Exploring the concept of perceived sustainability at tourist destinations: a market segmentation approach

References

• Agyeiwaah, E., McKercher, B., & Suntikul, W. (2017). Identifying core indicators of sustainable tourism: A path forward? Tourism Management Perspectives, 24, 26–33.
   Web of Science ®Google Scholar
• Amir, A. F., Ismail, M. N. I., & See, T. P. (2015). Sustainable tourist environment: Perception of international women travelers on safety and security in Kuala Lumpur. Procedia - Social and Behavioral Sciences, 168, 123–133.
   Google Scholar
• Barr, S., Shaw, G., & Coles, T. (2011). Times for (Un) sustainability? Challenges and opportunities for developing behaviour change policy. A case-study of consumers at home and away. Global Environmental Change, 21(4), 1234–1244.
   Web of Science ®Google Scholar
• Barroso-Castro, C., Martín-Armario, E., & Martín-Ruiz, D. (2007). The influence of market heterogeneity on the relationship between a destination’s image and tourists’ future behavior. Tourism Management, 28, 175–187.
   Web of Science ®Google Scholar
• Bigné, J. E., & Andreu, L. (2004). Emotions in segmentation: An empirical study. Annals of Tourism Research, 31, 682–696.
   Web of Science ®Google Scholar
• Blancas, F. J., González, M., Lozano-Oyola, M., & Perez, F. (2010). The assessment of sustainable tourism: Application to Spanish coastal destinations. Ecological Indicators, 10(2), 484–492.
   Web of Science ®Google Scholar
• Bricker, K. S., & Schultz, J. (2011). Sustainable tourism in the USA: A comparative look at the global sustainable tourism criteria. Tourism Recreation Research, 36(3), 215–229.
   Google Scholar
• Buckley, R. (2012). Sustainable tourism: Research and reality. Annals of Tourism Research, 39, 528–546.
   Web of Science ®Google Scholar
• Castellani, V., & Sala, S. (2010). Sustainable performance index for tourism policy development. Tourism Management, 31(6), 871–880.
   Web of Science ®Google Scholar
• Catlin, J. R., Luchs, M. G., & Phipps, M. (2017). Consumer perceptions of the social vs. environmental dimensions of sustainability. Journal of Consumer Policy, 40(3), 245–277.
   Web of Science ®Google Scholar
• Cernat, L., & Gourdon, J. (2012). Paths to success: Benchmarking cross-country sustainable tourism. Tourism Management, 33, 1044–1056.
   Web of Science ®Google Scholar
• Chen, K. H., Liu, H. H., & Chang, F. H. (2013). Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels. International Journal of Hospitality Management, 35, 122–132.
   Web of Science ®Google Scholar
• Chiang, C. C., Wang, M. Y., Lee, C. F., & Chen, Y. C. (2015). Assessing travel motivations of cultural tourists: A factor-cluster segmentation analysis. Journal of Information and Optimization Sciences, 36(3), 269–282.
   Web of Science ®Google Scholar
• Choi, H. S. C., & Sirakaya, E. (2005). Measuring residents’ attitude toward sustainable tourism: Development of sustainable tourism attitude scale. Journal of Travel Research, 43(4), 380–394.
   Google Scholar
• Choi, S., & Ng, A. (2011). Environmental and economic dimensions of sustainability and price effects on consumer responses. Journal of Business Ethics, 104(2), 269–282.
   Web of Science ®Google Scholar
• Chow, W. S., & Chen, Y. (2012). Corporate sustainable development: Testing a new scale based on the mainland Chinese context. Journal of Business Ethics, 105(4), 519–533.
   Web of Science ®Google Scholar
• Churchill, G. A. Jr. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73.
   Web of Science ®Google Scholar
• Collins, A., & Flynn, A. (2008). Measuring the environmental sustainability of a major sporting event: A case study of the FA cup final. Tourism Economics, 14, 751–768.
   Web of Science ®Google Scholar
• Collins, C. M., Steg, L., & Koning, M. A. (2007). Customers’ values, beliefs on sustainable corporate performance, and buying behavior. Psychology & Marketing, 24(6), 555–577.
   Web of Science ®Google Scholar
• Cottrell, S. P., Vaske, J. J., & Roemer, J. M. (2013). Resident satisfaction with sustainable tourism: The case of Frankenwald Nature Park, Germany. Tourism Management Perspectives, 8, 42–48.
