2
Views
1
CrossRef citations to date
0
Altmetric
Original Articles

Patient Support Services & Patient Satisfaction

Can Increased Use of these Services Increase Patient Satisfaction?

Pages 42-44 | Published online: 01 Aug 2017

References

  • Press I. Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care. Health Administration Press. Chicago, IL, 2002.
  • Ware JE, Hays RD. Methods for measuring patient satisfaction with specific medical encounters. Med Care. 266:393–402, 1988.
  • Federman AD, Cook EF, Phillips RS, et al. Intention to discontinue care among primary care patients: Influence of physician behavior and process of care. J Gen Intern Med. 16:668–674, 2001.
  • Hickson GB, Federspiel CFR, Pichert JW, et al. Patient complaints and malpractice risk. J Am Med Assoc. 287:2951–2957, 2002.

References

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.