660
Views
23
CrossRef citations to date
0
Altmetric
Article

Toward a model of destination resident–environment relationship: the case of Gulangyu, China

, & ORCID Icon
Pages 469-483 | Received 28 Sep 2018, Accepted 03 Jan 2019, Published online: 17 Feb 2019

References

  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423.
  • Arriaga, X. B., & Agnew, C. R. (2001). Being committed: Affective, cognitive and conative components of relationship commitment. Personality and Social Psychology Bulletin, 27(9), 1190–1203.
  • Barnett, M. L., Jermier, J. M., & Lafferty, B. A. (2006). Corporate reputation: The definitional landscape. Corporate Reputation Review, 9(1), 26–38.
  • Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in socil psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
  • Bartikowski, B., & Walsh, G. (2011). Investigating mediators between corporate reputation and customer citizenship behaviors. Journal of Business Research, 64(1), 39–44.
  • Bennett, R., & Gabriel, H. (2001). Reputation, trust and supplier commitment: The case of shipping company/seaport relations. Journal of Business & Industrial Marketing, 16(6), 424–438.
  • Bettencourt, L. A. (1997). Customer voluntary performance: Customers as partners in service delivery. Journal of Retailing, 73(3), 283–406.
  • Bhattacharya, C. B., & Sen, S. (2003). Consumer-company identification: A framework for understanding consumers’ relationships with companies. Journal of Marketing, 67(2), 76–88.
  • Caruana, A., & Ewing, M. T. (2010). How corporate reputation, quality and value influence online loyalty. Journal of Business Research, 63(9–10), 1103–1110.
  • Chang, S.-J., Witteloostuijn, A., & Eden, L. (2010). From the Editors: Common method variance in internation business research. Journal of Internation Business Studies, 41, 178–184.
  • Cheng, T.-M., & Wu, H. C. (2015). How do environmental knolwedge, environmental sensitivity, and place attached affect environmentally responsible behavior? An integrated approachfor sustainable island tourism. Journal of Sustainable Tourism, 23(4), 1–20.
  • Cheng, T.-M., Wu, H. C., & Huang, L. M. (2013). The influence of place attachment on the relationship between destination attractiveness and environmentally responsible behavior for island tourism in Penghy, Taiwan. Journal of Sustainable Tourism, 21(8), 1166–1187.
  • Chiu, Y.-T., Lee, W.-I., & Chen, T.-H. (2014). Environmentally responsible behavior in ecotourism: Antecedents and implications. Tourism Management, 40, 321–329.
  • Clayton, S. (2003). Environmental identity: A conceptual and operational definition. In S. Clayton & S. Opotow (Eds.), Identity and the natural environment (pp. 45–65). Cambridge, MA: MIT Press.
  • Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Cottrell, S. P., & Graefe, A. R. (1997). Testing a conceptual framework of responsible nvironmental behavior. The Journal of Environmental Education, 29(1), 17–27.
  • Coy, A. E., Farrell, A. K., Gilson, K. P., Davis, J. L., & Le, B. (2013). Commitment to the environment and student support for “green” campus initiatives. Journal of Environmental Studies and Sciences, 3, 49–55.
  • Davis, J. L., Green, J. D., & Reed, A. (2009). Interdependence with the environment: Commitment, interconnectedness, and environmental behavior. Journal of Environmental Psychology, 29, 173–180.
  • Davis, J. L., Le, B., & Coy, A. E. (2011). Building a model of commitment to the natural environment to predict ecological behavior and willingness to sacrifice. Journal of Environmental Psychology, 31, 257–265.
  • Dutton, J. E., Dukerich, J. M., & Harquial, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239–263.
  • Ellsworth, P. C., & Scherer, K. P. (2003). Appraisal process in emotion. In R. J. Davidson, K. R. Scherer, & H. H. Goldsmith (Eds.), Handbook of affective sciences (pp. 572–595). Oxford, NY: Oxford University Press.
  • Etcheverry, P. E., & Le, B. (2005). Thinking about commitment: Accessibility of commitment and prediction of relationship persistence, accommodation, and willingness to sacrifice. Personal Relationships, 12, 103–123.