   Google Scholar
• Del Chiappa, G., Andreu, L., & Gallarza, M. G. (2014). Emotions and visitors’ satisfaction at a museum. International Journal of Culture, Tourism and Hospitality Research, 8, 420–431.
   Google Scholar
• Derkx, B., & Glasbergen, P. (2014). Elaborating global private meta-governance: An inventory in the realm of voluntary sustainability standards. Global Environmental Change, 27, 41–50.
   Web of Science ®Google Scholar
• DeSarbo, W. S., Jedidi, K., & Sinha, I. (2001). Customer value analysis in a heterogeneous market. Strategic Management Journal, 22, 845–857.
   Web of Science ®Google Scholar
• DeSarbo, W. S., & Wedel, M. (1994). A review of recent developments in latent class regression models. In R. P. Bagozzi (Ed.), Advanced methods of marketing research (pp. 352–388). Cambridge, MA: Basil Blackwell.
   Google Scholar
• Dey, B., & Sarma, M. K. (2010). Information source usage among motive-based segments of travelers to newly emerging tourist destinations. Tourism Management, 31, 341–344.
   Web of Science ®Google Scholar
• Díaz, E., & Koutra, C. (2013). Evaluation of the persuasive features of hotel chains websites: A latent class segmentation analysis. International Journal of Hospitality Management, 34, 338–347.
   Web of Science ®Google Scholar
• Dolnicar, S. (2004). Insights into sustainable tourists in Austria: A data-based a priori segmentation approach. Journal of Sustainable Tourism, 12, 209–218.
   Google Scholar
• Dolnicar, S. (2010). Identifying tourists with smaller environmental footprints. Journal of Sustainable Tourism, 18(6), 717–734.
   Web of Science ®Google Scholar
• Dolnicar, S., Crouch, G. I., & Long, P. (2008). Environment-friendly tourists: What do we really know about them? Journal of Sustainable Tourism, 16(2), 197–210.
   Web of Science ®Google Scholar
• Dolnicar, S., Grün, B., Leisch, F., & Schmidt, K. (2014). Required sample sizes for data-driven market segmentation analyses in tourism. Journal of Travel Research, 53(3), 296–306.
   Web of Science ®Google Scholar
• Farsari, I. (2012). The development of a conceptual model to support sustainable tourism policy in North Mediterranean destinations. Journal of Hospitality Marketing & Management, 21, 710–738.
   Google Scholar
• Farsari, Y., & Prastacos, P. (2001). Sustainable tourism indicators for Mediterranean established destinations. Tourism Today, 1(1), 103–121.
   Google Scholar
• García-Ramos, C. (2007). Business sustainability from an economic-financial and marketing vantage point. International Review on Public and Non Profit Marketing, 4(1–2), 159–174.
   Google Scholar
• Hennessey, S., Yun, D., & MacDonald, R. (2012). Segmenting the market of first-time visitors to an island destination. International Journal of Culture, Tourism and Hospitality Research, 6, 154–172.
   Google Scholar
• Higgins-Desbiolles, F. (2010). The elusiveness of sustainability in tourism: The culture-ideology of consumerism and its implications. Tourism and Hospitality Research, 10, 116–129.
   Google Scholar
• Hill, J., & Lee, H. H. (2012). Young Generation Y consumers’ perceptions of sustainability in the apparel industry. Journal of Fashion Marketing and Management, 16(4), 477–491.
   Google Scholar
• Hult, G. T. M. (2011). Market-focused sustainability. Market Orientation Plus! Journal of the Academy of Marketing Science, 39, 1–6.
   Web of Science ®Google Scholar
• Iniesta-Bonillo, M. A., Sánchez-Fernández, R., & Jiménez-Castillo, D. (2016). Sustainability, value, and satisfaction: Model testing and cross-validation in tourist destinations. Journal of Business Research, 69(11), 5002–5007.
   Web of Science ®Google Scholar
• Jamrozy, U. (2007). Marketing of tourism: A paradigm shift toward sustainability. International Journal of Culture, Tourism and Hospitality Research, 1(2), 117–130.
   Google Scholar
• Kamakura, W. A., & Wedel, M. (1995). Life-style segmentation with tailoring interviewing. Journal of Marketing Research, 32, 308–317.
   Web of Science ®Google Scholar
• Kim, A. K., & Weiler, B. (2013). Visitors’ attitudes towards responsible fossil collecting behaviour: An environmental attitude-based segmentation approach. Tourism Management, 36, 602–612.
