2,104
Views
43
CrossRef citations to date
0
Altmetric
Original Articles

Servicescapes, Designscapes, Branding, and The Creation of Place‐Identity: South of Litchfield, Christchurch

Pages 233-250 | Received 13 Oct 2007, Accepted 14 May 2008, Published online: 05 Nov 2010

REFERENCES

  • Bell , D and Jayne , M , eds. 2004 . City of quarters. Urban villages in the contemporary city , Aldershot : Ashgate .
  • Bennett , R. and Koudelova , R. 2001 . Image selection and the marketing of downtown areas in London and New York. . The International Journal of Public Sector Management , 14 (3) : 205 – 220 .
  • Bitner , M. J. 1990 . Evaluating service encounters: The effects of physical surroundings and employee responses. . Journal of Marketing , 54 : 69 – 82 .
  • Bitner , M. J. 1992 . Servicescapes: The impact of physical surroundings on customers and employees. . Journal of Marketing , 56 (2) : 57 – 72 .
  • Blichfeldt , B. 2005 . Unmanageable place brands? . Place Branding , 1 (4) : 388 – 401 .
  • Booms , B. H. and Bitner , M. J. 1982 . Marketing services by managing the environment. . Cornell Hotel and Restaurant Administration Quarterly , 23 : 35 – 39 .
  • Brown , S. 2004, January . 15 Minutes with… Tony Goldman: The urban visionary behind Soho and South Beach tells all. . The Next American City , 5 : 9
  • Christchurch City Council . 2001 . Revitalising the heart of our city: Development of a central city strategy—Stage 1. Vision, objectives, core principles and short‐term priorities for central city revitalisation February 2001 , Christchurch, , New Zealand : Christchurch City Council .
  • Christchurch City Council . 2006a . Central city revitalisation strategy—Stage II , Christchurch, , New Zealand : Christchurch City Council .
  • Christchurch City Council . 2006b . Central city south: Future directions Charrette. Charrette booklet prepared for the Christchurch City Council , Christchurch, , New Zealand : Christchurch City Council . Prepared by DPZ Pacific, Robertsday, Seth Harry & Associates
  • Christchurch City Council . 2007 . Central city lanes plan , Christchurch, , New Zealand : Christchurch City Council .
  • Clarke , I. and Schmidt , R. A. 1995 . Beyond the servicescape: The experience of place. . Journal of Retailing and Consumer Services , 2 (3) : 149 – 162 .
  • Coles , T and Hall , C. M , eds. 2008 . International business and tourism: Global issues, contemporary interactions , London : Routledge .
  • Cooke , P. and Leydesdorff , L. 2006 . Regional development in the knowledge‐based economy: The construction of advantage. . Journal of Technology Transfer , 31 (1) : 5 – 15 .
  • Cooper , C. and Hall , C. M. 2008 . Contemporary tourism: An international approach , Oxford : Butterworth‐Heinemann .
  • Donovan , R. and Rossiter , J. 1982 . Store atmosphere: An environmental psychological approach. . Journal of Retailing , 58 : 34 – 57 .
  • Evans , G. 2003 . Hard‐branding the cultural city—from Prado to Prada. . International Journal of Urban and Regional Research , 27 (2) : 417 – 441 .
  • Evans , G. 2005 . Measure for measure: Evaluating the evidence of culture's contribution to regeneration. . Urban Studies , 42 (5/6) : 959 – 983 .
  • Geertz , C. 1998, October 12 . Deep hanging out. . New York Review of Books , 45 (16) : 69 – 73 .
  • Goldman Properties . n.d. . Overview Retrieved April 1, 2008, from http://www.goldmanproperties.com/
  • Griffith , R. 2005 . Creative enterprises and the urban milieu Paper presented to the AESOP Conference, Vienna, July. 13, –17
  • Guliz , G. and Belk , R. W. 1996 . I'd like to buy the world a Coke: Consumptionscapes in the less affluent world. . Journal of Consumer Policy , 19 : 271 – 304 .
  • Hall , C. M. 1997 . Geography, marketing and the selling of places. . Journal of Travel and Tourism Marketing , 6 (3/4) : 61 – 84 .
  • Hall , C. M. 2007 . “ Tourism and regional competitiveness. ” . In Advances in tourism research, tourism research, new directions, challenges and applications , Edited by: Tribe , J and Airey , D . 217 – 230 . Oxford : Elsevier .
  • Hall , C. M. 2008 . Tourism planning: Policies, processes and relationships , Harlow : Prentice Hall . (2nd ed.)
  • Hall , C. M. and Page , S. 2006 . The geography of tourism and recreation: Environment, place and space , London : Routledge . (3rd ed.)
  • Jacobs , J. 1961 . The death and life of great American cities , London : Jonathan Cape .
  • Jansson , J. and Power , D. 2006 . The image of the city—Urban branding as constructed capabilities in Nordic city regions , Oslo : Nordic Innovation Centre .
  • Jensen , O. B. Branding the contemporary city—Urban branding as regional growth agenda? , Plenary paper presented at the Regional Studies Association Conference on Regional Growth Agendas, Aalborg, Denmark
