References
- Card , S.K. , Moran , T.P. and Newell , A. 1983 . The psychology of human‐computer interaction , Hillsdale, NJ : Erlbaum .
- Cuomo , D.L. 1994 . Understanding the applicability of sequential data analysis techniques for analyzing usability data . Behaviour and Information Technology , 13 : 171 – 182 .
- Cuomo , D.L. and Bowen , CD. 1993 . Measures of user‐system interface effectiveness: An encoding scheme and indicators for assessing the usability of graphical, direct manipulation style interfaces , MITRE Technical Report 92B0000047 vol. 3 , Bedford, MA
- Ericsson , K.A. and Simon , H.A. 1984 . Protocol analysis: Verbal reports as data , Cambridge, MA : MIT Press .
- Holleran , P.A. 1991 . A methodological note on the pitfalls in usability testing . Behaviour and Information Technology , 10 : 345 – 357 .
- Hutchins , E.L. , Hollan , J.D. and Norman , D.A. 1986 . “ Direct manipulation interfaces ” . In User centered system design: New perspectives on human‐computer interaction , Edited by: Norman , D.A. and Draper , S.W. Hillsdale, NJ : Erlbaum .
- Lewis , C. , Poison , P. , Wharton , C. and Rieman , J. . Testing a walkthrough methodology for theory‐based design of walk‐up‐and‐use interfaces . Proceedings of CHI 1990 . April 1–5 , pp. 235 – 242 . Seattle, WA : ACM . New York
- Norman , D.A. 1986 . “ Cognitive engineering ” . In User centered system design: New perspectives on human‐computer interaction , Edited by: Norman , D.A. and Draper , S.W. Hillsdale, NJ : Erlbaum .
- Sanderson , P.M. , James , J.M. and Seidler , K.S. 1989 . SHAPA: An interactive software environment for protocol analysis . Ergonomics , 32 : 1271 – 1302 .
- Shneiderman , B. 1987 . Designing the user interface: Strategies for effective human‐computer interaction , Reading, MA : Addison‐Wesley .
- Whiteside , J. , Bennett , J. and Holtzblatt , D. 1988 . “ Usability engineering: Our experience and evolution ” . In Handbook of human‐computer interaction , Edited by: Helander , M. Amsterdam : Elsevier .
- Ziegler , J.E. and Fähnrich , K.P. 1988 . “ Direct manipulation ” . In Handbook of human‐computer interaction , Edited by: Helander , M. Amsterdam : Elsevier .