   Web of Science ®Google Scholar
• Kim, J., Taylor, C. R., Kim, K. H., & Lee, K. H. (2015). Measures of perceived sustainability. Journal of Global Scholars of Marketing Science, 25(2), 182–193.
   Web of Science ®Google Scholar
• Ko, T. G. (2005). Development of a tourism sustainability assessment procedure: A conceptual approach. Tourism Management, 26(3), 431–445.
   Web of Science ®Google Scholar
• Konus, U., Verhoef, P. C., & Neslin, S. A. (2008). Multichannel shopper segments and their covariates. Journal of Retailing, 84, 398–413.
   Web of Science ®Google Scholar
• Kožić, I., & Mikulić, J. (2014). Research note: Measuring tourism sustainability: An empirical comparison of different weighting procedures used in modelling composite indicators. Tourism Economics, 20(2), 429–437.
   Web of Science ®Google Scholar
• Kwon, O., & Song, M. S. (2012). Understanding customer intention to adopt sustainable IT products through two dimensional value structure and perceived sustainability. Asia Pacific Journal of Information Systems, 22(3), 29–52.
   Google Scholar
• Lacoste, S. (2016). Sustainable value co-creation in business networks. Industrial Marketing Management, 52, 151–162.
   Web of Science ®Google Scholar
• Landauer, M., Pröbstl, U., & Haider, W. (2012). Managing cross-country skiing destinations under the conditions of climate change – Scenarios for destinations in Austria and Finland. Tourism Management, 33, 741–751.
   Web of Science ®Google Scholar
• Lebanon Traveler (2012, June 20). Sustainable tourism in South Lebanon. Lebanon Traveler. Retrieved from http://www.lebanontraveler.com/en/magazine/Lebanon-Traveler-Sustainable-tourism-in-South-Lebanon
   Google Scholar
• Lee, T. H. (2013). Influence analysis of community resident support for sustainable tourism development. Tourism Management, 34, 37–46.
   Web of Science ®Google Scholar
• Lee, T. H., Jan, F. H., Tseng, C. H., & Lin, Y. F. (2017). Segmentation by recreation experience in island-based tourism: A case study of Taiwan’s Liuqiu Island. Journal of Sustainable Tourism, 26(3), 1–17.
   Web of Science ®Google Scholar
• Liu, Y. D. (2014). Image-based segmentation of cultural tourism market: The perceptions of Taiwan’s inbound visitors. Asia Pacific Journal of Tourism Research, 19(8), 971–987.
   Web of Science ®Google Scholar
• López-Sánchez, Y., & Pulido-Fernández, J. I. (2016). In search of the pro-sustainable tourist: A segmentation based on the tourist “sustainable intelligence”. Tourism Management Perspectives, 17, 59–71.
   Web of Science ®Google Scholar
• Lundie, S., Dwyer, L., & Forsyth, P. (2007). Environmental-economic measures of tourism yield. Journal of Sustainable Tourism, 15(5), 503–519.
   Google Scholar
• Maggioni, I., Marcoz, E. M., & Mauri, C. (2014). Segmenting networking orientation in the hospitality industry: An empirical research on service bundling. International Journal of Hospitality Management, 42, 192–201.
   Web of Science ®Google Scholar
• Magidson, J., & Vermunt, J. K. (2001). Latent class factor and cluster models, bi‐plots, and related graphical displays. Sociological Methodology, 31(1), 223–264.
   Google Scholar
• Magidson, J., & Vermunt, J. K. (2002). Latent class models for clustering: A comparison with K-means. Canadian Journal of Marketing Research, 20, 36–43.
   Google Scholar
• Martínez, P., Pérez, A., & Rodríguez del Bosque, I. (2013). Measuring corporate social responsibility in tourism: Development and validation of an efficient measurement scale in the hospitality industry. Journal of Travel & Tourism Marketing, 30(4), 365–385.
   Web of Science ®Google Scholar
• Martínez, P., & Rodríguez del Bosque, I. (2014). Sustainability dimensions: A source to enhance corporate reputation. Corporate Reputation Review, 17(4), 239–253.
   Google Scholar
• Mathew, P. V., & Sreejesh, S. (2017). Impact of responsible tourism on destination sustainability and quality of life of community in tourism destinations. Journal of Hospitality and Tourism Management, 31, 83–89.