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
  • Frumkin, H. (2001). Beyond toxicity: Human health and the natural environment. American Journal of Preventative Medicine, 20, 234–240.
  • Hair, J. F. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Englewood Cliffs: Prentice Hall.
  • Han, H., & Hwang, J. (2017). What motivates delegates’ conservation behaviors while attending conventions? Journal of Travel & Tourism Marketing, 34(1), 82–98.
  • Han, H., Hwang, J., & Lee, M. J. (2017). The value-belief-emotion-norm model: Investigating customers’ eco-friendly behavior. Journal of Travel & Tourism Marketing, 34(5), 590–607.
  • Han, H., & Hyun, S. S. (2017). Fostering customers’ pro-environmental behavior at a museum. Journal of Sustainable Tourism, 25(9), 1240–1256.
  • Han, H., & Kim, Y. (2010). An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior. International Journal of Hospitality Management, 29(4), 659–668.
  • Han, H., & Yoon, H. J. (2015). Hotel customers’ environmentally responsible behavioral intentions: Impact of key constructs on decision making in green consumerism. International Journal of Hospitality Management, 45(1), 22–33.
  • He, H., & Li, Y. (2011). CSR and service brand: The mediating effect of brand identification and moderating effect of service quality. Journal of Business Ethics, 100(4), 673–688.
  • He, X., Hu, D., Swanson, R. S., Su, L., & Chen, X. (2018). Destination perceptions, relationship quality, and tourist environmentally responsible behavior. Tourism Management Perspectives, 28, 93–104.
  • Hinds, J., & Sparks, P. (2003). Engaging with the natural environment: The role of affective connection and identity. Journal of Environmental Psychology, 28, 109–120.
  • Hosany, S. (2012). Appraisal determinants of tourist emotional responses. Journal of Travel Research, 51(3), 303–314.
  • Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 1–55.
  • Huang, M.-H., Cheng, Z.-H., & Chen, I.-C. (2017). The importance of CSR in forming customer-company identification and long-term loyalty. Journal of Services Marketing, 31(1), 63–71.
  • Iwata, O. (2001). Attitudinal determinants of environmentally responsible behavior. Social Behavior and Personality, 29(2), 183–190.
  • Iwata, O. (2002). Coping style and three psychological measures associated with environmentally responsible behavior. Social Behavior and Personality, 30, 661–670.
  • Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management, 38, 732–742.
  • Kiatkawsin, K., & Han, H. (2017). Young travelers’ intention to behave pro-environmentally: Merging the value-belief-norm theory and the expectancy theory. Tourism Management, 59, 76–88.
  • Kim, K., Uysal, M., & Sirgy, J. (2013). How does tourism in a community impact the quality of life of community residents? Tourism Management, 36, 527–540.
  • Lai, I. K. W. (2015). The roles of values, satisfaction, and commitment in the effect of service quality on customer loyalty in Hong Kong-Style tea restaurants. Cornell Hospitality Quarterly, 56(1), 118–138.
  • Le, B., & Agnew, C. R. (2003). Commitment and its theorized determinants: A meta-analysis of the investment model. Personal Relationships, 10, 37–57.
  • Leary, M. R., Tipsord, J. M., & Tate, E. B. (2008). Allo-inclusive identity: Incorporating the social and natural worlds into one’s sense of self. In H. A. Wayment & J. J. Bauer (Eds.), Transcending self-interest: Psychological explorations of the quiet ego (pp. 137–148). Washington, D.C.: American Psychological Association.
  • Lee, J., Hsu, L., Han, H., & Kim, Y. (2010). Understanding how consumers view green hotels: How a hotel’s green image can influence behavioral intentions. Journal of Sustainable Tourism, 18(7), 901–914.
  • Lee, T. H. (2011). How recreation involvement, place attachment and conservation commitment affect environmentally responsible behavior. Journal of Sustainable Tourism, 19(7), 895–915.
  • Mael, F., & Ashforth, B. E. (1992). Alumni and their alma matter: A partial test of the reformulated model of organization identification. Journal of Organizational Behavior, 13(2), 103–123.
  • Martin, L., Ruiz, S., & Rubio, A. (2009). The role of identity salience in the effects of corporate social responsibility on consumer behavior. Journal of Business Ethics, 84(1), 65–87.