  • Jones , M. , Jones , R. and Woods , M. 2004 . An introduction to political geography: Space, place and politics , London : Routledge .
  • Julier , G. 2005 . Urban designscapes and the production of aesthetic consent. . Urban Studies , 42 (5/6) : 869 – 887 .
  • Killick , D. 2005, April 6 . New life for old place. . The Press , : 1
  • Kotler , P. 1973 . Atmospherics as a marketing tool. . Journal of Retailing , 49 : 48 – 64 .
  • Kotler , P. and Gertner , D. 2002 . Country as brand, product, and beyond: A place marketing and brand management perspective. . Journal of Brand Management , 9 (4/5) : 249 – 62 .
  • Malecki , E. J. 2004 . Jockeying for position: What it means and why it matters to regional development policy when places compete. . Regional Studies , 38 (9) : 1101 – 1120 .
  • McCarthy , J. 2005a . Cultural quarters and regeneration: The case of Wolverhampton. . Planning, Practice & Research , 20 (3) : 297 – 311 .
  • McCarthy , J. 2005b . Promoting image and identity in ‘cultural quarters’: The case of Dundee. . Local Economy , 20 (3) : 280 – 293 .
  • Montgomery , J. 2003 . Cultural quarters as mechanisms for urban regeneration. Part 1: Conceptualising cultural quarters. . Planning, Practice & Research , 18 (4) : 293 – 306 .
  • Montgomery , J. 2004 . Cultural quarters as mechanisms for urban regeneration. Part 2: A review of four cultural quarters in the UK, Ireland and Australia. . Planning Practice and Research , 19 (1) : 3 – 31 .
  • Morgan , N. , Pritchard , A. and Pride , R. 2002 . Destination branding: Creating the unique destination proposition , Oxford : Butterworth‐Heinemann .
  • Neighborhood Profile: SoHo . 2003, March 10 . New York Magazine Retrieved April 1, 2008, from, http://nymag.com/realestate/articles/neighborhoods/soho.htm
  • O'Dell , T. 2005 . “ Experincescapes: Blurring borders and testing connections. ” . In Experiencescapes: Tourism, culture and economy , Edited by: O'Dell , T and Billing , P . 11 – 33 . Copenhagen : Copenhagen Business School Press .
  • Olins , W. 1999 . Trading identities: Why countries and companies are taking on each others' roles , London : The Foreign Policy Centre .
  • Page , S. and Hall , C. M. 2003 . Managing urban tourism , Harlow : Prentice Hall .
  • Perrons , D. 2004 . Globalisation and social change: People and places in a divided world , London : Routledge .
  • Pike , A. , Rodríguez‐Pose , A. and Tomaney , J. 2006 . Local and regional development , London : Routledge .
  • Property Ventures . 2006a . Annual report 2006 , Christchurch, , New Zealand : Author .
  • Property Ventures . 2006b . SOL Square concept plan , Christchurch, , New Zealand : Author .
  • Property Ventures . 2006c . SOL Retrieved April 1, 2008, from http://www.propertyventures.co.nz/web‐content/FramedSites/SOLFrame/
  • Property Ventures . 2006d . The property ventures philosophy Retrieved April 1, 2008, from http://www.propertyventures.co.nz/web‐content/Knowledge_Centre/The_Property_Ventures_Philosophy.html
  • Property Ventures . 2007 . Annual report 2007 , Christchurch, , New Zealand : Author .
  • Ritzer , G. 1993 . The McDonaldization of society , Thousand Oaks, CA : Sage .
  • Sherry , J. F. Jr , ed. 1998a . Servicescapes: The concept of place in contemporary markets , Lincolnwood, IL : Nike Town Chicago Business Books .
  • Sherry , J. F. Jr . 1998b . “ The soul of the company store: Nike Town Chicago and the emplaced brandscape. ” . In Servicescapes: The concept of place in contemporary markets , Edited by: Sherry , J. F Jr . 109 – 150 . Lincolnwood, IL : Nike Town Chicago Business Books .
  • Solotti , R. 2005, December 20 . Push to populate the central city: Expert input sought to boost residential numbers in centre. . City Life ,
  • Solotti , R. 2006, May 15 . Stylish makeover for rundown city precinct. . City Life ,
  • Thompson , C. J. and Arsel , Z. 2004 . The Starbucks brandscape and consumers (anticorporate) experiences of glocalization. . Journal of Consumer Research , 31 (3) : 631 – 642 .
  • Tombs , A. and McColl‐Kennedy , J. R. 2003 . Social‐servicescapes conceptual model. . Marketing Theory , 3 : 447 – 475 .
  • Top New York City Apartments . 2006, May 2 . SoHo neighborhood Retrieved April 1, 2008, from http://www.topnycapts.com/blog/Neighborhood‐Guide.php?cat=135
  • Tso , J. 1999 . Do you dig up dinosaur bones? Anthropology, business, and design. . Design Management Journal , 10 (4) : 69 – 74 .
  • van den Berg , L. and Braun , E. 1999 . Urban competitiveness, marketing and the need for organising capacity. . Urban Studies , 36 (5/6) : 987 – 999 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.