   Web of Science ®Google Scholar
• Mbaiwa, J. E. (2005). Enclave tourism and its socio-economic impacts in the Okavango Delta, Botswana. Tourism Management, 26, 157–172.
   Web of Science ®Google Scholar
• Moeller, T., Dolnicar, S., & Leisch, F. (2011). The sustainability–Profitability trade-off in tourism: Can it be overcome? Journal of Sustainable Tourism, 19(2), 155–169.
   Web of Science ®Google Scholar
• Murphy, J., Schegg, R., & Olaru, D. (2007). Quality clusters: Dimensions of e-mail responses by luxury hotels. International Journal of Hospitality Management, 26, 743–747.
   Google Scholar
• NewCiMed. (2017a). Newcimed project. Retrieved from http://www.newcimed.com/
   Google Scholar
• NewCiMed. (2017b). Tafilah. NewCiMed pilot area managed by department of antiquities hashemite Kingdom of Jordan. NewCiMed Observatory. Retrieved from http://observatory.newcimed.com/wp-content/uploads/2013/11/Tafila_Annex_I.pdf
   Google Scholar
• NewCiMed. (2017c). Maamoura newcimed pilot area managed by municipality of Maamoura. Tunisia: NewCiMed Observatory. Retrieved from http://observatory.newcimed.com/wp-content/uploads/2015/09/NewCiMed_Pilot%20area_Maamura_Form1.pdf
   Google Scholar
• NewCiMed. (2017d). Municipality of Latina. Partner description. NewCiMed Project. Retrieved from http://www.newcimed.com/index.php/15-network/71-municipality-of-latina
   Google Scholar
• Nickerson, N. P., Jorgenson, J., & Boley, B. B. (2016). Are sustainable tourists a higher spending market? Tourism Management, 54, 170–177.
   Web of Science ®Google Scholar
• Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). New York: McGraw Hill.
   Google Scholar
• O’Connor, M. (2006). The ‘Four Spheres’ framework for sustainability. Ecological Complexity, 3, 285–292.
   Web of Science ®Google Scholar
• Pérez, V., Guerrero, F., González, M., Pérez, F., & Caballero, R. (2013). Composite indicator for the assessment of sustainability: The case of Cuban nature-based tourism destinations. Ecological Indicators, 29, 316–324.
   Web of Science ®Google Scholar
• Puhakka, R., Cottrell, S. P., & Siikamäki, P. (2014). Sustainability perspectives on Oulanka National Park, Finland: Mixed methods in tourism research. Journal of Sustainable Tourism, 22(3), 480–505.
   Web of Science ®Google Scholar
• Pulido-Fernández, J. I., & López-Sánchez, Y. (2014). Perception of sustainability of a tourism destination: Analysis from tourist expectations. The International Business & Economics Research Journal, 13(7), 1587–1598.
   Google Scholar
• Ramírez-Hurtado, J. M., & Berbel-Pineda, J. M. (2014). Identification of segments for overseas tourists playing golf in Spain: A latent class approach. Journal of Hospitality Marketing & Management, 24(6), 652–680.
   Web of Science ®Google Scholar
• Rigdon, E. E., Ringle, C. M., & Sarstedt, M. (2010). Structural modeling of heterogeneous data with partial least squares. In N. K. Malhotra (Ed.), Review of marketing research (Vol. 7, pp. 255–296). Bingley: Emerald Group Publishing Limited.
   Google Scholar
• Roehl, W. S., & Fesenmaier, D. R. (1992). Risk perceptions and pleasure travel: An exploratory analysis. Journal of Travel Research, 2(4), 17–26.
   Google Scholar
• Roman, A. V. (2017). Institutionalizing sustainability: A structural equation model of sustainable procurement in US public agencies. Journal of Cleaner Production, 143, 1048–1059.
   Web of Science ®Google Scholar
• Rondan-Cataluña, F. J., & Rosa-Diaz, I. M. (2012). Segmenting hotel clients by pricing variables and value for money. Current Issues in Tourism, 17, 60–71.
   Web of Science ®Google Scholar
• Rondan-Cataluña, F. J., Sanchez-Franco, M. J., & Villarejo-Ramos, A. F. (2010). Searching for latent class segments in technological services. The Service Industries Journal, 30, 831–849.