  • Martinez, P., & Del Bosque, I. R. (2013). CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction. International Journal of Hospitality Management, 36, 89–99.
  • Mayer, F. S., & Frantz, C. M. (2004). The connectedness with nature scale: A measure of individuals’ in community with nature. Journal of Environmental Psychology, 24, 503–515.
  • Rusbult, C. E., Olson, N., Davis, J. L., & Hannon, M. A. (2001). Commitment and relationship maintenance mechanisms. In J. H. Harvey & A. Wenzel (Eds.), Close relationships: Maintenance and enhancement (pp. 87–113). Mahwah, NJ: Erlbaum.
  • Scannell, L., & Gifford, R. (2010). Defining place attachment: A tripartite organizing framework. Journal of Environmental Psychology, 30(1), 1–10.
  • Scherer, K. P., Schorr, A., & Johnstone, T. (2001). Appraisal processes in emotions: Theory, method, research. Oxford: Oxford University Press.
  • Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38(2), 225–243.
  • Shukla, P., Banerjee, M., & Singh, J. (2016). Customer commitment to luxury brands: Antecedents and consequences. Journal of Business Research, 69, 323–331.
  • Smith, C. A., & Ellsworth, P. C. (1985). Patterns of cognitive appraisal in emotion. Journal of Personality and Social Psychology, 48, 813–838.
  • Smith-Sebasto, N. J., & D’Costa, A. (1995). Desinging a likert-type scale to predict environmentally responsible behavior in undergraduate students: A multistep process. Journal of Environmental Education, 27(1), 14–20.
  • Stern, P. C. (2000). Toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407–424.
  • Su, L., Huang, S. S., & Huang, J. (2018). Effects of destination social responsibility and tourism impacts on residents’ support for tourism and perceived quality of life. Journal of Hospitality and Tourism Research, 42(7), 1039–1057.
  • Su, L., Huang, S. S., & Pearce, J. (2018). How does destination social responsibility contribute to environmentally responsible behavior? A destination resident perspective. Journal of Business Research, 86, 179–189.
  • Su, L., & Swanson, S. R. (2017). The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists. Tourism Management, 60, 308–321.
  • Su, L., Swanson, S. R., & Chen, X. (2016). The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality. Tourism Management, 52, 82–95.
  • Su, L., Swanson, S. R., & Chen, X. (2018). Reputation, subjective well-being, and enviornmental responsibility: The role of satisfaction and identification. Journal of Sustainable Tourism, 26(8), 1344–1361.
  • Su, L., Swanson, S. R., Chinchanachokchai, S., Hsu, M. K., & Chen, X. (2016). Reputation and intentions: The role of satisfaction, identification, and commitment. Journal of Business Research, 69, 3261–3269.
  • Thapa, B. (2010). The mediating effect of outdoor recreation participation on environmental attitude-behavior correspondence. Journal of Environmental Education, 41(3), 133–150.
  • Thomas, S. (2011). What drives student loyalty in universities: An empirical model from India. Inernational Business Research, 4(2), 183–192.
  • Van Lange, P. A. M., Agnew, C. R., Harinck, F., & Steemers, G. E. M. (1997). From game theory to real life: How social value orientation affects willingess to sacrifice in ongoing close relationships. Journal of Personality and Social Psychology, 73, 1330–1344.
  • Waller, R. A. (1970). Environmental quality, its measurement and control. Regional Studies, 4(2), 177–191.
  • Walsh, G., Mitchell, V. W., Jackson, P. R., & Beatty, S. E. (2009). Examining the antecedents and consequences of corporate reputation: A customer perspective. British Journal of Management, 20(1), 187–203.
  • Watson, L., & Spence, M. T. (2007). Causes and consequences of emotions on consumer behavior: A review and integrative cognitive appraisal theory. European Journal of Marketing, 41(5/6), 487–511.
  • Yu, X., Wu, X., Zhang, Y., & Wang, Y. (2015). Factors driving environmentally responsible behaviors by tourists: A case study of Taiwan China. Tourism Tribune. 304, 49–59. In Chinese.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.