-030-84655-8_3
   Google Scholar
• Eubanks, V. (2017). Automating inequality: How high-tech tools profile, police, and punish the poor (1st ed.). St. Martin’s Press.
   Google Scholar
• Feuerriegel, S., Dolata, M., & Schwabe, G. (2020). Fair AI. Business & Information Systems Engineering, 62(4), 379–384. https://doi.org/10.1007/s12599-020-00650-3
   Web of Science ®Google Scholar
• Geenen, B., Proost, K., Schreurs, B., van Dam, K., & von Grumbkow, J. (2013). What friends tell you about justice: The influence of peer communication on applicant reactions. Revista de Psicología del Trabajo y de las Organizaciones, 29(1), 37–44. https://doi.org/10.5093/tr2013a6
   Google Scholar
• Grgic-Hlaca, N., Redmiles, E. M., Gummadi, K. P., & Weller, A. (2018). Human perceptions of fairness in algorithmic decision making: A case study of criminal risk prediction. In Proceedings of the 2018 World Wide Web Conference (pp. 903–912). WWW Conferences Steering Committee. https://doi.org/10.1145/3178876.3186138
   Google Scholar
• Hollensbe, E. C., Khazanchi, S., & Masterson, S. S. (2008). How do I assess if my supervisor and organization are fair? Identifying the rules underlying entity-based justice perceptions. Academy of Management Journal, 51(6), 1099–1116. https://doi.org/10.5465/amj.2008.35732600
   Web of Science ®Google Scholar
• Jones, D. A., & Skarlicki, D. P. (2013). How perceptions of fairness can change: A dynamic model of organizational justice. Organizational Psychology Review, 3(2), 138–160. https://doi.org/10.1177/2041386612461665
   Web of Science ®Google Scholar
• Köchling, A., Riazy, S., Wehner, M. C., & Simbeck, K. (2021). Highly accurate, but still discriminatory. Business & Information Systems Engineering, 63(1), 39–54. https://doi.org/10.1007/s12599-020-00673-w
   Web of Science ®Google Scholar
• Kordzadeh, N., & Ghasemaghaei, M. (2022). Algorithmic bias: Review, synthesis, and future research directions. European Journal of Information Systems, 31(3), 388–409. https://doi.org/10.1080/0960085X.2021.1927212
   Web of Science ®Google Scholar
• Lamertz, K. (2002). The social construction of fairness: Social influence and sense making in organizations. Journal of Organizational Behavior, 23(1), 19–37. https://doi.org/10.1002/job.128
   Web of Science ®Google Scholar
• Lind, E. A., Kray, L., & Thompson, L. (1998). The social construction of injustice: Fairness judgments in response to own and others’ unfair treatment by authorities. Organizational Behavior and Human Decision Processes, 75(1), 1–22. https://doi.org/10.1006/obhd.1998.2785
   PubMed Web of Science ®Google Scholar
• Marjanovic, O., Cecez-Kecmanovic, D., & Vidgen, R. (2021). Algorithmic pollution: Making the invisible visible. Journal of Information Technology, 36(4), 391–408. https://doi.org/10.1177/02683962211010356
   Web of Science ®Google Scholar
• Masterson, S. S., & Tong, N. (2015). Justice perception formation in social settings. In R. S. Cropanzano & M. L. Ambrose (Eds.), The Oxford handbook of justice in the workplace. Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199981410.013.13
   Google Scholar
• Miller, D. (2021). Justice. In E. N. Zalta (Ed.), The Stanford encyclopedia of philosophy. Metaphysics Research Lab, Stanford University. https://plato.stanford.edu/archives/fall2021/entries/justice/
   Google Scholar
• Mossholder, K. W., Bennett, N., & Martin, C. L. (1998). A multilevel analysis of procedural justice context. Journal of Organizational Behavior, 19(2), 131–141. https://doi.org/10.1002/(SICI)1099-1379(199803)19:2<131::AID-JOB878>3.0.CO;2-P
   Web of Science ®Google Scholar
• O’Neil, C. (2016). Weapons of math destruction: How big data increases inequality and threatens democracy (1st ed.). Crown.
   Google Scholar
• Raskin, J. D., & Debany, A. E. (2018). The inescapability of ethics and the impossibility of “anything goes”: A constructivist model of ethical meaning making. Journal of Constructivist Psychology, 31(4), 343–360. https://doi.org/10.1080/10720537.2017.1383954
   Web of Science ®Google Scholar
• Robert, L. P., Pierce, C., Marquis, L., Kim, S., & Alahmad, R. (2020). Designing fair AI for managing employees in organizations: A review, critique, and design agenda. Human–Computer Interaction, 35(5–6), 545–575. https://doi.org/10.1080/07370024.2020.1735391
   Web of Science ®Google Scholar
• Skarlicki, D. P., O’Reilly, J., & Kulik, C. T. (2015). The third-party perspective of (in)justice. In The Oxford handbook of justice in the workplace (pp. 235–255). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199981410.001.0001
   Google Scholar
• Srivastava, M., Heidari, H., & Krause, A. (2019). Mathematical notions vs. human perception of fairness: A descriptive approach to fairness for machine learning. In Proceedings of the25th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining (pp. 2459–2468). Association for Computing Machinery. https://doi.org/10.1145/3292500.3330664
   Google Scholar
• Tyler, T. R. (2021). Why people obey the law. Princeton University Press. https://doi.org/10.1515/9781400828609
   Google Scholar
• Umphress, E. E., Labianca, G., Brass, D. J., Kass, E., & Scholten, L. (2003). The role of instrumental and expressive social ties in employees’ perceptions of organizational justice. Organization Science, 14(6), 738–753. https://doi.org/10.1287/orsc.14.6.738.24865
   Web of Science ®Google Scholar
• Verbeek, P.-P. (2011). Moralizing technology: Understanding and designing the morality of things. The University of Chicago Press.
   Google Scholar