   Web of Science ®Google Scholar
• Roxas, B., & Lindsay, V. (2012). Social desirability bias in survey research on sustainable development in small firms: An exploratory analysis of survey mode effect. Business Strategy and the Environment, 21(4), 223–235.
   Web of Science ®Google Scholar
• Sánchez-Fernández, R., Iniesta-Bonillo, M. A., & Cervera-Taulet, A. (2016). Environmental sustainability in the Mediterranean destinations: A latent class segmentation analysis. Environmental Engineering & Management Journal, 15(7), 1501–1510.
   Web of Science ®Google Scholar
• Seabra, C., Dolnicar, S., Abrantes, J. L., & Kastenholz, E. (2013). Heterogeneity in risk and safety perceptions of international tourists. Tourism Management, 36, 502–510.
   Web of Science ®Google Scholar
• Solomon, M. R., Bamossy, G. J., Askegaard, S. T., & Hogg, M. K. (2016). Consumer behaviour: A European perspective (6th ed.). Harlow: Pearson Education Limited.
   Google Scholar
• Spangenberg, J. H. (2002). Environmental space and the prism of sustainability: Frameworks for indicators measuring sustainable development. Ecological Indicators, 2, 295–309.
   Google Scholar
• Stanford, D. J. (2014). Reducing visitor car use in a protected area: A market segmentation approach to achieving behaviour change. Journal of Sustainable Tourism, 22(4), 666–683.
   Web of Science ®Google Scholar
• Tay, L., Diener, E., Drasgow, F., & Vermunt, J. K. (2011). Multilevel mixed-measurement IRT analysis: An explication and application to self-reported emotions across the world. Organizational Research Methods, 14(1), 177–207.
   Web of Science ®Google Scholar
• Torres-Delgado, A., & López Palomeque, F. (2014). Measuring sustainable tourism at the municipal level. Annals of Tourism Research, 49, 122–137.
   Web of Science ®Google Scholar
• Tsaur, S. H., Lin, Y. C., & Lin, J. H. (2006). Evaluating ecotourism sustainability from the integrated perspective of resource, community and tourism. Tourism Management, 27, 640–653.
   Web of Science ®Google Scholar
• UNIFIL - United Nations Interim Force in Lebanon (2012, March 30). UN Backs Sustainable Tourism in South Lebanon. Retrieved from https://unifil.unmissions.org/un-backs-sustainable-tourism-south-lebanon.
   Google Scholar
• United Nations Environment Programme (UNEP), & World Tourism Organization (WTO) (2005). Making tourism more sustainable. A guide for policy makers. Retrieved from http://www.unep.fr/shared/publications/pdf/dtix0592xpa-tourismpolicyen.pdf
   Google Scholar
• UNWTO - World Tourism Organization. (2004). Indicators of sustainable development for tourism destinations: A guidebook. Retrieved from http://www.adriaticgreenet.org/icareforeurope/wp-content/uploads/2013/11/Indicators-of-Sustainable-Development-for-Tourism-Destinations-A-Guide-Book-by-UNWTO.pdf
   Google Scholar
• UNWTO - World Tourism Organization. (2017). Southern and Mediterranean Europe, North Africa and the Middle East drive tourism growth through October 2017. Retrieved from http://media.unwto.org/press-release/2017-12-14/southern-and-mediterranean-europe-north-africa-and-middle-east-drive-touris
   Google Scholar
• Van de Kerk, G., & Manuel, A. R. (2008). A comprehensive index for a sustainable society: The SSI—The sustainable society index. Ecological Economics, 66(2–3), 228–242.
   Web of Science ®Google Scholar
• van Rijnsoever, F. J., Castaldi, C., & Dijst, M. J. (2012). In what sequence are information sources consulted by involved consumers? The case of automobile pre-purchase search. Journal of Retailing and Consumer Services, 19, 343–352.
   Google Scholar
• Verain, M. C., Sijtsema, S. J., & Antonides, G. (2016). Consumer segmentation based on food-category attribute importance: The relation with healthiness and sustainability perceptions. Food Quality and Preference, 48, 99–106.
   Web of Science ®Google Scholar
• Vermunt, J. K., & Magidson, J. (2005). Technical guide for latent GOLD choice 4.0. Basic and advanced. Belmont, MA: Statistical Innovations Inc.
   Google Scholar
• Wedel, M., & Kamakura, W. (2000). Market segmentation. Conceptual and methodological foundations (2nd ed.). New York: Springer Science + Business.
   Google Scholar